Konica Minolta bizhub 36 Manual

Version 1.1
Created: 8/18/2010
bizhub 36/42
bizhub
vCare/CS Remote Care
HTTP (One-Way) Setu Instructions

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bizhub Care HTTP Setup Guide
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Pur ose:
This documentation is for setting up bizhub 36/42
Care/CSRC One–way (Simplex) HTTP communication..
Convention: bizhub Care is the US brand used by KMBS for Konica Minolta’s
worldwide CS Remote Care System (CSRC).
Overview: The settings entered into the CS Remote Care section of the bizhub are
intended to do the following:
 Set the MFP with the current date, time and time zone according to Military Time.
When the MFP communicates with the Care/CSRC host, the MFP will report the
date and time for its specific location.
 Set a unique identification code for communicating to a specific Care/CSRC host
system.
 Set a unique HTTP connection for the MFP, as well as the IP addresses/ Link
information of the WEB/DAV ser er. All passwords, user names and port settings for
HTTP will be set to allow the MFP to communicate with the WEB/DAV ser er(s)
supporting Care/CSRC
Contents
To ic
Page
A. Administrati e Requirements Prior to MFP HTTP Setup 2
B. MFP Specific Requirements 2
C.
Setting MFP Date/Time Settings
2
D. Configuring MFP for One-Way (HTTP) Communication 3
E. Configuring WebDAV Settings 9
F. Initial Connection to Care Ser er 12
G. Setting the Notification Schedule 14
H. Configuring Notification Items 17
I. Finalize the Care Install 21

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A. Administrative Requirements Prior to MFP HTTP Setu
1. The MFP’s HTTP settings and Ser er addresses MUST be obtained prior to
setting up the MFP for HTTP Communication.
B. MFP S ecific Requirements
The technician performing the HTTP setup must ha e the following information from
the Care administrator before isiting the customer:
1. De ice ID: The De ice ID for MFP must match the 13 digit ID configured on
CSRC Ser er. The De ice ID is the serial number for the MFP. This setting is
hard-coded in the bizhub 36/42 Care/CSRC settings.
2. Center ID: This ID is used by the Care/CSRC Communication Ser er.
3. WEB/DAV Ser er IP Address: The IP address for the WEB/DAV Ser er.
4. HTTP Port: Typically 80, unless otherwise indicated.
5. Ser ice Engineer’s ID number: The SE ID is a se en-digit number. It should be
unique to the technician ser icing the machine. Enter leading zeros if required;
e.g. 0123456. If no numeric ID assigned, simply use: 1234567.
C. Setting MFP Date/Time Settings
1. Press Utility\Counter button.
2. Press [Down Arrow] and then [Admin Settings] on the touchscreen.
3. Press Password button and then enter Administrator assword, as required.
(Default = 12345678).
4. Press OK twice.
5. Press [Machine Settings].
6. Press [Date & Time Settings].
7. Press [Date/ (MM/DD/YY)] and then Press Date button.
8. If date is incorrect, press Delete and then Month, Day and Year from keypad.
9. Press OK twice.
10. Press Time button twice.
11. Press Delete and then enter Hour and Minutes from keypad.
12. Press OK twice
13. Press [Time Zone].

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14. Enter correct time zone by pressing the - or + keys and then press OK to sa e the
changes. This setting will be required, e en with NTP configured on the MFP.
a. Eastern Time Zone: -05:00
b. Central Time Zone: -06:00
c. Mountain Time Zone: -07:00
d. Pacific Time Zone: -08:00
15. Press Close to exit the Time settings.
16. Press [Daylight Savings Time] button -> Enable -> then OK.
17. Press Offset to erify setting is configured for 60 minutes and then press OK.
18. Press Close three times and then Home to exit Administrator mode.
D. Configuring MFP for One-Way (HTTP) Communication
1. Press Utility/Counter -> [Meter Count] -> STOP - > 00 -> STOP -> 01.
2. Press Password -> 92729272 -> OK twice to enter Ser ice Mode.
3. Press [Down Arrow] and then [CS Remote Care] button.
4. Press [Down Arrow] and then select [Ram Clear].

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5. Press Yes and then OK.

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6. Press [CSRC Clock] button
7. Press [Date] twice.
8. If date is correct, press Delete and then enter Month, Day and Year from keypad
9. Press OK twice.
10. Press [Time] button twice.
11. Press Delete and then enter Hour and Minutes from keypad.
12. Press OK twice.
13. Press [Time Zone].
14. Enter correct time zone by pressing the - or + keys and then press OK to sa e the
changes. This setting will be required, e en with NTP configured on the MFP.

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a. Eastern Time Zone: -05:00
b. Central Time Zone: -06:00
c. Mountain Time Zone: -07:00
d. Pacific Time Zone: -08:00
15. Press Close to exit the Time settings.
16. Press [U Arrow].
17. Press the [Basic Settings] button at this time.
18. Press [Center ID] twice. Enter the Center ID pro ided by your Care Administrator.
Example: USxxx
19. Press Delete fi e times and enter Center ID pro ided by your Care
Administrator.

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20. Press OK twice
21. Press [Web Server] button twice. Enter the WebDAV Ser er IP Address (example
11.11.11.11/xxxxxx). Press OK twice.
Note: Press [!#?/] button to enter / (forward slash) to access the symbol screen.
22. Select [Encry tion Method] and press No for the Encry tion Method setting.
23. Press OK to exit this screen.

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24. Press [Comm. Method].
25. Press Sim lex then OK and then Close.

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E. Configuring WebDAV Settings
1. Press [WebDAV Settings].
2. Press [Down Arrow] and then [Enable SSL] . Set to NO.

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3. Press OK to sa e the SSL setting.
4. Press [WebDAV Auth.].

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5. Set [WebDAV Auth.] to On and then press OK.
6. Press WebDAV User Name button twice and enter HTTP WebDAV username
(example: login name) then press OK.

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7. Select [WebDAV Password] twice and enter WebDAV account password. Press
OK then Close.

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Note: WebDa account WebDAV username and password supplied by Care
Administrator.
F: Initial Connection to vCare Server
1. Press Subscribe button.

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2. Press Yes then OK.
Note: Once “Com leted” is dis layed roceed to configuring your Re orting
Schedule and Notification Items.

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G. Setting the Notification Schedule.
1. Press [Service Engr ID] (ID Code) .
2. Press [Number].
3. Press Delete button up to se en times and then press OK
4. Select [Maintenance Start.] and press Yes then OK.

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5. Press [Down Arrow] and then CSRC Settings.
6. Press [Heart Beat Settings] and then No to disable Heart Beat. Press OK.

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7. Press [Periodic Transmission].
8. Select [Enable Trans.] then Select Yes and Ok
9. Select Interval.

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10. Select Daily and OK.
H. Configuring Notification Items
1. Select [Switches Settings].

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2. Select SC Error [SC] -> Set to On -> Press OK.
.
3. Repeat step 2 for the following buttons: