Kontron CC2800 Operating instructions


USER AND
MAINTENANCE
GUIDE
CC2800 Cloud Compute Node
Doc. Rev. 1.3

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 CC2800 CLOUD COMPUTE NODE - USER AND MAINTENANCE
GUIDE
Disclaimer
Kontron would like to point out that the information contained in this manual may be subject to alteration,
particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee
on the part of Kontron with respect to technical processes described in the manual or any product characteristics set
out in the manual. Kontron assumes no responsibility or liability for the use of the described product(s), conveys no
license or title under any patent, copyright or mask work rights to these products and makes no representations or
warranties that these products are free from patent, copyright or mask work right infringement unless otherwise
specified. Applications that are described in this manual are for illustration purposes only. Kontron makes no
representation or warranty that such application will be suitable for the specified use without further testing or
modification. Kontron expressly informs the user that this manual only contains a general description of processes
and instructions which may not be applicable in every individual case. In cases of doubt, please contact Kontron.
This manual is protected by copyright. All rights are reserved by Kontron. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the
express written permission of Kontron. Kontron points out that the information contained in this manual is constantly
being updated in line with the technical alterations and improvements made by Kontron to the products and thus this
manual only reflects the technical status of the products by Kontron at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective owners.
©2016 by Kontron AG
Kontron Ag
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
www.kontron.com

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Revision History
Revision Brief Description of Changes Date of Issue
1.0 Initial Issue 2016-Sept-16
1.1 Added Safety Warnings 2016-Nov-02
1.2 Added Safety Warnings 2016-Dec-06
1.3 Web GUI default username and password corrected to match
implementation (same as before but in lower case)
Typos corrected in Table 11 and 13
CPU v4/DIMM 2400MHz added
2017-Apr-10
Customer Service
Visit our website at www.kontron.com.
Customer Comments
If you have any difficulties using this guide, discover an error, or just want to provide some feedback, please send a
message to Kontron. Detail any errors you find. We will correct the errors or problems as soon as possible and post
the revised user guide on our website. Thank you

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Symbols
The following symbols may be used in this manual
DANGER indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury.
NOTICE indicates a property damage message.
Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60 V) when touching
products or parts of them. Failure to observe the precautions indicated and/or prescribed by
the law may endanger your life/health and/or result in damage to your material.
Please refer also to the "High-Voltage Safety Instructions" portion below in this section.
ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive
to static electricity. Care must therefore be taken during all handling operations and
inspections of this product in order to ensure product integrity at all times.
HOT Surface!
Do NOT touch! Allow to cool before servicing.
This symbol indicates general information about the product and the user manual.
This symbol also indicates detail information about the specific product configuration.
This symbol precedes helpful hints and tips for daily use.

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Table of Contents
Symbols .................................................................................................................................................................................................................5
Table of Contents ...............................................................................................................................................................................................6
List of Tables........................................................................................................................................................................................................9
List of Figures ....................................................................................................................................................................................................10
Electrostatic Discharge ..................................................................................................................................................................................13
Limited Warranty..............................................................................................................................................................................................13
Safety Warnings ...............................................................................................................................................................................................14
1/ Component Identification ................................................................................................................................................................16
1.1. Front Panel Components.........................................................................................................................................................................17
1.2. Front Panel LEDs and Buttons..............................................................................................................................................................17
1.3. Rear Panel Components..........................................................................................................................................................................18
1.4. Power Supply LEDs...................................................................................................................................................................................19
1.5. Storage Drive LEDs ...................................................................................................................................................................................19
1.6. Board LEDs .................................................................................................................................................................................................20
1.7. System Board Components .................................................................................................................................................................. 22
1.8. HDD Carrier LED Definitions ................................................................................................................................................................. 23
1.9. System Components...............................................................................................................................................................................24
2/ Operations ...........................................................................................................................................................................................25
2.1. Powering Up the Server ......................................................................................................................................................................... 25
2.2. Powering Down the Server .................................................................................................................................................................. 25
2.2.1. Shutting Down the Server.................................................................................................................................................................. 25
2.2.1.1. Graceful Shutdown............................................................................................................................................................................ 25
2.2.1.2. Emergency Shutdown...................................................................................................................................................................... 25
2.2.1.3. BMC CLI shutdown............................................................................................................................................................................ 25
2.2.2. Verifying the Power Status...............................................................................................................................................................26
3/ Installation........................................................................................................................................................................................... 27
3.1. Safety Measures....................................................................................................................................................................................... 27
3.2. Identifying the Contents of the Server Shipping Carton............................................................................................................. 27
3.3. Hard Disk Drives.......................................................................................................................................................................................28
3.3.1. Removing the Hot-Swappable HDD Assembly...........................................................................................................................28
3.3.2. Installing the Hot-Swappable Hard Disk Drive Assembly......................................................................................................28
3.3.3. Installing the 3.5" Hard Disk Drive Module ..................................................................................................................................29
3.3.4. Removing the 3.5" Hard Disk Drive Module.................................................................................................................................30
3.3.5. Installing the 2.5" Hard Disk Drive Module ..................................................................................................................................30
3.3.6. Removing the 2.5”Hard Disk Drive Module................................................................................................................................. 32
3.4. Redundant Power Supply Unit............................................................................................................................................................ 33
3.4.1. Removing the Redundant Power Supply Unit............................................................................................................................. 33
3.4.2. Installing the Redundant Power Supply Unit ............................................................................................................................. 33
3.5. Access Panel .............................................................................................................................................................................................34
3.5.1. Removing the Access Panel ..............................................................................................................................................................34
3.5.2. Installing the Access Panel...............................................................................................................................................................34
3.6. Air Baffle.....................................................................................................................................................................................................35
3.6.1. Removing the Air Baffle...................................................................................................................................................................... 35
3.6.2. Installing the Air Baffle ...................................................................................................................................................................... 35
3.7. Hard Disk Drive Backplane....................................................................................................................................................................36
3.7.1. Removing the Hard Disk Drive Backplane..................................................................................................................................... 36
3.7.2. Installing the Hard Disk Drive Backplane ..................................................................................................................................... 37
3.8. System Fans..............................................................................................................................................................................................39
3.8.1. Removing the System Fan Assembly ............................................................................................................................................39

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3.8.2. Installing the System Fan Assembly.............................................................................................................................................39
3.9. System Fan Cage .....................................................................................................................................................................................40
3.9.1. Removing the System Fan Cage ......................................................................................................................................................40
3.9.2. Installing the System Fan Cage........................................................................................................................................................41
3.10. System Fan Cage Support Bracket ..................................................................................................................................................42
3.10.1. Removing the System Fan Cage Support Bracket....................................................................................................................42
3.10.2. Installing the System Fan Cage Support Bracket....................................................................................................................42
3.11. Front Control Board...............................................................................................................................................................................43
3.11.1. Removing the Front Control Board ................................................................................................................................................43
3.11.2. Installing the Front Control Board.................................................................................................................................................44
3.12. Heat Sinks.................................................................................................................................................................................................46
3.12.1. Removing the Heat Sink....................................................................................................................................................................46
3.12.2. Installing the Heat Sink.....................................................................................................................................................................47
3.13. Processor..................................................................................................................................................................................................48
3.13.1. Removing the Processor...................................................................................................................................................................48
3.13.2. Installing the Processor ...................................................................................................................................................................49
3.14. Memory Modules....................................................................................................................................................................................51
3.14.1. General DIMM Slot Population Guidelines...................................................................................................................................51
3.14.2. Removing a Memory Module ..........................................................................................................................................................51
3.14.3. Installing a Memory Module........................................................................................................................................................... 53
3.15. System Board Module.......................................................................................................................................................................... 53
3.15.1. Removing the System Board Module........................................................................................................................................... 53
3.15.2. Installing the System Board Module............................................................................................................................................54
3.16. Riser Assembly....................................................................................................................................................................................... 55
3.16.1. Removing the Riser Assembly........................................................................................................................................................ 55
3.16.2. Installing the Riser Assembly.........................................................................................................................................................56
3.16.3. Removing the Riser Board................................................................................................................................................................57
3.16.4. Installing the Riser Board................................................................................................................................................................58
3.17. OCP Mezzanine Card .............................................................................................................................................................................58
3.17.1. Removing the OCP Mezzanine Card ..............................................................................................................................................58
3.17.2. Installing the OCP Mezzanine Card............................................................................................................................................... 59
3.18. HBA Mezzanine Card ............................................................................................................................................................................60
3.18.1. Removing the HBA Mezzanine Card .............................................................................................................................................60
3.18.2. Installing the HBA Mezzanine Card..............................................................................................................................................60
3.19. Powering on and Selecting Boot Options .......................................................................................................................................61
3.20. Installing the Operating System .......................................................................................................................................................61
4/ Cabling...................................................................................................................................................................................................62
4.1. Internal System Cable Routing............................................................................................................................................................62
5/ Configuration ......................................................................................................................................................................................64
5.1. BMC ...............................................................................................................................................................................................................64
5.1.1. Web GUI Introduction ...........................................................................................................................................................................64
5.1.2. IP Address................................................................................................................................................................................................64
5.1.3. User Name and Password .................................................................................................................................................................64
5.1.4. Web Browsers .......................................................................................................................................................................................64
5.1.5. Logging In.................................................................................................................................................................................................64
5.1.6. Updating the Firmware.......................................................................................................................................................................64
5.1.6.1. Restoring the Default Configuration............................................................................................................................................64
5.1.6.2. BMC FW Version.................................................................................................................................................................................65
5.1.6.3. Updating BMC Using Linux ............................................................................................................................................................. 65

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5.1.6.4. Updating BMC via a Web GUI.........................................................................................................................................................66
5.2. BIOS Settings.............................................................................................................................................................................................69
5.2.1. BIOS Setup Menus.................................................................................................................................................................................69
5.2.2. POST Error Message ...........................................................................................................................................................................69
5.2.3. Entering the Pop-Up Boot Menu.....................................................................................................................................................70
5.2.4. Entering PXE Boot.................................................................................................................................................................................71
5.2.5. Entering the BIOS Setup Menu..........................................................................................................................................................71
5.2.6. BIOS Maintenance.................................................................................................................................................................................71
5.2.6.1. Upgrading the BIOS Using DOS ......................................................................................................................................................71
5.2.6.2. Clearing the BIOS Password.......................................................................................................................................................... 72
5.2.6.3. Clearing the CMOS............................................................................................................................................................................ 73
5.2.6.4. Recovering the BIOS ........................................................................................................................................................................ 73
5.2.6.5. BIOS jumpers...................................................................................................................................................................................... 73
5.3. Checking the FW Version........................................................................................................................................................................75
5.3.1. Checking the BIOS Version Using Linux ..........................................................................................................................................75
5.3.2. Checking the BIOS Version Using the BIOS Setup Utility ..........................................................................................................75
5.3.3. Checking the BMC Version Using Linux......................................................................................................................................... 76
5.3.4. Checking the BMC Version Using the Web GUI........................................................................................................................... 76
5.4. Checking the Event Log ..........................................................................................................................................................................77
5.4.1. Checking the System Event Log Using Linux Remote Desktop ..............................................................................................77
5.4.2. Checking the System Event Log Using the Web GUI................................................................................................................. 78
5.4.3. Checking the Event Log Using the BIOS Setup Utility............................................................................................................... 79
5.4.3.1. System Event Logs............................................................................................................................................................................ 79
5.4.3.2. SMBIOS..................................................................................................................................................................................................81
6/ Diagrams ..............................................................................................................................................................................................82
6.1. System Board Diagram ..........................................................................................................................................................................82
7/ Troubleshooting ................................................................................................................................................................................83
7.1. Troubleshooting Preparation...............................................................................................................................................................83
7.1.1. Pre-Diagnostic........................................................................................................................................................................................83
7.1.2. Symptom Collection.............................................................................................................................................................................83
7.1.3. Prepare the Server for Diagnosis ....................................................................................................................................................84
7.1.4. Performing Processor Procedures in the Troubleshooting Process...................................................................................84
7.1.5. Breaking the Server down to the Minimum Hardware Configuration................................................................................. 85
8/ Diagnostic Flowcharts.....................................................................................................................................................................86
8.1. Troubleshooting Flowcharts................................................................................................................................................................86
8.1.1. Start Diagnosis Flowchart..................................................................................................................................................................86
8.1.2. Remote Diagnosis Flowchart ...........................................................................................................................................................88
8.1.3. General Diagnosis Flowchart ...........................................................................................................................................................89
8.1.4. Power-On Problems Flowchart.......................................................................................................................................................90
8.1.5. POST Problems Flowchart..................................................................................................................................................................91
8.1.6. Operating System Boot Problems Flowchart .............................................................................................................................92
8.2. Troubleshooting General Problems..................................................................................................................................................93
8.2.1. Resolving Common Problems ..........................................................................................................................................................93
8.2.1.1. Common Problem Guideline........................................................................................................................................................... 93
8.2.1.2. Handling and Installing the CPU...................................................................................................................................................94
8.2.1.3. DIMM Handling and Installation Guidelines.............................................................................................................................94
8.2.1.4. SAS/SATA and SSD Drive Guidelines..........................................................................................................................................94
8.3. Hardware Problem Troubleshooting................................................................................................................................................ 95
8.3.1. Power Problems....................................................................................................................................................................................95

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8.3.1.1. Power Source Problems .................................................................................................................................................................. 95
8.3.1.2. Power Supply Problems..................................................................................................................................................................95
8.3.2. General Hardware Problems ...........................................................................................................................................................95
8.3.2.1. Problems with New Hardware .....................................................................................................................................................95
8.3.2.2. Unknown Problem............................................................................................................................................................................96
8.3.2.3. Third-party Device Problems .......................................................................................................................................................96
8.3.3. Internal System Problems ................................................................................................................................................................96
8.3.3.1. CD-ROM and DVD Drive Problems...............................................................................................................................................96
8.3.3.2. Drive Problems (Hard Drives and Solid State Drives) .......................................................................................................... 97
8.3.3.3. USB Drive Key Problems ................................................................................................................................................................ 97
8.3.3.4. Fan Problems..................................................................................................................................................................................... 97
8.3.3.5. Memory Problems............................................................................................................................................................................98
8.3.3.6. Processor Problems ........................................................................................................................................................................99
8.3.3.7. Network Connection Problems....................................................................................................................................................99
8.3.4. External Device Problems...............................................................................................................................................................100
8.3.4.1. Mouse and Keyboard Problems.................................................................................................................................................100
8.3.4.2. Cable Problems...............................................................................................................................................................................100
8.4. Software Problem Troubleshooting...............................................................................................................................................100
8.4.1. Operating System Problems and Resolutions...........................................................................................................................101
8.4.1.1. Operating System Problems.........................................................................................................................................................101
8.4.1.2. Operating System Updates...........................................................................................................................................................101
8.4.1.3. Restoring to a Backed-Up Version .............................................................................................................................................101
8.4.1.4. When to Reconfigure or Reload Software...............................................................................................................................101
8.4.2. Application Software Problems.................................................................................................................................................... 102
8.4.2.1. Software Locks Up.......................................................................................................................................................................... 102
8.4.2.2. Utility Run Failures ........................................................................................................................................................................ 102
8.4.2.3. Errors That Occur After a Software Setting Is Changed ................................................................................................... 102
8.4.2.4. Errors Occur After the System Software Is Changed ........................................................................................................ 102
8.4.2.5. Errors Occur After an Application Is Installed ...................................................................................................................... 102
8.4.3. ROM Problems.................................................................................................................................................................................... 102
8.4.3.1. Remote ROM Flash Problems..................................................................................................................................................... 102
8.4.3.2. Boot Problems................................................................................................................................................................................. 103
9/ Battery Replacement .....................................................................................................................................................................104
10/ Firmware Update Tools................................................................................................................................................................. 105
11/ Firmware and Drivers Support ...................................................................................................................................................106
11.1. Firmware List..........................................................................................................................................................................................106
11.1.1. System Board Programming Data ................................................................................................................................................ 106
11.1.2. HDD Backplane ................................................................................................................................................................................... 106
11.1.3. HBA/RAID Card ...................................................................................................................................................................................106
11.1.4. 10G OCP Mezzanine Card................................................................................................................................................................. 106
11.1.5. Fan Speed Control.............................................................................................................................................................................. 106
11.2. Device Drivers........................................................................................................................................................................................106
List of Tables
Table 1: Description of general components...........................................................................................................................................16
Table 2: Front panel components...............................................................................................................................................................17
Table 3: Front panel LEDs and buttons.....................................................................................................................................................17
Table 4: Front panel LED indicators ...........................................................................................................................................................18

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Table 5: Rear panel components.................................................................................................................................................................18
Table 6: Power supply LEDs..........................................................................................................................................................................19
Table 7: Storage drive LEDs...........................................................................................................................................................................19
Table 8: IPMI......................................................................................................................................................................................................20
Table 9: RJ45 .....................................................................................................................................................................................................20
Table 10: Board LEDs .......................................................................................................................................................................................21
Table 11: LED color states ..............................................................................................................................................................................21
Table 12: System board components........................................................................................................................................................22
Table 13: HDD carrier LED definitions .......................................................................................................................................................23
Table 14: System components ....................................................................................................................................................................24
Table 15: Supported DIMM speeds .............................................................................................................................................................51
Table 16: Config 1 (without HBA mezzanine card) ................................................................................................................................62
Table 17: Config 2 (with HBA mezzanine card) ......................................................................................................................................63
Table 18: Top-level BIOS setup menus.....................................................................................................................................................69
Table 19: SMBIOS event log..........................................................................................................................................................................69
Table 20: System event log (POST) ...........................................................................................................................................................70
Table 21: Flash commands........................................................................................................................................................................... 72
Table 22: BIOS jumpers.................................................................................................................................................................................. 73
Table 23: BIOS jumper identification.........................................................................................................................................................74
Table 24: Firmware update tools............................................................................................................................................................. 105
List of Figures
Figure 1: General device view........................................................................................................................................................................16
Figure 2: Front panel components..............................................................................................................................................................17
Figure 3: Front panel LEDs and buttons....................................................................................................................................................17
Figure 4: Rear panel components...............................................................................................................................................................18
Figure 5: IPMI.....................................................................................................................................................................................................20
Figure 6: RJ45....................................................................................................................................................................................................20
Figure 7: Board LEDs.......................................................................................................................................................................................20
Figure 8: System board components........................................................................................................................................................ 22
Figure 9: HDD carrier LED definitions........................................................................................................................................................23
Figure 10: System components...................................................................................................................................................................24
Figure 11: Hot-swappable HDD assembly removal..............................................................................................................................28
Figure 12: Hot-swappable hard disk drive assembly installation...................................................................................................28
Figure 13: Filler panel removal....................................................................................................................................................................29
Figure 14: Hard disk drive installation ......................................................................................................................................................29
Figure 15: Hard disk drive removal.............................................................................................................................................................30
Figure 16: Filler panel removal.....................................................................................................................................................................31
Figure 17: HDD bracket installation.............................................................................................................................................................31
Figure 18: Hard disk drive installation ......................................................................................................................................................32
Figure 19: Hard disk drive removal.............................................................................................................................................................32
Figure 20: Redundant power supply unit removal............................................................................................................................... 33
Figure 21: Redundant power supply unit installation.......................................................................................................................... 33
Figure 22: Access panel removal ...............................................................................................................................................................34
Figure 23: Access panel installation .........................................................................................................................................................34
Figure 24: Air baffle removal....................................................................................................................................................................... 35
Figure 25: Air baffle installation.................................................................................................................................................................36
Figure 26: HDD backplane assembly removal ....................................................................................................................................... 37
Figure 27: HDD backplane removal ........................................................................................................................................................... 37
Figure 28: HDD backplane bracket installation.....................................................................................................................................38
Figure 29: HDD backplane assembly installation.................................................................................................................................38
Figure 30: System fan assembly removal...............................................................................................................................................39
Figure 31: System fan assembly installation .........................................................................................................................................40
Figure 32: Fan cage removal.........................................................................................................................................................................41
Figure 33: Fan cage installation...................................................................................................................................................................41

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Figure 34: System fan cage support bracket removal........................................................................................................................42
Figure 35: System fan cage support bracket installation..................................................................................................................43
Figure 36: Cover removal..............................................................................................................................................................................44
Figure 37: Front control board removal...................................................................................................................................................44
Figure 38: Front control board installation ............................................................................................................................................45
Figure 39: Cover installation........................................................................................................................................................................45
Figure 40: Heat sink removal.......................................................................................................................................................................47
Figure 41: Heat sink installation..................................................................................................................................................................47
Figure 42: Right processor locking lever release .................................................................................................................................48
Figure 43: Left processor locking lever release....................................................................................................................................48
Figure 44: Load plate opening.....................................................................................................................................................................49
Figure 45: Processor removal .....................................................................................................................................................................49
Figure 46: Processor installation...............................................................................................................................................................50
Figure 47: Processor locking........................................................................................................................................................................50
Figure 48: Memory modules.........................................................................................................................................................................51
Figure 49: Memory module removal......................................................................................................................................................... 53
Figure 50: Memory module installation................................................................................................................................................... 53
Figure 51: System board removal...............................................................................................................................................................54
Figure 52: System board installation........................................................................................................................................................ 55
Figure 53: Riser assembly removal ...........................................................................................................................................................56
Figure 54: Riser holder bracket removal ................................................................................................................................................. 56
Figure 55: Riser holder bracket installation.............................................................................................................................................57
Figure 56: Riser assembly installation......................................................................................................................................................57
Figure 57: Riser card removal......................................................................................................................................................................58
Figure 58: Riser card installation ...............................................................................................................................................................58
Figure 59: OCP mezzanine card removal................................................................................................................................................. 59
Figure 60: OCP mezzanine card installation........................................................................................................................................... 59
Figure 61: HBA mezzanine card removal .................................................................................................................................................60
Figure 62: HBA mezzanine card installation............................................................................................................................................61
Figure 63: Config 1 (without HBA mezzanine card).............................................................................................................................. 62
Figure 64: Config 2 (with HBA mezzanine card)....................................................................................................................................63
Figure 65: Uncompressing............................................................................................................................................................................ 65
Figure 66: BMC successfully updated ......................................................................................................................................................66
Figure 67: Web GUI ..........................................................................................................................................................................................66
Figure 68: File selection ................................................................................................................................................................................ 67
Figure 69: File upload..................................................................................................................................................................................... 67
Figure 70: Successful upload.......................................................................................................................................................................68
Figure 71: Firmware update..........................................................................................................................................................................68
Figure 72: Boot menu screen ....................................................................................................................................................................... 70
Figure 73: BIOS jumpers.................................................................................................................................................................................74
Figure 74: BIOS version using Linux ...........................................................................................................................................................75
Figure 75: BIOS version using the BIOS setup utility............................................................................................................................ 76
Figure 76: BMC version using Linux........................................................................................................................................................... 76
Figure 77: BMC version using the Web GUI ..............................................................................................................................................77
Figure 78: System event log using Linux remote desktop.................................................................................................................78
Figure 79: System event log using the web GUI .................................................................................................................................... 79
Figure 80: Server Mgmt menu ....................................................................................................................................................................80
Figure 81: System event log using the BIOS setup utility...................................................................................................................80
Figure 82: Event logs menu...........................................................................................................................................................................81
Figure 83: SMBIOS Event Log........................................................................................................................................................................81
Figure 84: System board diagram .............................................................................................................................................................82
Figure 85: Start diagnosis flowchart ........................................................................................................................................................87
Figure 86: Remote diagnosis flowchart...................................................................................................................................................88
Figure 87: General diagnosis flowchart...................................................................................................................................................89
Figure 88: Power-on problems flowchart..............................................................................................................................................90
Figure 89: POST problems flowchart.........................................................................................................................................................91

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Figure 90: Operating system boot problems flowchart..................................................................................................................... 92
Figure 91: Battery removal .........................................................................................................................................................................104

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Electrostatic Discharge
ESD Sensitive Device!
The CC2800 Cloud Compute Node is sensitive to electrostatic discharge (ESD). Users must
take the appropriate precautions when handling ESD-sensitive devices.
Limited Warranty
Kontron grants the original purchaser of Kontron's products a TWO YEAR LIMITED HARDWARE WARRANTY as
described in the following. However, no other warranties that may be granted or implied by anyone on behalf of
Kontron are valid unless the consumer has the express written consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and material defects for a
period of 24 consecutive months from the date of purchase. This warranty is not transferable nor extendible to cover
any other users or long-term storage of the product. It does not cover products which have been modified, altered or
repaired by any other party than Kontron or their authorized agents. Furthermore, any product which has been, or is
suspected of being damaged as a result of negligence, improper use, incorrect handling, servicing or maintenance, or
which has been damaged as a result of excessive current/voltage or temperature, or which has had its serial
number(s), any other markings or parts thereof altered, defaced or removed will also be excluded from this warranty.
If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the product at
the earliest possible convenience to the original place of purchase, together with a copy of the original document of
purchase, a full description of the application the product is used on and a description of the defect. Pack the product
in such a way as to ensure safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or to
refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of any part, the
ownership of the removed or replaced parts reverts to Kontron, and the remaining part of the original guarantee, or
any new guarantee to cover the repaired or replaced items, will be transferred to cover the new or repaired items.
Any extensions to the original guarantee are considered gestures of goodwill, and will be defined in the "Repair
Report" issued by Kontron with the repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty claim, other
than the above specified repair, replacement or refunding. In particular, all claims for damage to any system or
process in which the product was employed, or any loss incurred as a result of the product not functioning at any
given time, are excluded. The extent of Kontron liability to the customer shall not exceed the original purchase price
of the item for which the claim exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its products reliability, fitness,
quality, marketability or ability to fulfill any particular application or purpose. As a result, the products are sold "as is,"
and the responsibility to ensure their suitability for any given task remains that of the purchaser. In no event will
Kontron be liable for direct, indirect or consequential damages resulting from the use of our hardware or software
products, or documentation, even if Kontron were advised of the possibility of such claims prior to the purchase of
the product or during any period since the date of its purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modification or addition to the
above specified terms, either verbally or in any other form, written or electronically transmitted, without the
company's consent.

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Safety Warnings
For your safety, please read and follow the following safety warnings:
Read this manual thoroughly before attempting to set up your CC2800.
Your CC2800 is a complicated electronic device. DO NOT attempt to repair it under any
circumstances. In the case of malfunction, turn off the power immediately and have it
repaired at a qualified service center.
Contact your vendor for details.
DO NOT allow anything to rest on the power cord and DO NOT place the power cord in an
area where it can be stepped on. Carefully place connecting cables to avoid stepping or
tripping on them.
This unit usually has more than one power supply cord. Disconnect all power supply cords
before servicing to avoid electric shock.
Installation of this product must be in accordance with national wiring codes and conform to
local regulations. Different types of line cord sets may be used for connections to the mains
supply circuit and must comply with the electrical code requirements of the country of use.
The AC power supply plug is intended to serve as a power disconnect device. The socket
outlet must be installed near the equipment and must be easily accessible.
Disconnect all power by turning off the power and unplugging the power cords before
installing or removing a chassis or working near power supplies.
Débranchez toute l’alimentation en mettant l’appareil hors tension et en débranchant les
cordons d’alimentation avant d’installer ou de retirer un châssis ou de travailler près de
sources d’alimentation.
Ensure that the CC2800 is provided with the correct supply voltage. Plugging the CC2800 to
an incorrect power source could damage the unit.
Do NOT expose the CC2800 to dampness, dust, or corrosive liquids.
Do NOT place the CC2800 on any uneven surfaces.
DO NOT place the CC2800 in direct sunlight or expose it to other heat sources.
DO NOT use chemicals or aerosols to clean the CC2800. Unplug the power cord and all
connected cables before cleaning.

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DO NOT place any objects on the CC2800 or obstruct its ventilation slots to avoid
overheating the unit.
Keep packaging out of the reach of children.
If disposing of the device, please follow your local regulations for the safe disposal of
electronic products to protect the environment.
Risk of explosion if battery is replaced by an incorrect type.
Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect.
Dispose of used batteries according to the instructions.
Mettre au rebut les batteries usagées conformément aux instructions.

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1/ Component Identification
Figure 1: General device view
Table 1: Description of general components
Item Description
1 2U chassis and top cover
2 HDD backplane
3 Syetem fan (6)
4 CPU & heat sink (2)
5 System board
6 OCP NIC mezzanine card (SFP+ port x2)
7 Riser assembly (2)
8 SAS HBA mezzanine card
9 800W redundant PSUs (2)
10 DIMM slot (16)
11 Front control board
12 3.5”/2.5”SATA/SAS HDD (12)
13 Front VGA cable
14 HDD carrier (12)
15 Air baffle

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1.1. Front Panel Components
Figure 2: Front panel components
Table 2: Front panel components
Item Description
1 3.5”/2.5”SATA/SAS HDD carriers (12)
2 Front control board
1.2. Front Panel LEDs and Buttons
Figure 3: Front panel LEDs and buttons
Table 3: Front panel LEDs and buttons
Item Description
1 Power button
2 UID button and LED (BMC reset)
3 Ethernet 1 LED
4 Ethernet 2 LED
5 IPMI LED
6 System health LED
7 Reset button

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Table 4: Front panel LED indicators
LED Indicator LED Color Description
Power Green On: System powered on and running
Off: System powered off
Ethernet 1~2 Green On: LAN link no access
Off: No Link
Flashing: LAN access
Management* Green On: LAN link no access
Off: No Link
Flashing: LAN access
UID Blue 
On: Server was located for identification
Off: Server is operating normally
System Health Green
Orange
Green: The server is operating normally
Orange: Fault present on server
1.3. Rear Panel Components
Figure 4: Rear panel components
Table 5: Rear panel components
Item Description
1 Riser assembly (2)
2 800W redundant PSUs (2)
3 COM
4 VGA
5 IPMI
6 USB 3.0 (2)
7 RJ45 (2)
8 SFP+10G Ethernet connectors (2)

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1.4. Power Supply LEDs
The 800W power supply comes with one LED and the LED is visible from the rear of the power supply.
Table 6: Power supply LEDs
LED State LED Color Description
AC Power Green 
On: Normal work
Off: No AC power to all power supplies
Blink (1Hz): AC present / Only 12VSB on (PS off) or PS in CR state
Red On:

AC cord unplugged; with a second power supply in parallel
still with AC input power
Power supply critical
event causing a shutdown; failure,
OCP, OVP, Fan Fail
Blink (1Hz): Power supply warning events where the power
supply continues to operate; high temp, high power, high
current, slow fan, input voltage lower than 90Vac (not warning
above 90V condition, must
be warning state below 85V
condition)
1.5. Storage Drive LEDs
Table 7: Storage drive LEDs
LED Indicator LED Color Description
Alert Red On: The system detected a fault with the drive
Off: Normal operation
Blink (4Hz): The drive is being located
Blink (1Hz): The drive is being rebuilt
Activity Green SAS drive:
On: Power on with no drive activity
Blink: Power on with drive activity /power on drive spinning up
Off: Power on with drive spin down
SATA drive:
On: Power on with no drive activity
Blink: Power on with drive activity/power on drive spinning up

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1.6. Board LEDs
See the following illustrations to locate the LED indicator for IPMI and RJ45 (management network).
Figure 5: IPMI
Table 8: IPMI
Item Description
1 NIC Link/Activity LED
2 NIC Link Speed LED
Figure 6: RJ45
Table 9: RJ45
Item Description
1 NIC Link/Activity LED
2 NIC Link Speed LED
See the following illustration to locate the system board LED indicator:
Figure 7: Board LEDs