LesMills MBX MAT Troubleshooting guide

WARRANTY &
INSTRUCTIONS FOR USE
MBX MATTM –CRITERIANOTCOVEREDBYWARRANTY
•Cosmetic wear to the surface from regular use that does not affect the performance of the mat
•Uneven color patterns, stains, or discoloration at time of purchase or from use or storage
•Creases, folds, and indentations from improper handling and/or storing. It is best to lay the mat flat
(with nothing on top) or keep it rolled up.
•Damage from shoes (on red surface)
•Slipping on the mat
•Damage from sharp objects
•Damage from outside elements or factors
•Improper cleaning with anything other than water with a mild dish soap detergent
•Damage from a washing machine, vacuum cleaner etc.
•Bad odor due to usage and lack of cleaning
•Damage from excessive amounts of water or other liquids e.g. submerging the mat under water, using a
water blaster or steam cleaner
To make a warranty claim, either contact your local Les Mills authorized distributor
or visit our website www.lesmills.com/merchandise/equipment/warranty
Guidelines for use and care of the MBX MATTM: www.lesmills.com/merchandise/equipment/care

MBX MATTM –WARRANTY INFORMATION
WARRANTY INFORMATION
The MBX MAT™ is a multi-purpose mat, designed for regular use. At Les Mills Merchandise Limited (Les Mills)
we stand behind our materials and manufacturing and provide a one year warranty (from date of purchase)
for manufacturing faults caused by materials or labor. Les Mills and its local MBX MAT distributor will, at their
discretion, either repair or replace a faulty MBX MAT in accordance with the conditions set out below.
Proper care and maintenance of the MBX MAT is required (like any other product) to ensure proper
functionality and longevity. The following guidelines should prolong the life and reduce wear on the MBX
MAT.
Personal Use Customers Only
As a consumer, you are entitled to the applicable legal rights stated in your national legislationconcerning the
commerce of consumer goods. This warranty does not restrict these rights.
WARRANTY TERMS
This warranty is only valid in countries where Les Mills has an authorized MBX MAT distributor or reseller.It
covers manufacturing faults occurring during the warranty period for any MBX MAT purchased from Les Mills or
a distributor/reseller authorized by Les Mills. The warranty applies only to the original purchaser and does not
cover any second hand or re-sold MBX MAT. The MBX MAT must remain in the possession of the original
buyer/owner and bear the original manufacturer’s batch code. The one year warranty period commences from
the date on which the original buyer purchases the MBX MAT. Warranty repairs will not extend the warranty
period.
EXCLUSIONS
This warranty covers only failures due to manufacturing faults that occur during normal use. This warranty does
not extend to faults resulting from normal wear, misuse, abuse, damage incurred during loading or
transportation, improper storage, modification without the consent of Les Mills, or where the MBX MAT has
been used other than as recommended by Les Mills (see the instructions below and our guidelines for using the
MBX MAT at www.lesmills.com/merchandise/equipment/care). This warranty is invalid where the MBX MAT
does not bear its original manufacturer’s batch code. This warranty is invalid where the MBX MAT that is the
subject of a warranty claim has been disposed of prior to a warranty claim being closed by Les Mills.
Neither Les Mills nor its authorized local MBX MAT distributor or reseller will be liable for any defects due to
reasons beyond their control or for consequential damages or for breach of any implied warranty on the
MBX MAT.
CLAIM PROCESS
For enquiries, or to make a warranty claim, either contact your local Les Mills authorized MBX MAT
distributor or reseller or visit www.lesmills.com/merchandise/equipment/warranty. Please keep your
invoice as proof of purchase as you will need this to submit a warranty claim. Please keep in mind warranties
are voided if any product is purchased from an unauthorized reseller.
You will also need to include the following details about the faulty MBX MAT: the batch code, date of
delivery, information about the place and conditions of use of the faulty MBX MAT and a
precise description of the fault (including photographs). The Les Mills local MBX MAT distributor willliaise with
Les Mills to assess the issue and determine if the warranty applies. We will then work with our local MBX MAT
distributor to repair or replace the MBX MAT. If we ask you to return the faultyMBX MAT, we will cover the
cost of doing so.
MBX MATTM –WEAR & CARE INFORMATION
HANDLING & USE
The MBX MAT is a dual-purpose fitness mat. The red side is designed for any style of yoga where shoes are
not worn. Shoes must not be worn when using the red side of the MBX MAT due to the softness of the
material. The grey side is designed for functional and high-impact exercise where shoes can be worn and has
an anti-slip coating.
If you are wearing shoes, ensure they are clean and do not have any sharp items within the tread.
If you are not wearing shoes, we recommend hands and feet are clean and free of moisturizer before use.
We do not recommend using the MBX MAT outside (particularly on abrasive surfaces like rough concrete) or
on non-standard gym/studio flooring. We recommend working out on a smooth, firm surface.
The MBX MAT can be folded in half, red side facing inwards, to increase the comfort level, when exercising on
your back, knees, or elbows.
Keep the MBX MAT away from sharp items. Avoid wearing hard or sharp accessories such as metal buttons,
rivets, zippers etc. that may cause damage. Do not load other items on top of the MBX MAT. This can result in
indentations in the material that may be permanent.
STORAGE
Store the MBX MAT indoors, keeping away from moisture or direct heat. Do not store in extreme
temperatures (<-5˚C/41˚F; >50˚C/122˚F).
For storage in a club/facility, we recommend using the MBX MAT storage rack (or equivalent wall-mounted
racking). You can also fold or roll to store on the ground.
At home, we recommend hanging (using the eyelets at the top of the mat), or fold or roll to store on the
ground.
If you use the MBX MAT with the SMARTBAR (underneath), do not store the MBX MAT with either product
loaded on top as this may result in permanent indentations on the material/surface.
CLEANING
Regularly clean the MBX MAT by gently washing with water and a few drops of mild dish soap using a soft
cloth or sponge.
Hang the MBX MAT to dry. Ensure the MBX MAT is fully dry before rolling or folding to store it. Do not apply
any heat to dry the MBX MAT.
With a new MBX MAT, you may notice a slight odor from the new materials. Simply remove all packaging and
lay flat or hang (on a MBX MAT storage rack or equivalent wall-mounted racking using the eyelets). The odor
will naturally disappear. You can also use water and a few drops of mild dish soap to gently wash the MBX
MAT if you prefer.
DIMENSIONS & WEIGHT
Metric = 180 (L) x 61 (W) x 5 (H) cm, 2.2kg |Imperial 70.87 (L) x 24 (W) x 0.2 (H) inches, 4.85lbs
CONSTRUCTION
High density eco-PVC means pressure applied to the MBX MAT will not leave indents and surface compression
like regular mats (unless objects are stored on the mat). The MBX MAT is tested for durability in a high use
gym environment.
The batch code for the MBX MAT is represented by a series of
embroidered lines located on the stitched Les Mills label.