INSTRUCTIONS FOR USE, STORAGE & CARE
Please see our guidelines for use and care of the
SMARTBANDTM at:
www.lesmills.com/merchandise/equipment/care.
Do not store the SMARTBANDTM or SMARTBANDTM
EXTREME in extreme temperatures (<5 degrees
celsius; >50 degrees celsius). Keep product stored
away from moisture or direct heat.
Regularly clean the SMARTBANDTM equipment
by gently washing with water and mild detergent
(if necessary). Do not use any other solvents,
chemicals,or other solutions to clean your band.
Do not use the SMARTBANDTM equipment outside
or on non-standard gym/studio flooring.
When using or handling your equipment, do not
bring into contact with sharp or abrasive objects/
materials.
Store indoors on a SMARTBANDTM equipment
storage rack.
SMARTBANDTM –
WARRANTY INFORMATION
WARRANTY INFORMATION
At Les Mills Merchandise Limited (Les Mills) we stand
behind our materials and manufacturing and offer
customers who purchase SMARTBANDTM equipment
a warranty on all manufacturing faults caused by
materials or labor that occur during the relevant
warranty period. For all purchases prior to 30 June
2020 the warranty period is two years, and for all
purchases from 1 July 2020 the warranty period is one
year. Les Mills and its local SMARTBANDTM distributor
will, at their discretion, either repair or replace faulty
SMARTBANDTM equipment in accordance with the
conditions set out below.
PERSONAL USE CUSTOMERS ONLY
As a consumer, you are entitled to the applicable
legal rights stated in your national legislation
concerning the commerce of consumer goods.
This warranty does not restrict these rights.
WARRANTY TERMS
This warranty is valid only in countries where Les Mills
has an authorized SMARTBANDTM equipment
distributor. It covers manufacturing faults occurring
during the warranty period in SMARTBANDTM
equipment purchased from Les Mills or a distributor
authorized by Les Mills. The warranty applies
only to the original purchaser and does not cover
secondhand equipment or re-sold equipment.
The equipment must remain in the possession of the
original buyer/owner and bear the original
manufacturer’s batch code.
For all purchases prior to 30 June 2020 the two year
warranty period commences from the date on which
the original buyer purchases the equipment. For all
purchases from 1 July 2020 the one year warranty
period commences from the date on which the
original buyer purchases the equipment. Warranty
repairs will not extend the warranty period.
You can find the batch code details for your
SMARTBANDTM equipment on the handle area.
EXCLUSIONS
This warranty covers only failures due to
manufacturing faults that occur during normal use.
This warranty does not extend to faults resulting from
normal wear, misuse, abuse, corrosion, damage
incurred during loading or transportation, where
the SMARTBANDTM equipment has been used
other than as recommended by Les Mills (see the
instructions below and our guidelines for using the
SMARTBANDTM equipment at www.lesmills.com/
merchandise/equipment/care) or modified without
the consent of Les Mills,or improper storage.
This warranty is invalid where the SMARTBANDTM
equipment does not bear its original batch code.
The warranty is invalid where the SMARTBANDTM
equipment that is the subject of the warranty claim
has been disposed of prior to a warranty claim being
closed by Les Mills.
Neither Les Mills nor its authorized local
SMARTBANDTM distributor will be liable for any
defects due to reasons beyond their control or for
consequential damages or for breach of any implied
warranty on the SMARTBANDTM.
CLAIM PROCESS
For enquiries, or to make a warranty claim,
either contact your local Les Mills authorised
SMARTBANDTM equipment distributor or visit our
website www.lesmills.com/merchandise/equipment/
warranty. Please keep your invoice as proof of
purchase as you will need it to submit a warranty
claim.
You will also need to include the following details
about the faulty SMARTBANDTM equipment: (i) the
serial number, (ii) the date of delivery, (iii) information
about the place and conditions of use of the faulty
SMARTBANDTM equipment and a precise description
of the fault (including photographs). The Les Mills
local SMARTBANDTM equipment distributor will liaise
with Les Mills to assess the issue and determine if the
warranty applies. We will then work with our local
SMARTBANDTM equipment distributor to repair or
replace the SMARTBANDTM equipment. If we ask you
to return the faulty SMARTBANDTM equipment, we
will cover the cost of doing so.
