SMARTBARTM – WARRANTY INFORMATION
WARRANTY INFORMATION
At Les Mills Merchandise Limited (Les Mills) we stand behind our materials and
manufacturing and provide a three year warranty (from date of purchase) for
manufacturing faults caused by materials or labor. Les Mills and its local SMARTBAR
distributor will, at their discretion, either repair or replace faulty SMARTBAR equipment in
accordance with the conditions set out below.
Proper care and maintenance of SMARTBAR equipment is required (like any other product) to
ensure proper functionality and longevity. Les Mills is not responsible for any damage or injury
due to misuse or the failure to properly assemble the SMARTBAR. The following guidelines
should prolong the life and reduce wear on the SMARTBAR.
Personal Use Customers Only
As a consumer, you are entitled to the applicable legal rights stated in your national legislation
concerning the commerce of consumer goods. This warranty does not restrict these rights.
WARRANTY TERMS
This warranty is only valid in countries where Les Mills has an authorized SMARTBAR distributor or
reseller.It covers manufacturing faults occurring during the warranty period for any SMARTBAR
purchased from Les Mills or a distributor/reseller authorized by Les Mills. The warranty applies
only to the original purchaser and does not cover any second-hand or re-sold SMARTBAR. The
SMARTBAR must remain in the possession of the original buyer/owner and bear the original
manufacturer’s serial number (for the SMARTBAR bar) or batch code (for the SMARTBAR weight
plates). The three year warranty period commences from the date on which the original buyer
purchases the SMARTBAR. Warranty repairs will not extend the warranty period.
.
The serial number for the SMARTBAR bar is located inside the gator head. Pull the release
on the gator to reveal the serial number. The batch code dials for the SMARTBAR weight
plates are located on the top of the weight plate near the Les Mills logo.
EXCLUSIONS
This warranty covers only failures due to manufacturing faults that occur during normal use.
This warranty does not extend to faults resulting from normal wear, misuse, abuse, corrosion,
damage incurred during loading or transportation, improper storage, modification without
the consent of Les Mills, or where the SMARTBAR equipment has been used other than as
recommended by Les Mills (see the instructions below and our guidelines for using the
SMARTBAR equipment at www.lesmills.com/merchandise/equipment/care). This warranty is
invalid where the SMARTBAR equipment does not bear its original manufacturer’s serial
number (for the SMARTBAR bar) or batch code (for the SMARTBAR weight plates). This
warranty is invalid where the SMARTBAR equipment that is the subject of a warranty claim
has been disposed of prior to a warranty claim being closed by Les Mills.
Neither Les Mills nor its authorized local SMARTBAR equipment distributor/resellers will be
liable for any defects due to reasons beyond their control or for consequential damages
or for breach of any implied warranty on the range of SMARTBAR equipment.
CLAIM PROCESS
For enquiries, or to make a warranty claim, either contact your local Les Mills authorized
SMARTBAR equipment distributor/reseller or visit
www.lesmills.com/merchandise/equipment/warranty. Please keep your invoice as proof of
purchase as you will need this to submit a warranty claim. Please keep in mind warranties
are voided if any product is purchased from an unauthorized reseller.
You will also need to include the following details about the faulty SMARTBAR equipment:
the serial number or batch code, date of delivery, information about the place and
conditions of use of the faulty SMARTBAR equipment and a precise description of the fault
(including photographs). The Les Mills local SMARTBAR equipment distributor will liaise with
Les Mills to assess the issue and determine if the warranty applies. We will then work with
our local SMARTBAR equipment distributor to repair or replace the SMARTBAR equipment.
If we ask you to return the faulty SMARTBAR equipment, we will cover the cost of doing so.
SMARTBARTM – WEAR & CARE INFORMATION
Guidelines for the use and care of SMARTBAR™:
www.lesmills.com/merchandise/equipment/care.
HANDLING & USE
Do not hold the bar vertically to load or unload weight plates.
To Load: Lay the SMARTBAR on the ground and slide the SMARTBAR weights plates into the
gator head, ensuring that the weight plate locks securely into place. Load weight plates one
by one up to a maximum of three weight plates on each side. Load weights from largest to
smallest so that the heaviest weight sits on the inside of the gator (i.e. closest to where it
attaches to the bar). The maximum weight to load on the SMARTBAR is 45kg/99lbs.
To Unload: To release a weight plate, lay the SMARTBAR bar on the ground, pull the red handle
towards the center of the bar, then slide the weight off the bar. Remove weights one by one.
A video showing this process can be found at
www.lesmills.com/merchandise/equipment/care.
Do not drop, throw, or drag the SMARTBAR or weight plates. Dragging the SMARTBAR across
the floor can result in damage to the rubber ends of the SMARTBAR.
Though the SMARTBAR has been designed and tested to withstand typical use within a gym,
we recommend it is treated with care to avoid damage. Excessive drops and rough handling
can result in cosmetic damage and could lead to internal damage to the weight plate locking
mechanisms.
