
PHONE DIRECTORY
Press the directory button followed by one of the following options:
Enter a minimum of 3 characters using the phone keypad
(A = 2 + 1, B = 2 + 2 etc.)
Use the navigation key to select a number or a name and press OK
Press send
Speed dial (ALL):
Press the speaker button
Dial the desired speed dial number or * to call the last dialled number
FEATURES
HOW TO USE DO-NOT-DISTURB 1Press DND button to activate.
2Press DND button again to deactivate
3Please note that this is not available on the
attendant handset
CONFERENCE CALLS
1To call the first party, follow the external/internal call instructions above.
2Once connected press the CONF soft key once.
3Call the second party (as above).
4Once connected, press the CONF soft key twice to connect the calls.
PROGRAMMING CALL FORWARD
(ROUTES YOUR CALLS TO ANOTHER
EXTENSION/GROUP/SPEED DIAL)
Press speaker button
Press forward soft key
Press 1: Unconditional
Press 2: Busy
Press 3: No-Answer
Press 5: Off-Net Call Forward
Press 0: Remote Forward
Dial the Extension/Group/Speed Dial/Phone Number
Disable a forward by pressing the speaker
button then pressing the forward soft key,
following by pressing the # key.
PARKING A CALL
To park an active external call, press transfer, dial the park code (i.e. #601 for Park 1), and hang up to return to idle. To retrieve a parked call from
any handset, lift the handset and dial the park code. You can also use a flexkey labelled ‘Park’ so you don’t need to dial a code e.g. 601.
WHAT IS CAMP ON?
When dialling an extension that is engaged, the camp on feature allows
the station to be notified that there is a call waiting. Press * to wait
off-hook or message to request a call back.
TRANSFERRING A CALL
During an active call, press either the transfer button or the TRANS soft key. Dial the extension number, external number or press the programmed
flex key. Either speak to the recipient to announce the call, or simply hang up to complete the call transfer.
HOW TO RETURN TO THE CALLER FROM A TRANSFER Press the green flashing flex key to return to the caller.
REDIALLING A NUMBER
1Press the LOG soft key.
2Scroll through the list using the Navigation buttons.
3To redial a number press the SEND soft key.
4To find out information on the call press the DETAIL soft key.
5Press BACK to exit.
VOICEMAIL
I WANT TO ACCESS MY VOICEMAIL
1Press the voicemail softkey (if programmed) or press the message button
2Select option 3 (voicemail)
3Enter station number followed by your password
I WISH TO LISTEN TO MY
VOICEMAIL (OPTIONS)
Once you have accessed your voice mail box
the following options are available;
MAIN MENU
Press 1 New Messages
Press 2 Saved Messages
Press 8 Set Personal Greeting & Password
Press # Disconnect
Press 0 Operator
Press 9 Repeat Options
NEW MESSAGE MENU
(Based on pressing 1 from Main Menu)
Press 1 New Messages
(Press 1 to replay message)
Press 2 Skip To Next Message
Press 3 Delete Current Message
Press 4 Forward Message To Another User
Press 5 Call Back The Person Who Left The Message
Press 6 Skip The Current Message
DEALING WITH CALLS
HOW DO I ANSWER AN
INCOMING CALL?
Lift the handset or press the PICKUP soft key. To answer a call on another extension that is programmed
to one of the phone’s 10 flex keys, press the flashing flex key before lifting the handset.
I WOULD LIKE TO MAKE AN
EXTERNAL CALL?
Lift the handset and press a free flex key allocated to a line, or dial 9 to pick up an outside line.
Once you have an outside line, dial your number.
HOW DO I MAKE AN
INTERNAL CALL? Lift the handset. Dial the extension number or press the flex key assigned to the contact.
I WISH TO REJECT A CALL? Press the DND button when a call comes in.
CAN I PLACE A CALL ON HOLD? Press the hold button. To reconnect the call, press the green flashing flex key.
Nix Communications Group Ltd T/A Mode Communications
T: 0844 318 5000 ModeSolutions.com
The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any
error or damage of any kind resulting from the use of this document. © Ericsson-LG Enterprise Co., Ltd. 2018 Version 1.0
Ericsson-LG Enterprise Co., Ltd. (431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea | www.ericssonlg-enterprise.com | www.iPECS.com