LinkPoint AIO User manual

LinkPoint AIO Retail/Restaurant Specifications
Reference Manual Ver. 4.0 0227
AIO
All-In-One
Restaurant/Retail Specifications
Reference Manual
CARDNET
Version 4.0
February 27, 2003

LinkPoint® AIO Retail Specifications Reference Manual—Retail/Restaurant
Cardnet; Application ID L3CRD31
Manual Number 4.0
Published February 2003
LinkPoint International, Inc.
5310 Derry Avenue Suite W
Agoura Hills, CA 91301
www.linkpoint.com
Printed in the United States of America.
© Copyright 2003 LinkPoint® International, Inc. All rights reserved.
Under the copyright laws, no part of this publication may be copied, distributed, stored in a retrieval system,
translated into any language, transmitted, in any form or by any means, without the prior written agreement of
LinkPoint International, Inc. LinkPoint International reserves the right to make changes to this document and the
products it describes without prior notice. LinkPoint International shall not be liable for inadvertent technical
errors or omissions made herein, nor for incidental or consequential damages resulting from the performance or
use of this product.
LinkPoint 2000/AIO, PrintPoint 1000, PrintPoint AIO, and LoadPoint are service marks (SM) of LinkPoint
International, Inc. Printer 250, Printer 900, PrintPak 350, PINpads 101, 1000, 201, 2000, and Zontalk 2000 are
trademarks of VeriFone, Inc. VeriFone is a registered trademark of VeriFone, Inc. Citizen iDP Printers 562 and
3530 are trademarks of CBM, Inc. Magtek is a registered trademark of Magtek, Inc.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide a reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at their expense.
Caution: Danger of explosion if lithium battery is incorrectly replaced. Replace only with the same of
equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer'sinstructions.

NOTICE
LinkPoint International reserves the right to make changes to specifications at any time and
without notice. The information furnished in this publication is believed to be accurate and
reliable; however, no responsibility is assumed by LinkPoint International for its use.
Page Brief Description Of Change Revision Date
i-vii Updated margins and page listings for Table of Contents 08/09/2002
291 Added two download error messages 08/14/2002
216 Added Step: Press the [CLEAR] button to clear the terminal
and return to the idle prompt.
8/27/2002
116 EBT Food Stamp Force Purchase (Voucher) removed
“swipe card”
10/04/2002
119 EBT Food Stamp Force Return (Voucher) removed “swipe
card”
10/04/2002
23 Batch History Report – Changed reference of eight batches
to nine batches.
12/18/2002
230 Batch History Report – Changed reference of eight batches
to nine batches.
12/18/2002
240 Batch History Report – Changed reference of eight batches
to nine batches.
12/18/2002
59, 72 TeleCheck Id Floor Limit Amount, example: 5000 = $50.00
Changed default from $50.00 to $00.00
12/18/2002
6-286 Changed Sgraphics throughout the manual. 02/27/2003
© Copyright 2003 LinkPoint® International, Inc. All rights reserved.

LinkPoint Restaurant/Retail Application
This information is Proprietary and Confidential to LinkPoint International - Reproduction without the expressed,
written consent of LinkPoint International is prohibited.
02/27/03 i
INTRODUCTION ...................................................................................................................1
Printers ...............................................................................................................................1
PIN pad Devices .................................................................................................................1
Check Readers ...................................................................................................................1
GETTING STARTED .............................................................................................................2
Unpacking...........................................................................................................................2
Installation...........................................................................................................................3
Maintenance .......................................................................................................................4
Returning the Terminal for Service .....................................................................................4
Entering Alphanumeric Data from the Keypad....................................................................5
KEYPAD/TEMPLATE DESIGN.............................................................................................6
KEYPAD/TEMPLATE CHART ..............................................................................................7
KEYPAD/TEMPLATE DEFINITIONS....................................................................................8
LinkPoint AIO Specifications.............................................................................................12
GENERAL FEATURES .......................................................................................................13
Terminal Features.............................................................................................................13
Application Software Features — General .......................................................................13
Retail Features .................................................................................................................16
Restaurant Features.........................................................................................................17
Other Software Features ..................................................................................................18
Gratuity Guidelines on Receipt .........................................................................................18
Gift/Loyalty Card Programming.........................................................................................18
American Express Split Dial Authorization........................................................................18
Check Processing.............................................................................................................18
Address Verification Service (AVS) ..................................................................................18
IMPRINT CARD NOW! Prompt.........................................................................................19
Open/Close Tab Processing.............................................................................................19
Automatic Gratuity ............................................................................................................19
Debit Card Processing......................................................................................................19
Commercial Card Processing ...........................................................................................19
Transaction Sequence Number ........................................................................................20
Electronic Commerce Transaction....................................................................................20
Card Type Confirmation....................................................................................................20
Transaction Space Management ......................................................................................20
Password Protection.........................................................................................................20
Lock Mode ........................................................................................................................21
Demo Mode ......................................................................................................................21
Idle Display .......................................................................................................................21
PIN Pad Processing..........................................................................................................22

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 ii
Printer Processing ............................................................................................................22
Thermal Printers ...............................................................................................................22
Pre-Printing.......................................................................................................................22
Masking on Cardholder Receipts......................................................................................22
Calculator Function...........................................................................................................23
Full Program Downloads ..................................................................................................23
Batch History ....................................................................................................................23
Terminal Initiated Auto Settlement....................................................................................23
Debit/EBT Auto Reversal..................................................................................................23
Synchronous Communications .........................................................................................24
Pre-Dial.............................................................................................................................24
Boot Mode Functions........................................................................................................25
Boot Mode Passwords......................................................................................................25
Cold Boot ..........................................................................................................................26
Date and Time Setup........................................................................................................27
Printer Application Setup ..................................................................................................28
RS232 Port Setup.............................................................................................................31
PIN pad Port Setup...........................................................................................................32
Model Number ..................................................................................................................33
Clear Memory ...................................................................................................................34
TERMINAL DIAGNOSTICS ................................................................................................36
Display Test—Press [1] ....................................................................................................37
Keyboard Test— Press [2]................................................................................................37
Clock Test— Press [3] ......................................................................................................38
Dialer Test— Press [4]......................................................................................................38
Line Voltage Test— Press [5] ...........................................................................................39
Modem Originate Test— Press [6]....................................................................................40
Modem Answer Test— Press [7] ......................................................................................41
Card Reader Test— Press [8]...........................................................................................42
Serial Port Test — Press [9] .............................................................................................43
Memory Analysis — Press [0]...........................................................................................44
DOWNLOAD PROCEDURES .............................................................................................46
Telephone Download (No application loaded) .................................................................46
Telephone Download (Shortcut with Application already loaded).....................................49
Direct PC-to-POS Download.............................................................................................51
Direct PC-to-POS Download (Shortcut)...........................................................................54
POS-to-POS (Master/Slave Download) ............................................................................56
DOWNLOAD PARAMETERS .............................................................................................58
Field Type Codes..............................................................................................................58

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 iii
Memory Locations ............................................................................................................58
Account Range String Description....................................................................................70
Password Protect Settings................................................................................................71
TeleCheck Check Service.................................................................................................72
TeleCheck Check Service Prompt Options.......................................................................73
Gift/Loyalty Card Host Response Messages ....................................................................74
Gift/Loyalty Card Modem Speed Setup ............................................................................75
SprintNet...........................................................................................................................76
DIAL STRING CODES ........................................................................................................77
HOST PARAMETERS AND OPTIONS...............................................................................78
Address Verification (#PAVS)...........................................................................................78
Adjust Key.........................................................................................................................78
AMEX Split Dial (#1AOPT) ...............................................................................................78
AMEX Split Dial Terminal ID (#1ATID) .............................................................................78
Auto Close (#ACTME) ......................................................................................................78
Auto Print Second Receipt (#PRSEC)..............................................................................79
Auto Report at Batch Close (#ARPT) ...............................................................................79
Bypass Card Present Prompt (#CPBYP)..........................................................................79
Card Present Default (#CPYES).......................................................................................79
Confirm Amount (#CNFRM)..............................................................................................80
DBA Name, Address, State and ZIP (#H1-#H6) ...............................................................80
Debit Cash Back (#DEBCB) .............................................................................................80
Debit Cash Back Surcharge Amount (#DCBSC) ..............................................................80
Debit Purchase Surcharge Amount (#DPOSC) ................................................................80
Default Open Tab Amount (#DAUTH) ..............................................................................80
Detail On Settlement Report.............................................................................................81
Employee ID Totals On Settlement Report.......................................................................81
Enable Employee ID Text (#STR01-2) .............................................................................81
Gift/Loyalty Cards .............................................................................................................81
TeleCheck ECA Merchant ID Number (#1CAMI)..............................................................81
Merchant ID Number (#1MMID)........................................................................................81
Open Tab (#BTAB) ...........................................................................................................81
PIN Pad Key Management (#PNKEY)..............................................................................82
PIN Pad Type (#PNTYP) ..................................................................................................82
Printer Type (#PRTYP).....................................................................................................82
Receipt Amount Text ........................................................................................................82
Receipt Cardholder Name ................................................................................................82
Receipt Invoice Number....................................................................................................82
Receipt Promissory Footer (#FLEX1-#FLEX3).................................................................82

LinkPoint Restaurant/Retail Application
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02/27/03 iv
Receipt Trailer Lines (#T1-T2)..........................................................................................83
Restaurant/Tip Processing (#FREST) ..............................................................................83
Sequence Number............................................................................................................83
TRANSACTIONS ................................................................................................................84
Retail Credit Sale (Non-Debit) ..........................................................................................84
Sale Receipt Sample ........................................................................................................90
Restaurant Sale (Dine-In) .................................................................................................92
Sale Receipt Sample ........................................................................................................96
Debit Sale Receipt Sample.............................................................................................102
EBT/Debit Electronic Benefits Transfer ..........................................................................103
EBT Cash Benefit Purchase (Authorization) Code 10, CB Authorization .......................103
EBT Cash Benefit Purchase (Authorization) Receipt Sample ........................................106
EBT Cash Benefit Balance Inquiry: Code 17, CB Balance Inquiry .................................107
EBT Cash Benefit Inquiry Receipt Sample .....................................................................109
EBT Food Stamp Purchase: Code 10.............................................................................110
EBT Food Stamp Purchase Receipt Sample ..................................................................112
EBT Food Stamp Return: Code 15.................................................................................113
EBT Food Stamp Return Receipt Sample ......................................................................115
EBT Food Stamp Force Purchase (Voucher): Code 11..................................................116
EBT Food Stamp Force Purchase Receipt Sample (Voucher) .......................................118
EBT Food Stamp Force Return (Voucher): Code 16......................................................119
EBT Food Stamp Force Return Receipt Sample (Voucher)............................................121
EBT Food Stamp Balance Inquiry: Code 17...................................................................122
EBT Food Stamp Benefit Inquiry Receipt Sample..........................................................124
Gift Card Activate............................................................................................................125
Gift Card Activate Receipt Sample .................................................................................127
Gift Card Redemption .....................................................................................................128
Gift Card Activate Receipt Sample .................................................................................130
Gift Card Reload .............................................................................................................131
Gift Card Reload Receipt Sample ..................................................................................133
Gift Card Return..............................................................................................................134
Gift Card Return Receipt Sample ...................................................................................136
Gift Card Block Activation ...............................................................................................137
Gift Card Return Receipt Sample ...................................................................................139
Gift Card Balance Inquiry................................................................................................140
Gift Card Balance Receipt Sample.................................................................................142
Gift Card Summary Report and Batch Clear...................................................................143
Gift Card Balance Receipt Sample.................................................................................145
Gift Card Reprint.............................................................................................................146

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 v
Gift Card Redeem Duplicate Receipt Sample ................................................................147
Loyalty Card Activate......................................................................................................148
Loyalty Card Activate Receipt Sample ...........................................................................150
Loyalty Card Add Points .................................................................................................151
Loyalty Card Add Receipt Sample..................................................................................153
Loyalty Card Redemption ...............................................................................................154
Loyalty Card Redeem Receipt Sample...........................................................................156
Loyalty Card Balance Inquiry..........................................................................................157
Loyalty Card Balance Receipt Sample ...........................................................................159
Loyalty Card Reprint .......................................................................................................160
Loyalty Card Duplicate Receipt Sample .........................................................................161
Off-line Sale ....................................................................................................................163
Off-line Sale Receipt Sample .........................................................................................167
Return (Credit) ................................................................................................................168
Return Receipt Sample ..................................................................................................171
Authorization Only (Auth Only) .......................................................................................173
Open Bar Tab .................................................................................................................181
Open Tab Receipt Sample .............................................................................................185
Void.................................................................................................................................187
Check..............................................................................................................................190
Check Approval Receipt Sample....................................................................................195
TeleCheck ECA Sale.......................................................................................................196
Telecheck ECA Sale Receipt Sample ............................................................................200
ECA Change ...................................................................................................................201
Telecheck ECA Change Receipt Sample.......................................................................203
ECA Void.........................................................................................................................204
Telecheck ECA Void Receipt Sample ............................................................................205
ECA Review....................................................................................................................206
ECA Report.....................................................................................................................207
Telecheck ECA Report Sample......................................................................................208
ECA Close ......................................................................................................................209
Telecheck ECA Close Receipt Sample ..........................................................................211
ECA Clear Batch.............................................................................................................212
Close Batch ....................................................................................................................214
Operator Initiated Close Batch .......................................................................................214
Close Batch Report ........................................................................................................217
Close Batch Report Sample ...........................................................................................217
Adjustments ....................................................................................................................219
Edit .................................................................................................................................219

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 vi
Close Tab .......................................................................................................................222
Close Tab Receipt ..........................................................................................................225
Add Tip ...........................................................................................................................226
Review ............................................................................................................................228
Batch Totals Review.......................................................................................................228
Batch History Review......................................................................................................230
Card Type Totals Review................................................................................................232
Employee Totals Review ................................................................................................234
Review Transaction ........................................................................................................235
Batch/Employee Detail Review.......................................................................................237
Open Tab Review ...........................................................................................................239
Unadjusted Tip Review ...................................................................................................241
Card Type Detail Review ................................................................................................243
REPORTS..........................................................................................................................245
Line Item Report .............................................................................................................245
Line Item Report .............................................................................................................246
Batch History Totals Report............................................................................................247
Batch Totals History Report............................................................................................248
Batch Summary Report By Card Type............................................................................249
Batch Summary Report By Card Type ...........................................................................250
Employee Totals Report .................................................................................................251
Individual Employee ID Totals Report ............................................................................252
Employee ID Totals Report for All Employees................................................................253
Batch Item Detail Report.................................................................................................254
Batch Item Detail Report ................................................................................................255
Employee Detail Report..................................................................................................256
Employee Detail Report..................................................................................................257
Open Tab Detail Report..................................................................................................258
Open Tab Detail Report..................................................................................................259
Missing Tip Report ..........................................................................................................260
Missing Tip Report ..........................................................................................................260
Missing Tip Report..........................................................................................................261
Card Type Detail Report .................................................................................................262
Card Type Detail Report.................................................................................................263
Reprint ............................................................................................................................264
Reprint Last Transaction ................................................................................................264
Reprint Selected Transaction..........................................................................................265
MANAGEMENT.................................................................................................................267
Batch Clear .....................................................................................................................267

LinkPoint Restaurant/Retail Application
This information is Proprietary and Confidential to LinkPoint International - Reproduction without the expressed,
written consent of LinkPoint International is prohibited.
02/27/03 vii
Demo Mode ....................................................................................................................269
Lock Mode ......................................................................................................................270
SETUP ...............................................................................................................................271
Update Host Options ......................................................................................................271
Setup Passwords............................................................................................................272
Local Dial Options...........................................................................................................273
Dial Type ........................................................................................................................273
Local Printer Options ......................................................................................................274
Disable Printer ................................................................................................................274
Tip Options .....................................................................................................................275
Auto Gratuity % Tip Guideline ........................................................................................275
Idle Time-out/Key Beep ..................................................................................................277
Setup Report...................................................................................................................278
View Setup......................................................................................................................279
Setup Report Sample .....................................................................................................281
LOCAL FUNCTIONS.........................................................................................................283
ENTER 40: View Last Three Responses from Host .......................................................283
ENTER 44: View Last Three Batches.............................................................................284
ENTER 97: View Application Date..................................................................................284
ENTER 98: Program Name and Prompts File Revision Information ..............................286
APPENDIX A — ERROR CONDITIONS...........................................................................287
APPENDIX B—PROMPTS, ERROR MESSAGES AND TROUBLESHOOTING.............290
APPENDIX C—ADDITIONAL TROUBLESHOOTING GUIDELINES...............................294
GLOSSARY.......................................................................................................................295
INDEX ................................................................................................................................299

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 1
INTRODUCTION
Congratulations on your choice of the LinkPoint® AIO All-In-One point-of-sale (POS) terminal.
The LinkPoint AIO is ideal for the retail needs of you and your merchants. Scientifically
engineered to exceed the quality found in current terminal technology, the LinkPoint AIO
combines user-friendly operation with “soft,” programmable functions. The screen-addressable
keys and an innovative backlit display panel make the terminal operation quick and easy. The
terminal also contains additional serial ports for PIN pads, check readers and other
peripherals.
Figure 1
This manual includes step-by-step guides through specific transactions and operations, and
shows how to keep the terminal in peak operating condition. Words that appear in capital
letters and brackets, [LIKE THIS], stand for keys on the terminal keypad. Words that appear in
capital letters without brackets, LIKE THIS, stand for display messages.
Printers
The LinkPoint AIO terminal supports a high speed, integrated thermal printer. The fixed
thermal print head adds to reliability with the print speed at 14 lines per second. Paper loading
uses a patented hassle free drop-in loading system.
PIN pad Devices
The application programmed in the LinkPoint AIO terminal supports LinkPoint BankPoint and
VeriFone 101, 1000, 201, 2000 pin pads for debit transactions. PIN pads attach easily to the
PIN pad connector on the back of the terminal (please refer to the separate PIN pad manual
for installation and operating instructions). DUKPT encryption method is supported.
Check Readers
The LinkPoint AIO supports Ingenico eN2500 and MagTek Micr-Mini check readers for check
guarantee services.

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 2
GETTING STARTED
Unpacking
Carefully inspect the shipping carton and its contents for any damage that may have occurred
during shipping. If the terminal is damaged, file a claim immediately with the shipping
company or carrier and notify LinkPoint International.
Do not try to use a damaged terminal!
To unpack the LinkPoint:
1. With the shipping carton right side up, open the carton’s lid.
2. Lift the terminal, its AC adapter and line cord with modular plugs up and out of the box.
3. Remove the terminal from its protective bubble wrap and place the bubble wrap back in the
shipping carton. Remove the AC adapter from its protective box and return the box to the
shipping carton. Close the shipping carton and save the shipping materials so that the unit
can be repacked for shipping or moving in the future.
4. Place the terminal on a desk or tabletop. When choosing a place for the LinkPoint
terminal, avoid areas with:
♦Direct sunlight or objects that radiate heat
♦Excessive dust
♦Electrical devices that cause excessive voltage variations such as air conditioners,
space heaters, fans, or high-frequency security devices
LinkPoint AIO Shipping Carton Contents
Figure 2

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 3
Installation
Installing the LinkPoint terminal is simple and requires no tools.
To install the LinkPoint AIO :
1. Find the power input on the back of the AIO terminal near the paper tray (see Figure 3).
Figure 3
2. Connect the male AC adapter plug to the power input at the rear of the terminal (see
Figure 4). The black sleeve that surrounds the plug has a round area that is unmarked and
a flat area that is marked with an arrow. In order to connect the power adapter, please
note that the plug must be turned upside down, so that the flat area of the sleeve is
facing down. The arrow must turned down and pointing toward the terminal before
the cord can be inserted properly. The sleeve acts as a lock to secure the plug to the
terminal.
Please note that if the cord must be disconnected from the terminal, the sleeve must be slid
back in order to disconnect the plug.
Figure 4

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 4
3. Plug the adapter into a 120V electrical outlet or into a surge suppressor (see Figure 5).
Figure 5
4. Connect one end of the telephone line cord into one of the modular jacks underneath the
terminal. Thread the phone cord through its designated channel as shown in Figure 6.
Insert the other end of the line cord into a modular telephone wall jack just as you would
to connect a telephone. The modular plug may be inserted directly into the wall jack or
into a four-prong adapter (not included) for use with older four-prong jacks.
Note: You may connect a standard telephone to the other modular jack underneath the
terminal.
Figure 6
4. When the terminal is plugged in, it will display the message APP. NOT AVAILABLE (unless
an application is pre-downloaded).
Maintenance
The LinkPoint AIO system does not need preventive maintenance. However, LinkPoint
International does recommend periodic cleaning of the keypad, using a soft brush to remove
any dust. Because the terminal can be damaged by liquids, do not spray liquid cleaners
directly on the terminal. Always apply the cleaner to the cloth before cleaning the terminal. To
avoid costly downtime, LinkPoint International also recommends protecting the terminal with a
surge protector.
Returning the Terminal for Service
LinkPoint International has both warranty and non-warranty LinkPoint AIO services. Refer to
your sales agreement for specific details on coverage. To repair or replace the LinkPoint AIO
terminal, please contact LinkPoint International or your service provider for more information.

LinkPoint Restaurant/Retail Application
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written consent of LinkPoint International is prohibited.
02/27/03 5
Entering Alphanumeric Data from the Keypad
The LinkPoint AIO keypad has 30 keys that can be used to enter as many as 47 different
alphanumeric characters. To enter numbers and special characters (i.e., +) simply press the
appropriate key. Alpha characters can be entered in one of two modes: single or locked. The
“single” mode is selected by pressing the [ALPHA] key once followed by the corresponding
character key. For example, to enter the letter “A” press [ALPHA] [VOID] and “A” will display.
The “locked” mode is selected by pressing the [ALPHA] key twice followed by the
corresponding character keys. For example, to enter the word “LINKPOINT” press [ALPHA]
[ALPHA] [2] [REVIEW] [÷] [1] [5] [4] [REVIEW] [÷] [8] and “LINKPOINT” will appear. To release
the “locked” upper case mode, press the [ALPHA] key once.
The keypad design, chart and definitions for the LinkPoint AIO begin on the next page.

LinkPoint Restaurant/Retail Application
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02/27/03 6
KEYPAD/TEMPLATE DESIGN
L i n k P o i n t A I O
A.
VOID
B -
S
C sp
S
D +
S
E ,
RETURN
F‘
SALE
G “
ATM/DEBIT
H :
CHECK
I ;
REVIEW
J @
CLOSE
K
1
L
2
M
3
P
R
I
N
T
N (
÷
CLEAR
O
4
P
5
Q
6
A
U
T
H
O
N
L
Y
R )
X
ALPHA
L M
A E
S N
T U
S
7
T
8
U
9
O
F
F
L
I
N
E
V !
—
BACK
SPACE
NO
P
R
E
V
W
✱
Í
X
0
Y
#
Î
A
D
J
U
S
T
Z &
+
=
ENTER
YES
N
E
X
T

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02/27/03 7
KEYPAD/TEMPLATE CHART
LINKPOINT AIO ALPHA/SYMBOL ASSIGNMENTS
Key Assignment ALPHA MODE
[ALPHA] is
depressed once or
twice prior to
pressing the
corresponding key
Symbol displayed when
pressing the
corresponding key directly
(NO ALPHA KEY)
[VOID] A . (period)
Left Green [S] B - (hyphen)
Center Green [S] C Space
Right Green [S] D +
[RETURN] E , (comma)
[SALE] F ‘ (apostrophe)
[ATM/DEBIT] G “ (quote)
[CHECK] H : (colon)
[REVIEW] I ; (semi-colon)
[CLOSE] J @ (“at”)
[1] K 1
[2] L 2
[3] M 3
[÷] N (
[4] O 4
[5] P 5
[6] Q 6
[x] R )
[7] S 7
[8] T 8
[9] U 9
[−] V !
[*] W * (asterisk)
[0] X 0
[#] Y # (pound)
[+] Z & (ampersand)

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02/27/03 8
KEYPAD/TEMPLATE DEFINITIONS
VOID (A .)
This key is used to delete a transaction from the batch off-line. This key is used to enter the ‘.’
(decimal point or period) symbol or along with the [ALPHA] key to enter the letter ‘A’.
S(B -)
This key is used to make a selection from screen menus, is used to enter the ‘-’ (dash) symbol,
or is used along with the [ALPHA] key to enter the letter ‘B’.
S(C sp)
This key is used to make a selection from screen menus, is used to enter a space symbol, or
is used along with the [ALPHA] key to enter the letter ‘C’.
S(D +)
This key is used to make a selection from screen menus, is used to enter a ‘+’ symbol, or is
used along with the [ALPHA] key to enter the letter ‘D’.
Helpful Tip: Green Arrow Keys
[S] [S] [S] These arrows to the left are used throughout this reference
manual represent green colored soft keys with arrows
printed on them. These green arrow keys are located just
under the terminal display.
RETURN (E ,)
RETURN is used to initiate a credit or debit card refund transaction, is used to enter a ‘,’
(comma) symbol, or is used along with the [ALPHA] key to enter the letter ‘E’.
SALE (F ‘)
SALE is used to initiate a sale or open tab transaction (as applicable), is used to enter a ‘’’
(single quote) symbol, or is used along with the [ALPHA] key to enter the letter ‘F’.

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02/27/03 9
ATM/DEBIT (G “)
ATM/DEBIT is used to initiate a debit sale transaction, is used to enter a ‘“’ (double quote)
symbol, or is used along with the [ALPHA] key to enter the letter ‘G’.
CHECK (H :)
CHECK is used to initiate a check approval transaction, is used to enter a ‘:’ (colon) symbol, or
is used along with the [ALPHA] key to enter the letter ‘H’.
REVIEW (I ;)
REVIEW is used to initiate the various batch total and detail review functions, is used to enter
a ‘;’ (semicolon) symbol, or is used along with the [ALPHA] key to enter the letter ‘I’.
CLOSE (J @)
CLOSE is used to initiate a batch close or settlement session), is used to enter a ‘@’ symbol,
or is used along with the [ALPHA] key to enter the letter ‘J’.
0,1,2,3,4,5,6,7,8,9 (X K L M O P Q S T U)
These keys are used to enter the numerals 0-9 respectively or are used along with the
[ALPHA] key to enter the letters X, K, L, M, O, P, Q, S, T, U respectively. Pressing the [0] key
at the idle state invokes the calculator.
∗( W)
This key is used to enter the ‘*’ symbol, is used along with the [ALPHA] key to enter the letter
‘W’ and is used to view additional screens (left scroll) of data (e.g. for viewing transaction
detail where multiple screens of data apply).
#( Y)
This key is used to enter the ‘#’ symbol, is used along with the [ALPHA] key to enter the letter
‘Y’ and is used to view additional screens (right scroll) of data (e.g. for viewing transaction
detail where multiple screens of data apply).
÷[N ‘(‘ PRINT]
This key is used to indicate division when in calculator mode, is used to enter a ‘(’ symbol, is
used along with the [ALPHA] key to enter the letter ‘N’ and is used to initiate the various print
report and reprint functions.

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02/27/03 10
X [R ‘)’ AUTH ONLY]
This key is used to indicate multiplication when in calculator mode, is used to enter a ‘)’
symbol, is used along with the [ALPHA] key to enter the letter R and is used to initiate an auth
only transaction that is authorized but not captured to the current batch.
- (V ! OFFLINE)
This key is used to indicate subtraction when in calculator mode, is used to enter a ! symbol,
is used along with the [ALPHA] key to enter the letter V and is used to initiate an offline sale
transaction.
+ (Z & ADJUST)
This key is used to indicate addition when in calculator mode, is used to enter an ampersand
(&) symbol, is used along with the [ALPHA] key to enter the letter Z and is used to initiate the
various adjust functions (including close tab).
CLEAR
CLEAR is used to abort the transaction or function in progress and return to the idle state of
the terminal.
ALPHA (LAST MENU)
[ALPHA] is used in conjunction with other keys to input alpha characters directly from the
keyboard. Each terminal key has a letter associated with it. Alpha characters are entered by
pressing [ALPHA] and then pressing the appropriate key. Pressing [ALPHA] twice will enable
alpha lock mode; pressing [ALPHA] again will disable alpha lock mode. When alpha input
does not apply, the [ALPHA] key can also be used throughout the application to return to the
last menu or to display menu options at the idle state.
BACK SPACE (NO/PREVIOUS)
[BACK SPACE] is used to delete the last character entered during data entry (returns to input
prompt if all characters are deleted), is used to move to the previous item in the list when
reviewing a list, or is used for NO in answer to yes/no questions.