Lucent Technologies Merlin 1030 Technical manual

Lucent Technologies
Bell Labs Innovations
MERLIN
®
COMMUNICATIONS SYSTEM
PLANNING GUIDE:
MODELS 1030 AND 3070
WITH FEATURE MODULE 4
999-502-140IS
Issue 1

Intellectual property related to this product (including trademarks) and registered to
AT&T Corporation has been transferred to Lucent Technologies Incorporated.
Any references within this text to American Telephone and Telegraph Corporation
or AT&T should be interpreted as references to Lucent Technologies Incorporated.
The exception is cross references to books published prior to December 31, 1996,
which retain their original AT&T titles.
Lucent Technologies – formed as a result of AT&T’s planned restructuring –
designs, builds, and delivers a wide range of public and private networks,
communication systems and software, consumer and business telephone systems,
and microelectronic components. The world-renowned Bell Laboratories is the
research and development arm for the company.

Introduction
The advanced technology of the MERLIN communications system allows you to
customize the system to meet your business needs. As the system administrator, you
are responsible for selecting
MERLIN system options and features that will enhance
your business operations.
This guide will help you decide what features to assign to your MERLIN system,
and to each voice terminal. We would like you to read through this guide and also
the System Configuration Forms before the Technical Customer-Support Specialist
(TC-SS) assigned to your account contacts you. Reading this guide beforehand will
enable you to have an understanding of the questions the TC-SS will ask you, and
also how you want your system to operate. Since the needs of customers vary, we
need you to supply the information contained in the System Configuration Forms to
customize your system.
This planning guide explains everything you need to know to customize your
MERLIN communications system.
Here is what you need to do:
1. Read this planning guide, which is divided into the following sections:
●
●
●
●
Decisions — This section helps you make the following systemwide
choices:
—
How will people access outside lines? Will you have a square or pooled
system?
— If you decide to have a pooled system, how will people access the line
pools? Will they press a button or dial a number to get an outside line?
Getting Started — This section discusses systemwide features that will
be set by you when your system is installed. If necessary, you can change
these features at any time.
Voice Terminal Programmability — This section discusses the features
that are programmed at each voice terminal. Voice terminals can also be
programmed from the administration console. Voice terminals are
MERLIN system telephones.
Initial Feature Assignments — This section shows you the initial features
pre-assigned to voice terminal buttons.
2.
After reading through this guide, remove the forms from the front pocket of
this package. Read through the “Instructions for Completing System and
Voice Terminal Configuration Forms.” If you want to begin filling out the forms,
follow the directions in “Instructions for Completing System and Voice Ter-
minal Configuration Forms” to complete:
●The System Configuration Form.
●One Voice Terminal Configuration Form for each voice terminal in your
system (make enough copies of this form for all the voice terminals in your
system). When filling out this form make certain that you have the correct
form for your system; there are several of these forms.
3. If you have any questions, please call the Technical Customer-Support
Specialist responsible for your account. You will find his or her name on the
letter that accompanies this package.
1

Table of Contents
Page
Decisions
Square vs. Pooled
About Square Systems
Standard Square Configurations
Customized Square Configurations
About Pooled Systems
Button Access vs. Dial Access to Line Pools
Getting Started
Specifying Touch-Tone and Rotary Lines
Call Restrictions
Allowed, Lists
Automatic Route Selection (ARS)
Group Page
Night Service
Station Message Detail Recording (SMDR)
System Speed Dial Codes
Return Interval for Transferred Calls
Voice Terminal Programmability
Auto Intercom
Automatic Line Selection
Call Coverage
Call Pickup
Do Not Disturb
3
3
3
4
4
6
8
9
9
9
10
10
11
11
12
12
12
Last Number Redial
Line Pickup
Outside Auto Dial
Personal Speed Dial
Personalized Ring
Privacy
Saved Number Redial
Simultaneous Voice and Data Calls
Touch-Tone Enable
Voice Announcement Disable
Initial Feature Assignments
Non-Attendant Voice Terminals in Pooled Systems
Non-Attendant Voice Terminals with 1030 or 3070 Configuration in
Standard Square Systems
Non-Attendant Voice Terminals with 1520 Configuration in
13
14
14
15
15
15
16
16
16
16
16
16
16
17
17
17
Standard Square Systems
Small Administrator/Attendant Console
Large Administrator/Attendant Console
Documents
18
19
20
21
22
23
24
2

Decisions
SQUARE VS. POOLED
One of the first decisions you must make about your system is how people will access
outside lines from their voice terminals. The MERLIN communications system gives
you two configuration options for arranging your outside lines: square or pooled. In
a square system, each outside line appears on a separate button at each voice ter-
minal, except for those voice terminals with too few buttons to accommodate all the
lines. In a pooled system, outside lines are grouped together so that one button pro-
vides access to several outside lines. On attendant consoles, however, each outside
line appears on a separate button, whether your system is pooled or square, and you
cannot change this arrangement.
Whether your system should be square or pooled depends on your specific business
needs. If you want to use the Automatic Route Selection (ARS) feature, your lines
must be pooled and your system must be set for Dial Access to Line Pools (Dial
Access is discussed on page 8. The characteristics of both configurations are dis-
cussed in detail in the paragraphs that follow.
ABOUT SQUARE SYSTEMS
A square configuration is one in which outside lines are represented by separate but-
tons on every voice terminal in the system. A square configuration simplifies call
handling because people can join in on calls or pick up calls on hold just by touching
the appropriate line button at almost any voice terminal.
You can choose between two kinds of square configurations: standard or cus-
tomized. In the standard configuration, you give all voice terminals in the system
access to the same lines. In the customized configuration, you assign specific lines
or sets of lines to selected groups of voice terminals. You can also assign personal
lines to individual voice terminals in a customized square configuration.
3

STANDARD SQUARE CONFIGURATIONS
The standard square configuration is ideal for offices in which all employees use the
same lines to make and receive calls. In this arrangement, every line in the system
appears at each voice terminal that has enough buttons to accommodate that number
of lines. Depending upon the size of your system, you can assign up to 30 lines to
as many of your voice terminals as you wish.
You assign each of your lines to the same buttons at each voice terminal. To get the
most from a standard square configuration, all your voice terminals should have
enough buttons to handle all the lines in your system. If you have ordered many
5-button voice terminals, keep in mind that they will be more difficult to use in a square
arrangement. An example of a standard square configuration appears below. All six
lines in the system are available for general use and appear on the same buttons
at each voice terminal, as shown.
BDF
ACE
Lines A, B, C, D, E, F
Lines are assigned to the same buttons at each voice terminal.
EXAMPLE OF STANDARD SQUARE CONFIGURATION
CUSTOMIZED SQUARE CONFIGURATIONS
In a customized square configuration, you assign individual lines or groups of lines
to selected voice terminals with similar requirements for placing and receiving calls.
This arrangement lets you tailor your communications system to meet the needs of
different departments. Calls are easily passed between departments using the Line
Pickup feature. This configuration also simplifies keeping records of calling patterns
within your business.
4

For example, the departments at a car dealership may have different calling needs.
Say Ultimate Motors has eight local lines, three WATS lines, and one Foreign
Exchange (FX) line. The sales and office staff use the out-of-state WATS line frequently
to speak with manufacturers’ representatives, haulers, and other dealerships. This
group uses an in-state WATS lines to contact customers, vendors, and the Division
of Motor Vehicle Registration in the state capital. The third WATS line is an incoming
in-state WATS line used by customers who live outside the immediate area. The ser-
vice staff doesn’t usually have to make long distance calls; however, one major equip-
ment supplier is located 25 miles away, and calls to this supplier would normally be
toll calls. To reduce this expense, Ultimate has a Foreign Exchange line for the sup-
plier’s exchange code, 560. When the staff uses this line, calls to the supplier are
treated as the equivalent of local calls. The manager handles many confidential
negotiations over the telephone and so requires a personal line.
A customized square configuration is the most appropriate system arrangement for
Ultimate Motors’ varied communications requirements. The administrator assigns
the three WATS lines and three of the eight local lines to the sales and office staff.
The service department’s voice terminals get three other local lines and the Foreign
Exchange line. The seventh local line is assigned to the voice terminal at the parts
desk, and the eighth is assigned as a personal line at the manager’s voice terminal.
The figure below illustrates this type of configuration.
Telephone Lines of Automobile Dealership
BDFHJL
ACEGIK
Service
(Lines A, B, C, D) Sales and office
(Lines F, G, H, I, J, K)
Parts
(Line E) Manager
(Line L)
EXAMPLE OF CUSTOMIZED SQUARE CONFIGURATION
5

ABOUT POOLED SYSTEMS
For many businesses large enough to need the MERLIN system, Model 1030 or
Model 3070, pooled operation is more cost-efficient than square because:
●
The lines in the pool are shared by many people, so each line gets more use.
As a result, you may need fewer outside lines.
●Only two buttons on each voice terminal are necessary to represent up to 30
interchangeable lines, so you can use more of the smaller, less expensive voice
terminal models.
●
Voice terminal buttons that would otherwise represent lines are used for system
features — a substantial advantage in systems with a large number of outside
lines or many 5- and 10-button voice terminals.
●
Automatic Route Selection allows you to determine which of your line pools pro-
vide the lowest cost, most efficient dialing methods for particular types of calls.
Line B Line D
Line A Line C Line E
Lines A, B, C, D, E pooled
Lines A, B, C, D, E
pooled
Intercom-Voice
SIMPLE POOLED SYSTEM
The diagram above shows all lines assigned to a pool. You do not need to assign
all your lines to pools; you can assign individual lines that are not included in any
pool to any voice terminal in your system. For example, you can assign individual
6

special-purpose lines such as personal or WATS lines. Assigning a special line to
a button on one voice terminal in no way affects the use of the corresponding button
on other voice terminals. A diagram of a pooled system with eight lines appears below.
Line C Line H
Line B Line G
Line A Line F
Intercom- Line E
Voice
Intercom- Line D
Ring
Main pool Lines A, B, C
Line pool 2 Lines E, F
Line pool
Lines G, H
Line not assigned to pool Line D
Attendant console
=
=
=
=
Line pool 3
Main pool
Line D
Line pool 2
Main pool Main pool
Intercom-
Voice Intercom-
Voice
Intercom-
Voice
Voice terminal 1 Voice terminal 2 Voice terminal 3
POOLED SYSTEM WITH 8 LINES
7

BUTTON ACCESS VS. DIAL ACCESS TO LINE POOLS
NOTE:
If you want to use Automatic Route Selection, you must select Dial Access
to Line Pools.
If you have decided to configure your system as pooled, you must also decide how
voice terminals will access the pools. You can choose one of two options for line
pools: Button Access to Line Pools or Dial Access to Line Pools.
If you have only one or two line pools, Button Access is the best option for your system.
If your system has several line pools, however, Dial Access is preferable because
you can access all pools by using only two buttons on each voice terminal. Dial
Access is also preferable if you want basic telephones to have access to more than
one line pool or if you want 5-button voice terminals to have access to more than one
special pool.
Pools
Intercom-
Voice
Dial code 893 Line pool 5
Dial code 892 Line pool 4
Dial code 891 Line pool 3
Dial code 890 Line pool 2
Dial code 9 Main pool
=
=
=
=
=
DIAL ACCESS TO POOLS
Assume that you have five line pools. With the Dial Access option (see the diagram
above), you arrange the system so that people can access any line pool by lifting
the handset, touching one of the two buttons above
Intercom-Voice, and dialing the
access code assigned to the pool (9 for the main pool or 890 through 899 for the
others). Even if you set your system for Dial Access, you can still assign some pools
to particular buttons, if you like.
With the Button Access option (see the diagram below), people access all line pools
directly through pool buttons on each voice terminal. In such an arrangement, the
first two buttons above
Intercom-Voice provide access to the main pool. You may
assign additional buttons for access to other pools that may include WATS lines, FX
lines, or lines used for special purposes.
Additional
line pool
Main
pool
Intercom-Voice
BUTTON ACCESS TO POOLS
8

Getting Started
Your MERLIN communications system can be tailored to meet your specific com-
munications requirements. To customize your system, you can add a variety of system
features.
The following pages discuss those features and explain the effect they have on your
system. These features are the first ones that should be administered to get your
system up and running. Read through this section and determine which features your
system will use.
SPECIFYING TOUCH-TONE AND ROTARY LINES
Do you have any rotary lines coming into your system?
When first installed, your
MERLIN communications system will be set to generate
Touch-Tone signals. If some of your lines are rotary, your system will have to be reset
to accommodate them. If you are not sure whether or you have any rotary lines, call
your local telephone company. You will also need this information to complete the
System Configuration Forms.
CALL RESTRICTIONS
Do you need to limit some voice terminals to incoming calls only, while leaving others
with no limitations?
You may want to restrict some voice terminals to intercom or local calls if, for exam-
ple, the employees using these voice terminals do not need to make outside or long
distance calls. You may also want to restrict voice terminals located in a public area
such as a lobby. If you want the restricted voice terminals to have limited additional
calling capacity, you can set up allowed lists. You can assign one of the following
basic calling ranges to each of your voice terminals:
●Outward Call Restricted. Permits intercom calls only, with allowed list(s) for
specific local or toll calls if required.
●
Toll Call Restricted. Permits intercom and local calls only, with allowed list(s)
for specific toll calls if required.
●Unrestricted. All calls permitted.
976-3067
Restricted
CALL RESTRICTIONS
9

ALLOWED LISTS
Do some of your employees with call restrictions need to call numbers within a specific
area code or exchange code?
Allowed lists add a group of permitted numbers to the calling range of an outward-
or toll-restricted voice terminal. Permitted numbers consist of an area code and/or
exchange code (the first three digits of a 7-digit telephone number) or an emergen-
cy number such as 911.
For example, a New York City customer service representative with a toll-restricted
voice terminal might need to speak with customers in northern New Jersey (area code
201). This person should have area code 201 in his or her allowed list. A clerk in
Houston with an outward-restricted voice terminal might need to call several local
vendors and the company’s headquarters in Chicago. The clerk’s allowed list would
include the first three digits of the local vendors’ telephone numbers and the area
code and first three digits of the firm’s Chicago telephone number.
AUTOMATIC ROUTE SELECTION (ARS)
Would you like to be sure your employees place long distance calls through the most
cost-efficient route?
Automatic Route Selection (ARS) allows you to specify which of your line pools pro-
vide the lowest cost and which of your dialing methods is most efficient for particular
types of calls. For example, you may have several WATS line pools that provide the
most economical means of making calls to different areas of the country. For cer-
tain types of long distance calls, you may also use an alternate long distance
telephone company, whose lines are accessible through your main pool. When ARS
is activated, the system automatically selects the available line pool that contains
the preferred lines for a call to that area code or exchange. The caller does not have
to dial the number of a pool to make an outside call. He or she just has to:
●
●
●
Touch a Pool Access button.
Lift the handset.
Dial the outside number.
To get the maximum benefit from ARS, it is important to consider the calling patterns
of people in your business and the relative costs of calls placed on different lines
in your system. If people in your business place calls through different types of lines
(e.g., local lines, in-state WATS lines, cross-country WATS lines, or an alternate long
distance telephone company service) to different areas of the country, you can
designate which type of line you want ARS to choose for different area codes and
exchanges. For example, if you want employees to use the Cross-Country Band 5
WATS lines to call San Francisco, then you can program ARS to route all calls to area
code 415 through the Band 5 WATS line pool. If you also want employees to be able
to call San Francisco through an alternate long distance telephone company ser-
vice when all Band 5 WATS lines are busy, then you can program the alternate ser-
vice as your second choice for routing long distance calls to area code 415.
You can design the most efficient call routing system for your business. Once you
program ARS, MERLIN will automatically place each call through the most
economical available line.
10

GROUP PAGE
Would you like to be able to page a group of people at one time without disturbing
everyone on your system and without having to make a phone call to each one in the
group?
Group Page allows you to page a particular group of employees such as department
heads, committee members, or a project team without disturbing the entire staff. The
Group Page feature allows you to page up to ten people through the voice terminal
speakers. No external paging system is needed to use this feature. You can create
up to seven paging groups, and though a voice terminal can be assigned to more
than one paging group, only ten voice terminals can be assigned to one group.
Hello
Hello Hello
GROUP PAGE
NIGHT SERVICE
Should personnel be alerted to incoming calls during non-business hours and when
the attendant is off duty?
Attendants at one of the answering positions activate as many as three extra aler-
ting devices to ring when a call comes in on an outside line or pool of lines. When
this feature is activated, people other than the attendant are alerted to incoming calls.
People at other voice terminals can use Call Pickup to answer calls coming in to the
attendant voice terminal.
You can connect extra-alerting devices such as bells or flashing lights to your system
to provide Night Service for your business when the person who usually answers
calls is not on duty. Three extra-alerting devices can be connected to the optional
Services Module in the control unit to alert people to incoming calls.
NIGHT SERVICE
11

STATION MESSAGE DETAIL RECORDING (SMDR)
Would you like to keep records of your business’ incoming and outgoing calls?
SMDR generates call reports that include such information as the date and time of
each call, its duration, and the line and voice terminal on which the call was made.
The call report can help you develop records of your system and individual telephone
traffic patterns so you can use your system effectively. You can assign account
numbers to clients, and then use the account numbers to identify who to bill for calls.
In order to print out your call reports, you need to have a printer connected to your
SMDR Module in your control unit.
SYSTEM SPEED DIAL CODES
Do many of your employees call the same telephone numbers (for example, customers
or vendors)?
You can assign System Speed Dial codes to selected numbers and store them in
your system so that people can reach the numbers by dialing the abbreviated codes.
The System Speed Dial feature allows all employees to have access to the same
Speed Dial codes without specially programming their own voice terminals. You can
assign up to 40 System Speed Dial Codes for your system. Assigning System Speed
Dial Codes does not affect the ability of individuals to assign their own Personal Speed
Dial numbers (See page 16.)
System Speed Dial codes may be unmarked or marked. Marked codes are very useful
for alternate long distance company numbers, access codes, and other numbers you
may not want everyone in your business to know. When Station Message Detail
Recording (SMDR) is used, an unmarked System Speed Dial code will print out the
telephone number and not the code that was actually dialed. However, a marked
System Speed Dial code will print out the code that was dialed (for example, #63)
and not the telephone number.
#63 #63
SYSTEM SPEED DIAL CODES
RETURN INTERVAL FOR TRANSFERRED CALLS
When transferring calls from one voice terminal to another, how many times would
you like the second voice terminal to ring?
When your system is installed, it is set up so that a call transferred from one voice
terminal to another rings four times at the second voice terminal. If no one answers,
the call continues to ring at this voice terminal and also begins to ring again at the
voice terminal from which it was transferred. If you wish, you can vary the number
of times that transferred calls ring before they are returned to the sender.
For example, if your voice terminals serve large areas or if employees cannot stop
their work immediately to answer calls, you may want transferred calls to ring as many
as nine times before they are returned. On the other hand, if you prefer to minimize
ringing at voice terminals that are unattended or in public places, you can set the
return interval for one or two rings. You can also set your system not to return trans-
ferred calls at all.
12

Voice Terminal Programmability
Several types of voice terminals may be connected to your Model 1030 or 3070. The
different types of voice terminals are distinguished from each other by the number
of silver membrane buttons above and to the right of the dial pad. These buttons give
access to lines and features; most buttons are programmable, so you can customize
each voice terminal by programming different features on these buttons.
Most of the custom features are designed primarily for the convenience of the per-
son using them, but some have a broader application because they affect the call-
ing patterns of your business. These features include Automatic Line Selection, Pro-
grammable Line Ringing, Call Coverage, and Line Pickup. Because these features
have a businesswide influence, you may want to assign them yourself or oversee
their assignment. By using Centralized Voice Terminal Programming, you can assign
features conveniently to all voice terminals from the administrator console.
Available MERLIN communications system voice terminals are illustrated below.
5-Button 10-Button
34-Button 34-Button deluxe
Individuals can program their voice terminals to meet their particular needs. The
features that people can program on the membrane buttons or general options are
discussed on the following pages.
13

AUTO INTERCOM
Would you like to call another intercom number by pressing only one button?
Auto Intercom allows you to program buttons on voice terminals for one-touch dial-
ing of frequently called intercom numbers. Before using your programmed Auto Inter-
com button to call someone, look at the lights next to the button to see if his or her
voice terminal is in use; the green light goes on when the voice terminal is in use
or the Do Not Disturb feature is activated. Auto Intercom also allows you to transfer
a call simply by touching the appropriate Auto Intercom button.
AUTOMATIC LINE SELECTION
Would you like to be connected to a free line just by lifting your handset?
Automatic Line Selection selects a free line when you lift your handset to make a
call so that you do not need to touch a line button to obtain a free line. You can pro-
gram the order in which lines are to be selected by the system. When your first-choice
line is in use, the system will automatically connect you to your second choice.
AUTOMATIC LINE SELECTION
14

CALL COVERAGE
Will it be necessary for some people to cover calls for others with whom they do not
share lines?
A Cover button permits coverage of all lines on a voice terminal regardless of whether
the covering voice terminal shares lines with the covered voice terminal.
You can program a Cover button for primary or secondary coverage. Suppose that
you assign Jim primary coverage for Susan’s voice terminal. Then each time a call
rings at Susan’s voice terminal it also rings at Jim’s voice terminal. To make certain
that Susan’s calls are answered when both Susan and Jim are away from their desks,
you assign secondary coverage with delayed ring for Susan’s voice terminal to Bill.
This means that when a call comes in for Susan, it rings at Susan’s voice terminal
and at Jim’s voice terminal, then starts ringing at Bill’s voice terminal on the fifth ring.
Jim’s calls do not ring at Bill’s voice terminal, however, unless you assign Call
Coverage for Jim’s calls to Bill. With this system, up to six people can have Cover
buttons for a single voice terminal.
Same call rings
at Jim’s voice terminal.
If call isn’t answered at
Susan’s or Jim’s voice
terminal after 4 rings, it
begins to ring at Bill’s
voice terminal as well.
Susan Jim
Bill
Jim provides
Bill provides
primary
secondary
coverage for Susan. coverage for Susan.
PRIMARY AND SECONDARY COVERAGE
CALL PICKUP
Would you like to answer a call that has been put on hold at another voice terminal?
Call Pickup allows you to pick up a call that is ringing, parked, or held at another
MERLIN system voice terminal. To pick up a call touch Intercom-Ring or Intercom-
Voice, dial the Call Pickup code, and then dial the intercom number of the voice ter-
minal to be answered.
DO NOT DISTURB
Would you like to prevent your voice terminal from ringing during a meeting or when
you do not want to be disturbed?
Do Not Disturb allows you to temporarily prevent your voice terminal from ringing.
While Do Not Disturb is activated, callers get a busy signal. This feature works for
an outside call, an intercom call, or a transferred call.
15

LAST NUMBER REDIAL
Do you often dial a number only to get a busy signal, then end up dialing the number
five or six times before finally getting through to your party?
Last Number Redial automatically stores the last number you dial. You can redial
an outside number that is busy or doesn’t answer simply by pressing one button.
Last Number Redial also eliminates the need to remember or look up the telephone
number next time you want to dial it.
LINE PICKUP
Would you like to answer an incoming call that does not ring at your voice terminal?
Line Pickup allows you to pick up a line that is ringing, held, or parked anywhere in
the system.
OUTSIDE AUTO DIAL
Would you like to dial a frequently called outside number by touching one button?
Outside Auto Dial allows you to store each frequently called outside number on a
separate button for one-touch dialing. Outside Auto Dial buttons are a fast, easy, and
accurate method of dialing your most frequently dialed numbers.
PERSONAL SPEED DIAL
Would you like to store frequently called numbers, without taking up buttons on your
voice terminal?
People with 5- and 10-button voice terminals can assign a 3-character Personal Speed
Dial code to each telephone number they frequently dial, then dial the Personal
Speed Dial code whenever they want to call one of those numbers. Each person
assigns Personal Speed Dial codes for use at his or her own voice terminal.
PERSONALIZED RING
Would you like your voice terminal to have a distinctive ring so that you can easily
distinguish calls to your voice terminal from calls to other voice terminals nearby?
Your MERLIN communications system allows you to select one of eight different
ringing signals for each voice terminal.
PRIVACY
Do you share a line with someone else? Would you like to be assured that confiden-
tial calls are made in private?
Privacy prevents others from joining calls on a shared line in a square system. This
feature is automatic on pooled lines and intercom lines.
SAVED NUMBER REDIAL
Do you sometimes get a busy signal, then make several more telephone calls to other
numbers before trying the first again?
Saved Number Redial allows you to store a dialed number for later redialing with the
touch of a button. The stored number remains the same until you replace it with
another. By touching the button, you can redial the saved number after making other
calls. You can program only one Saved Number Redial button onto your voice
terminal.
16

SIMULTANEOUS VOICE AND DATA CALLS
Using your voice terminal, would you like to make an outside call while connected to
a computer?
When a voice terminal in your system is connected to a General Purpose Adapter
and a modem, it can link your computer terminal to a local or remote host computer.
Simultaneous Voice and Data Calls allows you to place or receive calls on your voice
terminal without interrupting the exchange of data between the computer terminal
and the host computer.
TOUCH-TONE ENABLE
Do you have any rotary lines that need to access services (for example, alternate long
distance company banking-by-phone, credit card authorization, or other electronic
services) that require Touch-Tone dialing?
Touch-Tone Enable makes it possible for the system to generate Touch-Tone signals
over rotary lines.
VOICE ANNOUNCEMENT DISABLE
Do you want to make sure that voice announcements are not heard in certain rooms
(for example, lobbies or conference rooms)?
People who do not wish to be disturbed by voice announcements can use Voice
Announcement Disable to receive intercom calls through their handset instead of
through their voice terminal speaker. Voice Announcement Disable automatically
turns voice intercom calls into ringing intercom calls at individual voice terminals.
Hello
VOICE ANNOUNCEMENT DISABLE
17

Initial Feature Assignments
The following diagrams show you the features that are automatically assigned to but-
tons when your system is first installed. You can leave the feature assignments as
they are, or you can change the initial assignments by programming new features
on the buttons.
18