Lucent Technologies MERLIN LEGEND Release 6.1 User manual

555-661-140
Comcode 108198029
Issue 1
August 1998
MERLIN LEGEND®
Communications System
Release 6.1
Installation

Notice
Every effort was made to ensure that the information in this book was
complete and accurate at the time of printing.
However, information is subject to change.
See Appendix A, “Customer Support Information,” for important
information. It follows
Maintenance and
Troubleshooting
in this binder.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system
by an unauthorized party, for example,
persons other than your company’s employees, agents,
subcontractors, or persons working on your company’s behalf. Note
that there may be a risk of toll fraud associated with your
telecommunications system, and if toll fraud occurs, it can result in
substantial additional charges for your telecommunications services.
You and your system manager are responsible for the security of your
system, such as programming and
configuring your equipment to prevent unauthorized use. The system
manager is also responsible for reading all
installation, instruction, and system administration documents provided
with this product in order to fully understand the features that can
introduce risk of toll fraud and the steps that can be taken to reduce
that risk. Lucent
Technologies does not warrant that this product is immune from or will
prevent unauthorized use of common-carrier telecommunication
services or facilities accessed through or connected to it. Lucent
Technologies will not be
responsible for any charges that result from such unauthorized use. For
Copyright ©1998, Lucent Technologies 555-661-140
All Rights Reserved Issue 1
Printed in USA August 1998
Copyright ©1998, Lucent Technologies 555-661-140
All Rights Reserved Issue 1
Printed in USA August 1998

Trademarks
5ESS, ACCUNET, ACCULINK, CONVERSANT, DEFINITY, Magic On
Hold, Megacom, MERLIN, MERLIN II,
MERLIN LEGEND, MERLIN MAIL, MultiQuest, Music on Hold,
PassageWay, MLX-5, MLX-5D, MLX-10, MLX-10D, MLX-10DP, MLX-
16DP, MLX-20L, MLX-28D and Systimax are registered trademarks and
4ESS, Lucent Technologies Attendant, AUDIX Voice Power, FAX
Attendant System, HackerTracker, MERLIN Identifier, ProLogix, are
trademarks of Lucent Technologies in the USand other countries.
Microsoft and Windows are registered trademarks of Microsoft
Corporation.
ProComm and ProComm Plus are registered trademarks of DataStorm
Technologies, Inc.
Supra, StarSet, and Mirage are registered trademarks of Plantronics,
Inc. UNIX is a registered trademark of UNIX System Laboratories, Inc.
PagePac is a registered trademark of DRACON, a division of Harris
Corporation.
Okidata is a registered trademark of Okidata Corporation.
NORTEL is a registered trademark and DMS a trademark of Northern
Telec om.
MCI, Prism, and Vnet are registered trademarks of MCI
Communications Corporation.
Ordering Information
Call: BCS Publications Center
Voice 1 800 457-1235 International Voice 317
322-6791
Fax [phone] International Fax 317
322-6699
Write: BCS Publications Center
2855 North Franklin Road
Indianapolis, IN 46219-
1385

MERLIN LEGEND Communications System Release 6.1
Installation
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Issue 1
August 1998
Contents
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Contents
New Features and Enhancements xxiii
■Release 6.1 Enhancements
(August 1998) xxiii
Prior Releases Features and Enhancements xxix
■Release 6.0 Enhancements (February, 1998) xxix
■Release 5.0 Enhancements (June, 1997) xxxiv
■Release 4.2 Enhancements (June, 1997) xl
■Release 4.1 Enhancements (June, 1997) xliv
■Release 4.0 Enhancements (March, 1996) xlvi
■Release 3.1 Enhancements (March, 1996) l
About This Book liii
■Intended Audience liii
■How to Use This Book liii
■Terms and Conventions Used liv
■Product Safety Advisories lvi
■Security lvii
■Related Documents lviii
■How to Comment on This Document lix

MERLIN LEGEND Communications System Release 6.1
Installation
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August 1998
Contents
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1Introduction 1-1
■Installation Sequence 1-1
■System Forms 1-2
■Programming the System 1-4
■Upgrading the System 1-4
2Installing the Control Unit 2-1
■Overview 2-1
■AC Power and Grounding 2-6
■Unit Loads 2-17
■Installing the Basic Carrier 2-18
■Installing the Power Supply 2-20
■Installing the Auxiliary Power Unit 2-26
■Installing Expansion Carriers 2-28
■Installing the Processor 2-30
■Installing the Modules 2-33
■Replacing a Module 2-41
■Connecting the Control Unit to an AC Outlet 2-44
■Powering Up the System 2-45
■Powering Down the System 2-46

MERLIN LEGEND Communications System Release 6.1
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3Installing Telephones and Adjuncts 3-1
■Installing Multi-Function Modules 3-2
■Installing Adjuncts 3-22
■Installing Direct Station Selectors 3-43
■Assembling MLX Telephones 3-48
■Installing Cordless or Cordless/Wireless Telephones 3-57
■Connecting Telephones
to the Control Unit 3-58
4Connecting the Control Unit to the
Network Interface 4-1
■Wiring 4-2
■Testing Trunks 4-13
■Labeling Trunks 4-15
■Installing the Channel Service Unit 4-16
■Wiring Two Switches Together 4-19
5Installing the PC, CAT, or Printer 5-1
■Connecting a PC to the Control Unit 5-1
■Connecting a CAT
to the Control Unit 5-7
■Connecting a Printer
to the Control Unit 5-7

MERLIN LEGEND Communications System Release 6.1
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6Connecting Data Equipment 6-1
■Data Stations 6-1
■Analog Voice and Modem Data Stations 6-5
■Modem Data-Only Stations 6-8
■MLX Voice and Modem Data Stations 6-10
■MLX Voice and Terminal Adapter Data Stations 6-12
■Terminal Adapter Data-Only Stations 6-14
■Video Conferencing Data Stations 6-17
7Initializing and Testing the System 7-1
■Initializing the System 7-1
■Setting the Time and Date 7-3
■Testing the System 7-3
■Installing the Control Unit’s Housing 7-22
8Installing Applications 8-1
■Voice Messaging Systems and Touch-Tone Receivers 8-3
■Automated Document
Delivery System 8-4
■Call Accounting System 8-5
■Call Accounting Terminal 8-8
■Call Management System 8-10
■CONVERSANT 8-13

MERLIN LEGEND Communications System Release 6.1
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■Integrated Solution III 8-14
■Lucent Technologies Attendant 8-17
■MERLIN MAIL*8-19
■MERLIN PFC†8-22
■PassageWay Direct
Connect Solution 8-24
■System Programming and Maintenance (SPM) 8-26
■Installing a CTI Link 8-28
9Upgrading the System 9-1
■Upgrading to Release 6.1 9-2
■Backing Up System Programming 9-4
■Removing the Control Unit Housing 9-5
■Powering Down the System 9-7
■Upgrading the Control Unit 9-9
■Modifying the Processor
for Key Mode 9-14
■Completing the Upgrade 9-18
■Upgrading from the MERLIN II
Communications System 9-18
■Replacing the Control Unit Housing 9-20

MERLIN LEGEND Communications System Release 6.1
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ASystem Numbering Forms A-1
■Form 2a, System Numbering:
Extension Jacks A-2
■Form 2b, System Numbering:
Digital Adjuncts A-4
■Form 2c, System Numbering: Line/Trunk Jacks A-5
■Form 2d, System Numbering: Special Renumbers A-6
BUnit Load Calculation Worksheet B-1
■Unit Load Worksheet B-2
IN Index IN-1

MERLIN LEGEND Communications System Release 6.1
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Figures
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Figures
2 Installing the Control Unit
2-1 AC Grounding Requirements 2-7
2-2 Measuring the AC Outlet Voltages 2-10
2-3 Central Office and AC Grounds 2-12
2-4 Installing 146A and 147A Protectors 2-16
2-5 Marking the Basic Carrier Screw Holes 2-19
2-6 Installing a Copper Shield in the Power Supply 2-23
2-7 Installing the Ferrite Cores 2-25
2-8 Installing an Auxiliary Power Unit 2-27
2-9 Connecting the Carriers 2-29
2-10 Installing the Processor into the Carrier 2-32
2-11 400EM Module Sample Dip Switch Settings
for Signaling Types 1C and 5 2-38
2-12 Line/Trunk and Telephone Jack Locations on
Each Module 2-40
2-13 Removing Modules from the Carrier 2-43
3 Installing Telephones and Adjuncts
3-1 Multi-Function Module Packing List 3-3
3-2 Removing the User Card Tray and Line Cable 3-4
3-3 Releasing the Deskstand 3-5
3-4 Removing the Deskstand 3-6
3-5 Releasing the Module Cover Screw 3-7
3-6 Releasing the Module Cover 3-8
3-7 Removing the Module Cover 3-9
3-8 Removing an MFM Module 3-10

MERLIN LEGEND Communications System Release 6.1
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3-9 Installing an MFM Module 3-11
3-10 Setting and Adjusting the MFM Jumpers 3-12
3-11 Removing the Jack Guard 3-13
3-12 Placing the Module Cover into the Locating Slot 3-14
3-13 Lowering and Locking the Module Cover 3-15
3-14 Replacing and Tightening the Module Cover Screw 3-16
3-15 Replacing the Deskstand 3-17
3-16 Lowering the Deskstand and Locking into Place 3-18
3-17 Replacing the User Card Tray and Line Cable 3-19
3-18 Adjusting the Deskstand Height 3-20
3-19 Powering Up the Telephone after Installing the MFM 3-21
3-20 Routing the Cord(s) Through the Cord Channel 3-23
3-21 Manual and One-Touch Headset Operation 3-29
3-22 Single-Zone Paging with PagePac Plus 3-31
3-23 Single-Zone Paging with Customer-Supplied Amplifier 3-32
3-24 Single-Zone Paging with UPAM 3-33
3-25 Single-Zone Paging with Background Music and
Magic on Hold 3-36
3-26 Multizone Paging with Background Music, Magic on Hold,
and Bidirectional Paging (Talk-Back) 3-37
3-27 Installing the Supplemental Alert Adapter 3-39
3-28 Connecting One or More DSSs 3-45
3-29 Wiring for Auxiliary Power 3-46
3-30 Adjusting or Removing the Deskstand 3-49
3-31 Connecting the Line Cords 3-50
3-32 Removing the Extension Label 3-51
3-33 Labeling the Extension 3-52
3-34 Removing the Handset Holder 3-53
3-35 Rotating the Handset Holder 3-53
3-36 Replacing the Extension Label 3-54
3-37 Mounting the Backplate 3-55
3-38 Routing the Cord Through the Backplate 3-56

MERLIN LEGEND Communications System Release 6.1
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3-39 Connecting Two Voice Pairs to a Telephone Using
a Bridging Adapter (BR-241-B1) 3-62
3-40 Removing the Connecting Block 3-64
4 Connecting the Control Unit to the Network Interface
4-1 RJ21X Network Interface Connector 4-6
4-2 RJ21X Wiring Field Hardware 4-7
4-3 RJ21X Wiring Field Tools 4-8
4-4 Using the D-Impact Tool to Seat the Conductors 4-9
4-5 RJ11 and RJ14 Interfaces 4-11
4-6 3150 Front Panel 4-18
4-7 3150 Back Panel 4-19
4-8 DEFINITY ECS or DEFINITY ProLogix to
MERLIN LEGEND T1 Tie Direct Connection on
same continuous property 4-20
4-9 MERLIN LEGEND to MERLIN LEGEND T1 Tie Direct
Connection on the same continuous property 4-21
5 Installing the PC, CAT, or Printer
5-1 Connecting a PC Within 50 ft. (15.2 m) 5-3
5-2 Connecting a PC More Than 50 ft. (15.2 m) Away 5-6
5-3 Connecting a CAT and Printer on the Same AC Outlet 5-10
5-4 Connecting a CAT and Printer on Different AC Outlets:
Control Unit Connections 5-13
5-5 Connecting a Printer Within 50 ft. (15.2 m) 5-16
5-6 Connecting a Printer More Than 50 ft. (15.2 m) Away 5-19
5-7 Connecting the 248B Adapter and the 2012D
Transformer 5-20

MERLIN LEGEND Communications System Release 6.1
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6 Connecting Data Equipment
6-1 Analog Voice and Modem Data Equipment Configuration 6-7
6-2 Modem Data-Only Equipment Configuration 6-9
6-3 Modem Data and MLX Voice Equipment Configuration 6-10
6-4 MLX Voice and Terminal Adapter Data Equipment
Configuration 6-13
6-5 Terminal Adapter Data-Only Equipment Configuration 6-16
6-6 Video Conferencing Configuration 6-19
7 Initializing and Testing the System
7-1 Ground-Start Button 7-20
7-2 Installing the Control Unit Top Cover 7-23
7-3 Installing the Control Unit Front Cover 7-24
9 Upgrading the System
9-1 Removing the Control Unit Housing 9-6
9-2 Powering Down the System 9-8
9-3 Removing a Module from the Carrier 9-11
9-4 Replacing a Module in the Carrier 9-13
9-5 Removing the Processor Module Cover 9-15
9-6 Removing the Processor Module Circuit Board 9-16
9-7 Changing the Key Mode Switch Position to Closed 9-17
9-8 Installing the Control Unit Housing 9-21

MERLIN LEGEND Communications System Release 6.1
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Figures
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A System Numbering Forms
A-1 Form 2a, System Numbering: Extension Jacks A-2
A-2 Form 2b, System Numbering: Digital Adjuncts A-4
A-3 Form 2c, System Numbering: Line/Trunk Jacks A-5
A-4 Form 2d, System Numbering: Special Renumbers A-6

MERLIN LEGEND Communications System Release 6.1
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Figures
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MERLIN LEGEND Communications System Release 6.1
Installation
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Tables
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Tabl es
2 Installing the Control Unit
2-1 Environmental Requirements 2-2
2-2 AC Power Requirements 2-8
2-3 Heavy Lightning Protection 2-15
2-4 Setting the 400EM (Tie Trunk) Module DIP Switches 2-36
2-5 Signaling Formats for the 400EM (Tie Trunk) Module 2-37
3 Installing Telephones and Adjuncts
3-1 Unsupported Telephones and Adjuncts 3-40
3-2 Single-Line Telephones 3-41
3-3 Single-Line Telephones Supported by Release 3.0
and Later 3-42
4 Connecting the Control Unit to the Network Interface
4-1 Network Interfaces 4-3
4-2 Central Office Network Interface Codes 4-4
5 Installing the PC, CAT, or Printer
5-1 Lucent Technologies 572 Printer Options 5-22
5-2 Lucent Technologies 475/476 Printer DIP Switch
Settings 5-24
5-3 Lucent Technologies Printer DIP Switch Settings 5-25

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Tables
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6 Connecting Data Equipment
6-1 Data Station Configurations 6-2
6-2 Terminal Adapter Settings 6-21
8 Installing Applications
8-1 TTRs Required by VMS 8-4
8-2 MERLIN MAIL Ports Required 8-20

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The exclamation point in an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the
literature accompanying the product.
IMPORTANT SAFETY INSTRUCTIONS
When installing telephone equipment, always follow basic safety precautions to
reduce the risk of fire, electrical shock, and injury to persons, including:
■Read and understand all instructions.
■Follow all warnings and instructions marked on or packed with the
product.
■Never install telephone wiring during a lightning storm.
■Never install a telephone jack in a wet location unless the jack is
specifically designed for wet locations.
■Never touch uninsulated telephone wires or terminals unless the
telephone wiring has been disconnected at the network interface.
■Use caution when installing or modifying telephone lines.
■Use only Lucent Technologies-manufactured MERLIN LEGEND®
Communications System circuit modules, carrier assemblies, and power
units in the MERLIN LEGEND Communications System control unit.
■Use only Lucent Technologies-recommended/approved MERLIN
LEGEND Communications System accessories.
■If equipment connected to the analog extension modules (008, 408, 408
GS/LS) or to the MLX telephone modules (008 MLX, 408 GS/LS-MLX) is
to be used for in-range out-of-building (IROB) applications, IROB
protectors are required.
■Do not install this product near water, for example, in a wet basement
location.

MERLIN LEGEND Communications System Release 6.1
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■Do not overload wall outlets, as this can result in the risk of fire or
electrical shock.
■The MERLIN LEGEND Communications System is equipped with a
3-wire grounding-type plug with a third (grounding) pin. This plug will fit
only into a grounding-type power outlet. This is a safety feature. If you
are unable to insert the plug into the outlet, contact an electrician to
replace the obsolete outlet. Do not defeat the safety purpose of the
grounding plug.
■The MERLIN LEGEND Communications System requires a
supplementary ground.
■Do not attach the power supply cord to building surfaces. Do not allow
anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it.
■Slots and openings in the module housings are provided for ventilation.
To protect this equipment from overheating, do not block these openings.
■Never push objects of any kind into this product through module
openings or expansion slots, as they may touch dangerous voltage
points or short out parts, which could result in a risk of fire or electrical
shock. Never spill liquid of any kind on this product.
■Unplug the product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use cleaners or aerosol cleaners.
■Auxiliary equipment includes answering machines, alerts, modems, and
fax machines. To connect one of these devices, you must first have a
Multi-Function Module (MFM).
■Do not operate telephones if chemical gas leakage is suspected in the
area. Use telephones located in some other safe area to report the
trouble.

MERLIN LEGEND Communications System Release 6.1
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!
WARNING:
!
■ For your personal safety, DO NOT install an MFM yourself.
■ ONLY an authorized technician or dealer representative shall install, set
options, or repair an MFM.
■ To eliminate the risk of personal injury due to electrical shock, DO NOT
attempt to install or remove an MFM from your MLX telephone. Opening
or removing the module cover of your telephone may expose you to
dangerous voltages.
SAVE THESE INSTRUCTIONS