METCAL WARRANTY
If you need any technical assistance, please call us or access our web page at www.metcal.com
Metcal has information on systems, tips, accessories, technical notes, and more. Contact your
local Metcal representative for pricing and availability.
Metcal, Inc. warrants Power Supplies against any defects in materials or workmanship for four
(4) years from the date of purchase by the original owner. All Handle/Cord Assemblies are
warranted against any defects in materials or workmanship for one (1) year from the date of
purchase by the original owner.
Metcal warrants all other products except consumables against any defects in materials or
workmanship for ninety (90) days from the date of purchase by the original owner. This Warranty
excludes normal maintenance and shall not apply to any opened, misused, abused, altered or
damaged items.
If the product should become defective within the warranty period, Metcal, Inc. will repair or
replace it free of charge at its sole option. The replacement item(s) will be shipped, freight
prepaid, to the original purchaser. The warranty period will start from the date of purchase. If the
date of purchase cannot be substantiated the date of manufacture will be used as the start of the
warranty period.
SERVICE AFTER WARRANTY
Metcal will repair or replace (at Metcal’s sole option) an SP200 Power Supply that fails in normal
use within three (3) years after the expiration of the four-year warranty at the then current repair
or exchange rate. To return a failed Power Supply for repair or replacement, follow the steps
outlined below. This offer does not apply to any previously opened, modified, repaired, altered,
misused or damaged Power Supply.
REPLACEABLE TIP CARTRIDGE WARRANTY
Metcal warrants that the heater in its tip cartridges will operate according to specifications for the
lifetime of the tip plating. Because tip plating is mainly dependent upon the user’s application and
practices, tip cartridges are not warranted for plating wear. Tip cartridges are warranted against
any defects in materials or workmanship. Misused, abused, altered or damaged tip cartridges are
not warranted.
All tip cartridges that fail to heat will be repaired or replaced at Metcal’s option. For returns follow
the steps outlined below. Repairs/replacements will be shipped, freight prepaid, to the original
purchaser.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or country to country.
RETURN PROCEDURE
1.In Europe, call OK International at +44(0) 23 8048 9100. Elsewhere, call your local OK
International representative, or OK International at +1-714-799-9910 for a return.
2.Proof and date of purchase must be on file for the returned product(s)
Copyright © 1998, Metcal Inc. All Rights Reserved. 7022-0251 Rev D 5