Mitel 5560 User manual

M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2007, Mitel Networks Corporation.
All other products and services are the trademarks of their respective holders. All rights reserved.
Quick Reference Guide
5560
Note: For more information about using features, or about programming Personal Keys
on your 5560 IPT, refer to the 5560 IPT User Guide available at www.mitel.com, or
contact your Administrator.
1Left Display
2 Right Display
3Ring/Message Indicator
4 Handsfree Speaker
5 Fixed-Function Keys and Keypad
6Right Page Navigation Keys
7 Left Page Navigation Keys
8Left/Rigfht Control Keys
9 Softkeys
10 Shared Float Keys
11 Programmable Feature Keys
12 Handsets
Fixed Function Keys
MENU
CANCEL
TRANS/CONF
HOLD
RELEASE (LEFT AND RIGHT)
SPEAKER
VOLUME +
VOLUME -
MICROPHONE
Left and Right Handsets
You can operate the 5560 IPT with one
handset or two. When using a single
handset, select your handset by pressing
the control key (LEFT or RIGHT) that
corresponds to the handset port. All calls
will be made/received on the selected side.
Adjust Volume Levels
Adjust handset or speaker volume while
using the handset or speaker.
• Press VOL+ repeatedly to raise the
volume or VOL- repeatedly to lower the
volume.
• Press MICROPHONE to mute/activate
your microphone.
Make a Call
• Dial the number OR
• Press a Private Line or Speed Call key
OR
• Use the People Application
- Press MENU
- Press People
- Select a contact name and press Dial
Answer a Call
• Select the flashing line key or float key
and then do one of the following:
•Answer the call using the handset/headset
OR
• Press SPEAKER and do one of the
following:
- Press and immediately release
MICROPHONE for continuous mic
operation OR
- Press and hold MICROPHONE for
push-to-talk operation.
End a Call
To end a call and free the line:
• Press the RELEASE button on the side
associated with the call
To end a call and maintain the line:
• Press CANCEL
Place a Call on Hold
• Press HOLD with the appropriate side
selected.
Retrieve a Call from Hold
• Press the flashing line or indicator.
Retrieve a Message
• Press the key you have programmed as
Msg Waiting and follow the voice mail
prompts to retrieve your message.
Transfer a Call
• Press TRANS/CONF with the
appropriate side selected.
- Dial the number to transfer to.
- Wait for ringing and then hang up
OR
- Wait for an answer, announce the
transfer, and then hang up.
Conference a Call
• Press TRANS/CONF with the
appropriate side selected.
- Dial the number. Wait for an answer.
- Press TRANS/CONF.
Continued on page 2/

M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2007, Mitel Networks Corporation.
All other products and services are the trademarks of their respective holders. All rights reserved.
Quick Reference Guide
Program a Speed Call
• Press MENU.
•PressSettings.
•PressProgrammable Keys.
• Press the key you want to program (on
either display).
• Use the page navigation keys to find the
Speed call option
•PressSpeed Call.
•PressEdit Number and enter the number
for the Speed Call using the labeled
feature keys or the dial pad for number
input.
• Follow the instructions to theright to edit
the Speed Call label.
•PressSave.
Edit a Key Label
• Press MENU.
•PressSettings.
•PressProgrammable Keys.
• Press the key you want to edit.
•PressEdit Label and enter the label
information for the Speed Call key using
the onscreen keyboard or the dial pad.
•PressSave
•PressClose
Programming Float Keys
The six float keys (see item 10 in Figure 1
on page 1) provide a “mirror” for selected
programmed lines. When an incoming call
is received, the first available float key
presents the call information so you can
retrieve the call when you’re on a different
display page than the ringing line.
To edit float key behavior:
• Press MENU.
• Press Settings.
• Press Programmable Keys.
• Press the line key you want to edit.
• Select a float option from the list.
(Available options are: Do Not Float,
Float Immediately, Float after [5 – 60]
seconds.)
• Press Save.
• Press Close to exit the Settings
application.
Note: Only key system or DTS line keys
can appear as Float Keys.
Hot Desk Login
Hot Desking allows you to log into the
telephone system from any 5560 IPT
designated as a Hot Desk device. The Hot
Desking feature can also be used as a
general login/logout function to allowing
you to effectively “lock” your device.
To log into a Hot Desking 5560 IPT
(the 5560 IPT must be idle):
• Press MENU
• Press Login.
• Press Enter DN.
• Using the dial pad, enter your Hot Desk
User Extension Number and then press
Enter PIN.
• Enter your PIN number and press Login.
The 5560 IPT status line shows the Hot
Desk icon while you are logged in.
To log out of Hot Desking 5560 IPT
(the 5560 IPT must be idle):
• Press MENU.
• Press Logout.
• Upon successful logout, the display
reverts to the Phone application and
shows the original registration DN.
Note: Your profile can only be active on
one 5560 IPT at a time. If you log in from
another 5560 IPT without logging out
from the first one, the system will
automatically deactivate your profile on
the first terminal.
Change User PIN
Use this setting to change the PIN that
you use during Hot Desk login.
To change User PIN:
• Press MENU.
• Press Settings.
• Press Change User PIN.
• At the prompt, use the onscreen
keyboard or the dial pad to enter your
old PIN.
• At the prompts, use the onscreen
keyboard or the dial pad to enter and
confirm your new PIN.
• Press Save.