Mitel 5560 User manual

User Guide – Release 2.0

NOTICE
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Mitel 5560 IPT - User Guide
December 2007
®,™ Trademark of Mitel Networks Corporation
© Copyright 2007, Mitel Networks Corporation
All rights reserved

Mitel 5560 IPT User Guide
Table of Contents
ABOUT YOUR 5560 IPT ......................................................................................1
Elements of Your 5560 IPT............................................................................................1
Ring/Message indicators...........................................................................................................3
TIPS FOR YOUR COMFORT AND SAFETY.......................................................4
Don't cradle the handset! ..........................................................................................................4
Protect your hearing..................................................................................................................4
Adjust the viewing angle............................................................................................................4
5560 IPT AUDIO PATHS......................................................................................5
Tips for Using this Guide ...............................................................................................5
USING YOUR DEFAULT WINDOWS AND KEYS...............................................6
Getting Started with 5560 IPT........................................................................................7
For Users on Resilient 3300 ICP Systems ....................................................................8
USING YOUR 5560 IPT APPLICATIONS............................................................9
Using the Settings Application.......................................................................................9
CUSTOMIZING YOUR 5560 IPT........................................................................11
Specify User Information .............................................................................................11
Using the Onscreen Keyboard.....................................................................................12
Using the Dial pad to Enter Information.......................................................................12
Specify Text Size.........................................................................................................13
Specify Call Notification Behavior................................................................................13
Specify Display Brightness and Contrast.....................................................................13
Change User PIN.........................................................................................................14
Handset Configuration.................................................................................................14
Enable a Screen Saver................................................................................................14
Specify Audio Feedback Options.................................................................................15
PROGRAMING FEATURES ON YOUR KEYS..................................................16
Tips for Programming Features...................................................................................16
Program Feature Keys Using the Settings Application................................................17
To program Speed Call:..........................................................................................................18
Edit Key Labels............................................................................................................18
Edit Float Key Behavior ...............................................................................................18
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Mitel 5560 IPT User Guide
Clear Programming from a Key ...................................................................................19
USING THE PEOPLE APPLICATION................................................................20
Setting Up Your Contact List .......................................................................................20
Editing information in your contact list.........................................................................20
USING THE CALL FORWARDING APPLICATION...........................................21
Program Call Forward Profiles................................................................................................21
Activate Call Forwarding Profile..............................................................................................22
Cancel Call Forwarding Profile................................................................................................22
Editing the Default Profile........................................................................................................22
MAKING AND ANSWERING CALLS ................................................................23
Dial from a Private Line Key ........................................................................................23
Dial from a Speed Call Key..........................................................................................23
Dial from the People Application..................................................................................23
Dial from the Keypad ...................................................................................................23
Phone Book.................................................................................................................24
Answer a call ...............................................................................................................24
To answer using speaker/microphone:...................................................................................24
End a call.....................................................................................................................25
Switch between two active calls ..................................................................................25
Redial...........................................................................................................................25
Redial - Saved Number ...............................................................................................25
Handsfree Operation ...................................................................................................25
Handsfree Operation Examples..............................................................................................26
CALL HANDLING ..............................................................................................28
Hold .............................................................................................................................28
Transfer .......................................................................................................................28
Conference..................................................................................................................29
Conference Split..........................................................................................................29
Add Held......................................................................................................................29
Swap............................................................................................................................29
USING OTHER FEATURES...............................................................................30
Account Codes ............................................................................................................30
Attendant Call Hold - Remote Retrieve........................................................................30
Callback.......................................................................................................................30
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Mitel 5560 IPT User Guide
v
Call Park......................................................................................................................31
Call Pickup...................................................................................................................31
Campon.......................................................................................................................32
Direct Paging...............................................................................................................32
Do Not Disturb.............................................................................................................32
Emergency Calls..........................................................................................................33
Group Paging / Meet Me Answer.................................................................................33
Hot Desking.................................................................................................................34
Hot Desk - PIN Change ...............................................................................................34
Message......................................................................................................................34
Message Waiting Indicator ..........................................................................................35
Override (Intrude) ........................................................................................................35
Paging..........................................................................................................................35
Speak@Ease...............................................................................................................35
Speed Call...................................................................................................................35
Tag Call .......................................................................................................................36
Trunk Flash..................................................................................................................36