Mitel SX-50 User manual

sx-50”
ATTENDANT
CONSOLE
USER GUIDE
ISSUE 1
MAY 1987
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NOTICE
Due to the dynamic nature of the product design, the information contained in this
document is subject to change without notice. Mite1 Corporation, its affiliates and/or
subsidiaries assume no responsibility for errors and/or omissions contained in this
information.
WARNING
THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY
ENERGY AND IF NOT INSTALLED AND USER IN ACCORDANCE WITH THE
INSTRUCTION MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS.
IT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR CLASS A
COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES, WHICH
ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH
INTERFERENCE WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATION OF
THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE INTERFERENCE IN
WHICH CASE THE USER AT HIS OWN EXPENSE WILL BE REQUIRED TO TAKE
WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
PN %104-953-lOl-NA
Issue 1. May 1987 @ COPYRIGHT 1987 MITEL CORPORATION TM,@ Trademark of Mltel Corporation
Printed in Canada

CONTENTS
OVERVIEW Introduction ........................................ l-l
Console Hardware .................................... l-2
Prompts and Softkeys ................................. l-3
Feature Keys ........................................ l-5
Dial Pad/Adjustments ................................. l-9
Correcting Errors/Clearing the Console ................... l-l 1
Some Definitions .................................... l-1 2
BASIC CALL HANDLING
Introduction ........................................ 2-l
Answering Incoming Calls .............................. 2-2
Answer Key ....................................... 2-3
Selective Answer ................................... 2-3
Extending Calls ...................................... 2-4
Call Announce ..................................... 2-5
Swap: Alternating Between Parties ...................... 2-6
Both: Conferencing .................................. 2-7
Recalls ........................................... 2-8
Outside Calls ....................................... 2-9
Time Savers ...................................... 2-11
Extension Assistance ............................... 2-l 2
ADVANCED CALL-HANDLING
Introduction ........................................ 3- 1
Hold and Retrieve .................................... 3-2
Console Hold Pickup ................................. 3-4
Message Waiting ..................................... 3-5
Override ........................................... 3-8
Paging ............................................ 3-9
ATTENDANT FUNCTIONS
Introduction ........................................ 4- 1
Abbreviated Dialing ......................... : ......... 4-3
Alarms ............................................ 4-6
Background Music .................................... 4-9
Bell Off ........................................... 4-10
Call Block ......................................... 4-11
Message Registration ................................ 4-12
Night Service/Unattended Operation ..................... 4-14
4’
Overflow .......................................... 4-16
Printer Control ..................................... 4-17
Message Registration ............................... 4-l 8
Alarm Record ..................................... 4-l 9
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Contens i

CONTENTS
Data Dump ....................................... 4-21
Setting Time and Date ............................... 4-22
System Status and Identification ........................ 4-24
Trunk Status ....................................... 4-26
Trunk Emergency Release ............................. 4-27
Wake-up ......................................... 4-28
REFERENCE Introduction . ........................................ 5-l
Telephone Directory .................................. 5-2
Abbreviated Dialing List ................................ 5-3
Trunk Group Access Codes ............................. 5-4
Hunt and Ring Groups ................................. 5-5
Attendant Function Codes .............................. 5-6
Glossary ........................................... 5-8
Attendant Notes .................................... 5-11
index ............................................ 5-13
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