MobileHelp Fall Button User manual

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Fall Detect System Features
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Fall Detect System Features
Multi-color indicator
Emergency Help
Button
Technical Support
use only
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Welcome
Thank you for choosing The Fall Button™Automatic Fall Detect Pendant will trigger a
signal for help, even if you can't speak.
The Fall Button™Device. It
has all of the features of the standard Help Buttons, allowing you to send an
Emergency Button. It
also provides extra protection by automatically sending an alarm if you fall and are
unable to push your button.
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If you have any questions, please call Technical Support.
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Testing The Fall Detect Button
Please have the complete system near you at the time of testing. Press the Fall Detect
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Testing Fall Detection
Fall detection can be tested by dropping the Fall Button from a height of 3 feet.
The Fall Detect Button can take up to 20 seconds to interpret the movement and determine if an actual fall
Please do not pick up the pendant before the test is completed, as it may interpret this as normal movement
and cancel the test.
of beeps. If this cancel is performed within 20 seconds of the voice guided alarm announcement on the Base
If you do not cancel the alarm in time, the Mobile Device will beep and contact the Emergency Response
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Important Safety Information
The Fall Detect Button does not detect 100% of falls. If you are able, please press the Help Button when
you need assistance.
The Fall Detect Button will work approximately 300 feet from the Mobile Device or 600 feet from the Base
- To prevent the Fall Detect Button from accidentally activating while you sleep, please shorten the
length of your lanyard so that the pendant rests at chest level.
accidentally activates while you are sleeping, an Emergency Operator will communicate with you through
-If the pendant activates frequently when you are sleeping, you may want to wear a regular Neck Pendant
or Wrist Button while in bed. Remember to put the Fall Detect Button back on when you get up from bed.
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If you have any question, please call Technical Support.

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Fall Detect Button Light Indicator
Off Off No alarm detected
Red Flashes once Button has been pressed or a fall is detected
Flashes once Alarm has been cancelled
Amber Pendant is low on battery
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Fall Detect Button Frequently Asked Questions
What happens if I fall?
If you fall, a signal will automatically be sent for help, unless the button detects normal movement.
:
are two different versionsof the Fall Detect Button,which havedivergent behavior during the
periodof screening for additional normal movement to potentially self-cancel the alarm.
If the alarm is not cancelled manually after this time, the alert is sent to the Emergency Response
the buttonif you need help, as the Fall Button does not detect 100% of falls.
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How canI cancel a Fall Detect alarm?
Alarms can be manually cancelled by pressing and holding the pendant’s Emergency Button for
If the alarm is not cancelled, an Emergency Operator will communicate with you through the Base
Will my Fall Detect Button work outside my home?
Yes, the Fall Button Automatic Fall Detect Button works outside of the home, as long as it is within
range of the Mobile Device.
How do I call for help?
are able to speak, please provide your status. If you fall and are not able to push your button, the
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Is the lanyard adjustable?
There are two connectors on the lanyard. One that is cone shaped and one
Do the reverseto tightenthelanyard.
Cana magnetic lanyard cause interference with a pacemaker or
other medical device?
If you have a pacemaker or any medical device, consult your manufacturer for information on any
possible risk of magnetic interference withthedevice.
How long will the batterylast?
The battery can last up to 18 months. The visual indicator will flash amber, briefly, every few
minutes, to indicate a low battery. If this occurs, please contact Technical Support. When a low
batteryalertis received fromthe Fall Button, a replacement will be shipped to you at no
charge.
If I fall and stand up,will the button still callfor help?
If youfall, but then proceed to start moving around again, the button may cancel the alarm.
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Is the lanyard breakaway?
Yes, with a tug the lanyard will break away.
If I accidentally set off the Fall Detect alarm, whatdoIdo?
no further action will be taken.
Can I replace the NeckPendant cord?
chains or necklaces. However, the risk of choking may increase if you do not use the
lanyard provided
Can I speak into my Fall Detect Button?
Is the Fall Detect Button waterproof?
The pendant iswater resistant andcan be worn inthe shower.
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FCC Statement
against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct theinterferenceby one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment
and receiver.
connected.
compliance could void the user’s authority to operate this equipment. This device complies with
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Radio Frequency (RF) All devices frequency transmission = 433MHZ
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Technical Information
1.5 A
Battery Backup 1.5 A
Internal 930 mAh
Internal 1200 mAh
Internal 230 mAh
Internal 230 mAh
Internal 230 mAh
1000 mA
1 A
1 A
3000 mA
Battery Backup 3000 mAh
3000 mA
Battery Backup 3000 mAh
Internal 930 mAh
Internal 1000 mAh
3000 mA
Battery Backup 3000 mAh
Battery Backup 3000 mAh
2000 mA
2000 mA
Battery Backup 3000 mAh
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