Monoprice Voxel 33820 User manual

MP Voxel 3D Printer
P/Ns 33820, 35880, 35881
User's Manual

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CONTENTS
SAFETY WARNINGS AND GUIDELINES...................................................................................................................................4
FEATURES........................................................................................................................................................................................................6
CUSTOMER SERVICE ..............................................................................................................................................................................6
PACKAGE CONTENTS............................................................................................................................................................................ 7
PRODUCT OVERVIEW ...........................................................................................................................................................................8
Internal View..........................................................................................................................................................................................8
Exterior View..........................................................................................................................................................................................9
OSD MENU SYSTEM...............................................................................................................................................................................9
Main Menu...............................................................................................................................................................................................9
Build Menu.............................................................................................................................................................................................10
File Screen..............................................................................................................................................................................................10
Multiple File Selection Screen................................................................................................................................................11
Tools Menu............................................................................................................................................................................................ 12
Network Menu.................................................................................................................................................................................... 12
WiFi Screen............................................................................................................................................................................................ 13
Hotspot Screen ..................................................................................................................................................................................14
Setup Hotspot Screen..................................................................................................................................................................14
Input Keypad Screen.....................................................................................................................................................................15
Cloud Menu...........................................................................................................................................................................................15
Ethernet Screen.................................................................................................................................................................................16
Preheat Menu......................................................................................................................................................................................16
Preheating Screen............................................................................................................................................................................ 17
Setting Menu....................................................................................................................................................................................... 17
Status Screen.......................................................................................................................................................................................19

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Language Menu................................................................................................................................................................................20
Calibration Screen ...........................................................................................................................................................................21
Home Screen.......................................................................................................................................................................................22
Move Screen .......................................................................................................................................................................................22
Camera Screen................................................................................................................................................................................... 23
About Screen......................................................................................................................................................................................24
Filament Menu...................................................................................................................................................................................25
CALIBRATION............................................................................................................................................................................................26
LOADING FILAMENT........................................................................................................................................................................... 27
PRINTING MODELS...............................................................................................................................................................................29
REMOVING THE PRINTED MODEL............................................................................................................................................30
REPLACING FILAMENT....................................................................................................................................................................... 31
USING THE CAMERA ........................................................................................................................................................................... 32
Camera Mode..................................................................................................................................................................................... 32
Using the Camera with PolarCloud ...................................................................................................................................33
Turning the Camera On or Off with PolarCloud..................................................................................................... 36
Error Handling......................................................................................................................................................................................37
CLEARING A CLOGGED NOZZLE...............................................................................................................................................38
REPLACING THE NOZZLE ................................................................................................................................................................38
FAQ ................................................................................................................................................................................................................... 39
TECHNICAL SUPPORT..........................................................................................................................................................................41
SPECIFICATIONS.....................................................................................................................................................................................42
REGULATORY COMPLIANCE ........................................................................................................................................................43
Notice for FCC....................................................................................................................................................................................43
Radio Notice for FCC ....................................................................................................................................................................43

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RF Exposure Statement for FCC..........................................................................................................................................44
Notice for Industry Canada.....................................................................................................................................................44
Radio Notice for Industry Canada .....................................................................................................................................44
RF Exposure Statement for Industry Canada...........................................................................................................45
EU Declaration of Conformity...............................................................................................................................................45
WEEE Information...........................................................................................................................................................................46
UKCA Compliance...........................................................................................................................................................................46
Safety Notice ......................................................................................................................................................................................47
SAFETY WARNINGS AND GUIDELINES
Please read this entire manual before using this device, paying extra attention to these
safety warnings and guidelines. Please keep this manual in a safe place for future reference.
•Do not reach inside the printer during operation.
•Always allow the printer and extruded filament to cool before reaching inside.
•Take care to avoid touching hot parts, including heat blocks, extruder nozzle, and
extruded filament.
•Do not wear gloves when operating or repairing to avoid entanglement.
•Keep the printer and all accessories out of reach of children.
•Do not force or tear anything when unpacking and during setup. This may cause
damage to the printer and/or its accessories.
•Ensure that the printer is turned off and unplugged from its power source before
making repairs or performing service.
•Do not install this device on an unstable surface where it could fall and cause either
personal injury or damage to the device and/or other equipment.

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•Do not subject the product to extreme force, shock, or fluctuations in temperature
or humidity.
•This device is intended for indoor use only.
•Do not expose this device to water or moisture of any kind. Do not place drinks or
other containers with moisture on or near the device. If moisture does get in or on
the device, immediately unplug it from the power outlet and allow it to fully dry
before reapplying power.
•Do not touch the device, the power cord, or any other connected cables with wet
hands.
•Prior to operation, check the unit and power cord for physical damage. Do not use if
physical damage has occurred.
•Before plugging the unit into a power outlet, ensure that the outlet provides the
same type and level of power required by the device.
•Unplug this device from the power source when not in use.
•Take care to prevent damage to the power cord. Do not allow it to become
crimped, pinched, walked on, or become tangled with other cords. Ensure that the
power cord does not present a tripping hazard.
•Never unplug the unit by pulling on the power cord. Always grasp the connector
head or adapter body.
•Use only in a well-ventilated area. Do not use in close, confined spaces.
•Take care when using the scraper to remove a model. Never direct the scraper
towards your fingers or body.
•The printer is designed to operate with an ambient temperature ranging from +59°F
(+15°C) to +86°F (+30°C), with a relative humidity from 20-70%. Printing outside
these limits may result in low quality prints.
•Use eye protection when cleaning or sanding the printed models to avoid getting
small particles in your eyes.

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FEATURES
•Can print any 1.75mm filament
•Graphical user interface displayed on a 2.8" IPS touch screen
•Removable build plate
•Quick disconnect nozzle
•Illuminated interior
•5.9" x 5.9" x 5.9" (150 x 150 x 150 mm) build area
•±0.2mm build accuracy
•0.05-0.4 mm layer resolution
•10 ~ 100 mm/second build speed
•Can print from internal memory, Wi-Fi®, Ethernet, USB flash drive, or cloud
•Compatible with Windows® XP/Vista®/7/8/10, Mac® OS X®, and Linux®
•8GB internal memory
CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-
6pm PT) or via email at [email protected]

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PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
1x 3D Printer
1x Spool Filament
1x AC Power Cord
1x Thank You Card
1x Package Grease
1x Screwdriver
1x Unclogging Tool
1x Allen Wrench
1x User's Manual

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PRODUCT OVERVIEW
Internal View
1. Filament Guide Tube
2. Filament Guide Tube Joint
3. Extruder Base
4. Cooling Fan
5. Removable Nozzle
6. Extruder Cables
7. Clip
8. LED Lamp
9. Fan Duct
10. Front Door
11. Y-Axis Sliding Slot
12. Platform Base
13. Removable Build Plate
14. Touch Screen

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15. USB Port
16. Power Switch
17. Power Input
18. Spool Holder
19. Filament Cover
20. Filament Cover Handle
21. Motor
22. Filament Intake
23. Filament Feeding Wheel
Exterior View
24. Top Cover
25. Air Outlet
26. Ethernet Port
OSD MENU SYSTEM
Main Menu
Touch the Build icon to enter the Build Menu.
Touch Tools icon to enter the Tools Menu.
Touch the Filament icon to enter the Filament Menu.

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Build Menu
Touch the Memory icon to read files from the
printer's internal memory.
Touch the USB Drive icon to read files from a USB
flash drive plugged into the printer's USB port.
Touch the Cloud icon to read files from the cloud.
Touch the Back icon to return to the Main Menu.
File Screen
Regardless of which file source you choose, the files at the selected location are displayed
on the File Screen. The screen displays a small image of the model, the model filename,
print buttons, and navigation controls.
Momentarily touch the model image to display the
File Details Screen. Touch and hold the model image
to display the Multiple File Selection Screen.
Touch the ►icon to print the model.
If the selected storage location contains more files
than can be displayed on the File Screen, this
number will indicate the selected page number on the left and the total number
of pages on the right.

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Touch the ᐸicon to go back to the previous page.
Touch the ᐳicon to advance to the next page.
Touch the ←icon to return to the Network Menu.
Multiple File Selection Screen
Touch the button to the right of a file to select that
file. Touch the button to the left of the Select all
label to select all files on the page.
Touch the Trash icon to delete the selected file(s).
Touch the +icon to copy the selected file(s) to the
printer's internal memory.
If the selected storage location contains more files than can be displayed on the
File Screen, this number will indicate the selected page number on the left and
the total number of pages on the right.
Touch the ᐸicon to go back to the previous page.
Touch the ᐳicon to advance to the next page.
Touch the Xicon to exit the Multiple File Selection Screen.

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Tools Menu
Touch the Network icon to enter the Network
Menu.
Touch the Preheat icon to enter the Preheat Screen.
Touch the Setting icon to enter the Setting Menu.
Touch the About icon to enter the About Screen.
Touch the Back icon to return to the Main Menu.
Network Menu
Touch the WiFi icon to enter the WiFi Screen.
Touch the Hotspot icon to enter the Hotspot Screen.
Touch the Cloud icon to enter the Cloud Menu.
Touch the Ethernet icon to enter the Ethernet
Screen.
Touch the Back icon to return to the Main Menu.

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WiFi Screen
Touch the slider to turn Wi-Fi® on or off. Wi-Fi is on
when the white ball is to the right and off when it is
to the left.
Touch a Wi-Fi icon to select a Wi-Fi network.
If there are more available Wi-Fi networks than can
fit on the Wi-Fi Screen, this number will indicate the
selected page number on the left and the total
number of pages on the right.
Touch the ᐸicon to go back to the previous page.
Touch the ᐳicon to advance to the next page.
Touch the Back icon to return to the Main Menu.

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Hotspot Screen
The hotspot feature sets up your printer as a wireless access point (AP). You can then
connect your mobile device to use it as the wireless network, allowing it to communicate
directly with the printer. If you have already used the hotspot feature, this screen will
display the hotspot information you used the last time, otherwise you will need to setup
the hotspot.
Touch the slider to turn the hotspot feature on or
off. Hotspot is on when the white ball is to the right
and off when it is to the left.
Touch the Setup hotspot button to enter the
Setup Hotspot Screen.
Touch the Back icon to return to the Main Menu.
Setup Hotspot Screen
Touch the SSID and Password fields to display the Input
Keypad Screen.
Touch the Save button to save the SSID and
Password.
Touch the Back icon to return to the Hotspot
Screen.

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Input Keypad Screen
Touch the Check Mark icon to save the input value.
Touch the Numbers icon to change the keypad to
show numbers.
Touch the Letters icon to change the keypad to
show letters.
Touch the Symbols icon to change the keypad to
show special symbols.
Touch the Back icon to return to the Setup Hotspot Screen.
Cloud Menu
The Cloud Menu allows you to select which cloud you will connect to. The FlashCloud
option is only for use in China, while US, EU, and UK users will use PolarCloud. To create a
PolarCloud account, go to https://www.polar3d.com

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Ethernet Screen
When the Ethernet Screen opens, the printer will attempt to establish a connection with
the network. If it fails to find a network, it will prompt you to connect the printer to the
network using an Ethernet cable. Once a connection is established, the screen will indicate
that the connection was successful.
Touch the Back icon to return to the Main Menu.
Preheat Menu
Touch the sliders next to the Extruder and Platform
entries to turn Preheating on or off. Preheating is on
when the white ball is to the right and off when it is
to the left.
Touch the －icon to decrease the displayed value.
Touch the +icon to increase the displayed value.
The maximum temperature for the Extruder is 250°C and the maximum
temperature for the Platform is 100°C.

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Touch the Start button to start preheating and display the Preheating
Screen.
Touch the Back icon to return to the Main Menu.
Preheating Screen
The Preheating Screen is displayed while preheating is in
progress. The screen shows the actual and target
temperature(s), while showing progress bars.
Touch the Abort button to cancel preheating.
Touch the Back icon to return to the Preheat Menu.
Setting Menu
The Setting Menu consists of the three pages of options shown below.

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Touch the Status icon to enter the Status Screen.
Touch the Language icon to enter the Language Menu.
Touch the Calibration icon to enter the Calibration Screen.
Touch the Home icon to move extruder and build platform back to the mechanical
zero point.
Touch the Move icon to enter the Move Screen.
Touch the Camera icon to enter the Camera Screen.
Touch the FilamentCheck icon to turn filament checking on or off.
Touch the Led icon to turn the internal illumination on or off.
Touch the Buzzer icon to turn the Warning Chimes on or off. The Warning Chimes
will sound whenever the printer has completed its given task and is ready for
input from you.
Touch the FactoryReset icon to enter the Factory Setting Screen.
Touch the Update icon to update the firmware. Follow the on screen instructions.

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There are three pages in the Setting Menu. This number indicates which of the
three pages is being displayed.
Touch the ᐸicon to go back to the previous page.
Touch the ᐳicon to advance to the next page.
Touch the Back icon to return to the Setting Menu.
Status Screen
The Setting Screen shows the real-time extruder and
platform temperatures, whether filament is loaded or not,
and the real-time X, Y, and Z axis coordinates.
Touch the Back icon to return to the Setting Menu.

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Language Menu
Touch the icon to select Chinese for the OSD
menu system.
Touch the En icon to select English for the OSD
menu system.
Touch the icon to select Japanese for the OSD
menu system.
Touch the De icon to select German for the OSD
menu system.
Touch the Fr icon to select French for the OSD menu
system.
Touch the Es icon to select Spanish for the OSD
menu system.
Touch the Ar icon to select Arabic for the OSD menu system.
The Language Menu has two pages. This number indicates which of the two pages
is being displayed.
Touch the ᐸicon to go back to the previous page.
Touch the ᐳicon to advance to the next page.