Motorola MA1 Instruction Manual

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Frequently Asked Questions for Motorola MA1
Section 1) Enable Wireless Android Auto on your mobile device.
Before setting up Wireless Android Auto, we recommend you do the
following first:
1. Check for any updates available to Android Auto for your mobile
device via the Google Play app store
2. Check that Wireless Android Auto is enabled in the Android Auto
settings on your mobile device.
We're receiving a number of calls and enquiries saying that Wireless
Android Auto is not working during setup and have found that the
above checks resolve the vast majority of issues.
Section 2) Wireless Android Auto was working before, but now
it's not. What do I do?
First, confirm that the Android Auto app on your phone is updated to
the very latest version available in the Google Play Store.
Next, confirm that your phone is connected to the car for hands-free
calling (Bluetooth HFP), simply by placing or receiving a phone call. A
properly handled Bluetooth HFP phone call will use the car's own

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speakers and microphone.
Finally, confirm that the LED light on MA1 is pulsing green. If wireless
Android Auto has not started after several minutes, reboot the
phone, unplug/re-plug the dongle, and power cycle the car's
infotainment system, preferably all at once.
If the above steps do not resolve your issue, then take the following
steps to completely reset your connection. Be sure to follow every
step, in sequence:
1. Unplug the MA1 from your car's USB port.
2. On your car screen, navigate to the Bluetooth phone list, and
'forget' or 'delete' all paired phones.
3. On your phone, navigate to the system settings for Bluetooth, and
'forget' or 'delete' BOTH the paired car AND the paired MA1 (which
will appear in the list as AndroidAuto-XXXX).
4. On your phone, navigate to the system settings for Apps; select
Android Auto; and under 'Storage', tap 'Clear data' (different phone
brands may present this slightly differently).
5. Start your car, and plug in your phone with a USB cable. Navigate
through the 'Welcome to Android Auto' screens on your car display,
as if you were connecting for the very first time.
6. Once Google Maps appears on your car display, place a phone call
to verify that Android Auto has automatically re-connected your
phone for hands-free calling over the car speakers.
7. Unplug your phone from the car and re-plug the MA1 into that

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same USB port. Observe the LED light, which should initially shine
solid white. (Your phone will remain connected to the car over
Bluetooth for hands-free calling; this is expected. Do not reboot your
phone.)
8. Once the LED light begins pulsing green, immediately press and
hold the button on the side of the MA1. Keep it depressed for
approximately 45 seconds, during which the LED light will run
through a series of color changes, first flashing blue, then flashing
red, then alternating colors, then off briefly, then solid red.
9. Only after the LED light turns solid red, release the button on the
side of the MA1, unplug the MA1, and then re-plug it into the same
USB port. Observe the LED light, which should initially shine solid
white.
10. Once the LED light begins flashing blue, then, on your phone,
navigate again to the system settings for Bluetooth, and scan for
new Bluetooth devices; MA1 will appear in the list as AndroidAuto-
XXXX. Pair your phone with the MA1. The LED light should begin
pulsing green, and wireless Android should appear on your car
display within 90 seconds.
Section 3) How do I get wireless Android Auto to start?
Refer to the User Guide for recommended setup steps. To connect
wirelessly, your phone must first re-establish its Bluetooth
connection to the vehicle's infotainment system for hands-free
calling; this process is typically automatic. Try also toggling the 'Start
wireless early' setting on your phone, under Settings > Connections >
Android Auto.