NAMCO PAC-MAN SWIRL User manual

PAC-MAN SWIRL
Operation Manual
 To ensure safe operation of the machine, be sure to read this Operation Manual before use.
 Keep this Operation Manual in a safe place for quick access whenever needed.
The actual product may differ slightly from the illustrations in this Operation Manual.
PAC-MAN SWIRL NAMCO BANDAI Games Inc.
The machine specications or the information in this Operation Manual may be changed without prior notice.
This machine uses some recycled materials.
1103001100
Operation Manual (1st Edition)
Part No.: 703-500
First edition issued
January 2014
NAMCO BANDAI Games Inc.

2
1. Safety
1-1 Precaution
Instructions to the Owner
If you delegate the work for installing, moving, transporting, operating, servicing or disposing the machine to other
people, ensure that these people read the relevant sections of this Operation Manual carefully before starting work
and observe the corresponding precautions.
Levels of Risk
The safety and property damage precautions on the machine warning labels and in this Operation Manual are
classied according to their risk level, as follows.
: Failure to avoid these risks may result in serious injury or death.
: Failure to avoid these risks may result in light injury or damage to other property.
Notes about functionality that are not linked to safety are indicated by the following symbol.
: Information about product functions or protection
Denition of “Technician”
This Operation Manual is designed for arcade personnel. However, the sections marked “Must be performed by a
technician” in the Table of Contents are written for technicians. These tasks must be performed by technicians only.
Technician: A person involved in the design, manufacture, inspection, maintenance or service at an amusement
device manufacturer, or a person involved routinely in the maintenance or management (such as
repair) of amusement devices and has specialist knowledge of electricity, electronics or mechanical
engineering equivalent to or higher than a technical high school graduate.

1. Safety
Test Mode Troubleshooting
3
Precaution
Critical Safety Precautions
 Should an abnormality occur, turn off the power switch immediately to stop operations. Then, be
sure to disconnect the power cord plug from the outlet. Operating the machine while the abnormality
persists may result in re or accident.
 Dust accumulating on the power cord plug may cause re. Inspect the plug regularly and remove
any dust.
 Fully insert the power cord plug into the outlet. Poor contact may generate heat and cause re or burns.
 Damage to the power cord may result in re, electric shock or electrical leakage. Be sure to observe
the following.
•Keep the power cord away from heaters.
•Do not twist the power cord.
•Do not forcibly bend the power cord.
•Do not alter the power cord.
•Do not bundle the power cord.
•Do not pull the power cord. (Always unplug by holding the plug and not the power cord.)
•Do not place objects on the power cord.
•Do not allow the power cord to be caught between the machine and other devices or the wall.
•Do not do anything else that might damage the power cord.
 Do not expose the power cord and power cord plug to water. It may result in electric shock or
electrical leakage.
 Do not touch the power cord plug with wet hands. It may result in electric shock.
 The power capacity of the machine is maximum current consumption 1.3 A in case of 230 V AC
specications, or maximum current consumption 3 A in case of 100 V AC specications. To prevent
re and electric shock, use indoor wiring that conforms to these power supply specications.
 Use a power supply voltage range of 100 to 240 V AC. Using a voltage outside this range may result
in re or electric shock. However, to ensure that the machine operates in the optimum condition,
keep the voltage at 100 to 240 V AC as much as possible.
 Be sure to use the power cord that matches the AC voltage for the machine. Use of an inappropriate
power cord may result in electric shock or re.
 Use the consumables and service parts (including screws) that are specied by our company. Use
of non-specied consumables and parts may result in unforeseen hazards. To order parts, contact
your distributor.
 Do not modify the machine without permission. Do not perform any operations that are not described
in this Operation Manual. Modifying the machine may create unforeseen hazards.
 If you decide to transfer the ownership of this machine, be sure to provide this Operation Manual
with the machine.

1. Safety
4
Machine Warning Labels
 The warning labels contain important information for ensuring safety. Be sure to observe the following.
•In order to ensure that the warning labels attached to the machine are always clearly visible, install
the machine in an appropriate location with ample illumination and keep the labels clean at all
times. Make sure that the labels are not hidden by other game machines or objects.
•Do not remove or alter the warning labels.
•If a warning label becomes excessively dirty or damaged, replace it with a new one. To order
warning labels, contact your distributor.
WARNING LABEL
High temperature (A) (NEL)
Part No.: 461-791
WARNING LABEL Service B (EXP)
Part No.: 461-539

1. Safety
Test Mode Troubleshooting
5
Precaution / Warning
1-2 Warning
OPERATION
Before operating the machine, read this Operation Manual. Failure to properly install and operate this
machine could result in malfunction or accident. Operate the machine in accordance with the Operation
Manual.
TRANSPORTATION
The cabinet is very heavy and contains fragile components. Use appropriate care when moving or
transporting the cabinet. Avoid rough handling.
HANDLING COMPONENTS
Many components are extremely sensitive to handling, environmental and Electrostatic Discharge (ESD)
events. Do not handle it roughly. Use proper ESD procedures when servicing. Protect components
from harmful environmental conditions, such as extreme temperatures, excessive moisture or other
damaging effects.
DISCONNECT POWER
Always turn off power and unplug the machine before servicing or making adjustments, unless otherwise
instructed. Installing or repairing components while power is on can damage the components and void
the warranty.
GROUNDING
Avoid electrical shock. Do not plug in AC power until you have inspected and properly grounded the
machine. Only plug into a grounded, three-wire outlet. Do not use a “cheater” plug or cut off the ground
pin on the line cord.
ELECTRICAL SHOCKS
Disconnect AC power before servicing. Verify that there is a working ground connection. If the machine
sustains water damage, stop using it immediately and unplug AC power.
CONNECTORS
Ensure all connectors mate properly. If connectors do not slip in easily, do not force them. Connectors
are often keyed and only connect one way. Check for correct orientation.
POWER CORD
If the power cord is damaged or lost, replace it with an identical cord as supplied by the manufacturer
or an authorized service agent. To avoid re or electric shock, be sure to use a power cord suitable for
your local power specications.
OPERATION MANUAL
Keep this Operation Manual available and ready for use. If the machine fails to function properly, turn off
the machine and unplug the power cord. Contact your local distributor. Your warrantee, when applicable,
lasts 60 days from your purchase date. You may not reproduce this document or any of its contents
without written authorization from NAMCO BANDAI Games Inc.
SPECIFICATIONS
For reasons such as performance, this machine’s specications may change without notice. Federal
patent, copyright and other intellectual property laws protect the content, devices and design of the
machine and its equipment.

6
Table of Contents
1. Safety ........................................................................................................................................................................................2
1-1 Precaution.......................................................................................................................................................................2
1-2 Warning...........................................................................................................................................................................5
2. Product Specications ............................................................................................................................................................8
3. Setup - Must be performed by a technician - ........................................................................................................................9
3-1 Verify Contents................................................................................................................................................................9
3-2 Installation Warnings.....................................................................................................................................................12
3-2-1 Unsuitable Installation Locations ...................................................................................................................12
3-3 Play Zone for Installation ..............................................................................................................................................13
3-4 Structure (Part Names).................................................................................................................................................14
3-5 Setup and Assembly .....................................................................................................................................................18
4. Operation ................................................................................................................................................................................21
4-1 Warnings.......................................................................................................................................................................21
4-2 Daily inspection.............................................................................................................................................................22
4-2-1 Pre-operation Inspection................................................................................................................................22
4-2-2 Points for Safety Inspection (Before Power On) ............................................................................................22
4-2-3 Points for Function Inspection (After Power On)............................................................................................23
5. Test Mode................................................................................................................................................................................24
5-1 Service Panels..............................................................................................................................................................24
5-2 Basic Operation (MAIN MENU) ....................................................................................................................................26
5-3 Checking Logs (DATA MENU) ......................................................................................................................................27
5-3-1 INCOME DATA...............................................................................................................................................28
5-3-2 WIN COUNT ..................................................................................................................................................29
5-3-3 MACHINE DATA.............................................................................................................................................30
5-3-4 PLAY HISTORY .............................................................................................................................................31
5-3-5 ERROR HISTORY .........................................................................................................................................32
5-3-6 DATA CLEAR .................................................................................................................................................33
5-4 Setting the Machine (OPTION).....................................................................................................................................34
5-5 Checking Machine Operation (I/O TEST) .....................................................................................................................37
5-6 Replenishing Balls (MAINTENANCE MENU) ...............................................................................................................42
5-6-1 SHOT TEST...................................................................................................................................................42
5-6-2 BALL SUPPLY ...............................................................................................................................................43
5-7 Checking Machine Operation (SOUND TEST).............................................................................................................44
5-8 Initializing the Machine (OTHERS) ...............................................................................................................................45
6. Maintenance - Must be performed by a technician -...........................................................................................................46
6-1 Periodic Inspection........................................................................................................................................................46
6-2 Service..........................................................................................................................................................................47
6-2-1 BALL DETECTING SENSOR Cleaning .........................................................................................................47

Table of Contents
7
Test Mode Troubleshooting
7. Troubleshooting - Must be performed by a technician - ....................................................................................................48
7-1 Error Display .................................................................................................................................................................48
7-1-1 Error Displays on the VFD Panel...................................................................................................................48
7-1-2 Error Display List............................................................................................................................................50
7-2 Troubleshooting ............................................................................................................................................................56
7-2-1 General ..........................................................................................................................................................56
7-2-2 Cabinet Assembly ..........................................................................................................................................57
7-2-3 Pillar Assembly...............................................................................................................................................57
7-2-4 Control Panel Assembly.................................................................................................................................57
7-3 Disassembling/Replacement Procedure.......................................................................................................................58
7-3-1 DOOR SENSOR............................................................................................................................................58
7-3-2 MAIN PC BOARD ..........................................................................................................................................59
7-3-3 SWITCHING REGULATOR ...........................................................................................................................60
7-3-4 BALL DETECTING SENSOR ........................................................................................................................61
7-3-5 LIFTING MOTOR/ LIFTING MOTOR DRIVE PC BOARD.............................................................................62
7-3-6 UPPER/LOWER LIFT SENSOR....................................................................................................................64
7-3-7 SHUTTER MOTOR/ SHUTTER MOTOR DRIVE PC BOARD.......................................................................65
7-3-8 SHUTTER POSITION/SHUTTER ORIGIN SENSOR....................................................................................66
7-3-9 TABLE DRIVE MOTOR..................................................................................................................................67
7-3-10 TABLE POSITION SENSOR/TABLE ORIGIN SENSOR ...............................................................................68
7-3-11 JACKPOT SLOPE/SLOPE SENSOR (Receiver/Transmitter)........................................................................69
7-3-12 7-SEG LED PC BOARD (SMALL) .................................................................................................................70
7-3-13 7-SEG LED PC BOARD (LARGE).................................................................................................................71
7-3-14 ALLOCATOR MOTOR/MOTOR DRIVE PC BOARD/ORIGIN SENSOR/POSITION SENSOR.....................72
7-3-15 SOLENOID ....................................................................................................................................................74
7-3-16 BALL RELEASE SENSOR.............................................................................................................................76
7-3-17 BALL FULL LOAD SENSOR..........................................................................................................................77
7-3-18 ILLUMINATED SWITCH/(LED) LAMP ...........................................................................................................78
8. Disposal ..................................................................................................................................................................................80
9. Parts List.................................................................................................................................................................................81
9-1 Overall Structure...........................................................................................................................................................81
9-2 Jackpot Display (JPD) Assembly ..................................................................................................................................82
9-3 Spiral Assembly ............................................................................................................................................................86
9-4 Field Assembly..............................................................................................................................................................92
9-5 Core Assembly..............................................................................................................................................................96
9-6 Cabinet Base Assembly..............................................................................................................................................104
9-7 Acrylic Door Assembly ................................................................................................................................................108
9-8 Pillar Assembly............................................................................................................................................................110
9-9 Control Panel Assembly.............................................................................................................................................. 111
10. Wiring Diagrams...................................................................................................................................................................113

8
2. Product Specications
(1) Rated power supply: 100 to 240 V AC (50/60 Hz)
(2) Rated power consumption: 280 W
(3) Dimensions: Width (W) 1,490 x Depth (D) 1,490 x Height (H) 2,240 mm
1,490 mm1,490 mm
2,240 mm
2,050 mm
1,140 mm

Test Mode Troubleshooting
9
Product Specications / Verify Contents
3. Setup - Must be performed by a technician -
3-1 Verify Contents
The following items are included when this machine is shipped.
Check all items packed with the product before use.
(1) Cabinet assembly: Width (W) 1,200 x Depth (D) 1,200 x Height (H) 2,050 mm
Weight 300 kg
(2), (3) Pillar assembly: Width (W) 410 x Depth (D) 1,630 x Height (H) 90 mm
Weight 16 kg
(4) Control panel assembly: Width (W) 390 x Depth (D) 730 x Height (H) 300 mm
Weight 16 kg
(5) Other items: Width (W) 480 x Depth (D) 500 x Height (H) 200 mm
Weight 12 kg
Make sure that all the items below are contained in the product package.
If any items are missing, contact your distributor.

3. Setup
10
- Must be performed by a technician -
(1) Cabinet assembly
2,3
1
 Package contents
No Name Specication Qty.
1Cabinet assembly 1
2Service key Taped on the cabinet. 2
3Cash box key Taped on the cabinet. 2
(2), (3) Pillar assembly
 Package contents
No Name Specication Qty.
1Pillar assembly 4 (2 per package)
(4) Control panel assembly
 Package contents
No Name Specication Qty.
1Control panel assembly yellow, blue, red, green 4 (one for each
color)

3. Setup
Test Mode Troubleshooting
11
Verify Contents
- Must be performed by a technician -
(5) Other items
 Package contents
No Name Specication Qty.
1BALL 30
2Operation Manual (this manual) 1
3Pocket sticker 2
6AC POWER CORD (type B) for 110 V AC 1
7AC POWER CORD (type G) for 230 V AC 1
8CASHFLOW selector option wire harness 4
9Cable tie 8
10 DOOR BAR A 4
11 DOOR BAR B 4
12 COIN RETURN SLOT BLANKING PLATE 4
13 Phillips pan head screw (w/washers) M4 x 8 8
14 Phillips pan head screw (w/washers) M4 x 16 8
15 Hexagon nut (w/ange) M4 32
16 Torx wrench T20, for M4 1

3. Setup
12
- Must be performed by a technician -
3-2 Installation Warnings
 Install the machine according to the instructions in this Operation Manual. Failure to follow the
instructions may result in a re, electric shock, injury or malfunction. (See “3-5 Setup and Assembly”
on page 18)
 Install the machine securely by using the level adjusters. Unstable machine installation may result
in an accident or injury. (See “3-5 Setup and Assembly” on page 18)
 Two different types of power cords are supplied with the machine.
Use the power cord with a plug that ts into your local AC outlet. Use
of an inappropriate power cord may result in electric shock or re.
 Fully insert the power cord plug into the outlet. Poor contact may generate heat and result in a re
or burns.
 Be sure to install the ground wire. Failure to install the ground wire may result in electric shock in
the event of electrical leakage.
3-2-1 Unsuitable Installation Locations
 The machine is designed for indoor use. Do not install the machine outdoors. Also, never install the
machine in the following locations.
•A location exposed to direct sunlight
•A location exposed to rain or water leaks
•A damp location
•A dusty location
•A location close to heaters
•A hot location
•An extremely cold location
•A location exposed to condensation caused by temperature differences
•A location that obstructs an emergency exit or re extinguishing equipment
•An unstable location or a location exposed to vibration

3. Setup
Test Mode Troubleshooting
13
Installation Warnings / Play Zone for Installation
- Must be performed by a technician -
3-3 Play Zone for Installation
 Create a play zone around the machine so that players do not bump into bystanders or passersby.
Leave a space of 1 m or more between the machine and the wall or other machines
so that parts can be removed when performing service work.
A ceiling height of 2 m 65 cm or more is required.
1 m or more
1 m or more
1 m
or more
1 m
or more
Play zone
3 m 10 cm or more
3 m 10 cm or more

3. Setup
14
- Must be performed by a technician -
3-4 Structure (Part Names)
 Overall structure
Pillar assembly
Control panel assembly
for Station 4 (green)
(Opposite side:
Station 2 (blue))
for Station 1 (yellow)
(Opposite side: Station 3 (red))
Control panel assembly
Jackpot display (JPD) assembly
Spiral assembly
Field assembly
Cabinet base assembly
Acrylic door assembly
MAINT DOOR A
(only for Station1)
MAINT DOOR B
(only for Station1)
MAINT DOOR C
(for Stations 2, 3, and 4)

3. Setup
Test Mode Troubleshooting
15
Structure (Part Names)
- Must be performed by a technician -
 Inner structure (upper section)
Jackpot display (JPD) assembly
Spiral assembly
Field assembly
Allocator unit7-SEG LED PC BOARD
(LARGE)
Ball stock/release section
Table
(Roulette)
7-SEG LED PC BOARD (SMALL)
(inside the case)

3. Setup
16
- Must be performed by a technician -
 Inner structure (lower section)
Switching regulators
(inside the box,
see page 17)
Main PC board
(inside the box,
see page 17)
Coin assembly
Ticket assembly
DOOR BAR
(selectable)
Core assembly
Ball slope
Code box assembly
Service panel
LIFTING MOTOR
SHUTTER MOTOR
TABLE DRIVE
MOTOR
Ball slope
BALL SHUTTER
Field assembly
Ball lifting unit
Station 1
(yellow)
Power switch
Station 2
(blue)
Station 3
(red)
Station 4
(green)
Station 4
(green)
Station 2
(blue)
Fuse (inside)

3. Setup
Test Mode Troubleshooting
17
Structure (Part Names)
- Must be performed by a technician -
 Circuit boards
SWITCHING REGULATOR (12 V)
SWITCHING REGULATOR (24 V)
SWITCHING REGULATOR (5 V)
MAIN PC BOARD
SHUTTER MOTOR DRIVE PC BOARD LIFTING MOTOR DRIVE PC BOARD
ALLOCATOR MOTOR DRIVE PC BOARD
Inside Station 2 (blue)
Inside Station 3 (red)
Inside Station 2 (blue)
Inside the JP DISPLAY assembly for
Station 3 (red)
Inside Station 4 (green)

3. Setup
18
- Must be performed by a technician -
3-5 Setup and Assembly
Locate and secure the machine using the level adjusters.
Caster
Approx. 5 mm
Level adjuster
Open the acrylic door using the key.
Temporarily tighten the two ange lock nuts (M4) onto the stud bolts on the wider side of the
pillar assembly.
Pass the harness connector through the hole in the cabinet corner, and hook the two stud bolts
using the ange lock nuts (M4) from Step into the keyholes to hang the pillar assembly.
Keyhole
(two holes of each cabinet pillar)
Pillar assembly
Hole for pillar assembly connector
Two flange lock nuts (M4)
(two nuts of each pillar
assembly)

3. Setup
Test Mode Troubleshooting
19
Setup and Assembly
- Must be performed by a technician -
Secure the pillar assembly using the six ange lock nuts (M4) and the two nuts from Step .
Open the MAINT DOOR A or MAINT DOOR C and the TICKET DOOR.
Connect the pillar assembly harness connector to the cabinet assembly connector. (Repeat
Steps through for the rest of the corners.)
Harness connector (4-pin)

3. Setup
20
- Must be performed by a technician -
Secure the four control panel assemblies using the two Phillips pan head screws (w/washers)
(M4 x 16) and the two Phillips pan head screws (w/washers) (M4 x 8) so that the color of the
station and control panel assembly match, and then connect the harness connector (8-pin).
Phillips pan head screw
(with/washers) (M4 x 8)
Phillips pan head screw
(w/washers) (M4 x 16)
Control panel assembly
(The color must match those
of the 7-SEG LED ACRYL.)
7-SEG LED
ACRYL
Wing bolt (M4 x 10)
AC CORD SHUTTER
Harness connector (8-pin)
Open the MAINT DOOR A, pass the power cord through the slit on the bottom of the machine,
and plug the power cord into the AC inlet. (Be sure to use the power cord with a plug that ts
into the inlet.).
Loosen the wing bolt (M4 x 10), slide the AC CORD SHUTTER to narrow the slit, and tighten
the wing bolt.
Put the machine in Ball Supply test mode and replenish with 26 balls (four spare balls will remain).
(See “5-6-2 BALL SUPPLY” on page 43.)
Replenish the coupon tickets.
Exit test mode and close all open doors.