Napoleon PTH38PSS, PTH38PCP, PTH38PGM User manual

OFF
HIGH
Manual,Instructions & Parts List
PATIO HEATER
FOR YOUR SAFETY
If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. if odor continues ,immediately
call gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or
other flammable vapors or liquids
in the vicinity of this or any other
appliance.
WARNING: For Outdoor Use Only.
CAUTION: Retain the instructions
for future use.
-PTH38PSS-
CERTIFIED
I
S G
E
N
D
C
D
E
E
R
I
T
F
I
-PTH38PCP-
-PTH38PGM-

2
TOOLS AND PARTS NEEDED FOR ASSEMBLYTOOLS AND PARTS NEEDED FOR ASSEMBLY
TOOLS NEEDED:
7/16 Wrench
3/8 Open End Wrench
Adjustable Opening Wrench, 8 Long
Philips Head Screwdriver
Leak Detection Solution ( Instructions how to make solution are included in Step 8 )
＂
＂＂
WARNING
Note: 20 Pound, 5 Gallon LPG Tank is not
supplied
Note: 20 Pound, 5 Gallon LPG Tank is not
supplied
For outdoor use only.
Cylinders to be used must be constructed
and marked in accordance with US DOT
specifications.
The unit should be secured or moved indoors
if winds exceed 35 km/h.
Storage indoors is permissible only if the
cylinder is removed.
WARNING: Improper installation,
adjustment, alteration, services or
maintenance can cause injury, death or
property damage.
Read the installation, operating and
maintenance instructions thoroughly
before installing or servicing
this equipment.
DANGER
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such
as a camper, tent, car or home.

3
PARTSPARTS
15
17 1 Regulator
1 Cylinder (Not Supplied)
1
2
3
4
5
6
7
8
9
10
11
4 Reflector Cap
1 Head Assembly
1 Gas Hose
1 Post
1 Cylinder Cover
1 Cylinder Base
15 M6 Nuts
18 6mm Washers
5 M4 8 Bolts
x
3 Post Mounts
10
12
1 Center Reflector Cap
12 M6 10 Bolts
x
13
15
16
3 M6 x70 double pointed bolts
14
5 4mm Washers
12
13
9
17
16
6 M5 8 Bolts
x
18
6 5mm Washers
11
14
2
4
5
7
6
3
1
8
14
16
17
10
9
15
13

4
PRECAUTIONSPRECAUTIONS
Do not use the heater in an explosive atmosphere.
Keep the heater away from areas where gasoline or other
flammable liquids or vapors are stored.
Prior to use, check for damaged parts such as hoses,
regulators, pilot or burner.
Never replace or substitute the regulator with any regulator
other than the factory suggested replacement.
Do not clean the heater with cleaners that are combustible
or corrosive.
Do not paint radiant screen, control panel or top canopy
reflector.
The LP gas cylinder should be turned off when the
heater is not in use.
At least once a year, the unit should be inspected for the
presence of spiders, spider webs or other insects. Check the
heater immediately if any of the following exist:
1. The smell of gas in conjunction with extreme yellow
colored tips of the burner flames.
2. The heater does not reach temperature.
3. The burner makes popping noise during use (a slight
popping noise is normal when the burner is extinguished
after using).
The propane hose with regulator assembly shall be located
out of pathways where people may trip over it or in areas
where the hose will not be subject to accidental damage.
Children and adults should be aware of the hazards of high
surface temperature and shall stay away to avoid clothing
burn or ignition.
Young children should be carefully supervised when they
are in the area of the heater.
Clothing or other flammable material should not be hung
from the heater, or placed on or near the heater.
Installation and repair should be done by a qualified
service person. The heater should be inspected before
use and cleaning may be required at least once a year, or as
necessary. It is imperative that control compartment, burner
and circulating air passageways of the heater be kept
clean.
Keep the appliance area clear of combustible materials
such as gasoline and other flammable vapors and liquids.
Do not obstruct the flow of combustion and ventilation air.
Keep the ventilation opening of the cylinder enclosure free
and clear of debris.
NOTE: PLEASE READ THE FOLLOWING SAFETY RULES
The appliance shall not be used in basements or below
ground level.
It must always be placed on a solid and level surface.
Read the instructions before use.
This appliance must be installed in
accordance with such regulations as
are in force.
This appliance must only be used outdoors.
Using this product in an enclosed area may cause
injury, death or property damage.
WARNING
DISCONNECT LPG bottle before moving the heater.
Any guard or other protective device removed for
servicing the heater must be replaced prior to
operating the heater.
Do not attempt to alter unit in any manner.
EXAMPLE: using the heater without the top canopy
reflector or radiant screen.
Do not shorten the burner post assembly.
Always assure there is ample fresh air ventilation.
For outdoor use ONLY.
All leak tests should be done with a soapy solution. NEVER
USE AN OPEN FLAME TO CHECK FOR LEAKS.
The installation of fixed appliances shall only be carried out
by competent persons and be in accordance with the relevant
Codes of Practice.
Warning: This appliance requires a gas hose and regulator,
check with your gas supplier and or product supplier.
Regularly check the gas hose and if necessary,
replace the gas hose.

ASSEMBLY FOR LIGHT SYSTEMASSEMBLY FOR LIGHT SYSTEM
WARNING:
TO BE INSTALLED ONLY BY AN
AUTHORISED PERSON
Instruction For Battery Installing
Upon first time use of the product,please remove the
ignition button and install an AAA battery as indicated.
Ignition button
Replace Battery
Control knob
Ignition button
AAA battery
5

6
ASSEMBLYASSEMBLY
NOTE: Assembly of this heater requires
basic mechanical skills. Proper assembly
is the responsibility of the installer.
Step 1 ----
Step 1
Step 2 ---- Step 2
M5 X 8 bolts (6 pcs) and 5mm washers (6 pcs)
Attach the post to the post mounts using
Attach Post to Base Assembly
7
Attach Cylinder Cover to Post Mounts
Attach the cylinder cover to the post mounts.
7
6
14
11
5

7
ASSEMBLYASSEMBLY
NOTE: Assembly of this heater requires
basic mechanical skills. Proper assembly
is the responsibility of the installer.
Step 3 ---- Attach Head Assembly to Post
Load head assembly by inserting gas hose
into post.
Insert head assembly into post.
Tighten securely using M4 X 8 Bolts (5 pcs)
and 4mm washers (5 pcs).
Step4 ---- Attach Double Pointed Bolt to
Attach M6 X 70 double pointed bolts (3 pcs) and
6mm washers (3 pcs) to the top of head assembly
and tighten the bolts securely.
Head Assembly
Step 3
Step 4
3
5
3
13
16
10
12
4

Step 5 ---- Attach Center Reflector to Reflector
Attach center reflector to the top of reflector (4 pcs)
by M6 X 10 mm screws (12 pcs) ,
Step 5
2
1
15
6mm washers (12 pcs) and nuts (12 pcs).
Step 6 ---- Attach Center Reflector and Reflector
Load center reflector and reflector to the top
of head assembly by
M6 X 70 double pointed bolts (3 pcs)
to the top of Head Assembly
6mm washers (3 pcs) and nuts (3 pcs)
10
9
8
NOTE: Assembly of this heater requires
basic mechanical skills. Proper assembly
is the responsibility of the installer.
ASSEMBLYASSEMBLY
Step 6
3
10
9

9
ASSEMBLYASSEMBLY
Step 7
Step 8
NOTE: Assembly of this heater requires
basic mechanical skills. Proper assembly
is the responsibility of the installer.
Step 7 ---- Connect Gas Line to Cylinder
Step 8 ---- Check for leak
Attach Gas hose to regulator with
3/8 Inch Open End Wrench and
Adjustable Wrench.
Attach regulator to cylinder. Tighten securely.
Move cylinder to the plate of base assembly.
Your Patio Heater has been checked at all
factory connections for leaks, To check the
Connection of the gas hose/regulator/cylinder.
1) Make leak solution by mixing 1part liquid
dish soap and 3 parts water.
2) Spoon several drops (or use squirt bottle)
of the solution onto the gas hose/regulator
and regulator/cylinder connection.
3) Inspect the connections and look for bubbles.
4) If no bubbles appear, the connection is safe.
5) If bubble appear, there is leak, loosen and
re-tighten this connection.

10
ASSEMBLYASSEMBLY
Step 9---- Lower Cylinder Cover onto
Cylinder Base
Lower the cylinder cover onto the cylinder base .
Step 9
6
8
WARNING :
TO BE INSTALLED ONLY BY A
COMPETENT PERSON
Step 10---- Step 10
6
Disconnect Cylinder
When Storing or Transporting
7
1).Turn off the heater;
2).Upper the cylinder cover onto the post mounts;
3).Turn off the valve of the cylinder;
4).Loosen the screw of cylinder and regulator;
5).Disconnect the cylinder from regulator.

OPERATIONOPERATION
WARNING:
DO NOT attempt to operate heater until you have
read and understand all precautions.
Failure to do so can result in serious personal injury, death
or property damage.
Before Turning Gas Supply ON
Your heater was designed and approved for OUTDOOR USE ONLY. Do NOT
use it inside a building ,or any other enclosed area.
Make sure surrounding areas are free of combustible materials, gasoline
and other flammable vapors or liquids.
Ensure that there is no obstruction to air ventilation.
Be sure all gas connections are tight and there are no leaks.
Be sure the access panel is clear of debris.
Be sure any component removed during assembly or servicing is replaced
and fastened prior to starting.
Before Lighting
Heater should be thoroughly inspected before each use, and by a qualified
service person at least annually.
If relighting a hot heater, always wait at least 5 minutes.
LIGHTING INSTRUCTIONS
If you experience any ignition problem, turn off the heater and gas
supply, and consult "Troubleshooting" on page 15.
FOR YOUR SAFETY:
If at any time you are unable to light burner
and smell gas, wait 5 minutes to allow gas
to dissipate before attempting to light
heater. If, after 1 minute, you are unable to
light burner, wait 5 minutes and allow
flammable vapors to dissipate before
attempting to light heater again.
WARNING
FOR YOUR SAFETY:
DO NOT touch or move heater for
at least 45 minutes after use.
Allow emitter and dome to cool before
touching.
1) Turn the control knob to "OFF" position.
2) Fully open gas valve
3) Depress control knob and turn knob counter-clockwise to PILOT whilst
simultaneously pressing the electronic ignition button until light the pilot.
4) Once the pilot is lit, continue to keep the control knob depressed for at least
30 seconds, After 30 seconds release control knob.
5) If pilot does not stay lit, repeat steps 3 and 4.
6) If pilot still does not stay lit, then:
a) Push in gas control knob and turn counter clockwise to "PILOT"
b) keep depressing the control knob, put long stem lighter into the
Ignition Hole on the emitter screen to light the pilot.
c) repeat step 4.
7) Push in and turn control knob counter clockwise to "LOW" position,
release knob then turn to low. If you want a higher temperature, push in
the control knob and turn counter clockwise to the "HIGH" position.
11
Ignition Hole
Emitter Screen
WARNING
Our heater is tested for quality assurance.
Ignition attempts should succeed 8 out of 10 attempts.
Note: The flame pattern at the emitter grid should be visually checked
whenever heater is operated. Normally the burner flame is blue, but little
yellow flame is acceptable.
If flames extend beyond surface of the emitter grid , or the phenomena of
flame lift or light back, or black spot is accumulating on the emitter grid or
reflector, the heater should be turned off immediately. The heater should not
be operated again until the unit is serviced and or repaired.
P
u
s
h
t
o
t
u
r
n
O
F
F
H
G
I
H
L
O
W
T
O
L
I
P
P
u
s
h
t
o
t
u
r
n
O
F
F
H
G
I
H
L
O
W
T
O
L
I
P

OPERATIONOPERATIONOPERATIONOPERATION
CAUTION :
Avoid inhaling fumes emitted from the heater's
first use. Smoke and odor from the burning of oils used in
manufacturing will appear. Both smoke and odor will
dissipate after approximately 30 minutes. The heater
should NOT produce thick black smoke.
""OW
NOTE:
When heater is ON:
""OW
The burner may be noisy when initially turned on. To eliminate excessive
noise from the burner, turn the Control Knob to the LOW position. Then,
turn the knob to the level of heat desired.
Emitter screen will become bright red due to intense heat. The color is more
visible at night. Burner will display tongues of blue flame. These flames
should not be yellow or produce thick black smoke, indicating an obstruction
of airflow through the burners.
RELIGHT
1)Turn the control knob to OFF position.
2)Wait five (5) minutes before attempting to relight pilot.
3) Repeat steps beginning with step 2 above.
SHUT DOWN INSTRUCTIONS
1) Push in and turn control knob clockwise to "OFF" position.
2) Turn L.P. tank gas valve clockwise to "OFF" position when
heater is not in use
WARNING :Heater will be hot after use.
Handle with extreme care.
P
u
s
h
t
o
t
u
r
n
O
F
F
H
G
I
H
L
O
W
T
O
L
I
P
P
u
s
h
t
o
t
u
r
n
O
F
F
H
G
I
H
L
O
W
T
O
L
I
P
The Event of Gas Leakage
""OW
2)Turn LP cylinder to OFF position.
3)Wait 5 minutes to allow gas to dissipate.
4)If odor continues, immediately call gas supplier.
""OW
1)Turn the control knob to OFF position.
If the flame is very small, this is because the supply pressure
is not enough.
Operation Pressure Checked
1)Turn the control knob to "OFF" position and Turn LP cylinder to
"OFF" position.
2)Never leave the patio heater unattended while in use.
Before Leaving
12
Note: After use, some discoloration of the emitter screen is normal.
Warning: White smoke may appear around the radiant head during the
first minutes of the initial firing.

13
LOCATING HEADER FOR USELOCATING HEADER FOR USE
Figure 1
This heater is primarily used for the
heating of outdoor patios, decks, spas, pool
and open working areas.
Always make sure that adequate fresh air
ventilation is provided. Follow the spacing
tolerances shown in Figure 1.
The minimum clearances, shown in Figure 1,
must be maintained at all times.
The installation must conform to local codes,
or in the absence of local codes, with the
standard for the storage and handling of
liquid petroleum gases, ANSI/NFPA 58-1986,
or most recent addition. For Canada, with the
current CAN1-B149.
This heater must be placed on level, firm
ground.
Never operate in an explosive atmosphere.
Keep away from areas where gasoline or
other flammable liquids or vapors are stored
or used.
BE CAREFUL:WHEN CERTAIN
MATERIALS OR ITEMS ARE LEFT,
ABOVE, BESIDE OR UNDER THIS
HEATER WHILE IN USE, THEY WILL
BE SUBJECT TO RADIANT HEAT
AND COULD BE SERIOUSLY
DAMAGED.
24"
36"
24"

14
MAINTENANCE/STORAGEMAINTENANCE/STORAGE
MAINTENANCE :
To enjoy years of outstanding performance from your heater make sure
you perform the following maintenance activities on a regular basis:
Keep exterior surfaces clean.
Use warm soapy water for cleaning. Never use flammable of
corrosive cleaning agents.
While washing your unit, be sure to keep the area around the burner
and pilot assembly dry at all times. If the gas control is exposed to
water in any way, do NOT try to use it. It must be replaced.
Air flow must be unobstructed. Keep controls, burner, and circulating
air passageways clean. Signs of possible blockage include:
Gas odor with extreme yellow tipping of flame.
Heater does NOT reach the desired temperature.
Heater makes popping noises.
Heater glow is excessively uneven.
Spiders and insects can nest in burner or orifices. This dangerous
condition can damage heater and render it unsafe for use. Clean
burner holes by using a heavy-duty pipe cleaner. Compressed air may
help clear away smaller particles.
Carbon deposits may create a fire hazard. Clean dome and engine with
warm soapy water if any carbon deposits develop.
WARNING
DO NOT touch or move heater for at least
45 minutes after use.
Allow all burner elements to cool before
touching.
FOR YOUR SAFETY :
NOTE
In a salt-air environment (such as near an
ocean). corrosion occurs more quickly
than normal. Frequently check for
corroded areas and repair them promptly.
STORAGE :
Between uses:
During periods of extended inactivity or when transporting;
NOTE
Wait until heater is cool before covering.
Turn the control knob to "OFF" position.
Turn LP cylinder to "OFF" position.
Store heater upright in an area sheltered from direct contact with
inclement weather (such as rain, sleet, hail, snow, dust and debris).
If desired, cover heater to protect exterior surfaces and to help prevent
debris in air passages.
Turn the control knob to "OFF" position.
Disconnect LP Cylinder and move to a secure, well-ventilated location
outdoors. Do NOT store in a location that will exceed 125 degrees F.
The propane cylinder must be stored outdoors in well-ventilated area,
and it must be out of reach of children, and not in a building,
garage or any other enclosed area.
Store heater upright in an area sheltered from direct contact with
inclement weather (such as rain, sleet, hail, snow, dust and debris).
If desired, cover heater to protect exterior surfaces and to help prevent
debris in air passages.

15
TROUBLESHOOTINGTROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light Gas valve may be OFF Turn the gas valve ON
Orifice blocked Clean or replace Orifice
Air in supply system Purge air from lines
Pilot will not stay on Debris around pilot Clean dirty area
Loose connection Tighten connection
Thermocouple bad Replace Thermocouple
Gas leak in line Check connections
Burner will not light Pressure is low Fuel tank is near empty
Orifice blocked Remove, clean and replace
Control Valve not ON Turn valve to ON
Thermocouple bad Replace Thermocouple
Pilot light assembly bent Place pilot in proper
or not in correct location position and retry
Fuel Tank empty Refill LP gas tank
Lack of fuel pressure Fuel tank is near empty
No Battery Replace Battery