Napoleon PTH40PGM User manual

If you smell gas:
1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If odor continues, keep away from
the appliance and immediately call
your gas supplier or fire department.
Do not store or use gasoline or
other flammable vapors and liquids
in the vicinity of this or any other
appliance.
DANGER
WARNING
WARNING
For Outdoor Use Only.
CAUTION:
Installer: Leave the instruction manual
with the user for future use.
Consumer: Please keep this manual
for future reference.
Read the instructions before use.
This appliance must be installed in
accordance with such regulations as
are in force.
An LP-cylinder not connected for use
shall not be stored in the vicinity of
this or any other appliance.
Model#: PTH40PGM
Standard: ANS Z83.26-2007 / CSA 2.37-2007 & ANS Z83.26a-2008/CSA 2.37a-2008
Gas-Fired Outdoor Infrared Patio Heaters
Owner’s Manual
Deluxe Outdoor
Patio Heater

This appliance can produce carbon monoxide
which has no odor.
Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such
as a camper, tent or home.
DANGER CARBON MONOXIDE HAZARD
WARNING:
Improper installation, adjustment, alteration, service or maintenance can cause injury,
death or property damage. Read the installation, operating and maintenance instructions
thoroughly before installing or servicing this equipment.
SPECIFICATION
Certification CSA
Height Overall 2.28m / 89.8’’
Reflector Diameter 85cm / 33.5’’
Rated Heat Input 40000 BTU/HR
GPLleuF
Gas Supply 20Lb (9kg) LP-Gas cylinder
Manifold Pressure 11.0 ” W.C.
Injector Size(diameter) 1.95mm
Safety Features Flame failure device, anti-tilt switch & pilot
Gas Supply Pressure Max. 250PSI, Min. 5PSI
2
The bill of sale or copy will be required together with the serial and model numbers when making any warranty claims.
Do not return parts to our address without first obtaining a return authorization number. The customer service department
is available between 9am and 5pm (EST).
NAC Customer Care
214 Bayview Drive
Barrie, ON
Canada, L4N 4Y8
1-866-820-8686
[email protected]

The installation must conform with local codes
or, in the absence of local codes, with the
National Fuel Gas Code, ANSI Z223.1/NFPA 54,
NFPA58 Natural Gas and Propane Installation
Code, CSA B149.1, or Propane Storage and
Handling Code, B149.2
The heater, when installed, must be electrically
grounded in accordance with local codes or, in
the absence of local codes, with the National
Electrical Code, ANSI/NFPA 70, or the Canadian
Electrical Code, CSA C22.1.
Children and adults should be alerted to
the hazards of high surface temperatures
and should stay away to avoid burns or
clothing ignition.
Young children should be carefully
supervised when they are in the area of
the heater.
Clothing or other flammable materials
should not be hung from the heater, or
placed on or near the heater.
Prior to use, check for damaged parts such as
hoses, regulators, burner.
All leak tests should be done with a soapy solu-
tion. NEVER USE AN OPEN FLAME TO
CHECK FOR LEAKAGE.
The propane hose with regulator assembly shall
be located out of pathways where people may
trip over it or in areas where the hose will not be
subject to accidental damage.
Any guard or other protective device
removed for servicing the heater must be
replaced prior to operating the heater.
Installation and repair should be done by
a qualified service person. The heater
should be inspected before use and at
least annually by a qualified service
person.
More frequent cleaning may be required
as necessary. It is imperative that control
compartment, burners and circulating air
passageways of the heater be kept clean.
Keep the appliance area clear and free from
combustible materials, gasoline and other flam-
mable vapors and liquids.
Do not obstruct the flow of combustion and venti-
lation air.
Keep the ventilation opening(s) of the cylinder
enclosure free and clear from debris.
This appliance shall be used only in a well-
ventilated space and shall not be used in a build-
ing, garage or any other enclosed area.
An appliance may be installed with shelter no
more inclusive than:
With walls on all sides, but with no overhead
cover.
Within a partial enclosure which includes an
overhead cover and no more than two side
walls. These side walls may be parallel, as in a
breezeway, or at right angles to each other.
NOTE:PLEASE READ THE FOLLOWING SAFETY RULES
WARNING:
3

Within a partial enclosure which includes an
overhead cover and three side walls, as long as
30 percent or more of the horizontal periphery of
the enclosure is permanently open.
This appliance requires 9kg(20lb) LP-gas supply
cylinder.
The LP-gas supply cylinder to be used must be:
Constructed and marked in accordance with the
Specifications for LP-gas cylinders of the U.S.
Department of Transportation (DOT); or the
Standard for Cylinders, Spheres and Tubes for
Transportation of Dangerous Goods and Com-
mission, CAN/CSA-B339, as applicable.
Provided with a listed overfilling prevention
device; and provided with a cylinder connection
device compatible with the connection for the
appliance.
The cylinder is to be disconnected when the
appliance is not in use.
Storage of an appliance indoors is permissible
only if the cylinder is disconnected and removed
from the appliance.
A cylinder must be stored outdoors in a well-
ventilated area out of the reach of children. A
disconnected cylinder must have dust caps
tightly installed and must not be stored inabuild-
ing, garage or any other enclosed area.
The pressure regulator and hose assembly sup-
plied with the appliance must be used, replace-
ment pressure regulators and hose assemblies
must be those specified by the appliance manu-
facturer.
The hose assembly must be replaced prior to the
appliance being put into operation if there is
evidence of excessive abrasion or wear, or if the
hose is damaged.
Do not store a spare LP-gas cylinder under or
near this appliance;
Never fill the cylinder beyond 80 percent full;
Do not clean the heater with cleaners that are
combustible or corrosive.
NOTE:PLEASE READ THE FOLLOWING SAFETY RULES
WARNING:
Place the dust cap on the cylinder valve outlet
whenever the cylinder is not in use. Only install
the type of dust cap on the cylinder valve that is
provided with the cylinder valve. Other types of
caps or plugs may result in leakage of propane.
4

This heater is designed to operate with a standard 20 Ib propane cylinder with Approved Cylinder
Connection.
NOTE: PLEASE READ THE FOLLOWING SAFETY RULES:
Adjustable opening wrench
Philips screwdriver
Estimated time for assembly: 30 minutes.
Before beginning assembly of product, make sure all parts are present. If any part is missing or
damaged, do not attempt to assemble the product. Contact customer service for replacement parts.
Perform a leak test with a soapy solution:
1. To check gas connections.
2. After connecting a new cylinder.
3. Upon re-assembly after disassembly.
TOOLS NEEDED: (NOT INCLUDED)
5

6
PARTS LIST / EXPLODED VIEW
1
2
3
4
5
15
6
17
7
8
9
10
11
12
13
14
16
18
19
5 4mm Washers
6 5mm Washers
3 M4x6 Bolts
3 M6x14 Bolts
15 M6 Nuts
18 6mm Washers
12 M6x10 Screws
3 M6x70 Double Pointed Bolts
5 M4x8 Bolts
6 M5x8 Bolts
1 Cylinder Chain
1 Center Reflector Cap
5 Reflector Caps
1 Burner Assembly
1 Upper Pole
1 Low Pole
1 Desk surface
1 Pole supporting board
1 Gas Hose & Regulator
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19

WARNING:
Read ALL assembly instructions
thoroughly and carefully to insure
proper, safe assembly .
Step 1
Step 2
ASSEMBLY
5
16
17
18
8
6
Hardware Used
Hardware Used
5mm washer X 6
M5 X 8 bolt X 6
M6 X 14 bolt X 3
Step 1
Step 2
Insert low pole (5) into the pole
supporting board (8) , fix it with 6 pcs
5mm washer (17) and 6 pcs M5×8
bolt (16) .
Put the desk surface (6) on the low
pole (5) , fix it with 3 pcs M6×14
bolt (18) .
5
16
17
18

Step 3
ASSEMBLY
13
15
14
Hardware Used
M4X6 Bolts X 3
Hardware Used
4mm washer X 5
M4 X 8 bolt X 5
Step 3
Step 4
4
3
4
5
14
Step 4
Connect the upper pole (4) on the low
pole (5) , fix it with 3pcs M4×6 bolt (14) .
Insert the burner assembly (3) in the
upper pole (4) , fix it with 5pcs 4mm
washer (15) and 5pcs M4×8 bolt (13) .
13
15

ASSEMBLY
Step 5
9
9
10
9
10
12
11
Hardware Used
M6 Nut x 12
M6x10 Screw x 12
6mm Washer x 12
M6 Nut x 3
M6x70 Double Pointed Bolts x 3
6mm Washer x 6
Hardware Used
Step 5
Step 6
、
Step 6
Attach the center reflector cap (1) on
the top of the four reflector cap (2) by
twelve sets of M6x10 screw (11) , 6mm
washer (10) and M6 nut (9) .
Install reflector assembly (2) , fix it with
3pcs M6×70 double pointed bolt (12)
6pcs 6mm washer (10) and 3 pcs M6
nut (9) .
1
2
11
9
10
2
12
9
10

10
ASSEMBLY
Step 7
Open the door ,Put cylinder into the
big hole on bottom panel and lock
the cylinder chain .
Step 7
Tighten

11
Check for leaks
Your patio heater has been checked at all
factory connections for leakage. To check the
connection at the gas hose/regulator /cylinder.
Note:
1) The cylinder supply system must be arranged
for vapor withdrawal.
2) The cylinder used must include a collar to
protect the cylinder valve.
SAFETY CHECK
1) Make leakage solution by mixing 1part liquid
dish soap and 3 parts water.
2) Spoon or brush several drops (or use squirt
bottle) of the solution onto hose connection,
regulator & cylinder connection.
3) Turn on gas cylinder valve. Inspect the
connections and look for bubbles.
4) If no bubbles appear, the connection is safe.
5) If bubbles appear,there is a leak. Loosen and
re-tighten this connection. If there is still a
leak,please call customer service:
1-866-820-8686.
regulator & cylinder
connection
hose connection brush
F
F
O
H
G
I
H
F
FO
H
G
I
H

12
Instruction For Installing Battery
Remove igniter button by turning
counter-clockwise.Install “AAA” battery
with positive terminal up as indicated in
diagram. Replace igniter button.
IGNITER BATTERY INSTALLATION
Ignition button
Control knob
AAA battery
Ignition button
Replace Battery

13
OPERATION
Before turning gas supply ON
WARNING: DO NOT ATTEMPT TO OPERATE HEATER UNTIL YOU HAVE READ AND
UNDERSTAND ALL PRECAUTIONS . FAILURE TO DO SO CAN RESULT IN SERIOUS
PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE.
Before Lighting
Heater should be thoroughly inspected before each use, and
by a qualified service person at least annually.
If relighting a hot heater, always wait at least 5 minutes.
This heater is tested for quality assurance. Ignition attempts
should succeed 8 out of 10 attempts.
Lighting instructions
WARNING
WARNING
WARNING
FOR YOUR SAFETY:
DO NOT touch or move heater
for at least 45 minutes after use.
Allow emitter and dome to cool
before touching.
Lighting operations should comply
with Lighting Instruction section.
Improper lighting operations will
cause serious injury and explosion.
Your heater was designed and approved for OUTDOOR
USE ONLY. DO NOT use it inside a building or any other
enclosed area.
Make sure surrounding areas are free of combustible
materials, gasoline, and other flammable vapors or liquids.
Ensure that there is no obstruction to air ventilation.
Be sure all gas connections are tight and there are no
leaks.
Be sure the access panel is clear of debris.
Be sure any component removed during assembly or
servicing is replaced and fastened prior to starting.
FOR YOUR SAFETY:
If at any time you are unable to
light burner and smell gas, wait 5
minutes to allow gas to dissipate
before attempting to light heater.
If after 1 minute, you are unable
to light burner, wait 5 minutes
and allow flammable vapors to
dissipate before attempting to
light heater.
1) Push and turn the control knob to “OFF” position.
2˅Turn LP cylinder gas valve to fully open position.

14
OPERATION
Yellow Tip
Primarily Blue
Flame
Flame Characteristic
The flame pattern at the emitter screen should be visually
checked whenever heater is operated. Normally the burner
flame is blue, but little yellow flame is acceptable.
If the flames extend beyond the surface of the emitter grid, or
the flame is lifting off the burner or flashing back, or there is
black carbon deposits accumulating on the emitter grid or
reflector, the heater should be turned off immediately. The
heater should not be operated again until the unit is serviced
and or repaired.
3) Push and turn the control knob counter-clockwise to
the "PILOT" position. Depress the control knob. Push and
hold the igniter button until the pilot lights.
4) Once the pilot is lit, release the igniter button and
continue to depress the control knob for 30 seconds.
5) After depressing the control knob for 30 seconds, release
the control knob and turn it counter-clockwise to the “LOW”
or “HIGH” position.
Note: If the pilot light will not ignite, turn the control knob to
the off position, and fully close the propane tank valve.
Wait 5 minutes and then repeat steps 2-4.
Alternately, the pilot can be lit using a wand lighter.
Push and turn the control knob to the pilot position.
Depress the control knob. Insert the lit lighter through
the ignition hole on the emitter screen. Once the pilot
lights, remove the lighter and continue to depress the
control knob for 30 seconds.
Whenever the unit is disconnected from the gas supply,
the supply lines fill with air. Expect a delay in lighting
the pilot, if the unit is lit for the first time after
reconnecting.

15
OPERATION
NOTE:
The burner may be noisy when initially turned on. To eliminate
excessive noise from the burner, turn the Control Knob to the "LOW"
position. Then, turn the knob to the level of heater desired.
When heater is ON:
Emitter screen will become bright red due to intense heat. The color
is more visible at night. Burner will display tongues of blue flame.
These flames should not be yellow or produce thick black smoke,
indicating an obstruction of airflow through the burners.
Operation pressure checked:
If the flame is very small, this is because the supply pressure is not
enough. Please refill gas cylinder.
Re-light:
1) Turn the control knob to "OFF" position.
2) Wait five (5) minutes before attempting to relight pilot.
3) Repeat steps beginning with step 2 of the lighting instruction
above.
Shut down instructions:
1) Push in and turn control knob clockwise to "OFF" position.
2) Turn LP cylinder gas valve clockwise to "OFF" position when
heater is not in use.
Note: After use, some discoloration of the emitter screen is normal.
The Event of Gas Leakage:
1) Turn the control knob to "OFF" position.
2) Turn LP cylinder valve to “OFF” position.
3) Wait 5 minutes to allow gas to dissipate.
4) If odor continues, immediately call gas supplier.
WARNING : Heater will be hot after use.
Handle with extreme care.
CAUTION : AVOID INHALING FUMES EMITTED FROM THE HEATER'S FIRST USE. SMOKE AND
ODOR FROM THE BURNING OF OILS USED IN MANUFACTURING WILL APPEAR. BOTH
SMOKE AND ODOR WILL DISSIPATE AFTER APPROXIMATELY 30 MINUTES. THE HEATER
SHOULD NOT PRODUCE THICK BLACK SMOKE.

16
LOCATING HEADER FOR USE
CAUTION: WHEN CERTAIN MATERIALS OR ITEMS ARE LEFT, ABOVE, BESIDE OR UNDER
THIS HEATER WHILE IN USE, THEY WILL BE SUBJECT TO RADIANT HEAT AND COULD BE
SERIOUSLY DAMAGED.
This heater is primarily used for the heating of
outdoor patios, decks, spas, pools and open
working areas.
Always make sure that adequate fresh air
ventilation is provided. Follow the spacing
tolerances shown in Figure 1 at all times.
This heater must be placed on level, firm
ground.
Never operate in an explosive atmosphere.
Keep away from areas where gasoline or other
flammable liquids or vapors are stored or used.

17
MAINTENANCE/STORAGE
Yellow Tip
Primarily Blue
Flame
DO NOT touch or move heater for
at least 45 minutes after use. Allow
all burner elements to cool before
touching.
FOR YOUR SAFETY ;
WARNING:
Check for cracks or worn sections
NOTE:
In a salt-air environment (such as
near an ocean). corrosion occurs
more quickly than normal.
Frequently check for corroded
areas and repair them promptly.
NOTE:
Wait until heater is cool before
covering.
CLEANING AND MAINTENANCE :
To enjoy years of outstanding performance from your
heater make sure you perform the following maintenance
activities on a regular basis:
Keep exterior surfaces clean.
Use warm soapy water for cleaning. Never use
flammable of corrosive cleaning agents.
While washing your unit, be sure to keep the area
around the burner and pilot assembly dry at all times. If
the gas control is exposed to water in any way, do NOT
try to use it. It must be replaced.
Keep the appliance area free and clean from combustible
materials, gasoline and other flammable vapors and
liquids; not obstructing the flow of combustion and
ventilation air; keeping the ventilation opening(s) of the
cylinder enclosure free and clear from debris.
Gas odor with extreme yellow tipping of flame.
Heater does NOT reach the desired temperature.
Heater glow is excessively uneven.
Heater makes popping noises.
Visually check burner flames.
Screw down the screws on pole, take out the burner
head assembly.
Check if there are cracks or worn sections on hose. If
yes, please call our customer service to replace hose.
At least once a year, the unit should be inspected for
the presence of spiders, spider webs or other insects.
Air flow must be unobstructed. Keep controls, burner,
and circulating air passageways clean. Signs of possible
blockage include:

18
MAINTENANCE/STORAGE
NOTE:
Wait until heater is cool before
covering.
Turn the control knob to "OFF" position.
Turn LP cylinder to "OFF" position.
Store heater upright in an area sheltered from direct
contact with inclement weather (such as rain, sleet, hail,
snow, dust and debris).
If desired, cover heater to protect exterior surfaces and
to help prevent build up in air passages.
Spiders and insects can nest in the burner or orifices. This
dangerous condition can damage heater and render it
unsafe for use. Clean burner holes by using a heavy-duty
pipe cleaner. Compressed air may help clear away
smaller particles.
Carbon deposits may create a fire hazard. Clean dome
and engine with warm soapy water if any carbon
deposits develop.
STORAGE:
Between uses:
During periods of extended inactivity or when
transporting;
Turn the control knob to "OFF" position.
Disconnect the regulator from the LP Cylinder by turning
counter-clockwise and move to a secure, well-ventilated
location outdoors. DO NOT store in a location that will
exceed 125 degrees F.
Store heater upright in an area sheltered from direct
contact with inclement weather (such as rain, sleet, hail,
snow, dust and debris).
If desired, cover heater to protect exterior surfaces and to
help prevent build up in air passages.

19
PROBLEM PROBABLE CAUSE SOLUTION
Pilot will not light Gas valve may be OFF Turn the gas valve ON
Tank fuel empty Refill LP gas tank
Air in supply system Purge air from lines
Loose connection
Loose connection
Check all fittings
Pilot will not stay on Debris around pilot Clean dirty area
Tighten connection
Thermocouple Contact customer service
Gas leak in line Check connections
Lack of fuel pressure Fuel tank is near empty
Pressure is low Fuel tank is near empty
Control valve not ON Turn valve to ON
Thermocouple broken Contact customer service
Contact customer servicePilot light assembly bent or
not in correct location
Burner will not light
TROUBLESHOOTING

20
ONE-YEAR LIMITED WARRANTY
The appliance has been manufactured under the highest standards of quality and workmanship. We
warrant to the original consumer purchaser that all aspects of this product will be free of defects in
material and workmanship for one (1) year from the date of purchase. A replacement for any defective
part will be supplied free of charge for installation by the consumer. Defects or damage caused by the
use of other than genuine parts are not covered by this warranty. This warranty shall be effective from
the date of purchase as shown in the purchaser’s receipt.
This warranty is valid for the original consumer purchaser only and excludes industrial, commercial or
business use of the product, product damage due to shipment or failure which results from alteration,
product abuse, or product misuse, whether performed by a contractor, service company, or consumer.
We will not be responsible for labor charges and/or damage incurred in installation, repair or replace-
ment, nor for incidental or consequential damage.
NAC Customer Care
214 Bayview Drive
Barrie, ON
Canada, L4N 4Y8
1-866-820-8686
[email protected]
This warranty may give you specific legal rights that vary by state or province.