NCR Quantum QR1000 User manual

V1.2 i10/22/2014
NCR Quantum
QR1000
Point-Of-Sale Terminal
User Guide
V.0.4
© 2013 NCR Corporation
All Rights Reserved
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic or mechanical, including photocopying and recording for any
purpose, without the prior written permission of NCR.
INFORMATION IN THIS USER DOCUMENT IS SUBJECT TO CHANGE BY NCR
WITHOUT NOTICE. Microsoft and Windows are registered trademarks and NT is a trademark
of Microsoft Corporation.
www.Ncr.com

V1.2 ii 10/22/2014
Using this Guide
Format/Contents
This user's guide is designed to help you set up and use the NCR Qauntum Point of Sale.
The official product name is NCR Quantum Point of Sale and offers multiple
configurations depending on operating system, memory, touch screen, motion sensor, or
storage configurations. It is designed as a reference guide. All steps and overviews
contained in this guide can be used as a functional reference when you are using the
system on-site.
Text Notations
Labels on the NCR Quantum box are displayed in bolded text.
Text Symbols
This guide contains symbols that identify special emphasis on a function or procedure.
Each type of symbol is identified below:
NOTE: This symbol indicates any additional information that you might want to know
about a certain function. This information is outside of the flow of the current
process.
Caution - This symbol indicates that the user’s actions may have an effect on the
system.

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
This document is intended only for internal use by NCR employees, and may
contain information which is privileged, confidential and exempt from
disclosure under applicable law. If the reader of this document is not a
NCR employee, you are hereby notified that any dissemination,
distribution or copying of this communication is strictly prohibited.
Table of Contents
Format/Contents.............................................................................................ii
Text Notations ...............................................................................................ii
Text Symbols.................................................................................................ii
General Product Description..........................................................................4
NCR Quantum POS Terminal........................................................................4
NCR Quantum Every-Unit-Item Features and Benefits .......................................................................... 5
Quantum Base - Every-Unit-Item Features and Benefits....................................................................... 6
Customer Display Specifications............................................................................................................ 9
Specifications ...................................................................................................................................... 10
Installation Notes................................................................................................................................ 11
Power cord installation: ...................................................................................................................... 11
Connectivity –Cash Drawer ................................................................................................................ 11
Safety Warning............................................................................................14
Servicing......................................................................................................14

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 4 V1.1
General Product Description
NCR Quantum POS Terminal
The NCR Quantum Point-of-Sale is the newest member in the NCR Corporation family of hardware
platforms. The terminal utilizes a Samsung Tab A 10.1-inch tablet with a Octa-core 1.6 GHz Cortex-A53
processor, 16GB hard drive capacity, and Android Marshmallow. The combination offers great
performance, lower power consumption in a proven reliable design. This all-in-one solution provides very
tight integration of core point-of-sale hardware including a touch screen, magnetic stripe reader, printer,
and much more.
Overview
Fit-for-Purpose –designed as POS terminal and not just another pieced together tablet solution
Cost effective solution with high value features
Built-in Customer Display,
Built-in EMV payment device with NFC
Built in Scanner
Built in 10,000 mAh cell pack
Elegant/Compact/Modern Design
Purpose built operating system
The durable countertop enclosure provides many benefits, including a small footprint without the need for
wire to connect the customer display, payment device, scanner, and USB hum. . The modern design
provides a not only sleek up-to-date appearance, but provides everything you need to run your business.
This highly efficient design doesn’t require fan to stay cool. This fan less design is efficient and stays cool,
even in hot conditions. The NCR Quantum is configured as a silent, thin-client, fanless, solid-state terminal
for maximum reliability. Connectors are easily accessible and provide all the connections you will ever
need.
This package includes a 10.1” PLS LCD, color, 1200X 1920 capacitive touchscreen with 16M colors main
display. The bright LCD display provides the best possible display quality, with excellent contrast and
brightness. The projected capacitive touch screen provides multi-touch functionality as well as a very
durable, accurate, and fast touch interface with finger input. The NCR Quantum offers plenty of
connectivity including two standard USB 2.0 USB B ports, two standard USB 2.0 USB C ports, one for
connecting a Ethernet connection.
The Quantum supports
a Android 6.0 (Marshmallow) operating system with full support for TCP/IP networking on a 10/100/
Base-T Ethernet network. Stereo speakers are standard and provide excellent sound quality.

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 5 V1.1
NCR Quantum Every-Unit-Item Features and Benefits
Samsung Tablet –Tab A 10.1”
Features
Benefits
Octa-core 1.6 GHz Cortex-A53 (Exynos 7870)
Fast performance with powerful quad-core with 14nm
FinFET process technology, Exynos 7870 consumes up
to 30% less power than its predecessor built on 28nm
HKMG process at the same performance level. With
14nm FinFET process, octa-core 6-bit CPUs offer a
perfect balance between performance and power
efficiency.
10.1” WXGA (1920 x 1200 pixels) LCD
primary display capacitive touchscreen 16M
colors
Energy efficient and long life LED display. Excellent
brightness, contrast, and color depth. Enables the
proper display of high-quality graphics to ease use and
decrease training time for retail employees or to
directly engage the consumer
Software-adjustable brightness control for
main display
Better display characteristics for user as well as
increased life for main display
Integrated projected capacitive touch screen
controller
Projected capacitive screen offers greater durability for
applications that do not require gloved or stylus input.
eMMC Flash Storage
16GB solid-state storage on board. Expanded storage
available up to 200GB via memory card.
Integrated stereo, speakers
Provides high-quality feedback for user interaction.
Battery
Li-ion 7,300mAh cell pack that provides up to 13hrs of
use
Connectivity
microUSB (2.0), Bluetooth (V4.2), 3.5mm audio jack,
WiFi (802.11a/b/g/n/ac, 2.4GHz + 5.0GHz, BHT80),

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 6 V1.1
Quantum Base - Every-Unit-Item Features and Benefits
Features
Benefits
Qualcom APQ8009 Quad-core 13oo MHz
Fast performance with powerful quad-core and very
low power. Long lifecycle commitment. Supports
dual, independent video displays and USB 2.0.
10,000 mAh cell pack
When power goes down, you don’t.
Sleek modern all in one design
No mix of wires all over the place.
7” (800 x 480) LED LCD customer display
Energy efficient and long life LED display. Excellent
brightness, contrast, and color depth. Enables the
proper display of high-quality graphics to ease use and
decrease training time for retail employees or to
directly engage the consumer
Interactive customer Display
Enter tips and captures signature for payment
Cable Management
All of the ports and wires are on one side of the device
so they are consolidated to one location
Integrated projected capacitive touch screen
controller
Projected capacitive screen offers greater durability for
applications that do not require gloved or stylus input.
Multi-touch supported for application interaction
Integrated payment device (US models only)
MSR(Mangnetic Strip Reader)
EMV
NFC
Integrated encrypting 3-Track MSR for secure
credit and loyalty cards. The terminal can be
configured with no MSR module. End-to-end
encryption is possible with certain
applications.
Accept EMV Chip and Sign transactions and
contactless payments, including Apple Pay, in
a single device
PCI PTS 4.1 POI SRED, EMV Level 1 & 2
and EMV L1 Contactless , Visa Paywave &
Mastercard, Amex & Discover Contactless
certified
Support for 100+ iOS (MFi certified) and
Android™ mobile devices
LED and beep indicators for battery and
reader status. Beeps when ready, and beeps
when card can be removed from smart card
reader (for EMV transactions)

Lock down tablet feature
Allows tablet to be secured from theft.
Ability to pull tablet out
Can use tablet for line busting
Utilizes Tablet that is a standard off the shelf
tablet
Accidently break your tablet….no problem. The
Samsung Tab A 10.1” is available to be purchased at
multiple locations. Just buy the tablet, load the app,

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 7 V1.1
and your up and running again.
Exterior tablet control buttons
Allows tablet to power-up/down without having to be
removed.
Build in 2D camera / scanner
Will allow the scanning of QR codes and standard
barcodes for scanning loyalty cards , coupons, and
more
Utilized Standard off the shelf high end tablet
Designed specifically for Samsung Tab A 10.1” tablets.
When the tablets upgrade, so do you. Taking
advantage of any upgrades to Android or electronics
associated with an already high end tablet.
USB and Ethernet Port protection
All USB and Ethernet ports are protected with a rubber
plug to protect them from dirt and moisture when not
being used.
4 USB 2.0 ports (Qty 2 in USB C
configuration and Qty 2 in USB B
configuration)
Provides data I/O with any USB peripheral. Fast data
rates with USB 2.0 at 480 Mbps
Can use the USB ports to connect to multiple
accessories
Connect to scanner, printers, and external payment
devices today and will be able to connect to scales and
other items in the future.
1 Dedicated Ethernet port
Provide direct connection to Ethernet to ensure strong
connections to internet.
EMV Reader (Only for versions being sold in US)
There are 4 LEDs on the top of the reader to indicate progress of a contactless transaction. In
addition, there is a buzzer inside the reader to prompt Swipe/Tap/Dip.
Reader ready: The Red LED on the side of the reader will be On.
Reader waiting for card : The reader will generate a beep prompting user to Swipe/Tap/Dip.
One LED light on top of the reader will turn on (Only for Contactless).
Reader reading the card : 2 LED lights turn On.
Card read successful: 3 LED lights turn On.
Card Processing Error/Multiple Contactless Cards detected: All lights are turned off to
indicate that the contactless interface is not acceptable for this transaction.
Card Processing Error : Only fourth LED light turns On indicating condition for use of the
contactless interface have not been satisfied (ex: As an added security measure, transaction
amounts over a pre-set threshold may require a card swipe or insert.).

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 8 V1.1
Cable Management
USB ports, Ethernet ports and power port are all located on the left side of quantum for easy cable
management.
Base Power Button
Want to save energy when not in use? The Quantum base has its own power button. When the unit is not
being used, press the power button to shut off the power to the base and tablet. .

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 9 V1.1
Customer Display
The 7” color customer display provides a compact display that is touch enabled for easy customer
interaction with full motion video. The projected capacitive touch screen provides full multi-touch
functionality with finger input. This accurate touch system enables customers to enter Tips, email
addresses or sign for payment, for example.
The benefit of a customer display is to provide the ability for customers to view orders as they are entered
into the point of sale resulting in increased order accuracy. Additionally, in the future, it can be used as an
advertising medium, allowing clients to display specials and promotions to the customer at the time of
purchase. The display is built right into Quantum, for a clean high quality look. The customer display is
power by an internal battery in the event that the power goes out.
Customer Display
Specifications
LCD
7.0” LCD, LED, 1024 (RGB) x 600
Touch
Projected Capacitive single-touch
Viewing angle Range:
80 (Cr>2) Horizontal, 70(Cr>2) Vertical
Tilt Angle
Fixed 45 degrees
Display colors
16.7M
Luminance for LCM
350 min
Operating Temperature
15F –120F, -10C –50C
Storage Temperature
5F –120F, -20C –50C (Must be in original pack material in
humidity and temperature controlled environment)

-NCR CORPORATION CONFIDENTIAL AND PROPRIETARY -
QR1000 MANUAL PAGE 10 V1.1
Humidity
5% to 85%, non-condensing
2D Scanner
This feature is a great way to for customer to scan coupons or loyalty cards. All you have to do is waive
your loyalty card or coupon by the NCR logo.
Quantum
Specifications
Networking
Auto-selecting 10/100/1000 Base-T Ethernet using TCP/IP
Primary Display
10.1” WXGA (1280x800) LED LCD
Touch Screen
Projected Capacitive Touchscreen. Supports only single touch
Enclosure
Polycarbonate/ABS impact resistant, high strength blend plastic
Die-casted Aluminum
Dimensions (Countertop
envelope)
12.60” L x 7.91” W x 7.38” H,
320mm L x 201mn W x 187.5mn H
Base Dimension
12.01” L x 5.51” W
305 mm L x 140mm W
Tilt Angle
Fixed at 46 degrees from vertical
Weight
5.3 lbs., 2.4 kg | with tablet (1.14 lbs / 0.517 kg) and EMV Module
(.14lb / 0.064 kg)
Operating Temperature
32F –104F, 0C –40C
Storage Temperature
32F –104F, 0C –40C Must be in original pack material in
humidity and temperature controlled environment
Humidity
5% to 85%, non-condensing
Environmental
Compliance
RoHS, WEEE
EMI Certifications
FCC Class A, RCM, (CE requires special configurations)
Safety Certifications
TUV, CB Scheme