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NEC UNIVERGE SL2100 User manual

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Hardware Manual
GVT-010793-301-00NA
ISSUE 4.0
September 2021
631-862-1339
Before use
•
Please read this manual carefully before operating this product and save this manual for future
use.
Copyright
NEC Platforms, Ltd. reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Platforms, Ltd. has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Platforms, Ltd. and shall not be
reproduced without prior written approval of NEC Platforms, Ltd.
Android is a trademark of Google LLC
Bluetooth is a registered trademark of Bluetooth SIG Inc. and licensed to our company
under license agreement.
Windows is a registered trademark of Microsoft Corporation. Plantronics is a trademark or
registered trademark of Plantronics, Inc. or its subsidiaries in the United States and other
countries and is licensed to NEC Platforms, Ltd. All other brand names and product names
referenced in this document are trademarks or registered trademarks of their respective
companies.
Copyright 2017 - 2021
NEC Platforms, Ltd.
ISSUE 4.0 SL2100
Hardware Manual 1
TABLE OF CONTENTS
Chapter 1 Introduction
COPYRIGHT.......................................................................................................................................... 2
TABLE OF CONTENTS .......................................................................................................................1
PRODUCT LIABILITY.........................................................................................................................4
REGULATORY ....................................................................................................................................10
CHAPTER 1. INTRODUCTION .......................................................................................................16
Section 1 GENERAL INFORMATION ..................................................................................................................16
Section 2 EQUIPMENT LIST...............................................................................................................................18
2.1 Chassis/CPU and Boards For Chassis Expand ........................................................................................21
2.2 Backup Battery Unit...............................................................................................................................22
2.3 Trunk/Extension/ISDN Expansion Interface Boards ..............................................................................23
2.4 Optional Interface Boards .....................................................................................................................24
2.5 Multiline Telephones and Optional Equipment .....................................................................................25
2.6 Wireless DECT Telephones.....................................................................................................................30
2.7 Call Logging Unit ....................................................................................................................................30
Section 3 SYSTEM CAPACITY.............................................................................................................................32
3.1 System Capacity.....................................................................................................................................32
3.2 Chassis Capacity.....................................................................................................................................33
CHAPTER 2. INSTALLATION.........................................................................................................37
Section 1 INSTALLING THE MAIN & EXPANSION CHASSIS .................................................................................37
1.1 Before Installing the Chassis..................................................................................................................37
1.2 Installing the Main Chassis (IP7[ ]-4KSU-C1)..........................................................................................38
1.3 CPU Board (IP7[ ]-CPU-C1).....................................................................................................................38
1.4 Chassis Dimensions................................................................................................................................42
1.5 Wall-Mounting the Chassis....................................................................................................................42
1.6 Rack Mounting the Chassis....................................................................................................................48
1.7 Installing the Expansion Chassis ............................................................................................................48
1.8 Grounding and AC Cabling.....................................................................................................................55
Section 2 INSTALLING THE EXTERNAL BACKUP BATTERY ..................................................................................59
2.1 General ..................................................................................................................................................59
2.2 Unpacking..............................................................................................................................................59
2.3 Battery Box Dimensions.........................................................................................................................60
2.4 Battery Specifications ............................................................................................................................60
2.5 Battery Installation ................................................................................................................................60
2.6 Mounting the IP4WW-Battery Box........................................................................................................66
2.7 IP4WW-Battery Box to Chassis Connection...........................................................................................72
2.8 IP4WW-Battery Box Fuse Replacement ................................................................................................73
ISSUE 4.0 SL2100
Hardware Manual 2
Section 3 INSTALLING THE EXPANSION INTERFACE BOARDS ............................................................................78
3.1 General ..................................................................................................................................................78
3.2 Unpacking..............................................................................................................................................78
3.3 Mounting the Expansion Interface Board..............................................................................................78
3.4 Extension/Trunk Cabling........................................................................................................................83
Section 4 INSTALLING THE OPTIONAL INTERFACE BOARDS ..............................................................................92
4.1 VoIP Board (VOIPDB-C1) ........................................................................................................................92
4.2 Installing the SD Card (SDVMS/SDVML) ................................................................................................97
Section 5 INSTALLING THE MULTILINE TELEPHONES AND OPTIONAL TERMINALS ............................................98
5.1 Installing the Digital Multiline Telephones.............................................................................................98
5.2 Installing the IP Multiline Telephone (IP7[ ]-8IPLD-C1 TEL) .................................................................103
5.3 Installing the DSS Console ...................................................................................................................107
5.4 Installing the Headset..........................................................................................................................110
5.5 Installing the Doorphone Box, Security Sensor Device (locally procure).............................................110
5.6 Installing the Door Unlock Devices ......................................................................................................114
5.7 Installing the External Paging Speaker/External MOH/BGM Sources .................................................115
5.8 SMDR (Station Message Detail Recording)..........................................................................................116
5.9 Wireless Headset Adapter (WHA) .......................................................................................................117
5.10 Installing the IP4WW-12/24TXH-[ ] Multiline Terminals and options..................................................121
5.11 Installing the IP Multiline Telephone (ITK-8LCX-1) ..............................................................................122
5.12 Installing the ITX-3370-1( )(BK) TEL .....................................................................................................127
5.13 Installing the ITX-1615-1W(BK) TEL .....................................................................................................127
Section 6 INSTALLING WIRELESS DECT TELEPHONES .....................................................................................128
6.1 Installing the DTL-8R-1 Cordless DECTTelephone................................................................................128
6.2 Installing the DTL-RPT-1 Cordless DECT Telephone REPEATER.............................................................138
6.3 Installing the DTL-RPT-2 Cordless DECT Telephone REPEATER.............................................................145
6.4 Install the DTZ-8R-1 CORDLESS DECT Telephone.................................................................................154
6.5 Installing the ML440 and AP20 Wireless DECT Telephone ..................................................................162
Section 7 INSTALLING OPTIONAL EQUIPMENT ...............................................................................................169
7.1 NEC Digital Call Logger.........................................................................................................................169
7.2 NEC IP Call Logger................................................................................................................................172
7.3 NEC Digital Player Requirements.........................................................................................................179
7.4 NEC Digital Player/Recorder Installation .............................................................................................180
CHAPTER 3. SYSTEM START UP...............................................................................................185
Section 1 SYSTEM START UP ...........................................................................................................................185
1.1 Before Starting Up the System ............................................................................................................185
1.2 Starting Up the System........................................................................................................................185
Section 2 PROGRAMMING MODE ..................................................................................................................188
2.1 Entering the Programming Mode........................................................................................................188
2.2 Exiting the Programming Mode...........................................................................................................188
2.3 Saving (Backup) the Customer Data ....................................................................................................189
2.4 Loading the Customer Data.................................................................................................................189
Section 3 SYSTEM SHUT DOWN......................................................................................................................191
3.1 Powering Off the System.....................................................................................................................191
3.2 Resetting the System...........................................................................................................................191
CHAPTER 4 MAINTENANCE.......................................................................................................193
Section 1 LITHIUM BATTERY REPLACEMENT ...................................................................................................193
ISSUE 4.0 SL2100
Hardware Manual 3
1.1 General ................................................................................................................................................193
1.2 Lithium Battery Specification...............................................................................................................193
1.3 Replacing the Lithium Battery .............................................................................................................193
Section 2 MAIN SOFTWARE UPGRADING .......................................................................................................196
2.1 General ................................................................................................................................................196
2.2 Before Upgrading the Main Software..................................................................................................196
2.3 Main Software Version Confirmation ..................................................................................................196
2.4 Upgrading the Main Software .............................................................................................................197
Section 3 LED INDICATIONS............................................................................................................................204
CHAPTER 5 SPECIFICATIONS....................................................................................................207
Section 1 SYSTEM CAPACITY...........................................................................................................................207
Section 2 SYSTEM SPECIFICATIONS.................................................................................................................209
2.1 General Precautions ............................................................................................................................209
2.2 Environmental Requirements..............................................................................................................209
2.3 Operating Conditions...........................................................................................................................209
2.4 Site Requirements ...............................................................................................................................209
2.5 AC Power Requirement .......................................................................................................................209
2.6 Electrical Specifications <Power Supply> (Chassis) .............................................................................210
2.7 CPU ......................................................................................................................................................210
2.8 Traffic Capacity ....................................................................................................................................210
2.9 IP Terminal Power Chart ......................................................................................................................211
2.10 IEEE802.3af/802.3at Class Specification..............................................................................................211
2.11 SLT Ring Signal Specification ................................................................................................................211
2.12 Mechanical Specifications ...................................................................................................................211
2.13 Optional Unit Mechanical Specifications.............................................................................................212
2.14 Doorphone Interface Specifications ....................................................................................................212
2.15 General Purpose/Door Unlock Relay Specifications............................................................................213
2.16 External Paging Output Specifications.................................................................................................213
2.17 BGM/ExMOH Source Input Specifications...........................................................................................213
2.18 External Sensor Device Interface Specifications..................................................................................213
2.19 CPU Board LAN Port Specifications......................................................................................................213
2.20 Cabling Requirements .........................................................................................................................214
2.21 Cable Requirements.............................................................................................................................214
ISSUE 4.0 SL2100
PRODUCT LIABILITY 4
PRODUCT LIABILITY
USING THE EQUIPMENT SAFELY
The following safety information describes how to avoid injuries while working with the equipment and
how to prevent damage to the equipment. Learn the meaning of the following symbols and then read
this section carefully before using the equipment.
SYMBOL
DESCRIPTION
DANGER
Incorrect use of the equipment may cause personal injury or death.
WARNING
Incorrect use of the equipment may cause personal injury or a serious system fault.
CAUTION
Incorrect use of the equipment may limit the system performance or cause the system to
fail.
The telephone system can only be used in NEC-designated countries.
If a system-down, malfunction, defect or external factor such as an electrical failure indirectly causes a loss of profit, the com-
pany (or affiliates) will not be held responsible.
The goal is to produce a comprehensive and accurate manual. However, if errors or omissions are found in this manual,
please notify NEC Corporation.
If the system requires installation or repair, contact the dealer or its service technician.
Carefully read all the manuals that relate to the system.
SAFETY CONSIDERATIONS
The following describes the safety considerations that must be observed before using the system, the
powerrelated equipment and the peripheral equipment, such as consoles, the Main Distribution Frame
(MDF), telephones, PCs, printers, etc.
DANGER
If the system emits smoke or a burning, acrid odor, immediately turn off the system power.
Operating the system in this state might cause a fire, an electrical shock, or a system failure. After
turning off the power and confirming that the smoke has disappeared, contact the dealer.
If any equipment, such as the system, the main power source, a cabinet or peripheral equipment tips
over, turn off the power and contact the dealer.
ISSUE 4.0 SL2100
PRODUCT LIABILITY 5
DANGER
Plastic knockout panels are only allowed to be cut using side cutters. Box cutter/knife is not allowed to
be used.
If liquid reaches the inside of the system or the main power source, turn off the power. Operating the
system in this state might cause a fire, an electrical shock, or a system failure.
P W R
Do not touch the internal parts of the main power source to disassemble or configure it. This action
may cause a fire, an electrical shock or a system failure.
NEC Corporation does not take any responsibility for disassembled or reconfigured equipment.
Do not put any container objects (such as a vase or a cup) on the main power source or any peripher-
al equipment. It might cause a fire, an electrical shock or a system failure.
Be sure to use cables designated by NEC or cables attached to the equipment. If cables are not des-
ignated particularly, choose cables with considering safety and transmission performance carefully.
Ask the dealer or your local agency if needed.
Do not tamper with, modify, forcefully bend, forcefully remove or twist an electrical cord or any wiring
to or from the system, the main power source or any peripheral equipment. It might cause a fire, an
electrical shock, or a system failure. If the wiring is damaged, contact the dealer.
dust
Correctly insert all of the electrical plugs into the electrical outlets. Before inserting a plug into an elec-
trical outlet, ensure that there is no dust on the plug’s blades. If there is dust on a blade, it might
cause a fire.
Do not use power other than the power that was designated for the system when it was installed.
PWR
Do not attempt to repair or move the main power source without assistance from the dealer.
Do not put any metal or combustible objects into a vent of the system, the main power source, or any
peripheral equipment. Operating the system in this state might cause a fire, an electrical shock, or a
system failure. If this occurs, turn off the power and contact the dealer.
Be careful when using any peripheral equipment’s Liquid Crystal Display (LCD). If the liquid leaks, it
can be harmful to the user and to the system.
?
Before connecting any non-NEC, customer-provided equipment, check with the supplier to ensure
that the equipment is compatible. If the supplier cannot confirm the compatibility, do not connect the
equipment. Connecting incompatible equipment might cause a fire or an electrical shock.
PWR
ISSUE 4.0 SL2100
PRODUCT LIABILITY 6
WARNING
Do not place any object on the system or the main power source. If the object falls, it might cause
personal injury or damage to the equipment.
When removing a plug from an outlet, be sure to grip the plug, not the cord. Gripping the cord to re-
move the plug could cause a fire or an electrical shock to occur.
If lightning causes a fault, contact the dealer.
Provide the appropriate temperature, humidity, and ventilation on an around-the-clock basis. For ex-
ample, at a height that is one meter (3.28 feet) above the floor, the temperature should be between
20°C and 25°C (68°F to 77°F) and the humidity should be approximately 50%.
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
Take appropriate anti-static measures so that the other end of the anti-static kit can be connected to
the metal part of the frame.
Observe the following precautions when using any optional batteries:
•The system’s emergency back-up battery may be a rechargeable lead battery. Check the emergen-
cy battery for an electrical failure.
•Battery acid (electrolyte) is extremely harmful to human skin and eyes. If battery acid contacts skin,
wash the affected area with soap and water. If battery acid contacts the eyes, flush the eyes with
water. In either event, seek medical attention. If there is battery acid on a cloth, use water to wash
the battery acid from the cloth.
•Do not intentionally short batteries. Do not put the battery near a fire or in a fire. Do not disassem-
ble the battery, drop it or knock it against another object.
•The battery’s life expectancy is affected by its environment. The normal battery life is approximately
three years. If the battery is used in an outdoor setting and is exposed to high temperatures, its life
expectancy drops to approximately one year.
•Perform periodic diagnostic tests and maintenance procedures on the emergency battery and its
terminals to ensure their readiness. If there is a power failure and the emergency battery is not
ready, then the system will not work. Additionally, a damaged or dead battery, or terminals that
need replacement might cause battery acid to leak, which might cause smoke or a fire. The battery
and terminals are periodic replacement parts (the cost is chargeable to the customer). A service
contract, with the supplier or service technician, to perform routine maintenance for the battery is
recommended.
Do not touch peripheral equipment with wet hands. Do not allow any liquid to touch any of the periph-
eral equipment.
Do not touch the printer’s internal components when replacing disposables such as a cartridge or a
ribbon. Ensure that the printer is turned off and that it is not hot in order to prevent burns from any
accidental contact with the internal components.
Do not drop the peripheral equipment or knock it against another object. These actions might cause
an equipment failure.
ISSUE 4.0 SL2100
PRODUCT LIABILITY 7
CAUTION
Thinner
Do not use benzine, thinner or alcohol for cleaning. When removing dust and dirt, put diluted, mild
detergent on a cloth and then wring out the cloth. Remove the dust and dirt with the cloth and then
wipe the cleaned area with a dry cloth.
Do not place any equipment in the following environments:
•Locations that are exposed to direct sunlight
•Locations where the moisture level exceeds the allowed level
•Locations where the equipment might be exposed to water, oil, orchemicals
•Locations with very low temperatures, such as in a walk-in cooler orfreezer
•Locations that are exposed to Electromagnetic Interference (EMI) from devices such as television
sets and two-way radios
•Locations that receive illegal electric waves
The life expectancies of the system and the main power source will be shortened if placed in a loca-
tion that is affected by hydrogen sulfide or salt, such as a seaside area.
Installation Environment
Consider the following items before the installation.
Stability
WARNING
Install the system with anchor bolts to prevent constant movement or vibration, such as from a nearby
motor or automatic door, and to resist catastrophic movement from natural disasters, such as an
earthquake. If the system moves or falls, an injury could occur.
Floor, Wall and Ceiling
WARNING
The wall and ceiling materials must be resistant to Electrostatic Discharge (ESD) and provide heat
insulation. Since the battery’s life expectancy depends on the ambient temperature, the room where
the battery is installed must be well ventilated and vented to the outside. Check the battery specifica-
tions to determine if the battery can or cannot be installed near a motor or a power transformer.
The floor material that is under and around the system must be resistant to ESD.
Windows
CAUTION
Keep all of the windows closed if the location is affected by dust, sea breeze or corrosive gas. Cur-
tains or blinds are necessary to avoid direct sunlight.
Fire Extinguisher
WARNING
Place a fire extinguisher for electrical fires (such as a carbon-gas fire extinguisher or a halon-gas fire
extinguisher) near the system. It is recommended that the room also be equipped with an automatic
fire-detection system. In the event of smoke and fire, turn off the main power source and the backup
battery, then use the fire extinguisher to put out the fire while trying to avoid inhaling any smoke.
ISSUE 4.0 SL2100
PRODUCT LIABILITY 8
Safety Environment
WARNING
Consider measures to deal with disasters (such as fires, floods and earthquakes) and to ensure the
safety of the staff.
Regularly clean the room or rooms where the switching equipment resides.
Do not spray any insecticides directly on the equipment (insecticides can adversely affect the switch-
ing equipment).
Air Conditioning Facilities
WARNING
The system and the air conditioning system must be installed separately and have separate power
sources.
To prevent an electromagnetic arc from causing noise, attach a surge-limiting capacitor and resistor
on the air conditioner’s electromagnetic switch’s coil.
It might be necessary to adjust the ventilation so the air conditioning is equally effective throughout
the equipment room.
Do not place the system in a location where condensation might fall from an air conditioner or a duct.
Do not place the system in a location where hot and humid air is exhausted, as this might damage the
system.
Lightning Strikes
WARNING
The grounding system must protect the system, MDF, main power source, PCPro, printer, modems,
etc. from damage caused by lightning strikes and electrical surges.
All the grounding conductors must have a resistance of less than one Ω to bring a zerovoltage refer-
ence to the system components.
To achieve this, the following ground conductors must connect to the Primary Ground Bar:
•The Earth Ground (E) from the Rectifier
•The Frame Ground (FE) from the system
•The Power Ground (PE) from the system, through the Rectifier
•The Frame Ground (FE) from the MDF
•The AC service outlets, with plug outlets, for the PCPro, printer, modems and any measurement
devices, such as a protocol analyzer.
Electromagnetic Interference
CAUTION
When installing an additional device in the vicinity of the system, observe the installation and operat-
ing instructions for the device.
Otherwise, EMI noise from the device may cause a malfunction of the system.
Disposables and Periodic-replacement Parts
CAUTION
Many parts, such as batteries, backup batteries, fuses and displays need to be replaced on a periodic
basis. In the event of sudden traffic, a part that is past due for replacement might lead to a system
failure and damage to the system.
A service contract with the dealer or its service technician to monitor the replacement cycles and to
supply the replacement parts and the necessary disposables is recommended.