NEC SL1100 User manual

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Desktop Suite Manual
NDA-31216
Issue 1.0
SL1100

NEC Corporation reserves the right to change the specifications, functions, or features at any
time without notice.
NEC Corporation has prepared this document for use by its employees and customers. The
information contained herein is the property of NEC Corporation and shall not be reproduced
without prior written approval of NEC Corporation.
Pentium®is a trademark or registered trademark of Intel Corporation or its subsidiaries in the
United States and other countries. Windows®is a registered trademark of Microsoft
Corporation. All other brand names and product names referenced in this document are
trademarks or registered trademarks of their respective companies.
Copyright 2012
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

Desktop Suite i
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Table of Contents
Chapter 1 Introduction to Desktop Applications
Section 1 Introduction...................................................................................1-1
Section 2 Overview........................................................................................1-1
Section 3 Installation Considerations .........................................................1-3
3.1 Standalone Configuration ............................................................ 1-3
3.2 O&M (Operation and Maintenance) ............................................. 1-3
3.3 Remote Connections ................................................................... 1-3
Section 4 System Requirements..................................................................1-4
4.1 Minimum PC Requirements ......................................................... 1-4
4.2 Supported Operating Systems ..................................................... 1-5
4.3 Licensing ...................................................................................... 1-5
4.4 SL1100 Hardware Requirements ................................................ 1-5
Chapter 2 Installation
Section 1 Installation Steps..........................................................................2-2
1.1 Distribution Format ...................................................................... 2-2
1.2 Installation Procedure .................................................................. 2-2
1.2.1 Prerequisite Installations ............................................................2-2
1.2.2 Application Installation ...............................................................2-3
1.3 Program Access .......................................................................... 2-8
Section 2 SL1100 Desktop Suite System Programming............................2-9

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Section 3 Configuration Wizard .................................................................2-12
3.1 Configuration Startup ................................................................. 2-12
3.2 Configuration Wizard, Welcome Screen .................................... 2-12
3.3 Configuration Wizard, Network Interface ................................... 2-13
3.4 Configuration Wizard, IP Address ............................................. 2-14
3.5 Configuration Wizard, Installer Credentials ............................... 2-15
3.6 Configuration Wizard, Ports ....................................................... 2-16
3.7 Configuration Wizard, O&M ....................................................... 2-17
3.8 Configuration Wizard, Operational Mode .................................. 2-18
3.9 Configuration Wizard, Extension ............................................... 2-19
3.10 Configuration Wizard, System Mode ......................................... 2-20
3.11 Configuration Wizard, Audio Device .......................................... 2-21
Section 4 Configuring Dialing Rules ......................................................... 2-22
Section 5 Changing Audio Settings in Windows 7...................................2-25
5.1 To change the Audio Properties for the Playback device: ......... 2-25
5.2 To change the audio properties for the Recording device: ....... 2-27
Chapter 3 Toolbar Functions
Section 1 Toolbar Functions ........................................................................3-1
1.1 Answer ......................................................................................... 3-2
1.2 Hold ............................................................................................. 3-2
1.3 Transfer ....................................................................................... 3-2
1.3.1 Transfer Call – Start ................................................................... 3-3
1.3.2 Transfer Call – Blind .................................................................. 3-3
1.3.3 Transfer Call – Cancel ............................................................... 3-3
1.4 Hang Up ...................................................................................... 3-3

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1.5 Dial ............................................................................................... 3-4
1.5.1 Dial – Start ................................................................................. 3-4
1.5.2 Dial – Cancel ..............................................................................3-4
1.6 Conference .................................................................................. 3-5
1.6.1 Conference Call – Start ..............................................................3-5
1.6.2 Conference Call – Cancel .......................................................... 3-6
1.7 Page ............................................................................................ 3-6
1.8 Park ............................................................................................. 3-7
1.9 Unpark ......................................................................................... 3-7
1.10 Barge In ....................................................................................... 3-8
1.11 Directed Call Pickup .................................................................... 3-9
1.12 Group Call Pickup ........................................................................ 3-9
1.13 Pickup Other Group ................................................................... 3-10
1.14 Last Number Redial ................................................................... 3-10
1.15 Call Redirect .............................................................................. 3-10
1.16 Call Forward .............................................................................. 3-11
1.17 Do Not Disturb (DND) ................................................................ 3-12
1.18 Auto Handset/Auto Headset ...................................................... 3-12
1.19 Add Note .................................................................................... 3-13
Section 2 Directory View.............................................................................3-14
2.1 Opening the Directory View ....................................................... 3-14
2.1.1 Title Bar and Main Menu ..........................................................3-15
2.1.2 Function Toolbar ......................................................................3-16
2.1.3 Search Area ............................................................................. 3-17
2.1.4 Table Viewer ............................................................................3-18
2.2 Company Directory .................................................................... 3-19

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2.2.1 Adding a New Entry to the Directory ........................................ 3-19
2.2.2 Modifying an Entry in the Directory .......................................... 3-21
2.2.3 Deleting an Entry from the Directory ........................................ 3-21
2.2.4 Printing the Directory ............................................................... 3-21
2.3 Contacts/Personal Lists ............................................................. 3-21
2.3.1 Adding a New Entry to the Contacts/Personal List .................. 3-22
2.3.2 Modifying an Entry in the Contacts/Personal List .................... 3-23
2.3.3 Deleting an Entry from the Contacts/Personal List .................. 3-23
2.3.4 Printing the Directory ............................................................... 3-23
Section 3 Call Log View ..............................................................................3-24
3.1 Opening the Call Log ................................................................. 3-24
3.1.1 Title Bar and Main Menu .......................................................... 3-25
3.1.2 Filter Toolbar ............................................................................ 3-25
3.1.3 Record Viewer ......................................................................... 3-26
3.2 Deleting a Record from the Call Log ......................................... 3-27
3.3 Printing the Call Log .................................................................. 3-27
3.4 Archiving the Call Log ................................................................ 3-27
Chapter 4 Outlook Add-In
Section 1 Outlook Add-In..............................................................................4-1
1.1 Configuration ............................................................................... 4-1
1.2 Making a Call ............................................................................... 4-4
1.3 Conference .................................................................................. 4-5
1.4 Transfer ....................................................................................... 4-7
1.5 End Call ....................................................................................... 4-9