Polycom realpresence trio 8800 Specification sheet

Telstra Trio 8800 Conference Phone Feature Guide | August 2016 Page 1
Polycom Trio 8800 Feature Guide
The following screens display on the
RealPresence Trio 8800:
Home Screen –displays your messages,
settings and information
Place a Call Screen –enables quick
access to the dial pad, contacts and Recent
Calls.
Calls Screen –displays all active and held
calls on your line
To move between the Home Screen and
the Call Screen:
From the Home screen
Tap
Tap Recent Calls, Active Calls or
Contacts
Display the Home Screen
You can display the Home screen from any
screen or menu.
To view the Home screen:
Tap
Tap Home .
Place a Call Screen
The Place a Call screen is displayed when
you tap the Place a Call icon on the
Home Screen. From the Place a Call
screen, you can access the dial pad,
Contacts and Recent Calls.
Calls Screen
The Calls screen is displayed when you
place a call and you have an active call in
progress. When you have an active call in
progress, the name and number of the
contact you are talking with and the
duration of the call is displayed in the Calls
screen.
Active call on the Calls screen
You use the display screen on the phone to
handle calls, adjust volume, redial
numbers, navigate screens, enter data and
select options.

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Polycom Trio 8800 Feature Guide
A Page Indicator shows at the bottom of
the screen and indicates the page you are
currently viewing (if there are multiple
screens). You can press and hold the Page
Indicator to control how many icons display
on the Home screen.
Two calls on the Calls screen
The Touch Pad appears when you have an
active call. Use to select specific functions.
Navigation
Swipe the screen to navigate or scroll up,
down, left or right, through on-screen menu
items.
In the active Call Screen use the Back
button or the Home button to return to the
Home screen.
Mute
The mute buttons are used to Mute and Un-
mute the microphone during a call.
Mute button Unmute Button
Volume
When the phone is idle adjust the ringer
volume by pressing +/- on the volume
button.
During a call, press the +/- to adjust the
speaker volume.
Dial pad
The dial pad is used to enter numbers,
letters, special characters and blank spaces
It is accessed from the Home screen by
tapping
Phone status is indicated by three bi-colour
LED’s located above the microphones, and
by a call icon located on the screen.
LED Status indicators
Solid red - A muted call
Flashing red –A held call
Solid Green –A dial tone is available,
dialling is in progress, or a call is in
progress
Flashing Green –An incoming call
Line and call indicators
Icon
Line or Call
state
Description
Active Call
A call is in progress
Placing a Call
The phone is calling
a number
Do Not
Disturb
The Do Not Disturb
feature is enabled.
Your phone will not
ring
Forwarding
The Always
forwarding feature
has been enabled
on your phone

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Polycom Trio 8800 Feature Guide
Hold
A call or conference
is on hold
Messages
You have one or
more new messages
Registered
Line
The phone can
place and receive
calls
Missed Call
Missed audio call
Unregistered
Line
The phone is unable
to place and receive
calls
RealPresence Trio 8800 can manage a
maximum of 24 active, incoming, and held
audio calls at a time. However, you can
have only one active call in progress with
numerous other incoming calls or calls on
hold.
During a call the phone displays the name
and number of the party you are talking
with and the duration of the call.
You can place a call by doing one of the
following:
From the Home Screen
Tap Place a Call , then enter
the phone number
Tap to place the call
To place a call from a call list
From the Home Screen
Tap
Tap Recent Calls or Place a Call
Recent Calls will list:
Missed Calls
Received Calls
Placed Calls
Calling from a Directory
You can place a call from the Contact
Directory or the Corporate Directory
Tap Contacts from the Home
Screen
Tap a contact
From the Details screen, tap
next to the number you want to call
Or
In the Search field, enter your
contact’s first or last name
Tap the contact
In the Details screen, tap next
to the number you want to call
Redialling
Tap Recent Calls on the
Home screen
Tap the Number you wish to call

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Polycom Trio 8800 Feature Guide
You can answer your calls when your
phone is idle, when you have held calls or if
you are currently in a call.
Note: If you answer a call while you are
already on another call, the active call will
be put on hold.
To answer a call
Tap Answer
To decline a call
Tap Decline
To answer a call when you are on an
active call
If you are in a call when an incoming call
arrives, a call waiting tone beeps and the
Incoming Call window is displayed
Tap Answer
In an active Call
Tap End Call
Held Call
To end a held call:
Tap the held call
Tap Resume
Tap End Call
While your phone is ringing
Tap Decline (The call ends before
it can connect)
In an active call
Tap Hold
To resume a held call
Tap Resume
You have the option of announcing a
transferred call or transferring
unannounced.
Announced Transfer
While on a call
Tap Transfer
(The active call is placed on Hold)
Enter a number or choose a contact
After speaking to the second party, Tap
Complete Transfer
Unannounced Transfer
While on a call
Tap Transfer
Enter number of second party or select
contact
Tap Complete Transfer
Note: Transfer may be cancelled at any
time during the establishment by tapping
Cancel. The original call is resumed
You can initiate a conference call with four
contacts and hold, resume, or split a
conference call. The RealPresence Trio
8800 can manage a maximum of 12 active
or held conference calls at a time.
However, you can have only one active
conference call in progress with numerous
other conference calls on hold.
Initiate Conference Calls
You can initiate a conference by adding a
contact during an active call and merging
the contacts into a conference call.
To initiate a conference call:
Call a contact.
Once the contact answers, tap Add
.
The call is automatically placed on Hold.
Enter another contact’s number or select
a contact from Contacts or Recent Calls.
Tap Merge Calls
The contact is added to the conference.
Add Additional Participants to a
Conference Call
You can add up to four contacts to a
conference call.

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Polycom Trio 8800 Feature Guide
To add additional participants to a
conference call:
During an active conference call
Tap Add Participant
Enter the contact’s number or select a
contact from Contacts or Recent Calls.
When the caller answers
Tap Merge Calls
Caller is added to the conference call.
Mute All
To mute all conference participants:
Tap Mute All
Ending a Conference Call
By default, when you end a conference call,
your connection to the call ends, and the
other participants in the conference remain
in the call.
To end a conference call:
During a conference call:
Tap Hang Up .
Hold Conference Calls
When you place a conference call on hold,
you place all conference participants on
hold.
To place a conference call on hold:
Tap the Conference call
Tap Hold
Tap Back
If you’re in the Calls screen, highlight the
conference first.
Resume Conference Calls
Resuming a held conference call enables
all participants to hear the audio of
everyone on the call.
To resume a held conference call:
Tap Resume
Manage Conference Call Participants
If your system administrator enables the
conference management feature, you can
mute and remove participants from the
conference.
To manage a participant in a conference
call:
During an active conference:
Tap the participant
Do one of the following:
Tap Far Mute to mute the
participant. The muted participant can
hear everyone, but no one can hear the
muted participant.
Tap the participant again
Tap Hang Up to remove the
participant from the conference
From the Home screen

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Polycom Trio 8800 Feature Guide
Tap Place a Call
Enter your VMR number
You have now joined the meeting.
If you are the host:
Tap Dial Pad and enter the # key to
host the meeting.
Add your PIN number.
Wait for other participants to join the
meeting.
Tap End Call at any stage to
disconnect from the meeting.
You can set up your phone to forward calls
to another party. You can choose to
forward all incoming calls, or just those
when you are on another call or when you
don’t answer. Your phone will answer calls
even if you enable the Do Not Disturb
feature.
To forward all incoming calls to a
contact
Tap Settings
Tap Features
Tap Forward.
From the Forwarding Type Select screen,
select a forwarding type:
Always Forwards all incoming calls.
No Answer Forwards all unanswered
incoming calls.
Busy Forwards incoming calls when you’re
in a call.
Enter a number to forward calls to, tap
Done and tap Enable.
If you selected the No Answer option, you
can enter the number of rings before the
system forwards the call. The default is set
to nine.
After you have enabled the call forwarding
feature, The forwarding number or name of
the contact you chose displays in the status
bar, and when you select Always as your
forwarding option, the forwarding icon is
displayed on the line.
Disable Forwarding
Tap Settings
Tap Features
Tap Forward
Tap Always, No Answer or Busy
Remove the number
Tap Done
Tap Disable
When you enable Do Not Disturb (DND),
you prevent your phone from ringing. All
incoming calls are sent directly to
voicemail. (if voicemail has been set up). All
calls received while DND is enabled, will be
displayed in your Missed Calls list. When
you enable DND, the following occurs:
The DND icon is displayed in the top
right corner of the screen.
To enable and Disable Do Not Disturb
Tap Settings
Tap Features
Tap Do Not Disturb
Tap Enable
Disable Do Not Disturb
Tap Settings

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Polycom Trio 8800 Feature Guide
Tap Features
Tap Do Not Disturb
Tap Disable
Your phone maintains lists of Missed,
Received and Placed calls. Each list can
hold up to 100 entries. If you miss a call,
your screen will display the number of
missed calls next to Recent calls on the
Home screen. After you have viewed
information about a missed call, the
message on the screen is removed.
From Call lists, you can view call details
including time, date and caller, Edit list
details, Call back an entry, Save entry to a
directory or Clear an entry from the list.
View Call Lists
From the Home screen
Tap Recent Calls
Your Call List is displayed. Scroll up and
down the list by swiping the screen
Tap the caller to call
You can change the backlight intensity on
your phone. There are three different
settings available to you:
Backlight On –The brightness of the
screen when there is phone activity
Backlight Idle –The brightness of the
screen when there is no activity
Maximum Intensity –The brightness scale
that applies to both Backlight On and
Backlight Idle intensities
Set Backlight On Intensity:
Tap Settings
Tap Basic
Tap Backlight Intensity.
Tap Backlight On Intensity.
Tap the intensity you want. The default
is High.
Set Backlight Idle:
From the Backlight Intensity screen
Tap Backlight Idle Intensity.
Tap the intensity you want, and tap
Back. The default is Low.
Set Maximum Intensity:
Tap Maximum Intensity.
Tap Up or Down, or drag your finger
along the slider, to increase or decrease
the maximum intensity the screen
displays.
Tap the Home icon to return to the
Home screen at any time.
You are notified of new voicemail
messages in two ways:
The number of voicemails display on the
Voicemail option in the menu or an audible
alert is played.
From the Home screen:
Tap Settings
Tap Features
Tap Voicemail
Tap Message Centre
From the Messages screen
Tap Connect and follow the prompts to
access your messages
Set or Change your Voicemail Greeting
Contact your system administrator or
service provider for information on setting
your voicemail greeting.