LifeSize Icon 600 User manual

LifeSize®Icon 600™
Installation Guide
January 2013

LifeSize Icon Video System Installation Guide 2
Preparing for Installation
As you prepare to install your LifeSize video system, consider the physical conditions of the room,
compatibility with displays and your network configuration.
Related documentation is available from lifesize.com/support.
Before You Install
If you are not using DHCP, a network administrator must manually set an IP address, subnet mask, and
default gateway for your LifeSize video system.
Network Bandwidth
Poor audio and video quality might result from insufficient bandwidth on your network. LifeSize
recommends that your network be capable of at least 1 Mb/s (incoming and outgoing) for a high definition
video call. During video calls with lower bandwidths, LifeSize video systems automatically select the best
resolution that can be achieved with the available bandwidth.
Domain Name Service Server
If you intend to use domain addresses for placing calls, either configure a DNS server or use a DHCP
server that automatically sets a DNS server.
Room Configuration
The size, shape, layout, and occupancy of the room dictate where you place your video conferencing
components. For example, in a conference room, place a LifeSize Digital MicPod at the center of the group
of participants.
You can lock the LifeSize codec with a secure loop to prevent physical removal of the device. For
assistance, contact your LifeSize Partner or LifeSize Technical Services.
WARNING Avoid routing cables from the codec across foot-traffic areas. Tripping on
the cables can cause personal injury as well as permanent damage to the
connectors in the cables and the codec itself.
The lighting in your environment affects image quality. The optimal lighting for LifeSize video systems is
300 to 500 LUX. If light levels are set too low, consider adding artificial light. Indirect light from shaded
sources or reflected light from pale walls often produces excellent results.
Avoid the following:
•direct sunlight on the subject matter, background, or camera lens
•direct illumination of the subject matter and camera lens

LifeSize Icon Video System Installation Guide 3
•colored lighting
•harsh side lighting or strong light from above
System Components
Your package contains the following components:
•LifeSize codec and power supply unit (PSU)
•LifeSize remote control, including two AAA batteries
•Standard cable kit
Read more at Cables.
•LifeSize Digital MicPod with a 4-meter (13.1 foot) LifeSize Link cable
•Depending on the package that was purchased, one of the following cameras is included with a power
supply and a high speed 3-meter (9.8 foot) HDMI cable:
-LifeSize Camera 10x
-LifeSize Camera 200
•Quick reference card (QRC)
Installing Your System
Before you install your system, read the LifeSize Safety and Regulatory Notices for important safety
information.
WARNING Exercise care when connecting cables to the codec. Face the back of the
codec or ensure that allconnectors are visible whenconnecting a cable to
the codec.
To install your LifeSize system, remove all components from the product packaging and place them in the
appropriate positions in your conference room or office.
WARNING Do not place anything on top of or adjacent to the codec that can obstruct
air flow around the unit or generate heat. Doing so can cause the system
to overheat and restart. Prolonged overheating can damage the codec.
Ensure the room that houses the codec is properly ventilated and
temperature controlled.

LifeSize Icon Video System Installation Guide 4
Refer to the QRC that is included with your system for a visual depiction of the appropriate setup. The
numbers that appear on the QRC correspond to the following steps:
1. Open the battery compartment on the remote control by sliding the bottom end toward the back side of
the remote. Insert two AAA batteries:
To close the battery compartment, align the cover with the rails on the remote and slide in place.
2. To connect your camera to the codec, insert the HDMI cable into the HD port on the camera and plug
the opposite end into the port on the codec.
Insert the power adapter cable into the power port on the back of the camera, and plug the power
adapter into a power outlet.
Optional: Install the glare visor, using the notches on the lens barrel to guide the visor into its correct
position. Use the visor only if it improves the image in your environment.
CAUTION Do not attempt to pick up the camera by the glare visor, as it might pull
loose and subject the camera to damage.
3. Insert the appropriate end of the display cable (HDMI or DVI-I to HDMI) into the port on the back of
your display and the opposite end into the port on the back of the codec. Insert the display power
cord into a power outlet.
To connect a second display, insert the video display cable into the DVI connector on the back of your
display and the opposite end into the port on the codec.Attach the display power cord to a power
outlet. LifeSize Icon automatically configures the second display.
NOTE Connecting a second display requires a license key.
4. Insert the network cable into the network port marked with the LAN symbol on the back of the
codec. Insert the opposite end of the network cable into a network port on the wall.
5. Insert one end of the LifeSize Link cable into the LifeSize Digital MicPod and the other into the port
on the back of the codec.
WARNING LifeSize recommends that you use a cable tie to secure the LifeSize
Digital MicPod cable to the back of the codec at the location marked .

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For a dual LifeSize Digital MicPod configuration, use the second LifeSize Link cable to connect the first
LifeSize Digital MicPod to the second one.
6. Insert the cord from the power adapter into the power outlet marked on the back of the codec.
Insert one end of the power cord into the power adapter and the opposite end into a power outlet on
the wall. See System Health for more information about the state of the system as it boots or as
conditions change.
The LifeSize system starts and illuminates an LED on the front of the codec. When the video system
completes the startup process, an initial configuration dialog directs you to configure your system from
a web browser.
If no IP address is assigned to your system, configure the IP address using a directly connected
Ethernet cable between your computer and the system. Read more at Using a Directly Connected
Ethernet Cable.
WARNING To avoid damaging the system, do not disturb or disconnect any of the
connected devices while the system is starting.
7. Configure the system from a web browser: enter the video system’s IP address, and log in with
administrator credentials. The default username and password are admin.
LifeSize recommends changing your password at this time.
For troubleshooting topics, refer to Troubleshooting Installation Issues.
Initial Configuration
Refer to the LifeSize Icon 600 Video System Guide and the browser-based online help to complete the
initial configuration and for additional configuration steps if your environment uses any of the following:
•Network Address Translation (NAT)
•firewall
•H.323 gatekeepers
•SIP registrars
•other network security systems

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Supported Resolutions
LifeSize video systems connect to HD displays (720p minimum) with the following supported display
resolutions:
•1280 x 720p60
•1920 x 1080p30
•1920 x 1080p60
NOTE If a display does not support a resolution, that resolution does not appear.
The primary output defaults to 1920 x 1080p60. To change the display resolution, access your video
system from a browser and navigate to Preferences > Video > HD Display Resolution. A license key is
required for 1080p calls.
Optional Peripherals
You can connect the following optional peripherals to enhance your LifeSize video system:
Peripheral Usage
Audio In (Line In) For use with an external line level audio input. The following audio input devices are
supported:
•Headphone microphones
•Mic Level microphones
•Line Level microphones
To set the appropriate analog gain for your input device, access your video system from a
browser and navigate to Preferences > Audio > Analog Mic Gain.
Audio Out (Line Out) For use with external line level output speakers that are not built into the HD display or with
a headset (left plus right).
Warning:Excessive sound pressure from earphones and headphones can cause hearing
loss.
DVI In For use with devices and laptops for presentations or to share PC data; accepts both digital
video and VGA analog signals with the proper adapter cable. For devices and PCs with
VGA output, LifeSize includes a VGA to DVI-A cable. An HD source can be used with an
adapter.
With a second LifeSize camera.
NOTE: If you connect a second camera, you cannot initiate a presentation.

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Troubleshooting Installation Issues
Installation issues that you might encounter with your LifeSize video system typically involve network
bandwidth or connectivity, improperly configured IP addresses, or improperly connected cables. For more
information about troubleshooting issues that you might encounter with LifeSize video systems, refer to the
LifeSize Icon 600 Video System Guide.
Loose Cables
Improperly connected or loose cables are common causes of problems with hardware units. When
investigating a system problem, inspect the external controls and cable connections. Ensure that
connections are correct and secure and that nothing is obstructing the cables.
Blank or Distorted Display
If your screen image is distorted and unusable, or if the display is blank, select a lower resolution or frame
rate for your HD display. To configure the display resolution, access your video system from a browser and
navigate to Preferences > Video > HD Display Resolution.
No Power
Follow these steps to troubleshoot a power problem:
1. Disconnect the PSU from the LifeSize codec and the AC source.
2. Plug a working appliance into the AC source to determine whether the source is functioning.
3. If the AC source works, plug the PSU into the AC source, but do not connect the PSU to the LifeSize
codec.
4. Disconnect the PSU from the AC source; connect the PSU to the LifeSize codec; and reconnect the
PSU to the AC source. If the LifeSize codec fails to boot, the codec might be the source of the
problem.

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IP Address Shows an Invalid Value
If the IP address that appears in on the main screen shows an invalid value after you complete the
initial configuration, one of the following conditions might exist:
NOTE If you change the default gateway, ensure that you reboot the system.
Using a Directly Connected Ethernet Cable
If no IP address is assigned to your system, configure the IP address using a directly connected Ethernet
cable between your computer and the system.
1. Ensure there is no other Ethernet cable plugged into the system.
2. Attach an Ethernet cable between your computer and the system.
3. Allow the DHCP address acquisition to time out, approximately 30 seconds.
Your system is then configured with the IP address of 169.254.x.x.
4. From a web browser, enter 169.254.1.1 and log in with administrator credentials. The default
username and password are admin.
Refer to the LifeSize Icon 600 Video System Guide and the browser-based online help to complete the
initial configuration.
Condition Resolution
The unit is configured to obtain an address using
DHCP, but no DHCP server is available.
NOTE: The DHCP client self-assigns an address in
the 169.254 class B network.
Verify that the unit is plugged into a network that has a
DHCP server present.
Faulty Ethernet cable connection. Replace the Ethernet cable with a high quality cable.
The unit is configured to use a static IP address, but
no IP address has been entered. Identify and enter the necessary IP information.
If you are unable to access a video system by entering its
IP address in a web browser, press and hold the red
button for between 10 and 15 seconds to reset the video
system to its default settings.
Network connection is unavailable.
NOTE: Status appears in > . Inspect your network connection.

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Camera Issues
Video from the camera appears on the main screen. If no video from the camera appears, follow these
steps:
1. Ensure that the camera is properly connected to the LifeSize codec, as described in Installing Your
System.
2. Verify that the blue LED on the front of the camera is lit and not blinking.
3. From the main screen, select > to access system information. Ensure that the status of the
camera is Connected.
Improving a Dim Image
Access your video system from a browser to adjust the HD Camera Brightness preference in
Diagnostics > Camera. You can also add a light source to improve the subject’s illumination. Read more
at Room Configuration.
System Health
The health icon appears on the main screen when a system issue arises that requires your attention.
The shading behind the icon reflects the severity of the issue. Select > for more information about
the issue.
System issues can include the following:
•The system does not have an active microphone. Check the device’s connections.
•The network is disconnected.
•Registration with the H.323 gatekeeper or the SIP registrar failed.
•The system is overheating.
-The yellow indicator warns you when the system temperature is above normal operating
temperature. The codec adjusts fan speed automatically to cool itself.
-The red indicator warns that the system is overheated and approaching the maximum allowed
operating temperature, at which point it will automatically restart.
WARNING Temperatures that require the codec to restart can permanently damage
codec components. Make sure the room that houses thecodec features a
controlled temperature and is well ventilated.

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Best Practices
This section recommends best practices for the planning, evaluation, and installation of a LifeSize video
system. Consider the following topics when setting up a video system:
•Video Conferencing Environment
•Component Placement
•Cables
•Acoustic Echoes
Video Conferencing Environment
The characteristics of the rooms in which you install your video systems influence the placement of your
components. For example, the configuration of a room might affect how you answer the following
questions:
•Will the environment include a single display or a dual display? Where is the most ideal location for
your displays? Does the room include a projector?
•Will everyone be visible to the camera and have a clear view of the display?
•Consider potential cabling issues for audio, video, and network. Do you need lengths beyond the
cables that were shipped with your LifeSize components? How do you intend to conceal the cables?
Can they be run around furniture, through walls, or under carpet?
•Does the codec need to be concealed? Can it be rack mounted?
Consider the location of the following objects before performing your installation:
•windows and other light sources
•doors
•power outlets
•LAN outlets
•air vents
•overall dimensions of the room
•current seating arrangement
The following sections about Audio and Lighting issues describe the importance of most of these items.
Read Cables for more information about power outlets and LAN outlets.

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Audio
Sound Reflecting Surfaces
Windows and other hard surfaces, such as brick, wood paneling, and concrete, are highly reflective and
can cause audio to sound tinny. Consequently, LifeSize recommends that you do not place audio input
devices close to walls or windows. Instead, place such devices in the center of the room and arrange
participants at least four feet away from the input. Clear a radius of 2 feet around the input to minimize
reflectivity. Hang blinds, shades, or curtains from windows to absorb sound and further reduce reflectivity.
Standard office carpeting is also recommended to reduce reverberation, while sound reflective surfaces
like tile and hardwood are not recommended.
Noise Sources
Keep audio input devices away from sources of noise, such as air vents and any components that house
fans or motors. On the HVAC, sound dampening registers and baffles are recommended to help reduce
noise from the flow of air in the ventilation system.
Speakers
Keep speakers and other audio output devices at least 4 feet away from audio input devices.
Audio Coverage
•LifeSize Digital MicPod has an optimal coverage radius of 12 feet, making it ideal for a room in which
all participants are located within 12 feet of the device (such as a 24 x 24 foot room).
•For a room that is longer than it is wide, a dual LifeSize Digital MicPod configuration can cover a 20 x
40 foot room. Read Audio Input Device for more information.
Lighting
LifeSize recommends that you use only one quality of light. For best results, LifeSize recommends that
participants be lit to 350-500 LUX. Overhead fluorescent lights might provide sufficient lighting if they are
concentrated over the conference room table. However, such lights can cause unacceptable shadows if
they are located behind or directly above the participants.
Avoid using natural light, which changes location and intensity throughout the day. It is also recommended
that you avoid mixing daylight with artificial light or mixing different light temperatures.
Component Placement
This section identifies ways to help you decide where to place the following components of your LifeSize
video system:
•Codec
•Audio Input Device
•Audio Output Device
•Camera
•Video Display

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Codec
Most LifeSize codecs are designed to be set top devices that lie horizontally on a stand. Consider the
minimum vent clearance, power consumption, and codec weight when you decide how and where to place
a codec.
After you place a codec in an appropriate location, follow the guidelines in the rest of this section to ensure
that it performs at an optimal level.
Audio Input Device
Follow these guidelines to obtain the best possible performance from your audio input device:
•Place the audio input device in the center of the conference table.
•Position the audio input device at least three feet away from any active speakers.
•Keep objects that might block acoustical signals, such as plants, laptops, or lamps, more than two feet
away from the audio input device.
•Keep noise sources, such as speakers and components that house fans or motors, at least four feet
away from the audio input device.
NOTE LifeSize Digital MicPod detects noise in all directions equally.
•Place the audio input device at least two feet away from the closest participant.
•Avoid movement within two feet of the audio input device.
•Do not place the audio input device directly underneath or beside acoustically reflective surfaces, such
as walls, glass tables, or windows.
•Position the audio input device so that participants are within 0-45 degrees of the table surface.
•Avoid moving the audio input device during a call.
•Speak at normal conversation levels and direct your voice toward the audio input device.
•Avoid speaking directly above the audio input device.
NOTE To obtain the best possible performance from a dual LifeSize Digital MicPod
configuration, place the two devices at least 10 feet apart on a table surface.
Audio Output Device
Use any of the following speaker types to listen to audio output:
•internal speakers that are built in to a display
•external speakers

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Follow these guidelines to obtain the best possible performance from your audio output devices:
•Use only speakers that provide a flat frequency response and a linear output signal.
•Position all speakers at least five feet from the microphones, regardless of the type of device that you
use.
•Adjust the speaker volume to 40-50% of its maximum value. Speakers often produce distorted output
when the volume is set to a value that is greater than 60% of the maximum, and distorted output can
cause acoustic echo. Read Acoustic Echoes for more information.
•Avoid Dolby or surround sound speakers, which can change their speaker signal and generate
echoes.
Camera
In most cases, LifeSize recommends that you mount the camera in coordination with the display to provide
as close to an eye-to-eye experience as possible. Follow these positioning guidelines:
•Position the camera in the center of the primary display.
•Place the camera immediately below or above the primary display. In most cases, the position
immediately below the display is preferable.
•Place the camera far enough from the participants so that everyone is captured within the camera’s
field of view (70 degrees for LifeSize cameras).
Video Display
The video display that you choose for a conference room depends on many factors. One important
criterion, though, involves making certain that the display’s input matches the video system’s output.
Consider whether a display provides participants with a comfortable experience. The following factors
influence the optimal size of a display:
•size of the room
•participants’ distance from the display
•level of required detail
•budget
If the camera is centered on the top or bottom of the display, LifeSize recommends that you position the
display so that its top is as high as the forehead of a typical participant.
Cables
The LifeSize video system is shipped with the following cables:
•Power cable – Your LifeSize video system ships with a 2-meter power cable. Use an extensioncord for
longer runs.
•Ethernet or LAN cable – The video system ships with a 3-meter RJ45 Ethernet/LAN cable. You can
substitute a longer Ethernet cable (Category 5e, at a minimum): up to 100 meters (328 feet).

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•LifeSize Digital MicPod cable – The LifeSize Digital MicPod ships with a 4-meter LifeSize Link cable.
•Display cables – The video system ships with a 3-meter HDMI to HDMI cable and a 3-meter HDMI to
DVI-D cable. Both are high speed HDMI cables that support 1080p60.
•VGA/DVI-A cable – The video system ships with a 3-meter VGA to DVI-A video input cable with green
connectors to connect the codec to PCs, Macs, and other video input devices.
•Use a high speed HDMI cable to support 1080p60 resolutions on the LifeSize camera.
NOTE Contact your LifeSize Partner or LifeSize Technical Services for assistance in
extending an HDMI cable.
Avoid routing cables through areas that experience heavy foot traffic. If possible, use a cable management
system to encase the cables and make them difficult to move when someone comes into contact with
them. These measures can mitigate the damage that might be caused by people tripping on cables and
straining the connectors on the codec.
LifeSize cables are not plenum rated. Do not route them through a plenum.
Acoustic Echoes
Acoustic echoes are caused when a microphone detects sound from a speaker and sends it back to the far
end. LifeSize audio software attempts to attenuate echoes by using Acoustic Echo Cancellation.
Perform the following steps to further reduce acoustic echoing:
1. Identify the source of an echo:
-Identify conference participants who are not hearing the echo. Typically, the party that is not
hearing the echo is also causing it.
-Mute each of the conference participants, one at a time. Typically, the echo stops when the source
of the echo is muted.
2. Address the source of the echo:
-Move the microphone away from any active speakers, moving objects, or acoustically reflective
surfaces.
-Decrease the volume setting of the active speaker to the minimum required for use in the
conference.
3. Ensure that the quality of your speakers is sufficient:
-If you are using analog (Line Out) speakers, ensure that the speakers do not provide bass boost or
perform other DSP processing. Also verify that the speakers do not distort the speech when the far
end is speaking.
-If you are using HD speakers, ensure the HD monitor does not use Dolby, SRS, Surround Sound,
or perform any other audio processing. Avoid using HD monitor speakers, as they can cause
speaker distortion and echoes.

Copyright Notice
©2013 Logitech, and its licensors. All rights reserved.
LifeSize, a division of Logitech, has made every effort to ensure that the information contained in this document is
accurate and reliable, but assumes no responsibility for errors or omissions. Information in this document is subject to
change without notice. Companies, names, and data used in examples herein are fictitious unless noted. This
document contains copyrighted and proprietary information which is protected by United States copyright laws and
international treaty provisions. No part of the document may be reproduced or transmitted, in any form or by any
means, electronic or mechanical, for any purpose, without the express written permission from LifeSize
Communications.
Trademark Acknowledgments
LifeSize, the LifeSize logo and other LifeSize marks, are registered trademarks or trademarks of Logitech. All other
trademarks are the property of their respective owners.
Patent Notice
For patents covering LifeSize products, refer to lifesize.com/support/legal.
Contacting Technical Services
LifeSize Communications welcomes your comments regarding our products and services. If you have feedback about
this or any LifeSize product, please send it to [email protected]. Refer to lifesize.com/support for additional ways
to contact LifeSize Technical Services.