NEC TOPAZ User manual

STATION USER
QUICK REFERENCE GUIDE
Intercom Calls
To place an Intercom call:
1. Press CALL key (or lift handset).
2. Dial extension number (or 9for your
operator).
Dial1to change between a Ringing call
and a Voice Call.
Iftheextensionyoucallisbusyordoesn’t
answer, you can dial another extension
number or dial 2to step to the next
extension without hanging up.
To answer an Intercom call:
1. If you hear two beeps (Voice Call), speak
toward phone handsfree.
-OR-
If your telephone rings, lift handset or
press SPK.
To check your extension’s data
System Phone
2. Press CHECK.
3. Press CALL.
You display shows your telephone’s
extension number, port number and
extension/Department Group.
4. Press CLEAR to return the normal
time/date display.
To change how Intercom calls ring at
your extension:
1. Press the CALL key.
2. Dial 823 to have intercom calls ring at
your extension.
-OR-
3. Dial 821 to have intercom calls voice
announce to your extension.
Outside Calls, Answering
To answer an incoming trunk call:
1. Press SPK key (or lift handset).
2. At system phone, press flashing line key.
Ifyoudon’thavealineorloopkeyfora
trunk call ringing your phone, it rings on
the CALL key.
If you have Ringing Line Preference,
lifting the handset answers the call.
-OR-
1. If you know the specific line number, dial
772 + Line Number (01-25).
To use Universal Answer to answer a call
ringing over the Paging system:
1. Press CALL key (or lift handset).
Depending on system programming, this
may answer the call and you can skip Step
2.
2. Dial 872.
If you hear error tone, your extension’s
Class of Service prevents Universal
Answer.
Outside Calls, Placing
To place an outside call:
1. Press CALL key (or lift handset).
2. Dial 0.
If your system has an Alternate Trunk
Route Access code, you may dial that
instead.
3. Dial number.
-OR-
1. At system phone, press a Trunk Group
Routing key (SC 852: *05).
2. Dial number.
To place a call using a trunk group:
1. Press CALL key (or lift handset).
2. Dial 804.
3. Dial trunk group number (01-25).
4. Dial number.
-OR-
1. At system phone, press a Trunk Group
Key (SC 852: *02 + group).
2. Dial number.
To place a call using a specific trunk:
1. Press CALL key (or lift handset).
2. Dial 805.
3. Dial line number (e.g., 05 for line 5).
4. Dial number.
-OR-
1. At system phone, press a Line Key
(SC 852: 01 to 25).
2. Dial number.
Hold
SYSTEM HOLD
Place outside call on System Hold:
System Phone
1. Press HOLD.
A line/loop/CALL key flashes slowly while
on Hold, and flashes fast when recalling.
-OR-
1. If you know the specific line number,
dial 772 + Line number (01-25).
Pick up outside call on System Hold:
System Phone
1. Press flashing line/loop/CALL key.
-OR-
1. If you know the specific line number, dial
772 + Line number (01-25).
EXCLUSIVE HOLD
Place outside call on Exclusive Hold:
System Phone
1. Press Exclusive Hold key (SC 851: 45).
A line/loop/CALL key flashes slowly while
on Hold, and flashes fast when recalling.
Pick up outside call on Exclusive Hold:
System Phone
1. Press the flashing line/loop/CALL key.
14th April 2005, V2.00
Hold (continued…)
GROUP HOLD
To place a call on Hold so anyone in
your extension group can pick it up:
System Phone
1. Press HOLD.
2. Dial 832.
3. Press SPK to hang up.
Single Line Telephone
1. Hookflash.
2. Dial 832.
3. Hang up.
To pick up a call on Group Hold:
System Phone
1. Press a CALL key.
2. Dial 862.
Single Line Telephone
1. Lift handset.
2. Dial 862.
INTERCOM HOLD
To place an Intercom call on
Intercom Hold:
1. Press HOLD.
The CONF/DND key flashes.
2. Press SPK to hang up.
To pick up an Intercom call
on Intercom Hold:
1. Press CALL.
-OR-
Press flashing CONF/DND key.
Conference
To establish a Conference:
System Phone
1. Establish Intercom or Trunk call.
2. Press CONF key.
3. Dial extension you want to add.
-OR-
Access outside call.
-OR-
Retrieve call from Park orbit.
To get the outside call, press a line key or
dial a trunk/trunk group code. You can
optionally go back to step 2 to add more
parties to your Conference.
4. When called party answers, press CONF
key twice.
5. Repeat steps 2-4 to add more parties.
Single Line Telephone
1. Establish Intercom or trunk call.
2. Hookflash and dial 826.
3. Dial extension you want to add.
-OR-
Access trunk call.
-OR-
Retrieve call from Park orbit.
4. Hookflash and repeat step 3 to add more
parties.
-OR-
Hookflash twice to set up the Conference.
To exit a Conference without affecting
the other parties:
1. Hang up.
To join a Call Conference via Privacy
Release:
1. When invited to join Conference call,
press indicated Line Key.
Transfer
To Transfer a trunk call to a
co-worker’s extension:
1. At system phone, press HOLD.
-OR-
At single line telephone, hookflash.
2. Dial co-worker’s extension number.
3. Announce call and hang up.
To answer a call transferred to
your extension:
1. Lift the handset when a co-worker
announces the call.
To Transfer without holding:
System Phone
1. Lift handset.
2. Press busy line key.
3. When original caller hangs up, you are
connected.
To Transfer your Intercom call:
1. At system phone, press HOLD.
-OR-
At single line telephone, hookflash.
2. Dial extension to receive your call.
If extension is busy, doesn’t answer or
does not want to take the call, you can
dial another extension number or press
the lit CALL key to return to the call. SLT
users can retrieve the call by pressing
hookflash.
3. Announce your call (optional).
4. With Automatic On Hook Transfer
Hang up.
-OR-
Without Automatic On Hook Transfer
Press the Transfer Key, then hang up.
Call Forward
To Activate or Cancel Call Forward:
1. Press a programmed Call Forward key
(SC 851 : 10, 11, 12, 13, 14)
2. To Enable : Dial 1+ Extension Number;
To Disable: Dial 0.
3. Press SPK to hang up.
-OR-
1. Press CALL key (or lift handset)
2. Dial Call Forward service code:
842 = Call Forward Dual Ring
843 = Call Forward Busy
844 = Call Forward Busy/No Answer
845 = Call Forward No Answer
848 = Call Forward Immediate
3. To Enable : Dial 1+ Extension Number;
To Disable: Dial 0.
4. Press SPK to hang up.
-OR-
1. Press CALL key (or lift handset).
2. Dial 888.
3. Dial Call Forwarding condition:
2= Busy or No Answer
4= Immediate All Calls
6= No Answer
7= Immediate with simultaneous ringing
0= Cancel
4. Dial destination extension.
5. Dial Call Forwarding type:
2= All calls
3= Outside calls only
4= Intercom calls only
6. Press SPK to hang up (hang up at SLT).
To override an extension’s Call Forward
or Do Not Disturb:
1. Call the forwarded or DND extension.
2. Press Override key (SC 851: 37).

Call Forward (continued…)
To set/cancel Call Forward Follow Me:
1. At a phone other than your own,
press CALL key (or lift handset) and
Dial 888.
-OR-
Press Call Forward (Station) key
(SC 851: 15).
2. Dial 3to Set,
0to Cancel (skip to step 5).
3. Dial your own extension number.
4. Dial Call Forwarding Type:
2= All Calls
3= Outside calls only
4= Intercom calls only
5. Press SPK to hang up (hang up at SLT).
To activate Call Forward Off-Premise
1. Press CALL key (or lift handset) and
Dial 713.
-OR-
Press Call Forward (Device) key
(SC 851: 17).
2. Dial 6+ trunk access code:
0(ARS/Trunk Group Routing),
804 + Line Group (01- 25),
805 + Line number (e.g., 05 for line 5).
3. Dial the outside number to which your
calls should be forwarded.
4. For System Phone only, press HOLD.
5. Press SPK (or hang up at SLT) to hang up.
To cancel Call Forward Off-Premise
1. Press CALL key (or lift handset) and
Dial 713.
-OR-
Press Call Forward (Device) key
(SC 851: 17).
2. Dial 6+ HOLD.
3. Press SPK (or hang up at SLT) to hang up.
Abbreviated Dialling
Store Abbreviated Dialling number:
Display System Phone Only
1. Press CALL key.
2. Dial 853 (for common/personal), or
854 (for group).
3. Dial Abbreviated Dialling bin number,
Common=000-899, Personal=900-919,
Group=000-1999 (not set in default).
4. Dial telephone number you want to store.
5. Press HOLD.
6. Enter the associated name, using the dial
pad characters.
7. Press HOLD.
8. Press SPK to hang up.
Dial Common/Personal Abbreviated
Dialling number:
1. Press CALL key (or lift handset).
2. Dial 813.
-OR-
Press DC key.
-OR-
Press Common/Personal Abbreviated
Dialling key (SC 851: 27).
3. Dial Abbreviated Dialling bin number,
Common=000-899, Personal=900-919.
Dial Group Abbreviated Dialling Number:
1. Press CALL key (or lift handset).
2. Dial 814.
-OR-
Press DC key.
-OR-
Press Group Abbreviated Dialling key
(SC 851: 28).
3. Dial Abbreviated Dialling bin number.
Group=000-1999 (not set in default).
Check Abbreviated Dialling numbers:
Display System Phone Only
1. Press CHECK.
2. Press DC.
3. Dial the Abbreviated Dialling Code.
4. Press CLEAR.
Programmable Function
Keys
To change the function of a General
Programmable Function Key:
1. Press CALL.
2. Dial 851.
3. Press the Function Key to program.
4. Enter the 2-digit function number,
followed by any additional information
required by the function selected.
5. Press SPK.
Available functions are 00-99 (refer to
chart SC 851 to the right ) and line keys
01-25. To clear a key, enter 00.
To change the function of an Appearance
Programmable Function Key:
1. Press CALL.
2. Dial 852.
3. Press the key you want to program.
4. Enter the 3-digit function number,
followed by any additional information
required by the function selected.
5. Press SPK.
Available functions are *00-*05 (refer to
chart SC 852 to the right ) and line keys
01-25. To clear a key, enter 000.
To check the function of a Programmable
Function Key:
Display System Phone Only
1. Press CHECK.
2. Press the programmable key.
The programmed function displays.
Programming a DSS/One-Touch Key:
1. Press CALL.
2. Dial 851.
3. Press the Function Key to program.
4. Dial 0 + Outside Number, or
Extension Number.
5. Press HOLD.
6. Press SPK.
SC 851:
00 Not Used
01 DSS/One-Touch Key
03 DND Key
04 BGM (ON/OFF)
05 Headset Key
06 Transfer Key (Unsupervised Conf.)
08 Incoming Caller ID List
09 Operation Mode Switch
10 Call Forward - Immediate
11 Call Forward - Busy
12 Call Forward - No Answer
13 Call Forward - Busy/No Answer
14 Call Forward - Dual Ring
15 Call Forward - Follow Me
16 Call Forward - Select Option
17 Call Forward - Device
19 External Group Paging
20 External All Call Paging
21 Internal Group Paging
22 Internal All Call Paging
23 Meet-Me Answer to Internal Paging
24 Call Pickup for Own Group
25 Call Pickup for Another Group
26 Call Pickup for Specified Group
27 Abbreviated Dial, Common/Personal
28 Abbreviated Dial, Group
29 Repeat Dial
30 Saved Number Redial
31 Memo Dial
32 Meet-Me Conference
37 DND/FWD Override
55 Extension Name Edit
63 Restrict Caller ID (ISDN)
45 Exclusive Hold
50 Account Code
67 Mail Box
68 Voice Mail Service
SC 852:
*00 Not used
*01 Trunk Key
*02 Trunk Group/ Loop Key
*03 Virtual Extension Key
*04 Park Hold Key
*05 Loop key
14th April 2005, V2.00
Paging
To Page an External Zone:
System Phone
1. Press External Paging key
(SC 851: 19 + Zone, External Paging)
(SC 851: 20, External All Call Paging).
2. Make Announcement.
System Phone/Single Line Telephone
1. Press CALL key (or lift handset).
2. Dial 803 and the External Paging Zone
number (1-3 or 0 for All Call).
-OR-
Dial 751 and the Combined
Internal/External Paging Zone number
(1-3 or 0 for All Call).
3. Make Announcement.
4. Hang up.
To Page an Internal Zone:
System Phone
1. Press the zone’s Internal Paging key
(SC 851: 21 + 1-6 or 01-32 for Zones)
(SC 851: 22 for All Call).
2. Make Announcement
System Phone/Single Line Telephone
1. Press CALL key (or lift handset).
2. Dial 801 and the Paging Zone number
(1-6 or 01-32, 0 or 00 for All Call).
-OR-
Dial 751 and the Combined
Internal/External Paging Zone number
(1-6 or 0 for All Call).
3. Make announcement.
4. Hang up.
Call Pickup
Directed Call Pickup:
1. Press CALL key (or lift handset).
2. Dial 715.
3. Dial number of extension whose call you
want to intercept.
To answer a ringing phone in your
Pickup Group:
1. Press CALL key (or lift handset).
2. Press Group Call Pickup key
-OR-
Dial 856 or 867.
867 can pick up any call in the group, plus
any Ring Group calls.
856 cannot pick up Ring Group calls.
To answer a ringing phone in another
Pickup Group without Group Number:
1. Press CALL key (or lift handset).
2. Press Group Call Pickup key
(SC 851: 25).
-OR-
Dial 869.
To answer a ringing phone in another
Pickup Group with Group Number:
1. Press CALL key (or lift handset).
2. Press Group Call Pickup key
(SC 851: 26 + Group).
-OR-
Dial 868 + group number (1-9 or 01-32).
Call Park
To Park a call in a system orbit:
You can Park Intercom or trunk calls.
1. Press Park key (SC 852: *04 + orbit).
The Park key LED lights. If you hear busy
tone, the orbit is busy. Try another orbit.
2. Use Paging to announce call.
3. Press SPK to hang up.
If not picked up, the call will recall to you.
-OR-
1. At system phone, press HOLD.
-OR-
At a single line telephone, hookflash.
2. Dial 831 and the Park orbit (1-64).
If you hear busy tone, the orbit is busy.
Try another orbit.
3. Use Paging to announce call.
4. Hang up.
To pick up a parked call:
1. Lift handset.
2. Press Park key (SC 852: *04 + orbit).
-OR-
1. Press CALL key (or lift handset).
2. Dial 861 and the Park orbit (1-64).
To park a call at your extension:
1. Do not hang up.
2. Press HOLD (or hookflash on SLT).
3. Dial 773.
4. Page your co-worker to pick up the call.
5. Hang up.
If not picked up, the call will recall to you.
To pick up a call parked at an extension:
If parked at your extension:
1. Press CALL key (or lift handset).
2. Dial 773.
If parked at a co-worker’s extension
1. Press CALL key (or lift handset).
2. Dial 715.
3. Dial co-worker’s extension number.
Last Number Redial
To redial your last call:
1. Without lifting the handset, press LND.
The last dialled number is displayed.
2. To redial the last number, press #.
-OR-
Search for the desired number from the
Redial List by pressing the LND or
VOLUME T/ VOLUME Skeys.
3. Lift the handset or press SPK to place call.
The system automatically selects a trunk
from the same group as your original call
and dials the last number dialled.
-OR-
1. At system phone, press idle Line Key.
2. Press LND.
-OR-
1. Press CALL key (or lift handset).
2. Dial #.
To check the number saved for Last
Number Redial:
Display System Phone Only
1. Press LND.
Stored number displays for six seconds.
The stored number dials out if you:
- Lift the handset,
- Press an idle line key,
- Press a CALL key, or
- Press SPK
2. Press HOLD.
To erase the stored number:
1. Press CALL key (or lift handset).
2. Dial 876.