NEC UNIVERGE SL2100 User manual

The SL2100
Quick Install Guide:
ISDN PRI
Trunks
www.nec-enterprise.com

NEC SL2100 Communication System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 2
This guide explains the installation, configuration and operation of the SL2100 Telephone System including the
exchange line and telephone connections.
Further information is available on BusinessNet.
Please keep all information supplied for future reference.
Regulatory Notice.
Refer to the Declaration of Conformity shown in the SL2100 Hardware Manual
Warning: This is a class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.

NEC SL2100 Communication System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 3
Contents
What is the SL2100?...............................................................................................................................................4
Outside lines (ISDN PRI Trunks) included in this guide.....................................................................................4
Parts available for the SL2100...........................................................................................................................5
System Overview....................................................................................................................................................6
Installation Procedure............................................................................................................................................7
Power Fail Operation..........................................................................................................................................7
1- Unpack the SL2100 System...............................................................................................................................8
2- Install the ISDN PRI Trunk Card........................................................................................................................9
Removing the Plastic Knockouts......................................................................................................................10
3- Install the CPU Card.........................................................................................................................................13
4a- Wall Mount the SL2100 system.....................................................................................................................15
4b- Rack Mount the SL2100 system ...................................................................................................................17
5- Connect the Telephones..................................................................................................................................18
6- Connect the External Music on Hold Device .................................................................................................18
7- Connect the Exchange Lines ..........................................................................................................................19
8- Connect the Power & System Start Up ..........................................................................................................20
9- Configure the SL2100.......................................................................................................................................21
Connecting PCPro to the SL2100....................................................................................................................21
Change your PC IP Address............................................................................................................................22
SL2100 PCPro..................................................................................................................................................23
PCPro Initial Setup Wizard...............................................................................................................................24
Set Time & Date and Upload to the SL2100....................................................................................................30
Repeat Wizard or Finish...................................................................................................................................30
Make Additional Changes with PCPro .............................................................................................................31
PRI Trunk Type ................................................................................................................................................32
DDI Routing......................................................................................................................................................33
Incoming Ring Groups......................................................................................................................................34
VRS Auto Attendant .........................................................................................................................................35
Trunk –Outgoing Trunk Access.......................................................................................................................36
Automatic Night Mode Schedule......................................................................................................................37
Speed Dials......................................................................................................................................................38
Service Codes..................................................................................................................................................39
Extension –Programmable Function Keys......................................................................................................40
Extension - Toll Restriction...............................................................................................................................42
What to do if you make errors within the SL2100 Configuration......................................................................43
10- Security............................................................................................................................................................44

NEC SL2100 Communication System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 4
What is the SL2100?
The SL2100 system consists of a chassis unit with a dedicated slot for the CPU
card and four universal slots for interface cards. Each universal slot supports an
extension interface card, optionally each extension interface card can have a trunk
interface daughter card mounted.
The chassis unit is ventilation cooled (no fan) and can be wall mounted or rack
mounted with the optional rack mount shelf.
Up to three chassis units can be connected together to provide a total of twelve
universal slots.
Interface cards are available for Analogue and ISDN trunks, proprietary SL2100
terminals and analogue telephones.
SIP Trunks and IP terminals are supported without the need for additional system
hardware as eight VoIP resources are built in to the CPU card. VoIP resources can
be expanded to 16 by adding the optional VOIPDB card and further to 128 with
licenses.
InMail voicemail is also available either using the built in storage of the CPU-C1-A or by adding the optional SD
card.
The built in InMail with the CPU-C1-A card provides 4channels and 2hours of storage, this can be expanded to
15hour or 120hour by adding the SD card to the CPU.
The CPU-C1 requires the SD card installed to provide InMail voicemail.
Both CPU’s have built in VRS with 4channnels and 100 messages with 2hours message storage.
All equipment will operate in the default/factory setting when the SL2100 is installed.
With the default settings:
Each telephone will function and is assigned an extension number.
Calls received on the PRI trunk lines will ring at telephone number 200.
Each telephone can make outside calls by dialing 9.
Each trunk line is presented at a Function Key with busy lamp indication.
The system can be easily modified using SL2100 PCPro which has Quick Installation wizards for the majority of
system settings.
Outside lines (ISDN PRI Trunks) included in this guide
You can install one PRI trunk interface daughter card within the SL2100 main unit. Trunk cards are mounted
onto any extension interface card which is then installed into any of the four universal slots. Up to three PRI trunk
interface cards can be installed over three chassis units (one main and two expansion).
The trunk interface card has one PRI connections providing up to 30 trunks
The number of trunks available is controlled by the public network provider
The trunks connected can be E1 or T1 (US/Canada/Japan)
Default connection type is E1
Each PRI circuit is connected via an RJ45 8/8 way socket using a standard patch lead

NEC SL2100 Communication System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 5
Parts available for the SL2100
Not all parts are included within this guide, please refer to the other SL2100 Quick Install Guides or the SL2100
Hardware Manual for a full description and installation instructions of all parts available.
IP7WW-4KSU-C1
SL2100 Chassis unit
Included within this guide
IP7WW-1PRIDB-C1
ISDN PRI card
IP7EU-CPU-C1
SL2100 CPU card
IP7EU-CPU-C1-A
SL2100 CPU card with pre-
installed IP licenses and 2hour
InMail
IP7WW-EXIFB-C1
Expansion interface card
Interface card required to connect to the
expansion chassis
IP7WW-EXIFE-C1
Expansion interface card
Interface card installed into the expansion
chassis
IP7WW-SDVMS-C1
IP7WW-SDVML-C1
InMail voicemail
Provides 15/120 hour voicemail
IP7WW-3COIDB-C1
Analogue trunk daughter card
3 analogue trunks, max. 4 per unit
IP7WW-2BRIDB-C1
2BRI card
2 x BRI circuits, 4 trunks
IP7WW-000U-C1
Trunk carrier card
Require when 082E or 008E card is not
available to install the 2BRIDB,1PRIDB or
3COIDB card
IP7WW-VOIPDB-C1
VOIP card
16 IP resources, expand to 128 with licenses
IP7WW-082U-B1
8 Digital Extension (2wire) and 2
SLT extension card
8 digital and 2 SLT extension interfaces, max
3 per unit
IP7WW-308U-A1
8 Hybrid Extension (4wire)
extension card
8 hybrid extension interfaces, max 4 per unit
IP7WW-008U-C1
8 Analogue extension card
8 analogue extension interfaces, max 4 per
unit
IP4WW-Battery Box
Battery box
External battery box for power fail backup
(batteries not included)
161893001-A
Rack mount shelf
Rack mount for SL2100 chassis unit
Refer to Prophix for all parts and licenses available in your region.
SL2100 Terminals are included in separate Quick Install Guides

NEC SL2100 Communication System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 6
System Overview
SL2100 chassis showing the CPU card and an extension interface card with 1PRIDB daughter card installed.
The slots are labelled S0~S4 on the front of the chassis.
Slot S0 has the CPU card installed, slots S1~S4 are universal slots for any interface card.
Note –Slot 4 does not support digital extensions, an IP7WW-082U-B1, IP7WW-308U-A1 or IP7WW-008U-C1
card can be installed but will only support analogue extensions, any trunk daughter card is supported in slot 4.
SL2100 Trunk capacity for a single chassis
3
6
9
12 84
1
1
1
1
SL2100 Analogue/ISDN BRI Trunk Capacity
when PRI Card Installed
Analogue ISDN BRI ISDN PRI
Extension
Interface card
1 x ISDN PRI circuit
SL2100 CPU card

Installation Procedure
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 7
Installation Procedure
1
Unpack all items and check
for damaged or missing parts.
See page 8 for details.
2
Install the trunk card
See page 9 for details.
3
Install the CPU card
See page 9 for details.
4
Mount the SL2100 system on
the wall or in the rack
See page 15 for details.
!Within suitable cabling distance from the exchange lines.
!Within suitable distance from a power socket and Earth point.
!Check the other installation considerations in section 3.
5
Connect the telephones.
See separate Quick Install Guide for the terminal type being installed
6
Connect the External MOH
Device.
Optional
See separate Quick Install Guide for the terminal type being installed
7
Connect the exchange lines.
See page 1918 for details.
8
Connect the power and switch
on the SL2100.
See page 20 for details.
9
Configure the SL2100 to the
customer’s requirements.
See page 2121 for details.
Use SL2100 PCPro software
10
Security
Ensure the system is protected against Toll Fraud and has secure
maintenance passwords
!
Consider the operation during
power failure
Will require additional parts if required for a PRI system
Power Fail Operation
It is not possible to have power fail operation with ISDN PRI trunks.
If power fail operation is required by the customer then it is recommended that additional analogue trunks are
installed.

Unpack the SL2100
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 8
1- Unpack the SL2100 System
SL2100 Chassis unit
1 x SL2100 system
1 x Wall mounting template
1 x Power cord (selected regions)
4 x Fixing screws (M4.1 x 25mm)
SL2100 CPU card
1 x CPU card
1 x Lithium battery (CR2032)
SL2100 Extension Interface card
1 x Interface card
SL2100 1PRIDB card
1 x 1PRIDB card
1 x Screw & spacers
Additional Items Required:
Cross head screwdriver.
Utility knife or small cutters to remove the plastic knockouts
4 Wall fixing plugs suitable for the type of wall.
Solid wire for extending telephone cabling:
Recommended cable type: Twisted pair (CW1308 or similar specification)
Conductor diameter: 0.4 to 0.6 mm
Maximum cable length: (with 0.5 mm diameter cable)
SL2100 system telephone –300 metres
Normal telephone (SLT) –1125 metres
If you need to extend the exchange line cables:
ISDN30 lines must usually be extended by the Network Provider

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 9
2- Install the ISDN PRI Trunk Card
The SL2100 chassis does not have any trunk ports pre-installed, you install the trunk card of your choice.
! Ensure the SL2100 is powered off before removing/installing any card.
ISDN PRI Trunk card (1PRIDB-C1) T/S Mode setting
The card is supplied with the links set to T-Point (Trunk interface connection). Check the link settings before
installing the card.
J8, J9 set to the T position.
ISDN PRI Trunk card (1PRIDB-C1) E1/T1 setting
The card is supplied with the links set to E1. This is suitable for most countries except US/Canada/Japan. Check
the link settings before installing the card.
J6,J7 set to 2M setting (E1).
Setting the links to S position will set the PRI circuit to Station interface connection, this mode is not described in
this guide.
The ISDN 1PRIDB-C1 card is a daughter card that must be installed onto any of the following interface cards:
IP7WW-000U-C1
Trunk carrier card
IP7WW-082U-B1
8 Digital Extension (2wire) and 2 SLT extension card
IP7WW-008U-C1
8 Analogue extension card
Each interface card can have one daughter card installed.
Remove the plastic knockout from the front panel of the interface card. The PRI interface blade only requires one
of the two knockouts to be removed. Check alignment of the knockouts with the daughter card.

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 10
Removing the Plastic Knockouts
KSU slot knockouts
Use small cutters with a flush cutting jaw, ensure the flush side of the cutter is towards the front panel of the
KSU.
Remove the connection points in the order shown:
1. Cut the two end points
2. Cut the two points closest to the outer edge of the KSU
3. Push the knockout slightly in at the outer edge (do not snap off the remaining points)
4. Cut the two remaining points closest to the inner edge of the KSU
Remove any sharp edges with a utility knife
Card knockouts
Use small cutters with a flush cutting jaw, ensure the flush side of the cutter is towards the front panel of the
card.
Cut the three connection points for each left/right knockout depending in the trunk daughter card being installed
Remove any sharp edges with a utility knife
1
1
2
2
4
4
3 - push
Ensure the flush side of the
cutter is towards the front
panel of the KSU
Ensure the flush side of the
cutter is towards the front
panel of the card

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 11
The 1PRIDB card is supplied with three Nylon pillars already installed and a securing screw and metal spacer.
Align the 1PRIDB board Nylon spacers and connector with the SL2100 interface card and push in firmly.
Secure the 1PRIDB with the screw through to the metal spacer.
Remove the plastic knockout from the slot on the front of the SL2100 chassis.
Any universal slot can be used, it is recommended that you install the cards using slot order 1->4. Slots are
identified S1~S4 on the front of the chassis.
Note –the knockout can not be replaced once removed; there are no blanking covers available, be sure to
remove the correct knockout.

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 12
Insert the interface card with 1PRIDB daughter card mounted into the SL2100 universal slot, ensure the card
slides into the guide rails and tighten the two screws to secure the card.
The type of trunk daughter card installed can be identified by the RJ45 sockets visible on the front of the
interface card.

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 13
3- Install the CPU Card
The SL2100 chassis does not have any CPU card pre-installed, you install the card of your choice.
There are two CPU card available:
IP7EU-CPU-C1
SL2100 Main Processor Board
• VoIPDB Daughter Board Connector : 1
• EXIFB Daughter Board Connector : 1
• SD Card Slot : 1
• Built-in 4ch of VRS (Not supported for VM without SDVML/SDVMS)
• Built-in 8ch VOIP resources
IP7EU-CPU-C1-A
The hardware is same as IP7EU-CPU-C1.
The feature Includes:
• Built-in 4ch of VRS/InMail voicemail
• 4pc of SL2100 IP TRUNK-01 LIC
• 4pc of SL2100 IP EXT-01 LIC
Ensure the SL2100 system is powered off before removing or inserting the CPU card.
Fit the memory backup battery (CR2032 type)
The + symbol must be on top, as shown below.
Fit the optional items to the CPU card, if applicable:
IP7WW-SDVMS-C1 /
P7WW-SDVML-C1
SD Card for VRS/VM (InMail) Storage 15/20 hour
IP7WW-EXIFB-C1
System Expansion Bus Daughter Board (mount to CPU)
• 2 Bus connectors for Expansion Chassis
• Additional Telephony Resources
• VRS/VM (InMail) Channels expansion (up to 16ch)
• Analog Modem (V.34)
P7WW-VOIPDB-C1
VoIP GW Daughter Board (mount to CPU) 16ch VOIP resources, maximum
128ch with licenses
Refer to the Quick Install Guide for the type of terminals you will be connecting:
SL2100 Quick Install Guide –InMail Voicemail
SL2100 Quick install Guide –VoIP
Note –Both CPU cards may not be available in your region.

Install the ISDN PRI Card
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 14
Insert the CPU card mounted into the SL2100 CPU slot S0, ensure the card slides into the guide rails and
tighten the two screws to secure the card.

Wall Mount the SL2100 System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 15
4a- Wall Mount the SL2100 system
Installation Considerations:
To avoid electric shock or damage do not plug in or turn on the system power before completing the
installation.
Avoid working with the system during electrical storms.
Use the power cord supplied with the product.
Do not bundle power cords together, the cords may overheat.
Ensure the system has a suitable Earth Ground connection.
Environmental Considerations –Be sure the system is not:
In direct sunlight or in hot, cold or humid places.
In dusty areas or in areas where sulfuric gasses are produced.
In places where shocks or vibrations are frequent or strong.
In places where water or other fluids may come into contact with the equipment.
In areas near electric welders or machines that emit high frequency radiation.
Near computers, microwaves, air conditioners etc.
Near radio antennas (including shortwave).
If you are installing the optional expansion cabinets ensure there is sufficient wall space and ventilation.
Refer to the wall mounting diagrams below.
1
Allow 930mm x
875mm (W x H)
wall space for the
SL2100 system.
The system is
330mm x 435mm
x 93mm
(W x H x D)
!You will need
more space if you
are installing
optional expansion
cabinets.
Refer to the
SL2100 Hardware
Manual for
instructions.
Fit three screws to
the wall in the
holes shown.
Leave 2.5~3.5 mm
stand off.
Hook the SL2100
chassis onto the
three screw
heads.
Ensure the wall surface is flat and that you use the correct wall plugs for the type of
wall material. Screws are supplied with the SL2100 chassis.

Wall Mount the SL2100 System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 16
Secure the
chassis to the wall
with a screw.
2
Earth the SL2100
system.
Important. The system must have a permanent Earth Ground connection to a
verified Earth point using a minimum of 14AWG/2.5mm2cable.
The Earth connection must have no other purpose than connecting to the SL2100
unit.

Wall Mount the SL2100 System
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 17
4b- Rack Mount the SL2100 system
Installation Considerations:
If the system requires two or three chassis then each chassis will require a shelf plate within the 19 inch
rack, must be space above each chassis for heat ventilation.
Do not stack two or three chassis per one shelf plate.
1
Use the rack
mount shelf
supplied by NEC.
3rd party shelves
may block the side
ventilation and do
not provide any
securing method
!Ensure 44.5mm
space above each
chassis for
ventilation. The
shelf is oversize
(100mm high) to
ensure space is
provided.
Confirm the
location of the
rack mount shelf
and fit the four
cage nuts supplied
with the shelf
Fit the chassis into
the rack mount
shelf and secure
with the screw
supplied.
Fit the rack mount
shelf + chassis
into the 19 inch
rack and secure
the shelf with the
four screws
supplied
3U space will be required for each KSU.
Rack mount shelf requires 448mm x 337mm x 100mm (W x D x H) within the rack.
The AC power cable enters at the rear of the chassis, allow ~60mm for space at the
rear.
Ventilation is required above the chassis.
You may need to connect the AC power cable and Earth Ground cable to the rear of
the chassis prior to installing into the rack if you do not have sufficient space/access
to do this afterwards.

Connect the Telephones
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 18
5- Connect the Telephones
Refer to the Quick Install Guide for the type of terminals you will be connecting:
SL2100 Quick Install Guide –Terminals (Type A)
SL2100 Quick Install Guide –Terminals (Type B)
These guides also include details of connecting the following items:
Doorphone units
DSS consoles
6- Connect the External Music on Hold Device
Refer to the Quick Install Guide for MOH and External Audio.

Connect the Exchange Lines
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 19
7- Connect the Exchange Lines
The SL2100 chassis does not have any trunk ports pre-installed, you install the trunk card of your choice.
ISDN PRI circuit
Trunk port allocation
Circuit 1
Trunk ports 1-30
PRI1
Pin
No.
PRI T-bus
connection
RJ45 Colour code
8
-
7
-
6
-
5
TB1
White/blue
4
TA1
Blue/white
3
-
2
RB1
White/Orange
1
RA1
Orange/white
Note –The circuit of the 1PRIDB card can be set as ISDN S-Bus (Station Interface), this mode is not covered
within this guide, refer to the SL2100 Hardware Manual for details.
87654321
The SL2100 1PRIDB card has
an RJ45 connector.
Use a standard (straight
through) RJ45 Patch cable to
connect to the exchange lines.
RJ45

Connect the Power & Start Up
Quick Install Guide –SL2100 with ISDN PRI Trunks rev 1.1 20
8- Connect the Power & System Start Up
The power cable is plugged into the left side (wall mounted) or rear (when rack mounted) of the unit via an IEC-
C13 connector.
Before connecting the power:
Ensure the power switch is OFF
Ensure the power is switched off at the source
All cards are installed and secured correctly
System Start Up –First Time
!The first time you start up the SL2100 it is important to clear the system memory. This will ensure that the
system is set to the default/factory configuration.
1. Push and hold the LOAD Button located on the front of the CPU card.
2. Turn the power switch on
3. Continue holding the LOAD Button for approximately 10 seconds or until the ALM lamp on the CPU card
lights.
4. Release the LOAD Button
5. When the system has completed reloading the system software (about one minute) the RUN LED is
flashing green on the CPU card and the system phones will display the Time and Date.
Switching the SL2100 OFF
!Be sure that no calls are in progress otherwise they will be cut off.
Turn the power switch OFF at the SL2100 chassis.
System Start Up –Retain Customer Configuration
This is the normal operation for powering the SL2100 on.
Turn the power switch ON at the SL2100 chassis
Also referred to as ‘COLD Start’
can also be used at any time to
delete the customer’s
configuration.
Warning –COLD Start should
only be used when you want to
delete the customer’s
configuration from the SL2100
CPU card.
AC Power
cable
Power
switch