NEC Aspire Use and care manual

Page 1 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
ASPIRE &ASPIREMAIL ADMINISTRATION GUIDE

Page 2 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Table of Contents
Phone System Programming............................................................................... 3
Clock Setting.................................................................................................... 3
Program Set Name........................................................................................... 3
Program One-Touch Keys with Functions........................................................ 3
System Speed Dial........................................................................................... 4
Voicemail Programming ...................................................................................... 5
Record Company Greetings............................................................................. 5
To Activate/Deactivate A Holiday Greeting....................................................... 6
To Delete The Security Code for a Mailbox...................................................... 6
The extension and mailbox numbers referenced in this guide are the most commonly
used configuration. It does not guarantee that your company will use the same extension and
mailbox numbers due to each systems customized configuration. If you are unsure of what
numbers were used in your configuration, please call or email the NATG service department.
** Important Note:

Page 3 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Phone System Programming
Clock Setting
1. Press SPEAKER key, enter 828
To set the Time:
2. Dial 2 digits for the hour (must be in 24 hour clock time)
3. Dial 2 digits for the minutes
4. Press SPEAKER
Program Set Name
1. Press SPEAKER key, enter 800
2. Enter the extension number
3. Spell out name; press HOLD
NOTE
4. Press SPEAKER
: # moves cursor to right: Conf key moves cursor to left
Program One-Touch Keys with Functions
1. Press SPEAKER
2. Enter 851
3. Press the key you would like to program
4. Enter 2 digit code from below
5. Press SPEAKER
Code
Function
Brief Explanation
00
Not Defined
Clears the button and leaves it blank
01
DSS/One Touch
Extension number or a phone number
03
DND Key
Do Not Disturb
05
Headset
Needed if you are using a corded headset
10 Call Fwd Immediate
Forwards all calls immediately to desired
destination
13 Call Fwd B/NA
Forwards calls if you are busy or do not
answer the call in time to desired destination
37
DND / Call Fwd Override
Access to a phone in DND or Call Fwd
78
Record
Records conversation into a mailbox

Page 4 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
System Speed Dial
1. Press SPEAKER key
Program a new Speed Dial
2. Enter 853
3. Enter a speed dial code: 000-999
4. Enter the desired telephone number you want to store (up to 24 digits); NOTE: do
NOT enter a 9 before the telephone number
5. Press HOLD key
6. Spell out the name using the dial pad…
NOTE
7. Press HOLD key
: press #to move cursor to right or CONF key to move cursor to left
8. Press SPEAKER key
Use this keypad digit . . . When you want to. . .
1
Enter characters:
1 @ [ ¥ ] ^ _ ` { | } Æ ¨ Á À Â Ã Ç É Ê ì ó
2
Enter characters:
A-C, a-c, 2.
3
Enter characters:
D-F, d-f, 3.
4
Enter characters:
G-I, g-i, 4.
5
Enter characters:
J-L, j-l, 5.
6
Enter characters:
M-O, m-o, 6.
7
Enter characters:
P-S, p-s, 7.
8
Enter characters:
T-V, t-v, 8.
9
Enter characters:
W-Z, w-z, 9.
0
Enter characters:
0 ! “ # $ % & ’ ( ) ô Õ ú ä ö ü α ε .
* Enter characters: * + , - . / : ; < = > ? B E σ S 8 ¢ £
#
# = Accepts an entry (only required if two letters on the same key are
needed – ex: TOM). Pressing # again = Space.
CONF
Clear the character entry one character at a time.
HOLD
Clear all the entries from the point of the flashing cursor and to the right.
1. Lift handset or press speaker key
To Use Speed Dial
2. Press REDIAL key
3. Enter desired code
OR: press DIR, then SPD, use arrow keys to scroll OR press a letter on the dial pad then use
arrow keys to scroll
1. Press SPEAKER Key
Delete a Speed Dial
2. Enter 853
3. Enter the Code you would like to delete: 000-999
4. When the name and number appear, press CLEAR (Top left key)
5. Press SPEAKER key

Page 5 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
Voicemail Programming
Record Company Greetings
Company Greetings have both a Welcome message followed by the Instruction Message
1. Press MSG key at extension 301
2. Enter security code (**see note on Table of Contents)
3. Press SA (72 on dial pad) to enter system administration
4. Press W(9) to record the Welcome greeting (IF Applicable)
OR
5. Enter mailbox : (
I(4 on dial pad) to record an instruction greeting
__801____
(to record the morning greeting) __802____
(to record the afternoon/Day greeting) __803____
(to record the night greeting) __804____
( to record the weekend greeting) __805 ___
(**see note on Table of Contents)
to record a holiday greeting)
6. Press R(7 on dial pad) to record and follow the prompts or press C(2) to copy the
recording from another greeting
7. Press L(5 on dial pad) to listen to your recording and press # to exit listen mode
8. Press #to back up one step to step 5 to record another greeting
9. Hang up when you are finished
Thank you for calling………Our regular business hours are….
Welcome Greeting Example:
If you know the extension of the person you are calling please enter it now or press 4 for
our company directory
Instruction Message Example:
To reach reception or to leave a general message please remain on the line
Mailboxes 800-820,400-420, or 001-016 could be used for greetings
To check dial “600” and enter mailbox number to listen to message

Page 6 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
To Activate/Deactivate A Holiday Greeting
FIRST: follow instructions above to record a WELCOME and INSTRUCTION greeting in the
Holiday mailbox (Usually 805)
1. Press MSG key at Ext ________
2. Enter security code:
3. Press SA (72) for system administration
4. Press SO (76) for OVERRIDE
5. It will say override is OFF.. press O(6) to turn on
6. It will then ask for the override mailbox: enter 805(usually), Hang up
To Delete The Security Code for a Mailbox
1. Press MSG key at
2. Enter security code:
3. Press SA (72) for system administration
4. Listen for option to press DS (37)
5. Follow prompts to enter the mailbox number

Page 7 of 7
North American Telecommunications Group
For Service: 604-856-9155 / [e-mail]
NORTH AMERICAN TELECOMMUNICATIONS GROUP
1919 Sumas way
Abbotsford Head Office
Abbotsford, BC V2S 4L5
Phone: [phone] Toll Free: 877-856-9155
Fax: [phone]
Email: [email protected]
9-1585 Cliveden Avenue
Vancouver Office
New Westminister, BC V3M 6M1
Phone: [phone] Toll Free: 877-856-9155
Fax: [phone]
Email: [email protected]
Phone: [phone] Toll Free: 877-856-9155
Victoria Office
Fax: [phone]
Email: [email protected]