NEC NEAX7400 ICS M120e User manual

FIRST EDITION
1ST PRINTING APR OCTOBER 1998
PRINTED IN AUSTRALIA
AD-25180808
ISSUE 1
AUGUST 1998
This material contained herein is subject to change without prior notice at the sole discretion of
NEC Australia Pty Ltd.
NEAX7400 and Dterm®are registered trademarks of NEC Australia Pty Ltd
NEAX7400 ICS M110e/M120e
DTERM®HYPERCORE
SERIES E TELEPHONES
USER GUIDE

Liability Disclaimer
NEC Australia Pty. Ltd. reserves the right to change the
specifications, functions, or features, at any time, without
notice.
NEC Australia Pty. Ltd. has prepared this document for use by
its employees and customers. The information contained
herein is the property of NEC Australia Pty. Ltd. and shall not
be reproduced without prior written approval from
NEC Australia Pty. Ltd.
Copyright 1998
NEC Australia Pty. Ltd.
Printed in Australia
1
TABLE OF CONTENTS
Keys and Lamps 2
Terminal Setup with the Feature Key 6
To Originate an Outside Call via
Extension Line Key 7
To Originate an Internal Call 7
Outside Line Appearance 8
To Originate a Call Using
One-touch Buttons 8
Automatic Idle Return 9
To Originate a Call Using Speed Calling
(Individual Station) 9
Account Code 10
Forced Account Code 10
Authorisation Code 10
Voice First/Tone First 11
Originating a Voice Call 11
To Answer A Voice Call Hands Free 11
Automatic Intercom 12
Manual Intercom 12
Dial Intercom 13
To Place a Call on Hold 13
To Place a Call on Exclusive Hold 14
To Transfer A Call 14
Conference 15
To Establish a Broker Call 15
Call Back (Station) 15
To Answer a Camped-on Call 16
To Set Camped-on Call 16
Camp-on (Call Waiting Method) 16
Call Park 17
Call Pick-up (Group) 18
Call Pick-up (Direct) 18
Outside Line Queueing
(From Extension Dial Tone) 19
Timed Queueing (Outside Line Only) 19
Executive Override 19
Redial (Last Number Redial) 20
Call Forwarding – All Calls 20
Call Forwarding – Busy 21
Call Forwarding – No Answer 22
Call Forwarding - I’m Here 22
To Save and Repeat a Number 23
Internal Zone Paging with
Meet-me Page 23
Boss/Secretary Calling 24
Boss/Secretary Override 25
Do Not Disturb 26
Timed Reminder 26
Privacy Release 27
Returned Message Schedule 27
Name Display 28
Index 30

Liability Disclaimer
NEC Australia Pty. Ltd. reserves the right to change the
specifications, functions, or features, at any time, without
notice.
NEC Australia Pty. Ltd. has prepared this document for use by
its employees and customers. The information contained
herein is the property of NEC Australia Pty. Ltd. and shall not
be reproduced without prior written approval from
NEC Australia Pty. Ltd.
Copyright 1998
NEC Australia Pty. Ltd.
Printed in Australia
1
TABLE OF CONTENTS
Keys and Lamps 2
Terminal Setup with the Feature Key 6
To Originate an Outside Call via
Extension Line Key 7
To Originate an Internal Call 7
Outside Line Appearance 8
To Originate a Call Using
One-touch Buttons 8
Automatic Idle Return 9
To Originate a Call Using Speed Calling
(Individual Station) 9
Account Code 10
Forced Account Code 10
Authorisation Code 10
Voice First/Tone First 11
Originating a Voice Call 11
To Answer A Voice Call Hands Free 11
Automatic Intercom 12
Manual Intercom 12
Dial Intercom 13
To Place a Call on Hold 13
To Place a Call on Exclusive Hold 14
To Transfer A Call 14
Conference 15
To Establish a Broker Call 15
Call Back (Station) 15
To Answer a Camped-on Call 16
To Set Camped-on Call 16
Camp-on (Call Waiting Method) 16
Call Park 17
Call Pick-up (Group) 18
Call Pick-up (Direct) 18
Outside Line Queueing
(From Extension Dial Tone) 19
Timed Queueing (Outside Line Only) 19
Executive Override 19
Redial (Last Number Redial) 20
Call Forwarding – All Calls 20
Call Forwarding – Busy 21
Call Forwarding – No Answer 22
Call Forwarding - I’m Here 22
To Save and Repeat a Number 23
Internal Zone Paging with
Meet-me Page 23
Boss/Secretary Calling 24
Boss/Secretary Override 25
Do Not Disturb 26
Timed Reminder 26
Privacy Release 27
Returned Message Schedule 27
Name Display 28
Index 30

3
PROGRAMMABLE KEYS
These are examples of Dterm®features available by pressing the programmable
keys. Keys must be programmed by the telephone system administrator.
AICM (Automatic Intercom)
Press key to activate Automatic Intercom.
CB (Call Back)
Press key to activate.
DICM (Dial Intercom)
Press key to activate Dial Intercom.
DND (Do Not Disturb)
Press key to activate or cancel Privacy feature.
FD-A (Call Forwarding - All Calls)
Press key to activate, verify, or cancel Call Forwarding All Calls Feature.
FD-B (Call Forwarding - Busy)
Press key to activate, verify, or cancel Call Forwarding -Busy feature.
FD-N (Call Forwarding - No Answer)
Press key to activate, verify, or cancel Call Forwarding-No Answer feature.
FD-DS (Call Forwarding - Destination Set)
Press key to activate Call Forwarding I’m Here.
FD-DC (Forward Destination - Cancel)
Press key to deactivate Call ForwardingI’m Here.
MICM (Manual Intercom)
Press key to activate Manual Intercom.
S&R (Save and Repeat)
Press key to store a number or redial a stored number.
SECONDARY APPEARANCE (Subline)
An extension key, other than the primary extension.
2
KEYS AND LAMPS
FUNCTION KEYS
Answer
When LED on this key is lit, press key to answer a waiting call.
Conf (Conference)
Press key to establish a three-way conversation. LED on key lights when key
is active.
Feature
Used to activate terminal setup functions and to program One-Touch
Speed Dial/Feature Keys.
Hold
Press key to place an internal or external call on hold.
Redial
Press key to activate Last Number Call redial and Speed Calling.
Recall
Press key to terminate established call and reseize internal dial tone.
Speaker
Controls the built-in speaker which can be used for Hands Free
dialing/monitoring. LED on key lights when key is active.
Transfer
Allows the station user to transfer established calls to another station,
without attendant assistance.
UP/ DOWN
Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.
■LCD Contrast:
Press or key while idle.
■Speaker/Receiver Volume:
Press or key during conversation.
■Ringer Volume:
Press or key during ringing.
>
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3
PROGRAMMABLE KEYS
These are examples of Dterm®features available by pressing the programmable
keys. Keys must be programmed by the telephone system administrator.
AICM (Automatic Intercom)
Press key to activate Automatic Intercom.
CB (Call Back)
Press key to activate.
DICM (Dial Intercom)
Press key to activate Dial Intercom.
DND (Do Not Disturb)
Press key to activate or cancel Privacy feature.
FD-A (Call Forwarding - All Calls)
Press key to activate, verify, or cancel Call Forwarding All Calls Feature.
FD-B (Call Forwarding - Busy)
Press key to activate, verify, or cancel Call Forwarding -Busy feature.
FD-N (Call Forwarding - No Answer)
Press key to activate, verify, or cancel Call Forwarding-No Answer feature.
FD-DS (Call Forwarding - Destination Set)
Press key to activate Call Forwarding I’m Here.
FD-DC (Forward Destination - Cancel)
Press key to deactivate Call ForwardingI’m Here.
MICM (Manual Intercom)
Press key to activate Manual Intercom.
S&R (Save and Repeat)
Press key to store a number or redial a stored number.
SECONDARY APPEARANCE (Subline)
An extension key, other than the primary extension.
2
KEYS AND LAMPS
FUNCTION KEYS
Answer
When LED on this key is lit, press key to answer a waiting call.
Conf (Conference)
Press key to establish a three-way conversation. LED on key lights when key
is active.
Feature
Used to activate terminal setup functions and to program One-Touch
Speed Dial/Feature Keys.
Hold
Press key to place an internal or external call on hold.
Redial
Press key to activate Last Number Call redial and Speed Calling.
Recall
Press key to terminate established call and reseize internal dial tone.
Speaker
Controls the built-in speaker which can be used for Hands Free
dialing/monitoring. LED on key lights when key is active.
Transfer
Allows the station user to transfer established calls to another station,
without attendant assistance.
UP/ DOWN
Used to adjust LCD contrast, speaker/receiver volume, and ringer volume.
■LCD Contrast:
Press or key while idle.
■Speaker/Receiver Volume:
Press or key during conversation.
■Ringer Volume:
Press or key during ringing.
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SOFT KEYS (FACTORY ASSIGNED FEATURES)
Mic (Microphone)
Press the Soft Key below “Mic” to activate or deactivate the Microphone.
The Mic LED will illuminate when Mic is on.
Help
Press the Help Key. Press desired Soft Key for helpful information about that
key.
Exit
Press the Exit Key to exit the Help program.
S&R (Save & Repeat)
Press the Soft Key below “S&R” to enable dialed numbers to be stored.
PICK (Call Pick-up)
Press the Soft Key below “PICK” to invoke the Call Pick-up - Group/DIrect
Feature.
FDA (Call Forward - All)
Press the Soft Key below “FDA” to invoke the Call Forward - All feature.
FDN (Call Forward - NANS)
Press the Soft Key below “FDA” to invoke the Call Forward - All feature.
DND (Do Not Disturb)
Press the Soft Key below “DND” to activate or deactivate the Do Not
Disturb feature.
4
On Hook State
(Telephone is idle)
Off Hook State
(Telephone is in use)
5
TO USE THE SOFT KEYS
Four soft keys are indicated in the LCD according to the status of the
Multiline Terminal.
■Press the SCROLL (>>>>) key to scroll the display to show the desired
key if there are other functions available.
■Press a desired key under the indicated 4 Soft Keys on the LCD.
■The service feature of the pressed Soft Key is operated.
TO USE THE HELP KEY
■Press the HELP key and Soft Key.
■Explanation of the pressed Soft Key is indicated on the LCD.
■Press the EXIT key to leave HELP.
LAMPS
Call Indicator Lamp
Lamp at top corner of Dterm®flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
Liquid Crystal Diode (LCD) display provides Dterm®activity information plus
date, time and Soft Key operation.
LED
Some function keys have a built-in Light Emitting Diode (LED) that lights or
flashes according to the activity of that function key.
MIC Lamp
Lamp displays the status of the built-in microphone used for hands free
operation.
FEATURE KEY ACTIVITIES
Feature + 1 = Turns microphone on or off.
Feature + 3 = Selects ringer tone.
Feature + 4 = Adjusts transmission level.
Feature + 0 = Activates ringer. (dependent on System Programming)
Exit Help
3:17PM TUE 14 JUL 1998
S&R PICK >>>>
Exit Help
3:17PM TUE 14 JUL 1998
MIC

SOFT KEYS (FACTORY ASSIGNED FEATURES)
Mic (Microphone)
Press the Soft Key below “Mic” to activate or deactivate the Microphone.
The Mic LED will illuminate when Mic is on.
Help
Press the Help Key. Press desired Soft Key for helpful information about that
key.
Exit
Press the Exit Key to exit the Help program.
S&R (Save & Repeat)
Press the Soft Key below “S&R” to enable dialed numbers to be stored.
PICK (Call Pick-up)
Press the Soft Key below “PICK” to invoke the Call Pick-up - Group/DIrect
Feature.
FDA (Call Forward - All)
Press the Soft Key below “FDA” to invoke the Call Forward - All feature.
FDN (Call Forward - NANS)
Press the Soft Key below “FDA” to invoke the Call Forward - All feature.
DND (Do Not Disturb)
Press the Soft Key below “DND” to activate or deactivate the Do Not
Disturb feature.
4
On Hook State
(Telephone is idle)
Off Hook State
(Telephone is in use)
5
TO USE THE SOFT KEYS
Four soft keys are indicated in the LCD according to the status of the
Multiline Terminal.
■Press the SCROLL (>>>>) key to scroll the display to show the desired
key if there are other functions available.
■Press a desired key under the indicated 4 Soft Keys on the LCD.
■The service feature of the pressed Soft Key is operated.
TO USE THE HELP KEY
■Press the HELP key and Soft Key.
■Explanation of the pressed Soft Key is indicated on the LCD.
■Press the EXIT key to leave HELP.
LAMPS
Call Indicator Lamp
Lamp at top corner of Dterm®flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
Liquid Crystal Diode (LCD) display provides Dterm®activity information plus
date, time and Soft Key operation.
LED
Some function keys have a built-in Light Emitting Diode (LED) that lights or
flashes according to the activity of that function key.
MIC Lamp
Lamp displays the status of the built-in microphone used for hands free
operation.
FEATURE KEY ACTIVITIES
Feature + 1 = Turns microphone on or off.
Feature + 3 = Selects ringer tone.
Feature + 4 = Adjusts transmission level.
Feature + 0 = Activates ringer. (dependent on System Programming)
Exit Help
3:17PM TUE 14 JUL 1998
S&R PICK >>>>
Exit Help
3:17PM TUE 14 JUL 1998
MIC

7
TO PRESET RINGER VOLUME
NOTE: Access to feature is based on data assignment.
■Press Feature and 0. Ringer activates.
■Press or Key. Ringer volume decreases or increases.
■Press Feature Key to stop ringing.
TO ADJUST TRANSMISSION/RECEIVING VOLUME
(DURING VALID CALL)
■Press Feature and 4. The Transit Volume increases.
■Press Feature and 4again. Transit Volume returns to normal.
■Press and again. Receive Volume decreases or increases.
TO ORIGINATE AN OUTSIDE CALL VIA
EXTENSION LINE KEY
■Lift handset or press Speaker key, receive extension dial tone.
■Dial the outside line access code, e.g. 0.
■Dial desired telephone number.
■Use handset or MIC to converse.
TO ORIGINATE AN INTERNAL CALL
■Lift handset or press Speaker key.
■Receive extension dial tone.
■Dial desired station number.
■Use handset or MIC to converse.
6
TERMINAL SETUP WITH THE FEATURE KEY
MICROPHONE ON/OFF
The MIC lamp shows the status of the built-in microphone.
To change microphone status:
■Press Feature and 1to turn the microphone from on to off, or from off to on.
TO SELECT RINGER TONE
The Dterm Series E has 3 kinds of ringer tones that you can select.
■Press Feature and 3. The LCD
displays the selected tone
number (n=1 ~ 3).
Tone No. Frequency Modulation
(Hz) (Hz)
1 480/606 16
2 480/606 8
3 1285/1024 16
TO ADJUST RINGER TONE
NOTE: Access to feature is based on data assignment.
■Press Feature and 0.
Ringer activates.
■Press 3.
The LCD displays the selected tone
number (n=1~3).
■Press 3. Next tone is selected.
RINGER TONE n
(Time Display)
RINGER TONE n
(Time Display)
RINGER TONE n
(Time Display)
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7
TO PRESET RINGER VOLUME
NOTE: Access to feature is based on data assignment.
■Press Feature and 0. Ringer activates.
■Press or Key. Ringer volume decreases or increases.
■Press Feature Key to stop ringing.
TO ADJUST TRANSMISSION/RECEIVING VOLUME
(DURING VALID CALL)
■Press Feature and 4. The Transit Volume increases.
■Press Feature and 4again. Transit Volume returns to normal.
■Press and again. Receive Volume decreases or increases.
TO ORIGINATE AN OUTSIDE CALL VIA
EXTENSION LINE KEY
■Lift handset or press Speaker key, receive extension dial tone.
■Dial the outside line access code, e.g. 0.
■Dial desired telephone number.
■Use handset or MIC to converse.
TO ORIGINATE AN INTERNAL CALL
■Lift handset or press Speaker key.
■Receive extension dial tone.
■Dial desired station number.
■Use handset or MIC to converse.
6
TERMINAL SETUP WITH THE FEATURE KEY
MICROPHONE ON/OFF
The MIC lamp shows the status of the built-in microphone.
To change microphone status:
■Press Feature and 1to turn the microphone from on to off, or from off to on.
TO SELECT RINGER TONE
The Dterm Series E has 3 kinds of ringer tones that you can select.
■Press Feature and 3. The LCD
displays the selected tone
number (n=1 ~ 3).
Tone No. Frequency Modulation
(Hz) (Hz)
1 480/606 16
2 480/606 8
3 1285/1024 16
TO ADJUST RINGER TONE
NOTE: Access to feature is based on data assignment.
■Press Feature and 0.
Ringer activates.
■Press 3.
The LCD displays the selected tone
number (n=1~3).
■Press 3. Next tone is selected.
RINGER TONE n
(Time Display)
RINGER TONE n
(Time Display)
RINGER TONE n
(Time Display)
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9
TO VERIFY
■Press Conf button.
■Press desired One Touch button.
■Display indicates digits programmed.
NOTE: When a station number is programmed on a one touch button, the associated LED will light
when that station is in use. (Available for 32D terminals only).
AUTOMATIC IDLE RETURN
■Press Speaker key. Receive dial tone.
■Dial desired number.
– Or –
■Press One Touch key.
■When called party answers, converse.
■When called party hangs up, your Dterm®automatically returns to idle.
TO ORIGINATE A CALL USING SPEED
CALLING (INDIVIDUAL STATION)
■Press the Redial button.
■Enter via dial pad the desired speed calling number (00-99).
NOTE: Access to feature is based on data assignment.
8
OUTSIDE LINE APPEARANCE
TO ORIGINATE
■Press the Outside Line Appearance key.
■Lift handset or press Speaker, receive Outside Line or distant PBX dial tone.
■Dial the desired number.
TO ANSWER
■Press the flashing Line Appearance key (ringing and flashing LED alert
user to incoming call).
■Lift handset or press Speaker.
■Speak with incoming party.
TO ORIGINATE A CALL USING
ONE-TOUCH BUTTONS
NOTE: With DTP-32D
■Press desired Speed Call button, or press Speaker and Speed Call.
TO PROGRAM
NOTE: Available only on Dterm®stations with speed calling keys.
■Press Conf button. Conf flashes.
■Press desired One-Touch button, Speaker button LED lights steady.
■Enter desired station number, feature code or outside access code and
telephone number. Display indicates digits dialed.
■Press Conf again
to save the entry. SET
(Time Display)

9
TO VERIFY
■Press Conf button.
■Press desired One Touch button.
■Display indicates digits programmed.
NOTE: When a station number is programmed on a one touch button, the associated LED will light
when that station is in use. (Available for 32D terminals only).
AUTOMATIC IDLE RETURN
■Press Speaker key. Receive dial tone.
■Dial desired number.
– Or –
■Press One Touch key.
■When called party answers, converse.
■When called party hangs up, your Dterm®automatically returns to idle.
TO ORIGINATE A CALL USING SPEED
CALLING (INDIVIDUAL STATION)
■Press the Redial button.
■Enter via dial pad the desired speed calling number (00-99).
NOTE: Access to feature is based on data assignment.
8
OUTSIDE LINE APPEARANCE
TO ORIGINATE
■Press the Outside Line Appearance key.
■Lift handset or press Speaker, receive Outside Line or distant PBX dial tone.
■Dial the desired number.
TO ANSWER
■Press the flashing Line Appearance key (ringing and flashing LED alert
user to incoming call).
■Lift handset or press Speaker.
■Speak with incoming party.
TO ORIGINATE A CALL USING
ONE-TOUCH BUTTONS
NOTE: With DTP-32D
■Press desired Speed Call button, or press Speaker and Speed Call.
TO PROGRAM
NOTE: Available only on Dterm®stations with speed calling keys.
■Press Conf button. Conf flashes.
■Press desired One-Touch button, Speaker button LED lights steady.
■Enter desired station number, feature code or outside access code and
telephone number. Display indicates digits dialed.
■Press Conf again
to save the entry. SET
(Time Display)

11
VOICE FIRST/TONE FIRST
Allows incoming station calls to your Dterm®to either ring or go to voice
announcement.
■Press Speaker. Receive dial tone.
■Dial Voice/Tone access code, LED
display shows current mode receive
feature dial tone.
■Press *, LED display shows mode
change, receive feature set tone.
NOTE: Each time * is pressed, you alternate between TONE and VOICE.
ORIGINATING A VOICE CALL
■Lift handset.
■Dial desired station number.
■Press Voice Key or press 1.
■Speak to called party.
TO ANSWER A VOICE CALL HANDS FREE
■Receive incoming Voice Call.
■Press MIC Line Key or Feature and 1. Mic LED lights.
■Respond hands-free.
NOTE: If privacy is required, lift handset.
10
Access to feature is based on system assignments
ACCOUNT CODE
TO ENTER
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Account Code (up to 10 digits).
■Receive dial tone and dial desired number.
TO ENTER ACCOUNT CODE AFTER
AUTHORISATION CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code for Authorisation Code, receive service set tone.
■Enter Authorisation Code, receive second service set tone.
■Enter Account Code, receive dial tone, and dial desired number.
FORCEDACCOUNT CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Forced Account Code (up to 10 digits), receive dial tone.
AUTHORISATION CODE
TO ENTER WITHOUT ACCOUNT CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Authorisation Code (up to 10 digits).
■Receive dial tone, dial desired number.
VOICE (Time Display)
TONE
(Time Display)
VCL 2000
(Time Display)

11
VOICE FIRST/TONE FIRST
Allows incoming station calls to your Dterm®to either ring or go to voice
announcement.
■Press Speaker. Receive dial tone.
■Dial Voice/Tone access code, LED
display shows current mode receive
feature dial tone.
■Press *, LED display shows mode
change, receive feature set tone.
NOTE: Each time * is pressed, you alternate between TONE and VOICE.
ORIGINATING A VOICE CALL
■Lift handset.
■Dial desired station number.
■Press Voice Key or press 1.
■Speak to called party.
TO ANSWER A VOICE CALL HANDS FREE
■Receive incoming Voice Call.
■Press MIC Line Key or Feature and 1. Mic LED lights.
■Respond hands-free.
NOTE: If privacy is required, lift handset.
10
Access to feature is based on system assignments
ACCOUNT CODE
TO ENTER
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Account Code (up to 10 digits).
■Receive dial tone and dial desired number.
TO ENTER ACCOUNT CODE AFTER
AUTHORISATION CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code for Authorisation Code, receive service set tone.
■Enter Authorisation Code, receive second service set tone.
■Enter Account Code, receive dial tone, and dial desired number.
FORCEDACCOUNT CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Forced Account Code (up to 10 digits), receive dial tone.
AUTHORISATION CODE
TO ENTER WITHOUT ACCOUNT CODE
■Lift handset or press Speaker, receive dial tone.
■Enter feature access code, receive service set tone.
■Enter Authorisation Code (up to 10 digits).
■Receive dial tone, dial desired number.
VOICE (Time Display)
TONE
(Time Display)
VCL 2000
(Time Display)

13
DIAL INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker key.
■Press DICM key.
■Dial desired single digit intercom station number (0-9). Tone burst is sent.
(Press 1to change to ring tone signal).
TO ANSWER
■DICM LED lights solid green, indicating an incoming intercom call. Tone
burst or ring tone is heard.
■Press DICM.
■Lift handset or press Speaker. LCD shows solid green.
TO PLACE A CALL ON HOLD
■Press Hold. Held line wink flashes.
NOTE: If held line appears on other Dterm®stations, the
associated LED flashes red slowly.
TO RETRIEVE
■Lift handset or press Speaker.
■Press held line. Use handset to converse.
NOTE: Any station with this line appearance can retrieve the call.
IF UNANSWERED
■After preprogrammed time, Automatic Recall is initiated.
■Visual and audible signal (rapid flash and ring burst) is sent to station that
placed call on hold.
NOTE: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a
flashing red LED. Recall shows as a flashing green LED on your phone and flashing red LED on other
phones with the same line.
12
AUTOMATIC INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker key.
■Press AICM key.
■Tone burst is sent.
TO ANSWER
■AICM key lights green indicating
an incoming intercom call.
■Voice Call alert tone is heard.
■Press AICM, lift handset or press Speaker.
MANUAL INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker,
press MICM key, tone burst is sent.
■Each press of MICM key sends tone burst.
TO ANSWER
■MICM key flashes, indicating
an incoming call. Tone burst is heard.
■Press MICM.
■Lift handset or press Speaker, LED lights solid green.
■If called station is engaged in a non-intercom call, the station may
press MICM after placing original caller on hold (with Hold key).
ICM 2000
(Time Display)
Called party
ICM 2001
(Time Display)
Calling party
ICM 2000
(Time Display)
Called party
ICM 2001
(Time Display)
Calling party
HOLD 2001
(Time Display)
Hold station
number

13
DIAL INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker key.
■Press DICM key.
■Dial desired single digit intercom station number (0-9). Tone burst is sent.
(Press 1to change to ring tone signal).
TO ANSWER
■DICM LED lights solid green, indicating an incoming intercom call. Tone
burst or ring tone is heard.
■Press DICM.
■Lift handset or press Speaker. LCD shows solid green.
TO PLACE A CALL ON HOLD
■Press Hold. Held line wink flashes.
NOTE: If held line appears on other Dterm®stations, the
associated LED flashes red slowly.
TO RETRIEVE
■Lift handset or press Speaker.
■Press held line. Use handset to converse.
NOTE: Any station with this line appearance can retrieve the call.
IF UNANSWERED
■After preprogrammed time, Automatic Recall is initiated.
■Visual and audible signal (rapid flash and ring burst) is sent to station that
placed call on hold.
NOTE: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a
flashing red LED. Recall shows as a flashing green LED on your phone and flashing red LED on other
phones with the same line.
12
AUTOMATIC INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker key.
■Press AICM key.
■Tone burst is sent.
TO ANSWER
■AICM key lights green indicating
an incoming intercom call.
■Voice Call alert tone is heard.
■Press AICM, lift handset or press Speaker.
MANUAL INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
■Lift handset or press Speaker,
press MICM key, tone burst is sent.
■Each press of MICM key sends tone burst.
TO ANSWER
■MICM key flashes, indicating
an incoming call. Tone burst is heard.
■Press MICM.
■Lift handset or press Speaker, LED lights solid green.
■If called station is engaged in a non-intercom call, the station may
press MICM after placing original caller on hold (with Hold key).
ICM 2000
(Time Display)
Called party
ICM 2001
(Time Display)
Calling party
ICM 2000
(Time Display)
Called party
ICM 2001
(Time Display)
Calling party
HOLD 2001
(Time Display)
Hold station
number

15
CONFERENCE
■With call in progress, ask party to hold.
■Press Transfer, receive interrupted dial tone.
■Dial desired number.
■After call is answered, press Conf, Conf LED lights.
■Three-way conference is established.
■If one party hangs up, other two remain connected. Conf LED goes out.
TO ESTABLISH A BROKER CALL
■While engaged in a call and wishing to consult a third party, press
Transfer. Caller is automatically placed on hold.
■Dial desired party to consult.
■Press Transfer to return to original caller. Third party is automatically
placed on hold.
■Repeated depression of the Transfer button allows you to alternate
between calls.
NOTE: The display indicates connected station or outside line at any given time.
CALL BACK (STATION)
■Lift handset or press Speaker.
■Dial desired station number and receive busy tone or ring back tone.
■Press Call Back or dial 2and receive service set tone.
■Restore handset.
■When busy station becomes idle or the station that did not answer
initiates or answers a call or accesses a feature and then becomes idle,
the setting station is alerted by ring and flashing LED.
14
TO PLACE A CALL ON EXCLUSIVE HOLD
■Press Hold twice. Line appearance
indicates interrupted wink.
NOTE: If held line appears on other Dterm®
stations, LED remains steadily lit red.
TO RETRIEVE
■Lift handset or press Speaker.
■Press held line. Use handset to converse.
NOTE: Only Dterm®that set Exclusive Hold option can retrieve the call.
IF UNANSWERED
■After preprogrammed time, Automatic Recall is initiated.
■Visual and audible signal (rapid flash and ring burst) is sent to station
which placed call on Exclusive Hold. Recall shows as a flashing green
LED on your phone, and solid red on other phones with same line.
NOTE: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows
as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
TO TRANSFER A CALL
■After conversing, ask party to hold.
■Press Transfer. Receive
interrupted dial tone.
■Dial destination station’s extension,
hang up or wait for answer.
NOTE: “TRANSFER” is only displayed when “TAPI” mode is enabled for your extension.
EHOLD 2001
(Time Display)
Hold station
number
TRANSFER 2001
(Time Display)
Transferred station
or trunk number
(Time Display)
CONF 2000 2001
(Time Display)

15
CONFERENCE
■With call in progress, ask party to hold.
■Press Transfer, receive interrupted dial tone.
■Dial desired number.
■After call is answered, press Conf, Conf LED lights.
■Three-way conference is established.
■If one party hangs up, other two remain connected. Conf LED goes out.
TO ESTABLISH A BROKER CALL
■While engaged in a call and wishing to consult a third party, press
Transfer. Caller is automatically placed on hold.
■Dial desired party to consult.
■Press Transfer to return to original caller. Third party is automatically
placed on hold.
■Repeated depression of the Transfer button allows you to alternate
between calls.
NOTE: The display indicates connected station or outside line at any given time.
CALL BACK (STATION)
■Lift handset or press Speaker.
■Dial desired station number and receive busy tone or ring back tone.
■Press Call Back or dial 2and receive service set tone.
■Restore handset.
■When busy station becomes idle or the station that did not answer
initiates or answers a call or accesses a feature and then becomes idle,
the setting station is alerted by ring and flashing LED.
14
TO PLACE A CALL ON EXCLUSIVE HOLD
■Press Hold twice. Line appearance
indicates interrupted wink.
NOTE: If held line appears on other Dterm®
stations, LED remains steadily lit red.
TO RETRIEVE
■Lift handset or press Speaker.
■Press held line. Use handset to converse.
NOTE: Only Dterm®that set Exclusive Hold option can retrieve the call.
IF UNANSWERED
■After preprogrammed time, Automatic Recall is initiated.
■Visual and audible signal (rapid flash and ring burst) is sent to station
which placed call on Exclusive Hold. Recall shows as a flashing green
LED on your phone, and solid red on other phones with same line.
NOTE: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows
as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
TO TRANSFER A CALL
■After conversing, ask party to hold.
■Press Transfer. Receive
interrupted dial tone.
■Dial destination station’s extension,
hang up or wait for answer.
NOTE: “TRANSFER” is only displayed when “TAPI” mode is enabled for your extension.
EHOLD 2001
(Time Display)
Hold station
number
TRANSFER 2001
(Time Display)
Transferred station
or trunk number
(Time Display)
CONF 2000 2001
(Time Display)

17
TO ACTIVATE CALL WAITING
(STATION 2001)
■Station 2001 press Speaker.
Receive dial tone.
■Dial 2000 and receive busy.
■Press Transfer receive feature dial tone.
■Dial Camp-on (call waiting) access code.
TO ANSWER CALL WAITING (STATION 2000)
■Hear burst of tone. LCD display
indicates CW and Answer
button flashes.
■2000 presses Answer button and
converses with station 2001.
NOTE: Station 2000 can alternate between the two parties by pressing Answer button.
CALL PARK
TO PARK A CALL FROM TERMINAL WITH LCD
■While connected to a station
or trunk, press Transfer and
dial the Call Park access
code, or press Call Park key.
Display shows HLD = (part location
number nn=00-19).
TO PARK A CALL FROM TERMINAL WITHOUT LCD
■With a call in progress, press Transfer and dial the Call Park access code
or press Call Park key.
■Dial Call Park location number (00-19) and receive service set tone. (If
park location is busy, dial the next location number.
■Restore handset.
16
TO ANSWER A CAMPED-ON CALL
■While engaged in a call, receive the camp-on indication (one short tone
burst). Answer LED flashes.
■Press Answer. Call in progress
is placed on hold.
■Connection to camped-on
call is established.
■Press Answer to return to original call.
Camped-on call is placed on hold.
■Repeated depression of the Answer button allows you to alternate
between calls. Display indicates connected station or trunk at
any given time.
TO SET CAMP-ON
(TRANSFER METHOD)
■With call in progress, ask party to hold. Depress Transfer button, feature
dial tone is heard.
■Dial desired station number and receive busy tone.
■Dial 4 and receive service set tone. Camp-on tone (2 tone bursts)
is sent to busy station.
■Restore handset.
CAMP-ON (CALL WAITING METHOD)
Example: Station 2000 is in conversation with 2008. Station 2001 dials
2000, receives busy. Station 2001 can notify station 2000 that call is
waiting.
DDD 3
(Time Display)
BUSY 2000
(Time Display)
Called station
number
CW SET 2000
(Time Display)
Called station
number
CALL WAITING 2001
(Time Display)
HLD=nn 2000
(Time Display)
Outside line Outside line
type number
Parked station
or trunk

17
TO ACTIVATE CALL WAITING
(STATION 2001)
■Station 2001 press Speaker.
Receive dial tone.
■Dial 2000 and receive busy.
■Press Transfer receive feature dial tone.
■Dial Camp-on (call waiting) access code.
TO ANSWER CALL WAITING (STATION 2000)
■Hear burst of tone. LCD display
indicates CW and Answer
button flashes.
■2000 presses Answer button and
converses with station 2001.
NOTE: Station 2000 can alternate between the two parties by pressing Answer button.
CALL PARK
TO PARK A CALL FROM TERMINAL WITH LCD
■While connected to a station
or trunk, press Transfer and
dial the Call Park access
code, or press Call Park key.
Display shows HLD = (part location
number nn=00-19).
TO PARK A CALL FROM TERMINAL WITHOUT LCD
■With a call in progress, press Transfer and dial the Call Park access code
or press Call Park key.
■Dial Call Park location number (00-19) and receive service set tone. (If
park location is busy, dial the next location number.
■Restore handset.
16
TO ANSWER A CAMPED-ON CALL
■While engaged in a call, receive the camp-on indication (one short tone
burst). Answer LED flashes.
■Press Answer. Call in progress
is placed on hold.
■Connection to camped-on
call is established.
■Press Answer to return to original call.
Camped-on call is placed on hold.
■Repeated depression of the Answer button allows you to alternate
between calls. Display indicates connected station or trunk at
any given time.
TO SET CAMP-ON
(TRANSFER METHOD)
■With call in progress, ask party to hold. Depress Transfer button, feature
dial tone is heard.
■Dial desired station number and receive busy tone.
■Dial 4 and receive service set tone. Camp-on tone (2 tone bursts)
is sent to busy station.
■Restore handset.
CAMP-ON (CALL WAITING METHOD)
Example: Station 2000 is in conversation with 2008. Station 2001 dials
2000, receives busy. Station 2001 can notify station 2000 that call is
waiting.
DDD 3
(Time Display)
BUSY 2000
(Time Display)
Called station
number
CW SET 2000
(Time Display)
Called station
number
CALL WAITING 2001
(Time Display)
HLD=nn 2000
(Time Display)
Outside line Outside line
type number
Parked station
or trunk

19
OUTSIDE LINE QUEUEING
(FROM EXTENSION DIAL TONE)
IF OUTSIDE LINE IS BUSY
■Press Speaker or lift handset dial outgoing access code (e.g.9).
■Receive Busy indication. Press
Call Back key. Call is placed in queue
for next available Outside Line.
■Replace handset.
■When Outside Line is available, setting station is alerted by ringing and
flashing red LED.
■Press Speaker or lift handset. Dial tone is heard. Dial desired number.
(No outgoing access code needed).
TIMED QUEUEING (OUTSIDE LINE ONLY)
■Press Speaker, receive dial tone.
■Dial Outside Line access code and desired number.
■Receive busy tone or ring no answer from distant end.
■Press Call Back key, LED flashes, leave speaker on.
■The desired number is automatically redialed.
■Pick up handset and converse.
NOTE: When station is in Timed Queue mode callers receive busy indication.
EXECUTIVE OVERRIDE
IF CALLED STATION IS BUSY
■Press Override key and converse.
NOTE: Interrupted parties receive warning tone.
18
TO RETRIEVE A PARKED CALL
■Dial Call Park local retrieval code and parked call location number (00-19).
■Station user is connected to parked call.
CALL PICK-UP (GROUP)
NOTE: Access to feature is based on data assignment.
WHEN EXTENSION WITHIN YOUR PICK-UP GROUP
RINGS
■Lift handset.
■Press Call Pick-up or dial Call Pick-up access code (may be stored on
one-touch speed calling key).
■Connection to calling party
is established.
CALL PICK-UP (DIRECT)
■Lift handset.
■Press Call Pick-up Direct. Lift handset. Key or dial Call Pick-up Direct
access code (may be stored on one-touch key).
■Dial extension number to be picked up.
■Connection to calling party
is established.
PICK UP 2000 2001
Called Calling
station party
PICK UP 2000 2001
(Time Display)
Called Calling
station party
SET
(Time Display)
OVER RIDE 2000 2001
Override
station Overridden