NEC Univerge DT820 User manual

DT820
NDA-31729
ISSUE 3.0
USER GUIDE
SV9100
®

NEC Enterprise Communication Technologies, Inc. reserves the right to change the
specifications, functions, or features at any time without notice.
NEC Enterprise Communication Technologies, Inc. has prepared this document for
use by its employees and customers. The information contained herein is the property of
NEC Enterprise Communication Technologies, Inc. and shall not be reproduced
without prior written approval of NEC Enterprise Communication Technologies, Inc.
Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation. Windows
is a registered trademark of Microsoft Corporation.
Copyright 2018
NEC Enterprise Communication Technologies, Inc.
3929 W. John Carpenter Freeway
Irving, TX 75063-9406
Communications Technology Group

i
TABLE OF CONTENTS
1. INTRODUCTION
General ............................................................................................... 1
Face Layout ........................................................................................ 2
Technical Specifications ..................................................................... 4
Keys And Parts ................................................................................... 6
Menu List ............................................................................................ 15
Simple Operation by Menu Key and Cursor Key ................................ 15
Shortcut Menu..................................................................................... 18
Soft Keys............................................................................................. 19
Multi-Window ...................................................................................... 21
Pop-up Windows................................................................................. 28
2. TERMINAL SETUP
Setup With Up/Down Key ................................................................... 31
Setup With Feature Key...................................................................... 31
Setup with Menu Key .......................................................................... 32
3. BASIC OPERATION
Login ................................................................................................... 85
Logout ................................................................................................. 85
4. FEATURE OPERATION
Answering Calls .................................................................................. 87
Placing Calls ....................................................................................... 88
Microphone Control............................................................................. 91
Speakerphone Calls............................................................................ 91
Group Listen ....................................................................................... 91

ii
TABLE OF CONTENTS
Holding Calls....................................................................................... 92
Transferring Calls................................................................................ 92
Conference ......................................................................................... 93
Call Park – System ............................................................................. 93
Station Busy/No Answer Options........................................................ 94
CO/PBX Dialing Options ..................................................................... 97
Call Pickup .......................................................................................... 100
Paging................................................................................................. 101
Background Music .............................................................................. 103
Call Forwarding................................................................................... 103
Selectable Display Messaging ............................................................ 105
Station Relocation............................................................................... 106
Code Restriction, Dial Block ............................................................... 106
Account Code Entry ............................................................................ 107
Automatic Call Distribution (ACD) ....................................................... 108
5. DIRECTORY OPERATION
Add New Data..................................................................................... 118
Find Registered Data .......................................................................... 119
Make a Call From Directory ................................................................ 120
Delete All Directory Data..................................................................... 120
Delete Specific Directory Data ............................................................ 121
6. CALL HISTORY OPERATION
View Call History................................................................................. 124
Make a Call From Call History ............................................................ 124
Store Call History Data to Speed Dial................................................. 125
Delete Call History Data...................................................................... 125

1
1.
1. INTRODUCTION
General
This guide explains how to operate DT Series (DT820)
under the following headings.
CHAPTER 1 INTRODUCTION
Explains the configuration of this guide and
contains the following information.
• Face layout of DT Series
• Keys and Parts of DT Series
• Icon Display
• Menu List
CHAPTER 2 TERMINAL SETUP
Explains the operating procedures for terminal
settings of the DT Series.
CHAPTER 3 BASIC OPERATION
Explains the basic operation of DT Series.
CHAPTER 4 FEATURE OPERATION
Explains operating procedures for various
Telephony Server features.
CHAPTER 5 DIRECTORY OPERATION
Explains operating procedures for Directory
function.
CHAPTER 6 CALL HISTORY OPERATION
Explains operating procedures for Call History.
DT820 Terminals

2
1.
Face Layout
ITY-6D-1 (6-Button with LCD)
Note: Not all terminal models are available in all
regions.
ITY-8LDX-1 (Self-Labeling 8-Button)

3
1.
ITY-8LCGX-1 (Color Self-Labeling
8-Button)

4
1.
Technical Specifications
Hardware
Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1
Display LCD Type
Resolution
Size (mm)
Monochrome (STN)
168 x 41 dot
3.5 inch
93.5 (W) x 37.7 (H)
Monochrome (STN)
168 x 128 dot
4 inch
81.0 (W) x 78.0 (H)
Color (TFT)
320 x 240 dot
3.5 inch
76.9 (W) x 63.9 (H)
LCD Backlight White color
Incoming Lamp 3 colors (Red, Green, Yellow)
Programmable Key 6 keys with LED
(Red, Green)
8 keys with LED
(Red, Green)
Fixed Feature Key 10 keys (including Menu and Cursor)
Scroll Key – 1 key
Soft Key 6 keys (Exit, Help and 4 keys)
Handset Narrowband, supporting HAC
Hands Free Full Duplex (Narrowband)
Headset (Wired) Recommended model: SUPRAPLUS HW251N (Plantronics)
Headset (Wireless) APD-80 cable
Recommended model: SAVI W710 (Plantronics)
External Interface LAN Connector: 2 ports, Handset Modular: 1 port, Headset Modular: 1 port
Power Supply PoE: IEEE802.3at Type1
Power Consumption IEEE802.3at Type1 Class1 (Less then 3.84W)
LAN I/F
10Base-T (IEEE802.3i)
100Base-TX (IEEE802.3u)
1000Base-T (IEEE802.3ab)
Note: 1000Base-T is the optional license
10Base-T (IEEE802.3i)
100Base-TX (IEEE802.3u)
1000Base-T (IEEE802.3ab)
USB I/F –
Bottom Option –
Side Option –
Tilt Angle 2 Steps

5
1.
Software
AC Adapter No
Dimension (mm) 178 x 215 x 133 178 x 221 x 133 178 x 221 x 133
Weight (kg) 0.8 0.9 1.0
Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1
Local Directly – 500 Records
Local Call History – Outgoing Call: 50 Records
Incoming Call: 50 records
Voice CODEC Narrowband–3.1kHz audio bandwidth: G.711(u-law, A-law), G.729a
IP Address Setting DHCP (RFC-2131 compatible), DHCP (Vendor Extensions) (RFC-2132 compatible)
QoS ToS (IP Precedence, Diffserv)
Status Icon –
Missed Call, Voice Mail,
Security Mode, RTP
Encryption, Ecology Mode, Call
Recording, Headset Ring,
Cursor
VLAN Tag VLAN (IEEE802.1Q/p)
Security IEEE802.1x authentication (EAP-MDS, EAP-TLS, EAPOL Forwarding), SIP & RTP Encryption
NAT Static NAPT
VPN L2TP/IPSec (IPv4)
Download Protocol ftp, tftp, https
XML Contents, Popup, Push, RTP Streaming
Item ITY-6D-1 ITY-8LDX-1 ITY-8LCGX-1

6
1.
Keys And Parts
ITY-6D-1
(6-Button with LCD)
(1) Call Indicator Lamp
On the SV9100, this lamp flashes fast when a call
terminates to the terminal and flashes slower
when a message has been left.
(2) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
activity information plus data, time and Softkey
Operation.
The LCD on the ITY-6D-1 has a 28-character,
3-line capability.
(3) Exit
The user can exit from a screen mode by pressing
this key.
(4) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling
process.
(5) Help
The user can press this key followed by a
programmable key to check what Line or
Programmable Feature is programmed on the key.
(6) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by the Telephony
Server Administrator. For the SV9100, the
programmable keys can be set by WebPro/PCPro/
Handset Pro and the user can also set them.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
List Dir VMsg 
101 STA101
28 APR MON 8:45AM

7
1.
(7) Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(8) Feature
Used to activate any features as terminal setup
functions.
(9) Answer
When LED on this key is flashing, press key to
answer a waiting call.
(10) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
(11) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.
(12) Cursor
By using this Key, DT Series user can access
various features with simple operation.
Two lines of menu items can be displayed at a
time. Use "Up" or "Down" key to scroll to the item.
(13) Enter
Note: ITY-6D-1 does not support the Shortcut Menu.
(14) Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
dialed.
When the desired number is displayed, press the #
key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
have been received.
When the desired number is displayed go off hook
to activate dialing.
Menu of ITY-6D-1

8
1.
(15) Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
DT820 supports half/full duplex handsfree.
(16) Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(17) Hold
Press this key to place an internal or external call
on hold.
ITY-8LDX-1
(Self-Labeling 8-Button with LCD)
(1) Call Indicator Lamp
On the SV9100, this lamp flashes fast when a call
terminates to the terminal and flashes slower
when a message has been left.
(1)
(4)
(3)
(7)
(8)
(5)
(6)
(10)
(9)
(12)
(11)
(13)
(2)
(14)
(15)
(16)
(17)
(18)
(19)

9
1.
(2) ITY-8LDX-1 Display
32 (8 keys x 4 pages) additional programmable
keys are provided. They can be programmed as
Flexible Line/Programmable feature key by
Telephony Server Administrator. For the SV9100,
the programmable keys can be set by WebPro/
PCPro/Handset Pro and the user can also set
them.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
(a) Icon
Status of the Line key such as Call Ringing, Call
Hold or Busy, and setting on the Feature key are
shown as Icons.
User’s Status Icon Flashing
Pattern
• Idle
•I-HOLD
Blink
Note
• Others Hold
• Recall
Blink
Note
• Incoming Ringing
• During Conversation (Indi-
vidual Use)
• Call Transfer
• Conference
• During Conversation (Other
Party Use)
• Active Feature (Under a set-
ting of feature key like a “Call
Forwarding”)
•Others
Steady Lit
• Key is busy (example, if pro-
grammed as a virtual extension
and the virtual extension is busy).

10
1.
(b) Feature Key Information
Feature Key Information displays the followings.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
activity information plus data, time and Softkey
Operation.
The LCD on the ITY-8LDX-1 has a 28-character,
3-line capability.
(4) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by Web/PCPro.
(5) Exit
The user can exit from a screen mode by pressing
this key.
(6) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling
process.
(7) Scroll Key
This key is used to turn over the page of 8LD
display.
(8) Help
The user can press this key followed by a
programmable key to Check what Line or
Programmable Feature is programmed on the key.
(9) Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(10) Feature
Used to activate any features as terminal setup
functions.
(11) Answer
When LED on this key is flashing, press key to
answer a waiting call.
(12) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
Key Description
Maximum
digits to be
displayed
Line Key - Name and Number
information
Refer to
note*
Feature Key - Feature Name Refer to
note*
One-Touch
Speed Dial Key
- Speed Dial Name
Information
- Number Information
Refer to
note*
101 STA101
List Dir VMsg 
28 APR MON 8:45AM

11
1.
(13) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.
(14) Cursor
By using this Key, DT Series user can access to
various features with simple operation.
For the ITY-8LDX-1, three lines of menu items can
be displayed at a time.
The following figure shows the menu screen for
the ITY-8LDX-1. Use "Up" or "Down" key to scroll
to the item.
(15) Enter
Note: ITY-8LDX-1 does not support the Shortcut
Menu.
(16) Redial/CID Scroll
(Last Number Call, Speed Calling-Station/Group)
Press key once to activate redial feature. Press
redial and scroll through numbers that have been
dialed.
When the desired number is displayed, press the #
key to activate dialing.
Press key twice to activate the CID scroll feature.
Press key twice and scroll through numbers that
have been received.
When the desired number is displayed go off hook
to activate dialing.
(17) Speaker
Controls the built-in speaker which can be used for
Hands Free dialing/monitoring.
LED on key lights when key is active.
DT820 supports half/full duplex handsfree.
(18) Transfer
Allows the station user to transfer established calls
to another station, without attendant assistance.
(19) Hold
Press this key to place an internal or external call
on hold.
Menu of ITY-8LDX-1

12
1.
ITY-8LCGX-1
(Self-Labeling 8-Button with Color LCD)
(1) Call Indicator Lamp
On the SV9100, this lamp flashes fast when a call
terminates to the terminal and flashes slower
when a message has been left.
(2) ITY-8LCGX-1 Display
32 (8 keys x 4 pages) additional programmable
keys are provided. They can be programmed as
Flexible Line/Programmable feature key by
Telephony Server Administrator. For the SV9100,
the programmable keys can be set by WebPro/
PCPro/Handset Pro and the user can also set
them.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
(a) Icon
Status of the Line key such as Call Ringing, Call
Hold or Busy, and setting on the Feature key are
shown as Icons.
(1)
(4)
(3)
(7)
(8)
(5)
(6)
(10)
(9)
(12)
(11)
(13)
(2)
(14)
(15)
(16)
(17)
(18)
(19)

13
1.
(b) Feature Key Information
Feature Key Information displays the followings.
Note: Maximum 11 characters (including icon)
Maximum 13 characters (excluding icon)
(3) LCD (Note 1)
LCD (Liquid Crystal Display) provides DT Series
activity information plus data, time and Softkey
Operation.
The LCD on the ITY-8LCGX-1 has a 28-character,
4-line capability.
(4) Programmable Keys
These keys can be programmed as Flexible Line
key/Programmable Feature Key by Web/PCPro.
(5) Exit
The user can exit from a screen mode by pressing
this key.
User’s Status Icon Flashing
Pattern
• Idle
•I-HOLD
Blink
Note
• Others Hold
• Recall
Blink
Note
• Incoming Ringing
• During Conversation (Indi-
vidual Use)
• Call Transfer
• Conference
• During Conversation (Other
Party Use)
• Active Feature (Under a set-
ting of feature key like a “Call
Forwarding”)
•Others
Steady Lit
• Key is busy (example, if pro-
grammed as a virtual extension
and the virtual extension is busy).
Key Description
Maximum
digits to be
displayed
Line Key - Name and Number
information
Refer to
note*
Feature Key - Feature Name Refer to
note*
One-Touch
Speed Dial Key
- Speed Dial Name
Information
- Number Information
Refer to
note*

14
1.
(6) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is displayed
on the screen according to the call handling
process.
(7) Scroll Key
This key is used to turn over the page of 8LD
display.
(8) Help
The user can press this key followed by a
programmable key to Check what Line or
Programmable Feature is programmed on the key.
(9) Recall
Press key to finish an outside call and hear the dial
tone. With Centrex trunks press the recall key to
hook flash the line.
(10) Feature
Used to activate any features as terminal setup
functions.
(11) Answer
When LED on this key is flashing, press key to
answer a waiting call.
(12) Mic
Press the key to Mute/Un-Mute the speaker and/or
handset.
(13) Menu
From this key, the user can access to the functions
not normally used (such as terminal settings,
downloads and access to XML applications)
easily.
(14) Cursor
By using this Key, DT Series user can access to
various features with simple operation.
For the ITY-8LCGX-1, three lines of menu items
can be displayed at a time.
The following figure shows the menu screen for
the ITY-8LCGX-1. Use "Up" or "Down" key to scroll
to the item.
Menu of ITY-8LCGX-1