NEC Univerge SV8100 User manual

Mobile Extension
Quick Reference Guide
Version 1.0

Using Your Mobile Extension
Due to the flexibility built into the system, your Dialling Codes and
Feature Capacities may differ from those in this guide. Check with
your System Administrator and make a note of any differences.

Placing an Outside Call . . .
1. Lift handset.
2. Dial personal DDI or allocated number/
Listen for dial tone.
3. + Outside number.
OR
3. + Line group number
(1-9 or 001-200) + Outside number.
OR
3. + Line number (e.g.,
005 for line 5) + Outside number.
Calling a Co-Worker, Paging and Voice Mail . . .
1. Lift handset.
3. Dial personal DDI or allocated number
Listen for dial tone.
2. Dial co-worker’s extension number.
• Your call will ring or voice-announce.
If you hear ringing, wait for an
answer. If you hear two beeps, begin
speaking. Dialling 1 changes
voice/ring mode.
OR
3. For Paging, dial + 0 for
All Call or 1-64 for zones.
OR
3. For your mailbox,dial
Dial using the
Intercom:
Dial codes for outside
lines:
Placing Calls

If your call doesn’t go through . . .
Camp On and Callback
1. to Camp On
(wait without hanging up).
•(Intercom calls) When you hear ringing,
wait for the called party to answer.
•(Outside calls) When you hear new
dial tone, begin dialling your number.
OR
1. and hang up to leave a
Callback.
•Wait for the system to call you back.
2. Lift handset when the system rings you back.
•(Intercom calls) Speak to co-worker.
•(Outside calls) Begin dialling your
number.
To cancel your Callback:
1. Lift handset.
2. + Hang up.
When you hear busy
tone, use Camp On or
Callback:

Answering Outside Calls . . .
1. Lift handset.
2. Dial to accept call.
Answering Intercom Calls . . .
1. Lift handset.
2. Dial to accept call.
Picking up calls not ringing your phone . . .
1. Lift handset.
2. Dial personal DDI or allocated number/
Listen for dial tone.
3.
1. Lift handset.
2. Dial personal DDI or allocated number/
Listen for dial tone.
3. + Co-worker’s exten-
sion number.
To pick up a call at a
specific co-worker’s
phone:
When a call is ringing
a co-worker’s phone
within your group:
Listen for ringing:
Listen for ringing:
Answering Calls

Have a telephone meeting (Conference) . . .
1. Place or answer call,dial
+ listen for tone,
2. Place/answer next call, dial
+ listen for tone
• You may have up to 32 callers. Your soft-
ware determines if there is any restriction
on the number of outside parties. Repeat
this step to add more parties.
3. After adding all parties, dial
twice to set up the Conference.
Use Conference to
have a telephone
meeting:

Your call can wait at your phone . . .
Hold
1. Do not hang up +
Do not hang up.
•This puts your call on Exclusive Hold.
If you go on hook the held call will
ring back.
•To place the call on Group Hold (so only
those in your Department can pick up the
call), dial 832 after pressing * #. You
can go on hook.
1. Press .
•To retrieve a call from Group Hold,
dial 862 instead of pressing *#.
Transferring your calls . . .
Transfer
1. Do not hangup +
+ Dial your co-worker’s extension.
•To transfer the call to a co-worker’s
mailbox, dial the Voice Mail master
number before their extension.
2. (Optional) Announce the call when your
co-worker answers.
3. Hang up to transfer the call through.
Send (Transfer) your
call to a co-worker:
Easily retrieve a call
from Hold:
Use Hold instead of
leaving the handset
off-hook:
Handling Your Calls

Park a call in orbit . . .
1. Do not hang up.
Park a call in a System Orbit
2. + + Park
Orbit.
•Park Orbits are 01-64.
3. Page your co-worker to pick up the call.
•For Paging, dial 801 + 0 for All Call
or 801 + 1-64 for zones.
4. Hang up.
1. Lift handset.
2. Dial Personal DDI/allocated number
Listen for dial tone
For a Call Parked in a System Orbit
3. + Park Orbit.
•Park Orbits are 01-64.
OR
For a Call Parked in a Personal Park Orbit
When Parked at a co-worker’s phone . . .
3. + Announced extension
number.
Or pick up a call a co-
worker parked for you:
Park a call in orbit so a
co-worker can pick it
up:

Forward your calls to a co-worker . . .
1. Lift handset, dial Personal DDI/allocated
number
Listen for dial tone
2. Dial call forwarding code
844 = Busy or not answered
843 = Busy
848 = Immediate
845 = Not answered
842 = Immediate with both ringing
(not for Voice Mail)
3. 1 to set, 0 to cancel
4. Dial destination extension or Voice Mail
master number.
•You will hear stutter dial tone when you
next go off hook..
Automatically redial calls . . .
Last Number Redial
1. Lift handset, dial Personal DDI/allocated
number
Listen for dial tone
2. Dial
•The system selects an outside line.
Quickly redial your
last outside call:
While at your desk,
forward your calls to a
co-worker or Voice
Mail:

Common and Group Abbreviated Dialling (Speed Dial)
1. Lift handset, dial Personal DDI/allocated
number
Listen for dial tone
2. + Bin (for Common).
OR
2. + Bin (for Group).
(You cannot store Common or Group
Abbreviated Dialling numbers.)
Personal Abbreviated Dialling (Speed Dial)
1. Lift handset, dial Personal DDI/allocated
number
Listen for dial tone,dial
2. Bin (0-9) + Trunk access code + Number
to store.
• Trunk access codes are 9, 805 + trunk
number and 804 + trunk group num-
ber.
• The total number of digits stored can-
not exceed 24.
3. Hang up.
1. Lift handset, dial Personal DDI/allocated
number
Listen for dial tone,dial
+ Bin (0-9)
•The stored number dials out.
To dial your stored
Personal Abbreviated
Dialling numbers:
To store your Personal
Abbreviated Dialling
numbers:
To dial your stored
Abbreviated Dialling
numbers:
Quickly dial co-workers and outside calls . . .

Accessing service codes . . .
720 to cancel all of the following features:
Call Forward, Message Waiting, DND, Alarm Clock.
Common Cancel
Code:
847 + 1to block your outside calls
2to block Paging, Intercom calls, Call
Forwards and transferred outside calls
3to block all calls
4to block Call Forwards
0to cancel
Do Not Disturb:
848 +1 + Extension for Immediate
842 +1 +Extension for Dual Ring
843 + 1 + Extension for Busy
844 + 1 + Extension for Busy and No Answer
845 + 1 + Extension for No Answer
846 + 1 + Extension for Follow Me
You can replace Extension with the Voice Mail
master number to forward calls to your mail box.
Code + 0
Call Forward:
This will be either a personal DDI number or other
allocated number.
Upon answering the system will return a form of
dial tone to inform the Mobile Extension user to
continue dialling .
The required feature/service code can be dialled.
Dial Feature/Service
code:
Listen for tone:
Dial allocated number:
Quick Reference for Other Features
Cancel a Call Forward:

LIABILITY DISCLAIMER
NEC Philips Unified Solutions reserves the right to change the specifications, functions, or
features, at any time, without notice.
NEC Philips Unified Solutions has prepared this document for use by its employees and
customers. The information contained herein is the property of NEC Philips Unified
Solutions and shall not be reproduced without prior written approval from NEC Philips
Unified Solutions. All brand names and product names on this document are trademarks or
registered trademarks of their respective companies.
Copyright 2008
NEC Philips Unified Solutions
To program: Lift handset, dial DDI/allocated number, listen for tone
dial + Bin (0-9) + Trunk access code + Number to
store + Hang up
To use: Lift handset, dial DDI/allocated number, listen for tone, dial
+ Bin (0-9)
Personal Abbreviated Dialling Directory
Bin Access Code Number
0
1
2
3
4
5
6
7
8
9