NEC DT930 Series User manual

DT930 (ITK-24CG)
NEC Enterprise Communication Technologies, Inc.
December, 2019
NDA-31958
Issue 2.0
USER GUIDE
SV9100
®

NEC Enterprise Communication Technologies, Inc. reserves the right to change the
specifications, functions, or features at any time without notice.
NEC Enterprise Communication Technologies, Inc. has prepared this document for use
by its employees and customers. The information contained herein is the property of
NEC Enterprise Communication Technologies, Inc. and shall not be reproduced without
prior written approval of NEC Enterprise Communication Technologies, Inc.
Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation. Windows
is a registered trademark of Microsoft Corporation.
Copyright 2019
NEC Enterprise Communication Technologies, Inc.
3929 W. John Carpenter Freeway
Irving, TX 75063-9406

i
TABLE OF CONTENTS
1. INTRODUCTION
General ...................................................................................................................... 1
Face Layout ............................................................................................................... 2
Technical Specifications ......................................................................................... 3
Keys And Parts ......................................................................................................... 4
Installation Procedure .............................................................................................. 6
Attaching Handset.................................................................................................. 6
Connecting the Line Cord....................................................................................... 6
Attaching the Directory Card .................................................................................. 7
Attaching or Removing Faceplate and DESI Printer Sheet.................................... 7
Removing Faceplate and DESI Printer Sheet...................................................... 7
Attaching Faceplate and DESI Printer Sheet....................................................... 8
Removing and Replacing the Numbered Keypad Panel (BS(F)-K/BS(S)-K/
BS(ACD)-K)............................................................................................................ 8
Removing/Installing the Numbered Keypad Panel............................................... 9
Installing the Numbered Keypad Panel................................................................ 9
Applying Power to the Telephone........................................................................... 9
Adjusting Angle of Tilt Legs.................................................................................. 10
Connecting LAN Cable......................................................................................... 10
Wall Mounting the Telephone............................................................................... 11
Adjusting the Hanger Hook................................................................................ 11
Mounting the Telephone to the Wall Receptacle ............................................... 11
Removing the Wall Mounted Telephone from the Wall Mounted Base Plate....... 12
Wall Mounting the Base on the Wall Plate ........................................................... 13

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TABLE OF CONTENTS
2. OUTLINE – CLASSIC
Phone Start Up and Menu Screen ......................................................................... 15
Starting Up The Phone (without a home URL registered).................................... 15
Starting Up The Phone (with a home URL registered)......................................... 16
Menu Screen........................................................................................................ 17
Starting Up XML Application................................................................................. 19
Starting from Menu Button................................................................................. 19
Shortcut Menu ......................................................................................................... 19
Status Icons.......................................................................................................... 20
Soft Keys ................................................................................................................. 20
How to Use Soft Keys........................................................................................... 21
Multi-Window .......................................................................................................... 22
Switching XML Applications ................................................................................. 22
Switching Local Applications................................................................................ 24
Launching the Fifth Application ............................................................................ 25
Icon Display at XML Application Update .............................................................. 26
Pop-up Windows ..................................................................................................... 26
Launching a Pop-Up Window............................................................................... 27
Exiting a Pop-Up Window..................................................................................... 27
3. TERMINAL SETUP – CLASSIC
Setup With Up/Down Key ....................................................................................... 29
Adjust Handset Receiver Volume......................................................................... 29
Adjust Speaker Volume........................................................................................ 29
Adjust Ringer Tone............................................................................................... 29

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Setup With Feature Key ......................................................................................... 29
Microphone On/Off............................................................................................... 29
Setup with Menu Key .............................................................................................. 30
Enable/Disable Off-Hook Ringing......................................................................... 30
Set Ringing of Headset......................................................................................... 31
Set Ringer Tone ................................................................................................... 32
Set Illumination Pattern for Call Indication Lamp.................................................. 35
Enable/Disable RTP Alarm................................................................................... 37
Enable/Disable DTMF Tone................................................................................. 38
Set Key Touch Tone............................................................................................. 40
Set Music on Hold ................................................................................................ 41
Set Clock Format.................................................................................................. 42
Enable/Disable Volume Level Display.................................................................. 44
Set Screen Saver ................................................................................................. 46
Set Brightness of Backlight................................................................................... 47
Change Character Size........................................................................................ 49
Set a Language.................................................................................................... 50
Set Wallpaper....................................................................................................... 51
Set Character Font Color...................................................................................... 53
Table of Font Color ........................................................................................... 55
Set Turn Off Display............................................................................................. 56
Set Backlight Fade Control................................................................................... 58
Change Password................................................................................................ 60
Set Usability.......................................................................................................... 62
Reset Telephone Settings.................................................................................... 63
Download a File.................................................................................................... 64

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Backup Personal Settings .................................................................................... 71
Restore Personal Settings.................................................................................... 77
4. OUTLINE – PORTAL
Telephone Startup .................................................................................................. 83
Favorite Screen.................................................................................................... 83
Information Area................................................................................................... 83
Status Icon ........................................................................................................... 84
Ext No./Ext Name................................................................................................. 84
Clock and Calender.............................................................................................. 84
Local Soft Key Display.......................................................................................... 85
Call Screen .............................................................................................................. 85
System Information Area...................................................................................... 85
System Soft Key Area .......................................................................................... 85
Local Soft Key Area.............................................................................................. 86
To Start Call Screen............................................................................................. 86
To Close Call Screen Automatically..................................................................... 86
Screen When the Phone Starts ............................................................................. 86
To Set the Home Screen...................................................................................... 86
Register a Home URL .......................................................................................... 87
To Start Up the Phone ............................................................................................ 87
5. TERMINAL SETUP – PORTAL
Terminal Setup ...................................................................................................... 89

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TABLE OF CONTENTS
Adjusting Volume ................................................................................................ 89
To Adjust Handset Receiver Volume.................................................................... 89
To Adjust Speaker Volume................................................................................... 89
To Adjust Ringer Tone.......................................................................................... 89
Setup With Feature Key ......................................................................................... 89
Microphone On/Off............................................................................................... 89
Setup with Menu Key .............................................................................................. 90
Enable/Disable Off-Hook Ringing......................................................................... 90
To Set Ringing of Headset ................................................................................... 90
Set Ringer Tone ................................................................................................... 91
To Set Illumination Pattern for Call Indicator Lamp.............................................. 92
To Enable/Disable RTP Alarm.............................................................................. 92
To Enable/Disable DTMF Tone............................................................................ 93
To Set Key Touch Tone........................................................................................ 93
To Set Music on Hold........................................................................................... 93
To Set Time Format.............................................................................................. 94
To Enable/Disable Volume Level Display............................................................. 94
To Set Screen Saver............................................................................................ 94
To Set Brightness of LCD Backlight..................................................................... 95
Set a Language.................................................................................................... 95
To Set Turn Off Display........................................................................................ 95
To Enable/Disable LCD Backlight Fade Control................................................... 96
To Change GUI Mode .......................................................................................... 96
Portal Mode.......................................................................................................... 97
To Change Theme................................................................................................ 97
To Change Password........................................................................................... 97

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TABLE OF CONTENTS
To Set Usability .................................................................................................... 98
Reset Telephone Settings.................................................................................... 98
To Download a File............................................................................................... 99
Backup or Restore the Settings Data of the Terminal ....................................... 102
To Backup the Settings Data of the Terminal..................................................... 102
To Restore the Settings Data of the Terminal.................................................... 104
6. FEATURE OPERATION
Login/Logout ......................................................................................................... 107
To Login ............................................................................................................. 107
To Logout ........................................................................................................... 107
Making a Call ......................................................................................................... 109
To Make an External Call................................................................................... 109
To Make an Internal Call .................................................................................... 109
Answering a Call ................................................................................................... 109
To Answer an External Call................................................................................ 109
To Answer an Internal Call................................................................................. 109
Holding a Call (Using Call Hold) .......................................................................... 109
To Hold............................................................................................................... 110
To Retrieve the Held Call ................................................................................... 110
If Unanswered .............................................................................................. 110
Holding a Call (Using Exclusive Call Hold) ........................................................ 110
To Hold............................................................................................................... 110
To Retrieve the Held Call ................................................................................... 110
If Unanswered ................................................................................................ 111

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TABLE OF CONTENTS
Transfer a Call ....................................................................................................... 111
To Transfer a Call (With Announcement)........................................................... 111
Initiate Transfer (By Ex.200) ............................................................................ 111
Answer to a Transferred Call (By Ex.210)........................................................ 111
To Transfer a Call (Without Announcement)...................................................... 111
Initiate Transfer (By Ex.200) ............................................................................ 111
Answer A Transferred Call (By Ex.210)........................................................... 112
One-Touch Speed Calling Keys .......................................................................... 112
To Program......................................................................................................... 112
To Verify............................................................................................................. 112
To Make a Call ................................................................................................... 113
Speed Dialing – Station/Group ............................................................................ 113
Set Speed Dial Bin ............................................................................................. 113
Make a Call......................................................................................................... 113
Last Number Redial .............................................................................................. 113
Redial ..................................................................................................................... 114
Delete a Call Record from the Outgoing Call History......................................... 114
Delete All Records from the Outgoing Call History............................................. 114
Voice Call ............................................................................................................... 114
Using Soft Key.................................................................................................... 114
Three-Party Conference ....................................................................................... 115
Voice Mail System ................................................................................................ 115
DND (Do Not Disturb) ........................................................................................... 115
To Set DND........................................................................................................ 115
To Cancel........................................................................................................... 116

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TABLE OF CONTENTS
How to Input Characters ...................................................................................... 116
Character Entry Mode ........................................................................................ 116
Character Code List............................................................................................ 118
Character Entry Method ..................................................................................... 124
Security Mode ....................................................................................................... 124
Phonebook ............................................................................................................ 125
System Phonebook ............................................................................................ 125
Available Characters in Local Phonebook ....................................................... 125
7. FAVORITE SCREEN OPERATION
Favorite Screen ..................................................................................................... 128
How to Select a Shortcut.................................................................................... 129
Shortcut Icon ...................................................................................................... 129
Shortcut Name.................................................................................................... 129
To Register a Shortcut ......................................................................................... 130
To Use the Shortcut .............................................................................................. 131
To Edit the Shortcut ............................................................................................. 133
To Delete Shortcut ................................................................................................ 134
From a Registered Shortcut ............................................................................... 134
From User Settings............................................................................................. 135
To Change Shortcut Display ................................................................................ 136
8. DIRECTORY OPERATION
Add New Data ........................................................................................................ 137
Find Registered Data ............................................................................................ 138

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TABLE OF CONTENTS
Make a Call from Directory .................................................................................. 139
To Set Prefix .......................................................................................................... 139
Delete All Data ....................................................................................................... 140
Delete Specific Directory Data ............................................................................. 140
9. CALL HISTORY OPERATION
To View Call History ............................................................................................. 143
To Make a Call from Call History ......................................................................... 143
Store Call History data to Speed Dial ................................................................. 144
To Delete Call History Data .................................................................................. 144
Appendix A. Menu List
Menu List: DT930 (ITK-24CG-1).............................................................................. 145
Appendix B. Web Programming
Login ...................................................................................................................... 155
Logout .................................................................................................................... 158
How to Operate ..................................................................................................... 158
Appendix C. To Upload an Image
Image Upload Procedure ..................................................................................... 161
PC Connection and Setting................................................................................ 161
PC Requirements............................................................................................. 161

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TABLE OF CONTENTS
Connection....................................................................................................... 161
Maximum User Program PC Connection......................................................... 162
LAN Setting...................................................................................................... 162
User Programming Setup................................................................................... 162
To Upload an Image........................................................................................... 164

1
1. INTRODUCTION
General
This guide explains how to operate DT930 Series
under the following headings.
CHAPTER 1 INTRODUCTION
Explains the configuration of this guide and
contains the following information.
❍Face layout of DT Series
❍Keys and Parts of DT Series
❍Icon Display
❍Menu List
CHAPTER 2 TERMINAL SETUP – CLASSIC
Explains the operating procedures for terminal
settings (Classic Mode) of the DT Series.
CHAPTER 3 TERMINAL SETUP – PORTAL
Explains the operating procedures for terminal
settings (Portal Mode) of the DT Series.
CHAPTER 4 BASIC OPERATION
Explains the basic operation of DT Series.
CHAPTER 5 DIRECTORY OPERATION
Explains operating procedures for Directory
function.
CHAPTER 6 CALL HISTORY OPERATION
Explains operating procedures for Call History.

2
Face Layout
DT930 (ITK-24CG-1)

3
Technical Specifications
Item ITK-24CG-1
Display LCD 4.3 inch Color (16777216 colors) TFT, with Backlight
LCD Color Color (16.77milion color)
Programmable Key 24 Keys
Fixed Feature Key 13 (Hold, Transfer, Speaker, Recall, Feature, Answer, Mic, Menu, 4 Cursor key, Enter)
Backlight LCD and digit key (lit for 10 seconds when operating)
Soft Key 4 Keys
Directory 1000 Records
Call History Outgoing Call: 50 records and Incoming Call: 50 records
XML Browser Available
Handsfree Standard equipment (Full-duplex)), Wide-band
Headset Available (HW510 (A10) / HW251N (A10) / WT100 (APN-91) / Voyager Legend CS
(APN-91) / W710(APD-80) / W710(APN-91)
LAN Interface 2-port, 10BASE-T/100BASE-TX/1000BASE-T, Full-duplex/Half-duplex, Auto
Negotiation/Fixed (Except 1000BASE-T)
Voice CODEC G.711 (µ-law, A-law), G.729a, G.722
IP Address Setting Sets via DHCP server/Sets Statically
QoS ToS (IP Precedence, Diffserv)
VLAN Tag VLAN (IEEE802.1Q/p), LLDP-MED, DHCP
Security IEEE802.1x authentication (EAP-MD5, EAP-TLS), IEEE802.1x authentication support (EAPoL Forwarding) on the PC port via switch at a high hierarchy level, SIP&RTP
Encryption, HTTPS (Web Programming/Download), VPN (L2TP/IPsec (IPv4)
Power Supply Central Power Supply = IEEE802.3at Type1 (IEEE802.3af compatible)
Local Power Supply = AC Adapter (Optional)
Power Consumption Max: Approximately 4.2W, Standby; Approximately 2.2W (without optional connection)
Download Boot and Program / Config /Ringing Tone / Music on Hold / Wallpaper / Voice
Confirmation Tone
Adapter and
Accessory (Optional) Ancillary Device Adapter (ADA) Wall Mount unit (WM) / Line Key Unit (8LK) / Directory Card /60-button DSS / Numbered Keypad
Terminal Color Black / White
Dimension (WxDxH) 181(W) × 254(D) × 152(H) [mm] / 7.12(W) x 10(D) x 5.98 (H) [in]
Weight 1.0 Kg / 2.20 lbs
Environmental Temperature range = 0° to 40°C / 32°F to 104°F (Ambient temperature range = -20°C to 60°C / 68°F to 140°F)
Humidity = 10% to 90% RH (non-condensing)

4
Keys And Parts
DT930
(1) Handset
Used for sending/receiving voice.
(2) Back Button
Classic Mode: To exit the Menu or Help mode
and go back to the time display.
Portal Mode: Return to the previous screen.
(3) Speaker
Used when originating a handsfree call.
(4) Dial Keypad
Dial the called party number or feature access
code.
(5) Hold Key
To place an internal or external call on hold.
(6) Transfer Key
Allows the station user to transfer established
calls to another station, without attendant
assistance.
(7) Speaker Key
To control the built-in speaker which can be used
for:
Hands-Free dialing/monitoring.
LED on key lights when the key is active.
* All standard IP versions include support for full
duplex hands-free mode. All TDM and IP enabled
versions are half duplex hands-free mode.
(8) Cursor Key
By using this key, you can access various
features with a simple operation.
(2)
(1)
(3)
(4) (5) (6) (7)
(8)
(12)
(9)
(13)
(14)
(15)
(16)
(17)
(10)
(11)

5
Details on Cursor Key
(a) Up/Down
(DOWN UP)
Used to adjust speaker/receiver volume, and
ringer volume.
❍Speaker/Receiver Volume:
Press ( ) or ( ) key during conversation.
❍Ringer Volume:
Press ( ) or ( ) key during ringing.
(b) Redial/CID Scroll
(Last Number Call, Speed Calling-Station/
Group - Classic Mode Display)
Press key once to activate redial feature.
Press redial and scroll through numbers that
have been dialed.
When the desired number is displayed, press
the # key to activate dialing.
Press key twice to activate the CID scroll
feature. Press key twice and scroll through
numbers that have been received.
When the desired number is displayed go off
hook to activate dialing.
(c) Enter (Classic Mode Display)
This accesses a shortcut menu for
frequently-used features. Use this key to
display the shortcut menu and determine the
selected item in the menu.
Also, this key is used as cursor-movement
key on the local menu of the telephone.
(d) Directory (Classic Mode Display)
Pressing this key opens Directory menu. For
details on Directory service, see
8.DIRECTORY OPERATION.
(9) Menu Key
To access the local menu.
(10) Mic Key
To respond handsfree. LED lights during
speakerphone operation.
(a-1) Volume (UP) key (Four-way scroll up key)
(b) Redial key* (Four-way scroll left key)
(c) Enter key
(d) Directory key* (Four-way scroll right key)
(a-2) Volume (DOWN) key (Four-way scroll down key)
* When in Classic Mode.
(b) (d)
(a-2)
(c)
(a-1)
Up Move the highlighted area one line up
the screen.
Down Move the highlighted area one line
down the screen.
Left Go back to the previous screen.
Right Go to the screen which corresponds
to the highlighted menu item.
Enter Go to the screen which corresponds
to the highlighted menu item.

6
(11) Answer Key
When LED on this key is lit, press this key to
answer a waiting call.
(12) Feature Key
To activate features such as terminal setup, and
to program One-Touch Speed Dial Keys.
(13) Recall Key
To finish a call and hear the dial tone.
(14) Programmable Keys
These keys can be programmed as Flexible line
key/Programmable feature key by System
Administrator.
(15) Home Key
Classic Mode: To display explanations of the
softkeys on the LCD.
Portal Mode: Returns to the Home screen
(Favorite or Call screen) specified in the system/
terminal menu settings.
If a Home URL has been set. press this button to
return to the Home URL.
(16) Softkeys
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is
displayed on the screen according to the call
handling process.
(17) LCD
4.3 inch color display with backlight.
Installation Procedure
Attaching Handset
(1) Install the modular plug (attached to the curl cord
of the handset) into the handset connector at the
back of terminal. Push until it snaps into place.
(2) Lead the Handset cable through the applicable
groove.
Connecting the Line Cord
Line Cord Connection DT930
(1) Install the modular plug of the line cord into the
Line Connector at the back of terminal. Push until
it snaps into place.
In Classic mode, not all contents are
displayed. Contact the System Administrator
for details.
The images used in the section are for illustrative
purposes. Some of the images might not be
images of DT930 telephones.