NEC Univerge SV8100 User manual

NEC SV8100 Dterm User Guide
1
Digital Keyphone
User Guide
for the
NEC SV8100

NEC SV8100 Dterm User Guide
2

NEC SV8100 Dterm User Guide
3
Table of Contents
Chapter 1 Introduction to the NEC SV8100 Keyphone................................... 4
Overview.........................................................................................................4
Key Description ..............................................................................................5
Display Options...............................................................................................7
Quick Reference Table....................................................................................8
Chapter 2 Using your NEC SV8100 Keyphone................................................. 9
Overview.........................................................................................................9
Making Calls.................................................................................................10
Answering Calls............................................................................................12
Transferring Calls .........................................................................................13
Holding Calls ................................................................................................14
Call Forwarding .......................................................................................15-16
Chapter 4 Customising your Keyphone........................................................... 17
Overview.......................................................................................................17
Personal Speed Dials.....................................................................................18
Alarm Reminder; Key touch tones ..............................................................19
Phone Settings...............................................................................................20
Programming 1-touch Keys..........................................................................21

NEC SV8100 Dterm User Guide
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Chapter 1 Introduction to the NEC SV8100 Keyphone
Overview
Intro
This chapter introduces the NEC SV8100 Keyphone. It is
intended as an overview to all employees who use the telephone.
In this
chapter
This chapter contains the following topics.
Topic
See Page
Key Description
5
Display Options
7
Quick Reference Table
8

NEC SV8100 Dterm User Guide
5
Key Description
Intro
Before using your Keyphone, it is important to understand the
keys on your Keyphone. This section explains what each key
does, colour indications and some answering features.
Soft Keys
These are the 4 keys below the display. To use any of the display
options simply press the key under the word. See page 7 Display
Options for more details.
Key
Description
Depending on which model Keyphone you are using, you may
have some or all of the following keys.
Key…
Function…
See Page...
RECALL
N/A
-
FEATURE
Used to activate some system
features
CONF
Make conference calls
11
MIC
Turns the microphone on and off
6
REDIAL
Last number redial / speed dials
11
ANSWER
Answers second calls
12
SPEAKER
Answer / Release call
6
TRANSFER
To Transfer calls
13
HOLD
Puts call on hold
14
DIRECTORY
To access the speed dial directory
list
20
MESSAGE
Msg waiting indication / access
voicemail
10
Key
Indications
Function Lamp Status
Incoming Call Rapid Flashing Red
Held Call on your phone Slow Flashing Green Call key
Call in progress on your phone Steady Green Call key
Call in progress on other phone Steady Red
Hold Recall Intermittent Flashing Green
Call key

NEC SV8100 Dterm User Guide
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Key Description, continued
Speaker
phone
To use the speaker option, you must have your MIC key on (will
be red) to be able to talk back to the caller. Press MIC to turn on
and off. The MIC will also work as a mute key when using
speakerphone or handset.
Pressing the SPEAKER key will answer or release a call on
speakerphone.
If you already on call talking through the handset and you wish to
talk hands free, press the SPEAKER key, then replace handset.

NEC SV8100 Dterm User Guide
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Display Options
Intro
When using your Keyphone, various options are available using
the soft keys under your display. In this section we describe what
your options are and how to use them.
How do I
use the
feature?
To use the feature displayed, press the soft key under the display.
What do the
words
mean?
There is a HELP and EXIT key either side of your display. To
display key programming on phone screen, Press HELP then the
programmed key. The EXIT will take you out of this, speed dials
and other menus.
In idle
status
When your Dterm is idle the following options are available:
LIST
DIR
ICM
PROG
Exit
Help
What do the
soft keys
do?
Each soft key does the following:
Key…
Used for…
LIST
Redial Function
DIR
Speed dial dialing
ICM
Paging
PROG
To program call forwards, DND, Personal
Speed dials etc

NEC SV8100 Dterm User Guide
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Quick Reference Table
Intro
In this section we describe the features and how to access them via
a programmed key or code.
Table
The table below provides a list of short codes or programmed keys
that are required to access system features.
Feature
Key
Set
Code
Cancel
Code
Call Forward –All Calls
FWD-ALL
*10 1 + extn
*10+ 0
Call Forward –Busy
FWD-BSY
*11 1 + extn
*11+ 0
Call Forward –No Answer
FWD-N/A
*12 1 + extn
*12+ 0
Call Forward –Busy/No answer
BSY/NA
*13 1 + extn
*13+ 0
Call Forward –I’m Here
-
*14 1 + extn
*14+ 0
Call Pickup
P/U
*2
-
Directed Call Pickup
DIR P/U
#2 + extn no.
-
Last Number Redial
REDIAL
* *
-
Outside Line Access
1
-
Personal Speed Dial Access
*9
-
System Speed Dial Access
9
Voice Call
VOICE
extn no. + 1

NEC SV8100 Dterm User Guide
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Chapter 2 Using your NEC SV8100 Keyphone
Overview
Intro
In this chapter we will describe how to fully utilise the features of
your Keyphone.
In this
chapter
This chapter contains the following topics.
Topic
See Page
Making Calls
10-11
Answering Calls
12
Transferring Calls
13
Holding Calls
14
Call Forwarding
15-16

NEC SV8100 Dterm User Guide
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Making Calls
Before
dialing
To use your phone, you will need to lift the handset to talk or press
SPEAKER to talk handsfree (see notes on page 6).
External
Calls
To make an external call
1. Dial 1 for an outside line
2. Dial the required number
Internal
Calls
To make an internal call
1. Dial the extension number, or press the displayed extension key
If the extension does not answer you may send a message wait
1. Press MW button below screen
If the extension is engaged you can
1. Press to CAMP button below screen to set an automatic
callback (N/A if called extension has voicemail)
Voice call
This will allow you to call an extension and automatically talk on
speakerphone. The called party does not need to answer the call
but must have their MIC light on. They will hear an alert tone
first.
1. Dial the extension
2. Press VOICE (hear alert tone, may press RING to switch back)
3. Speak with the dialed party
Message
Wait
When you call an extension that doesn’t answer, you may set a
message wait. This will make their feature light flash red.
To set a message wait
1. Dial an extension
2. Press MW button below screen
3. Hang up
To return a message wait
1. Press MW button below screen
2. Press CALL to ring the person back or CANCEL to clear
3. Once you finish this call, the message wait light will disappear
Continued on next page