Nitsuko DS2000 User manual

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ABC DEF MW ICM
FLASH DND
DIAL MIC
LND SPK
CONF HOLD
GHI JKL MNOMNO
PQRS TUV
OPER
VOL
WXYZ
CLEAR
CHECK
80000 -62
LINE 1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6
LINE 7 LINE 8 LINE 9 LINE 10 LINE 11 LINE 12
BIN 1 BIN 2 BIN 3 BIN 4 BIN 5
BIN 6 BIN 7 BIN 8 BIN 9 BIN 10
Using Your Telephone
The Alphanumeric Display helps you use
features and tells you about your calls. It may
also show your caller’s name and number.
The Ring/Message Lamp:
●Flashes slow (green) while a call rings your phone.
●Flashes fast (red) if you have new Voice Mail messages
or unanswered Message Waiting.
If you’re on a Handsfree call (see
Handsfree Options below), lift the
handset for privacy.
The Volume Controls are for speaker
and handset. They also control the volume
for ringing calls and pages. While on-hook,
these keys are for Contrast Control.
The Microphone picks up your voice for
Handsfree calls. Press MIC to turn off the
microphone.
Press for Handsfree calls, or use the
handset instead. See Handsfree Options below.
While on a handset call, press SPK twice (do
not hang up) for Group Listen.
Press ICM to place an Intercom call.
Press Bin Key 1-10 for Personal Speed Dial
bins 701-710. Press DIAL + Bin Key 1-10 for
Personal Speed Dial bins 711-720.
Due to the flexibility built into the system,
your dialing codes may differ from
those in this guide. Check with your
communications manager and make a note
of any differences. These are and/or keys.
Your key assignments may be different than
shown — ask your communications manager.
If you are an attendant . . .
●Key 11 is a Night Key to put your system in
the night mode.
●Key 12 (on 22-button telephone) or key 24
(on 34-button telephone) is an Operator Call
Key for your incoming Intercom calls.
MW flashes when you have Messages
Waiting. If you have Voice Mail, it flashes
when you have Voice Mail messages left in
your mailbox.
Press a line key then LND to automatically
redial the last outside number you called.
While on a call, press CONF to set up a
Conference.
Enable Do Not Disturb to block your calls
when you don’t want to be interrupted.
Soft Keys simplify using your phone. To
guide you through your features, the Soft
Key functions automatically change to help
you handle calls. See the DS2000 Soft Key
Glossary for more.
Handsfree Options
• Handsfree lets you place and answer calls by pressing instead of using the handset.
• With Automatic Handsfree, you can press a line key without lifting the handset.
Normally, you have Automatic Handsfree.
• Use Handsfree Answerback to answer a voice-announced Intercom call by speaking
toward your phone — without lifting the handset.
22-Button Display Telephone Shown

Placing an Outside Call . . .
1. (Optional) Lift handset.
2. + Wait for dial tone + Dial number.
•If your system is behind a PBX, you
may have to dial 9 before your number.
OR 1. (Optional) Lift handset.
2. + + Line number (e.g., 01) +
Dial outside number.
OR
2. + + (Optional) Line group
(0-8) + Dial outside number.
OR
2. + + Line number (e.g.,
01) + Dial outside number.
1. (Optional) Lift handset.
2. Press an idle line key to preselect a line.
3. Press .
Calling a Co-Worker . . .
1. (Optional) Lift handset.
•For one-touch calling, press a Call
Coverage or Hotline function key.
2. Press .
•For your Voice Mailbox:Press MW.
•For Paging: Dial * 1 + Zone (1-7, 0 =
all call).
3. Co-worker’s extension number.
•If you hear ringing, wait for an answer.
If you hear two beeps, begin speaking
(or dial 1 to have call ring).
Dial using the
Intercom:
To quickly redial your
last outside call:
Dial codes for outside
lines:
Press a line/loop key
for quick access:
Placing Calls
If your call doesn’t go through . . .
Camp On and Callback
1. Dial (to wait without hanging up).
•(Intercom calls) When you hear ringing,
wait for the called party to answer.
•(Outside calls) When you hear new dial
tone, place your call again.
OR
1. Dial and hang up to leave a
Callback for a free line or extension.
•Wait for the system to call you back.
2. or lift handset.
•(Outside calls) Place your call again.
•(Intercom calls) Speak to co-worker.
Message Waiting (If you don’t have Voice Mail)
1. Do not hang up + .
•Your co-worker’s MW flashes fast.
•With Voice Mail, pressing MW will leave
a message in your co-worker’s mailbox.
1. (Optional) Lift handset.
2. Press .
•If the extension you call is unanswered,
busy or in DND, the system cancels
Message Waiting.
1. Do not lift the handset.
2. Press .
•Press MW repeatedly until the exten-
sion you want to call displays.
3. Lift handset and press .
To review your
Messages Waiting and
then select a message
for a return call:
To answer a Message
Waiting left for you:
Leave a Message
Waiting (flashing MW
key) if your co-worker
doesn’t answer:
When you hear sys-
tem busy, use Camp
On or Callback:

Directory Dialing
Answering Outside Calls . . .
1. or lift handset.
•Press line/loop key if not connected.
Answering Intercom Calls . . .
1. Speak toward your phone or lift the handset.
•If you hear one long ring instead, press
SPK or lift handset to answer.
•Dialing #VA + V(#IR in some systems)
makes incoming Intercom calls ring
your phone.
•Dialing #VA + R(#IV in some systems)
makes incoming Intercom calls voice-
announce your phone.
Picking up calls not ringing your phone . . .
1. or lift handset.
•You can press a Group Call Pickup or Call
Coverage key instead — then skip step 2.
2. + Co-worker’s extension.
Have a telephone meeting (Conference) . . .
1. Place/answer call + .
2. Place/answer next call + .
•Repeat this step to add more parties.
•If you hear error tone, you cannot add
additional parties.
Use Conference to
have a telephone
meeting:
When a call is ringing
a co-worker’s phone:
Listen for two short
beeps:
If you hear ringing and
see a flashing line key:
Answering Calls
To set up a telephone meeting: Make a Page announcing
Conference + Do not hang up + ICM + Dial #11 or #12.
To join the Conference: ICM + Dial #11 or #12. (If you wait too
long to dial, you may not be able to join the meeting.)
Meet Me
Conference:
(Check with your communications manager before using
this feature.)
1. D.
2. Dial Directory Dialing type:
I= Co-worker’s extensions.
C= System Speed Dial.
P= Personal Speed Dial.
3. Dial the first letter of the desired name (e.g., dial 4
if the first letter begins with G, H or I).
OR
Press VOL ▲or VOL ▼to scroll alphabetically
through the selected directory. To call the displayed
name, just press DIAL.
4. Look at your phone’s display and dial the digit for
the letter/number you want to call (e.g., if the name
in step 3 began with G, dial 1).
5. Press VOL ▲or VOL ▼to scroll through all the
names/numbers that begin with the letter/number
you selected.
6. Press DIAL to have the system dial your call.
At your display
telephone, select a
co-worker or outside call
from a list of names
(rather than dialing the
phone number):
Quick Reference for Other Features
Do not lift handset + Dial ✽+ Dial outside number + Press line key to dial
the displayed number.
Dial Number
Preview:
To initiate: While on a handset call, press SPK twice (do not hang up).
To switch Group Listen to Handsfree: Press SPK twice.
To cancel: Do not hang up + Press SPK.
Group Listen:
To activate: Press MIC (key on).
To cancel: Press MIC (key off).
Microphone
Mute:
To activate: Press DND.
To cancel: Press DND.
Do Not Disturb:

4 Forest Parkway
Shelton, CT 06484
TEL: [phone] FAX: [phone]
Your call can wait at your phone . . .
Hold
1. Do not hang up + .
•Your co-workers can retrieve your
System Hold calls. To place the call on
Exclusive Hold, press HOLD twice.
•Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. or lift handset.
2. Press flashing , OR
2. if the call was not on a line/loop key
(or was an Intercom call).
•You may be able to press ICM +*4 +
line number (e.g., 01) to pick up a call
on Hold at a co-worker’s phone.
Send the call you’re on to a co-worker . . .
Transfer
1. + Dial your co-worker’s extension.
•To transfer the call to Voice Mail, press
MW after dialing your co-worker.
OR
1. (Hotline or Call Coverage).
Park a call in orbit
1. + + System Park Orbit (60-69).
•If you hear busy, press ICM and try
another orbit.
•To Page, press ICM, dial * 1 and the
zone number (1-7, 0 for all call).
2. Hang up.
Park your current call
in a system orbit so
your co-workers can
pick it up:
Send (Transfer) your
current call to a
co-worker:
Easily retrieve a call
from Hold:
Use System Hold
instead of leaving the
handset off-hook:
Handling Your Calls
165 Matheson Blvd. E., Unit #4-6
Mississauga, Ontario L4Z 3K2
TEL: [phone] FAX: [phone]
User Programmable Features
To program a feature, press # and the feature’s code. For example, to enable incoming Paging, press # and dial V P Y ,
then SPK to hang up. The underlined codes (e.g., #RC) are for systems prior to 02.00.00.
Feature Mnemonic Operation
DSS #BLF #BLF + Press DSS key + HOLD + Enter extension +VOL Up + Pro-
gram another key or SPK to exit.
Headset #HS #HS +Yto enable or Nto disable + SPK to exit
Hotline #HL #HL + Press flashing Hotline key + Enter extension for new Hotline
partner + Program another Hotline key or SPK to exit.
Off Hook Signaling #OHS #OHS + Select mode (C=Outside line, D=DSS, I=ICM) + Select
option (see below) + SPK to exit.
Outside line options: C =Camp On tone, O =Off Hook Ringing, 0 = None
Intercom options: C=Camp On, O=Off Hook Ringing,V=Voice
Over, 0= None
DSS Options: C=Camp On, O=Off Hook Ringing, 0= None
Paging (Incoming) #VP #VP +Yto enable or Nto disable + SPK to exit.
Prime Line Assignment #PLA #PLA + Press one of your flashing programmable keys or ICM +
SPK to exit.
Programmable Function
Key Assignments #KP #KP + Press key you want to program + HOLD + ICM + PressVOL
Up orVOL Down to select key option + HOLD + enter any addi-
tional data (if required) + Press VOL Up orVOL Down to select
another key to program, or SPK to exit.
Programmable Function
Key Ringing #RAC
#RC Call Coverage Keys: #RAC + Call Coverage Key repeatedly to select
ringing mode + SPK to exit.
Call Coverage Keys flash as follows: Lamp only=On red, Immediate
ring=On green, Delay ring=Fast flash green.
#RAL
#RL Outside Line Keys: #RAL + Line Key repeatedly to select ringing
mode + SPK to exit.
Line keys flash as follows: Lamp only=On red, Immediate ring=On
green, Delay ring=Fast flash green, Night ring=Slow flash green.
#RAP
#RG Group Call Pickup Keys: #RAP + Group Call Pickup Key repeatedly
to select ringing mode + SPK to exit.
Group Call Pickup Keys flash as follows: Lamp only=On red, Imme-
diate ring=On green, Delay ring=Fast flash green.
Ringing Line Preference #RLP #RLP +Yto enable or Nto disable + SPK to exit.
Speed Dial, Personal #SP #SP + Press bin key (for bins 701-710) or DIAL then bin key (for
bins 711-720) + HOLD + Enter outside line (e.g., 1), line group (e.g.,
90), or ICM for Intercom feature + HOLD + Number to store +
HOLD + Name + HOLD + Press another bin key or SPK to exit.
Speed Dial, System #SP #SP + Dial System Speed Dial bin number (e.g., 200) + HOLD +
Enter outside line (e.g., 1), line group (e.g., 90), or ICM for Intercom
feature + HOLD + Number to store + HOLD + Name + HOLD +
Press another bin key or SPK to exit.
Time and Date #TD #TD + Enter time in 24-hour clock using hours (2 digits), minutes (2
digits) and seconds (2 digits) + HOLD + Enter date using month (2
digits), day (2 digits) and year (4 digits) + HOLD + SPK to exit.
Voice Announce (for your
incoming Intercom calls) #VA
#IV, #IR #VA +Vfor voice announce or Rfor ring + SPK to exit.

Quickly dial co-workers and outside calls . . .
Speed Dial
1. .
•In some systems you may have to press
ICM and dial ## instead.
2. Dial Personal bin number (701-720).
OR
Press bin key (for bins 701-710), or DIAL +
bin key (for bins 711-720).
3. .
4. Enter the line number (e.g., 1 for line 1) the
system will use for your stored number.
OR
Enter the line group number (e.g., 90-98
for line groups 0-8) the system will use for
your stored number.
OR
Skip this step if storing Intercom codes.
5. .
6. Enter the number to store + .
•You can enter up to 30 digits, using 0-9,
# and *. Press MIC to insert a pause;
FLASH to insert a Flash.
7. Enter a name for your Speed Dial number.
•Refer to Keys for Entering Names.
8. .
9. Repeat from step 3 to program another
Personal Speed Dial number.
OR
to exit.
To store Personal
Speed Dial numbers
(Intercom codes or
outside numbers):
Park a call in orbit (Cont’d)
1. or lift handset.
2. + + System Park Orbit (60-69).
1. Do not hang up.
2. + + Extension (e.g., 300).
•To Page before hanging up, press ICM,
dial * 1 and the zone number (1-7, 0 for
all call).
3. Hang up.
1. (Optional) Lift handset for privacy.
2. + + Extension (e.g., 300).
Forward (reroute) your calls to a co-worker . . .
1. (Optional) Lift handset for privacy.
2. + .
3. Dial Call Forwarding type:
0= Cancel forwarding
2= Busy/No Answer
4= Immediate
6= No Answer
4. Dial destination extension (or 0 for your
operator).
OR
Press MW or dial Voice Mail master exten-
sion number to forward to Voice Mail.
5. Hang up.
While at your desk or
out of the office, for-
ward your calls to a
co-worker or Voice
Mail:
To retrieve a call
parked at a co-worker’s
extension:
Park a call at a
co-worker’s extension:
To retrieve a call from
system orbit:
Placing Calls Quickly

Speed Dial (Cont’d)
1. Press Bin Key for Personal Speed Dial
bins 1-10.
OR
Press DIAL plus BIN KEY for Personal
Speed Dial bins 11-20.
OR
Press Programmable Function Key
assigned to Personal or System Speed
Dial bin.
1. (Optional) Lift handset for privacy.
2. + .
3. Dial Personal Speed Dial bin number
(701-720).
OR
Dial System Speed Dial bin number (nor-
mally 200-299).
To dial a stored
System or Personal
Speed Dial number:
For one-touch access
to your stored Speed
Dial numbers:
Multibutton Telephone
Quick Reference Guide
80000MBG03
May 2000
Printed in the U.S.A. (2562)
Keys for Entering Names
Press this
key:
Then one of these keys to enter the character in the white cell:
1 2 3 4 #
1&
-(dash)1/(backslash)1‘ (apostrophe)11
2ABC 2
3DEF 3
4GHI 4
5JKL 5
6MNO 6
7PQRS7
8TUV 8
9WXYZ9
0SPACE: 0
* *
#
To enter characters in lower case (e.g., einstead of E), press MW before pressing the key in the
first shaded column. Use LND to backspace over (erase) any characters you want to correct.
1In software versions prior to 02.00.00, the codes for 1 + 2, 1 + 3, and 1 + 4 were not available.