Nitsuko Portrait308 User manual

Pocket Guide
1.1 (308) / 2.1D (824)
Portrait 308/824
port.qxd 11/20/98 4:15 PM Page 1

●In Edit ➮Preferences ➮General, set the following:
–Default Magnification = Fit Width
–Display Splash Screen at Startup = Disabled (box not checked)
–Display Open Dialog Box at Startup = Disabled (box not checked)
●For easiest reading on-screen, select View ➮Fit Width (or Ctrl K). This option
is automatically enabled if you set the
Default Magnification in General
Preferences as described above.
●To return to the opening screen at any time, press Home.
To scroll up or down on a page, press PageDown or PageUp.
To navigate between pages, press –> or <–.
●To increase the speed with which your Acrobat files load, try one of the following:
– In Windows 3.1, add
ACROREAD.EXE to your Startup Group (with the Run
Minimized box checked).
– In Windows 95, add
ACROREAD.EXE to the Windows\Start
Menu\Programs\StartUp folder (with Run Minimized selected).
You’ll have to maximize the first Acrobat file you run.
port.qxd 11/20/98 4:15 PM Page 2

●Provides on-line viewing and printing.
●Extensive search and navigation capabilities.
●Ensures more timely turnaround of documents.
●When we provide an Acrobat manual with a product (e.g., Nitsuko TAPI Driver),
you are assured of having the most up-to-date manual available.
●With the installation of a PC fax/modem, it makes faxing of any brochure, user
guide, proposal or manual quick and easy.
●Acrobat Reader programs for Macintosh, DOS and UNIX platforms also can be
provided, if required.
●For Technical Support for the Acrobat Reader, contact:
Adobe Systems, Inc.
1585 Charleston Road
P.O. Box 7900
Mountain View, CA 94039-7900
Telephone Number: 415-961-4400
Adobe FaxY1 (technical/product information by fax): 206-628-5737
Adobe Electronic Bulletin Board (on-line information): 206-623-6984
URL: http://www.adobe.com
●To return to the opening screen, press the HOME key.
port.qxd 11/20/98 4:15 PM Page 3

Pocket Guide
1.1 (308) / 2.1D (824)
Pkt4cvr.qxd 6/29/99 12:02 PM Page 1

This manual has been developed by Nitsuko America. It
is intended for the use of its customers and service per-
sonnel, and should be read in its entirety before attempt-
ing to install or program the system. Any comments or
suggestions for improving this manual would be appreci-
ated. Forward your remarks to:
Nitsuko America, Telecom Division
4 Forest Parkway
Shelton, CT 06484
Attention: Manager, Technical Publications
Nothing contained in this manual shall be deemed to be,
and this manual does not constitute, a warranty of, or
representation with respect to, any of the equipment cov-
ered. This manual is subject to change without notice
and Nitsuko America has no obligation to provide any
updates or corrections to this manual. Further, Nitsuko
America also reserves the right, without prior notice, to
make changes in equipment design or components as it
deems appropriate. No representation is made that this
manual is complete or accurate in all respects and
Nitsuko America shall not be liable for any errors or omis-
sions. In no event shall Nitsuko America be liable for any
incidental or consequential damages in connection with
the use of this manual. This document contains propri-
etary information that is protected by copyright. All rights
are reserved. No part of this document may be photo-
copied or reproduced without prior written consent of
Nitsuko America.
©1999 by Nitsuko America. All Rights Reserved.
Printed in U.S.A.
Pkt4cvr.qxd 6/29/99 12:02 PM Page 2

1
Table of Contents
In this section . . . . . . . . . . . . . . . . . . . . . . . Page
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Using The Feature Section . . . . . . . . . . . . . . . . . . . . .7
Using The Program Section . . . . . . . . . . . . . . . . . . . .7
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Programming a Newly Installed System . . . . . . . . . . .8
System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Reinitialization . . . . . . . . . . . . . . . . . . . . . . .9
Connecting a Single Line Phone . . . . . . . . . . . . . . . .9
Entering System Programming . . . . . . . . . . . . . . . . . .9
Exiting Programming . . . . . . . . . . . . . . . . . . . . . . . .10
Installation Layout . . . . . . . . . . . . . . . . . . . . . . . . . .11
Portrait 824 KSU Layout . . . . . . . . . . . . . . . . . . . . .12
Portrait 308 KSU Layout . . . . . . . . . . . . . . . . . . . . .14
Keyset LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
DSS Console LEDs . . . . . . . . . . . . . . . . . . . . . . . . .16
Your Multibutton Phone . . . . . . . . . . . . . . . . . . . . . .17
System Number Plan . . . . . . . . . . . . . . . . . . . . . . . .18
Features:
Account Code Capability . . . . . . . . . . . . . . . . . . . . .23
Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . .25
Background Music . . . . . . . . . . . . . . . . . . . . . . . . . .29
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
- Executive Call Forwarding . . . . . . . . . . . . . . . .30
Call Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . .36
Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
C.O. Calls, Answering . . . . . . . . . . . . . . . . . . . . . . .45
- Flexible Line Appearance . . . . . . . . . . . . . . . . .45
C.O. Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . .48
- Outgoing Line Access . . . . . . . . . . . . . . . . . . .48
- Line Queuing . . . . . . . . . . . . . . . . . . . . . . . . . .48
- Automatic Line Access . . . . . . . . . . . . . . . . . . .48
- Single Step Access . . . . . . . . . . . . . . . . . . . . . .48
- Preselect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
- Dial Plan for Single Line Phones . . . . . . . . . . .49
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Confirmation Tone . . . . . . . . . . . . . . . . . . . . . . . . . .55
Pkt04.qxd 6/29/99 12:03 PM Page 1

In this section . . . . . . . . . . . . . . . . . . . . . . . Page
DP and DTMF Compatibility . . . . . . . . . . . . . . . . . .56
Department Step Calling . . . . . . . . . . . . . . . . . . . . . .57
Dial Block (see Toll Restriction) . . . . . . . . . . . . . . .153
Direct Inward System Access . . . . . . . . . . . . . . . . . .59
- Call Forwarding a DISA Line . . . . . . . . . . . . . .59
Direct Station Selection, DSS . . . . . . . . . . . . . . . . . .65
Direct Station Selection, Extension . . . . . . . . . . . . . .66
Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . .68
Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Executive Override . . . . . . . . . . . . . . . . . . . . . . . . . .76
External Alerting Devices . . . . . . . . . . . . . . . . . . . . .77
Fax Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Flexible Station Numbering . . . . . . . . . . . . . . . . . . .83
Handsfree (Speakerphone) and Monitor . . . . . . . . . .84
Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . .86
Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
- Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . .87
- Automatic Hold . . . . . . . . . . . . . . . . . . . . . . . . .87
- Recall Line Display . . . . . . . . . . . . . . . . . . . . . .87
Hotline - Dual Handsfree Hotline . . . . . . . . . . . . . . .90
Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
- Intercom Line Increase . . . . . . . . . . . . . . . . . . .92
Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . .95
Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Meet-Me Conference . . . . . . . . . . . . . . . . . . . . . . . .99
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Microphone Mute . . . . . . . . . . . . . . . . . . . . . . . . . .104
Music On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Name/Message Storing . . . . . . . . . . . . . . . . . . . . . .107
- Trunk Labeling . . . . . . . . . . . . . . . . . . . . . . . .107
- Station Name Storing . . . . . . . . . . . . . . . . . . .107
- System Speed Dial Name Storing . . . . . . . . . .107
Night Answer (Off-Hours Ringing) . . . . . . . . . . . . .110
Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . .112
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
- Internal Page . . . . . . . . . . . . . . . . . . . . . . . . . .114
- External Page . . . . . . . . . . . . . . . . . . . . . . . . .114
PBX/Centrex Compatibility . . . . . . . . . . . . . . . . . . .117
Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . .120
Recall Line Display (see Hold) . . . . . . . . . . . . . . . . .87
Recalling Line Preference . . . . . . . . . . . . . . . . . . . .122
Reminder Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Repeat Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
2
Pkt04.qxd 6/29/99 12:03 PM Page 2

In this section . . . . . . . . . . . . . . . . . . . . . . . Page
Ringing Line Preference . . . . . . . . . . . . . . . . . . . . .126
Room Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Save . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Selectable Display Messaging . . . . . . . . . . . . . . . . .129
- Broadcast Message at a Later Time . . . . . . . . .129
- Do Not Disturb / General Message . . . . . . . . . .129
- Message Waiting . . . . . . . . . . . . . . . . . . . . . . .129
- Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
- Reverse Message . . . . . . . . . . . . . . . . . . . . . . .130
SMDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
- System Speed Dial . . . . . . . . . . . . . . . . . . . . . .139
- Personal Speed Dial . . . . . . . . . . . . . . . . . . . . .139
Step Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
System Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Tandem Calls (Trunking) . . . . . . . . . . . . . . . . . . . . .147
Tenant Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Time and Date Setting . . . . . . . . . . . . . . . . . . . . . . .151
Toll Restriction . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
- Dial Block . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
- Recall Line Display . . . . . . . . . . . . . . . . . . . . .156
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . .163
Walking Class of Service . . . . . . . . . . . . . . . . . . . . .164
Warning Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Program 1 - Line Options (1) (LINE ASSIGNMENT1) . . . .167
Program 2 - Line Group Assignment (LINE GROUPS) . .167
Program 3 - Line Options (2) (LINE ASSIGNMENT2) . . . .168
Program 4 - Extension Options (1) (STN ASSIGNMENT1) 169
Program 5 - Unsupervised Conference Port
(UNSUP.CONF.PORT) . . . . . . . . . . . . . . . . . . . . . . . .170
Program 6 - Outgoing Line Access (OUTGOING CO
ACC.) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Program 7 - Incoming Line Access/Audible
(INC.LINE ACC/AUD) . . . . . . . . . . . . . . . . . . . . . . . .171
Program 8 - Extension Options (2) (STN ASSIGNMENT2) 171
Program 9 - Executive Call Forward (EXEC.CALL FWD) 172
Program 10 - Dual Handsfree Hotline
(DUAL HF HOTLINE) . . . . . . . . . . . . . . . . . . . . . . . .173
Program 11 - Hunt Groups (HUNT GROUPS) . . . . . . . . .173
Program 12 - Door Chime Box (DOOR CHIME BOX) . . .173
Program 13 - Extension Options (3)
(STN ASSIGNMENT3) . . . . . . . . . . . . . . . . . . . . . . . .174
3
Pkt04.qxd 6/29/99 12:03 PM Page 3

In this section . . . . . . . . . . . . . . . . . . . . . . .Page
Program 14 - Flexible Station Numbering
(FLEX.STA.#ING) . . . . . . . . . . . . . . . . . . . . . . . . . .175
Program 15 - System Options (1) (SYS ASSIGNMENT1) .175
Program 16 - System Options (2) (SYS ASSIGNMENT2) .176
Program 17 - System Options (3) (SYS ASSIGNMENT3) .177
Program 18 - System Options (4) (SYS ASSIGNMENT4) .178
Program 19 - System Options (5) (SYS ASSIGNMENT5) .178
Program 20 - System Options (6) (SYS ASSIGNMENT6) . .179
Program 21 - Exclusive Hold Timers
(EXC.HOLD TIMERS) . . . . . . . . . . . . . . . . . . . . . . . .180
Program 22 - System Hold Timers (SYS.HOLD TIMERS) .180
Program 23 - Unscreened Transfer Recall
(UNANN.XFER TIMER) . . . . . . . . . . . . . . . . . . . . . . .181
Program 24 - Screened Transfer Recall
(ANN’D XFER TIMER) . . . . . . . . . . . . . . . . . . . . . . .181
Program 25 - Call Duration Timer (CALL DUR. START) .182
Program 26 - Flash Timer (FLASH TIMER) . . . . . . . . . .182
Program 27 - SMDR Timer (SMDR TIMERS) . . . . . . . . .183
Program 28 - Call Forward Transfer Timer
(DELAY RING TIMER) . . . . . . . . . . . . . . . . . . . . . . .183
Program 29 - Attendant Reverting (ATT.REVERT TIMER) .183
Program 30 - Voice Message Timer (ANN.TIMERS) . . .184
Program 31 - Line to Line Cut-Off Timer
(LN.TO LN.TIMERS) . . . . . . . . . . . . . . . . . . . . . . . . .184
Program 32 - DTMF Receiver Release Timer
(PB REC.REL.TIMER) . . . . . . . . . . . . . . . . . . . . . . . .185
Program 33 - LND/Repeat Dial Timer
(LINE DROP TIMER) . . . . . . . . . . . . . . . . . . . . . . . .185
Program 34 - Repeat Dial (REP.DIAL TIMERS) . . . . . . . .186
Program 35 - Class of Service (CLASS OF SERVICE) . . .186
Program 36 - Permitted Codes (PERMITTED CODES) . . .187
Program 37 - Allowed Number, Dialed Digits
(DIGIT LIMIT COS3) . . . . . . . . . . . . . . . . . . . . . . . .188
Program 38 - PBX/Centrex Access Codes
(PBX ACCESS CODES) . . . . . . . . . . . . . . . . . . . . . . .188
Program 39 - Common Unrestricted Codes
(COMM.UNRESTRICT) . . . . . . . . . . . . . . . . . . . . . . .188
Program 40 - COS 1, Restricted Codes
(RESTR. CODES B) . . . . . . . . . . . . . . . . . . . . . . . . .189
Program 41 - COS 2 + 3, Restricted Codes
(RESTR. CODES D2) . . . . . . . . . . . . . . . . . . . . . . . . .189
Program 42 - Walking COS Security Code
(UNREST.SEC.CODES) . . . . . . . . . . . . . . . . . . . . . . .190
Program 43 - COS Assignment, Security Code
(UNREST.CLASS) . . . . . . . . . . . . . . . . . . . . . . . . . . .190
4
Pkt04.qxd 6/29/99 12:03 PM Page 4

In this section . . . . . . . . . . . . . . . . . . . . . . . Page
Program 44 - External Alarm Sensor
(ALARM SENSOR) . . . . . . . . . . . . . . . . . . . . . . . . .190
Program 45 - Intercom Link Increase
(ICM LINK INCR.) . . . . . . . . . . . . . . . . . . . . . . . . .191
Program 46 - DISA Security Codes (DISA SEC.CODES) .191
Program 47 - DISA Security Code Ext.
(DISA SEC.CODE ST) . . . . . . . . . . . . . . . . . . . . . . . .192
Program 48 - DISA Class of Service (DISA COS) . . . .192
Program 49 - External Zone BGM/Alarm
(EXT.ZONE BGM/ALM) . . . . . . . . . . . . . . . . . . . . . .192
Program 50 - External Zone Line Audible
(EXT.ZONE LN/AUD) . . . . . . . . . . . . . . . . . . . . . . .193
Program 51 - Attendant Extension for DISA
(A.A. DIVERT STA.) . . . . . . . . . . . . . . . . . . . . . . . .193
Program 52 - Tenant Options (TENANT OPTION) . . . . . .194
Program 53 - Tenant Speed Dial (TENANT ABBR.DIAL) .194
Program 54 - Tenant Attendant (TENANT ATT.ASSIG) . . .194
Program 55 - Park Key Assignment
(PARK HD LN.ASSIG) . . . . . . . . . . . . . . . . . . . . . . .195
Program 56 - Relay Assignment (RELAY ASSIGN) . . . .195
Program 57 - SMDR Options (1)
(SMDR ASSIGNMENT1) . . . . . . . . . . . . . . . . . . . . . .195
Program 58 - SMDR Options (2)
(SMDR ASSIGNMENT2) . . . . . . . . . . . . . . . . . . . . . .196
Program 59 - SMDR Printout Digit
(SMDR PRINT DIGIT) . . . . . . . . . . . . . . . . . . . . . . .197
Program 60 - Loop Disconnect Detection Timer
(LOOP DISCONNECT) . . . . . . . . . . . . . . . . . . . . . . .197
Program 61 - Extension Options (4)
(STN ASSIGNMENT4) . . . . . . . . . . . . . . . . . . . . . . .197
Program 64 - System Options (7) (SYS ASSIGNMENT7) .198
Program 65 - Voice Mail Port (VOICE MAIL PORT) . . . .199
Program 66 - DISA Timers (DISA TIMERS) . . . . . . . . .199
Program 67 - Fax Assignment (1) (FAX ASSIGNMENT1) .200
Program 68 - Fax Assignment (2) (FAX ASSIGNMENT2) .201
Program 69 - Fax Assignment (3) (FAX ASSIGNMENT3) .201
Program 74 - Caller ID Timers (CALLER-ID TIMERS) . .202
Program 75 - Extension Options (5)
(STN ASSIGNMENT5) . . . . . . . . . . . . . . . . . . . . . . .203
Program 77 - Extension Options (6)
(STN ASSIGNMENT6) . . . . . . . . . . . . . . . . . . . . . . .204
Program 78 - System Options (8)
(SYS ASSIGNMENT8) . . . . . . . . . . . . . . . . . . . . . . .204
Program 86 - Line Options (3) (LINE ASSIGNMENT3) . .205
Program 87 - Hold Disable Timer
(HD DISABLE TIMER) . . . . . . . . . . . . . . . . . . . . . . .205
5
Pkt04.qxd 6/29/99 12:03 PM Page 5