Nitsuko ONYX VSi Owner's manual

Multibutton Telephone
Feature Handbook
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TABLE OF CONTENTS
Your system may restrict you from using some of the features listed in
this handbook. Ask your communications manager which features you
can use. Then check in the box next to the feature’s name. Also, if
your system does not use the standard numbering plan, feature access
codes may be different than described.
UsingYourTelephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
The type of phone you have . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using a programmable key with two functions . . . . . . . . . . . . . . 1
If your phone has an alphanumeric display . . . . . . . . . . . . . . . . . 2
Your phone’s key lights . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using Handsfree instead of the handset . . . . . . . . . . . . . . . . . . . . 3
Dialing codes to use features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
If you have a DSS Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Customize with user-programmable features . . .. . . . . . . . . . . . . 4
Verify the functions of your programmable keys . . . . . . . . . . . . . 5
Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Outside Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Intercom Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Alternate Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Automatic Call Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Forward System Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Call Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
88921MFH01
ONYX VSI Multibutton Feature
Handbook
i

Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Camp-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Conference, Unsupervised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Dialing Number Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Direct Station Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Display Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dual Line Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Flash. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Forced Line Disconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Group Listen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Group Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Intrusion (Barge-In) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Last Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Line Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Meet-Me Conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Microphone Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
NightAnswer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Operator Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Page, Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Personal Greeting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Prime Line Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Privacy Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Removing Lines and Extensions . . . . . . . . . . . . . . . . . . . . . . . . . 59
Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Room Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
88921MFH01
ONYX VSI Multibutton Feature
Handbook
ii

Selectable Display Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Station Call Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Telemarketing Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Time and Date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Voice Prompting Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Volume Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Charts and Illustrations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
88921MFH01
ONYX VSI Multibutton Feature
Handbook
iii

88921MFH01
ONYX VSI Multibutton Feature
Handbook
iv

ON Y XM ul tib ut ton Fe atu re H a nd bo ok
UsingYourTelephone
The type of phone you have . . .
is either a 16-button display
telephone or a 16-button
non-display telephone. These
phones have fifteen programmable
keys.
Your phone also has keys that give
you one-button access to certain
features. For example, to place or
answer a Message Waiting, just
press F . Or, press N to quickly
put your phone in Do Not Disturb. For an illustration of all the keys on
your phone and what they do, turn to page 82 at the back of this guide.
Using a programmable key with two functions . . .
Each of your programmable keys
may have two functions. A single
key can be a line key or a Direct
Station Selection (DSS) key. When
you just press the key, you get its
first level function (e.g., line key).
When you press a CALL key, the
key automatically turns into a DSS
key.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
9200 - 206
9200 - 202
Feature
(Keys 1-16)
DSS
(Keys 1-15)
+
1

The One-Touch Speed Dial keys also have two levels. Both levels are
Speed Dial, but each key can have two Speed Dial bins assigned to it.
Press just the Speed Dial key, you get the number stored in bins 50-59.
Press
D
and a Speed Dial key, you get the number stored in bins 20-29.
If your phone has an alphanumeric display . . .
Your telephone’s Alphanumeric
Display helps you use features and
tells you about your calls. For
example, a ringing outside line
may show you the number of the
caller before you answer.
Your phone’s key lights . . .
The lights in your phone’s keys
help you use the features. The way
they flash tells you about your call.
The key lights are either red or
green, depending on the type of
call. To find out more about your
key lights, turn to page 81 in the
charts section at the back of this
guide.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
CLEAR
CHECK
1
9
2
10
3
11
4
6
1
12
5
7
2
13
6
8
3
14
7
9
4
15
8
10
5
16
88921 - 5
1
9
2
10
3
11
4
12
5
13
6
14
7
15
8
16
2
5
8
0
1
4
7
3
6
9
#
CALL 2
CALL 1
DND
HOLD
LND
DIAL
MICFLASH
SPK
VOLUME
CONF
MW
MIC
R
O
P
H
O
N
E
M
U
T
E
IN
T
E
R
C
O
M
CA
L
L
M
E
S
S
A
G
E
I
N
C
O
M
I
N
G
C
A
L
L
W
AI
T
I
N
G
2

Using Handsfree instead of the handset . . .
Your telephone may have a
Speakerphone for Handsfree
operation. This means you can
place and answer calls just by
pressing SPK. If your phone has
Automatic Handsfree, you can
press a line key for a Handsfree
call without first pressing SPK.
Turn to page 9 for more on using
the Handsfree options.
Dialing codes to use features . . .
You can call co-workers, place
outside calls and use many features
by dialing feature access codes.
Often, the code you dial is the first
letter in the feature’s name. For
example, dial Cto leave a
Callback on a busy co-worker’s
phone. To find out the codes to dial
for outside lines and co-workers,
turn to the chart on page 80.
88921MFH02
ONYX VSi Multibutton
Feature Handbook
88921-8
2
5
1
4
3
6
LND
DIAL
3