Nortel 1000 Con?guration guide User manual

Nortel Application Gateway 1000
Nortel Application Gateway 1000 Release 6.0
Quick Start Guide
Installation and Configuration
Document Number: NN42360-301
Document Release: Standard 1.3
Date: June 2006
Year Publish FCC TM
Copyright © 2006 Nortel Networks. All rights reserved.
Produced in Canada
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented
without express or implied warranty. Users must take full responsibility for their applications of any products
specified in this document. The information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
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N0078411 Issue 02 Application Gateway Quick Start Guide
Contents
1Introduction ...1
2Obtain a Keycode License ...2
3Install the Application Gateway Hardware ...3
4Configure the Application Gateway ...4
1Introduction
The Nortel Application Gateway 1000 delivers practical, converged voice and data applications
to users of IP telephones and other microbrowser devices. The Application Gateway provides
either Nortel Voice Office Application Suite or Guest Services. The Nortel Voice Office
Application Suite enables enterprises to leverage their IP telephony investments and increase
workforce productivity by delivering converged applications to the screens and speakers of
Nortel IP phones. Guest Services displays custom advertising and information services on
Nortel 2007 telephone screens. The Application Gateway is a dedicated server and does not
support the installation of third-party software.
Note Installation of the Application Gateway requires knowledge in several overlapping
areas. The staff engineer responsible for this task must have access to resources with
strong knowledge of system administration, IP networks, IP phone and call server
configuration and operation, and LDAP directories. Customers who cannot compose a
team with this skill set should purchase Installation and Network Startup services.
Before starting the installation, please ensure that you have the necessary information:
•Go to the Nortel Partner Information Center site to access all Application Gateway
documentation. The URL is:
https://app12.nortelnetworks.com/cgi-bin/mynn/home/NN_prodDoc.jsp?BkMg=0&pr
odID=55460&progSrcID=-8026&whereClause=23&curOid=12460
The path is: Product > Services and Applications > Application Gateway 1000
•Complete the Pre-Installation Checklist. The information requested on the checklist, critical
for installation success, requires the input of both telecom and data network professionals.
•Review the Application Gateway Release Notes and keep them handy during deployment.
•Review the Application Gateway Hardware Installation Guide.
Use of the Nortel Application Gateway 1000 software is subject to the NORTEL NETWORKS SOFTWARE
LICENSE and the License terms found in the Application Gateway documentation.

2Application Gateway Quick Start Guide N0078411 Issue 02
2Obtain a Keycode License
To activate an Application Gateway, you must have a keycode license which you obtain from
Nortel as described in this section. Nortel will notify you when this temporary procedure is
replaced by a self-service procedure.
To obtain a keycode license for an Application Gateway:
1Gather the information required to request a license:
– The MAC addresses of the Application Gateway Interface 0 (P1), located on the
device’s front panel to the right and labelled “MAC1”.
– Your Nortel Customer Purchase Order Number and Customer Reference Number,
located on the Packing List.
– The number and type of IP phones that you need to license.
2Send an email to Nortel that contains the following information:
To: [email protected]
Subject: AG 1000 keycode license request
Application Gateway MAC 1 Address __________________
Customer Purchase Order Number ___________________
Customer Reference Number ___________________
Customer Contact Name ___________________
Customer Contact Phone Number ___________________
Customer Company Name ___________________
Customer Company Address, City, State ___________________
Channel Partner Name ___________________
Channel Partner Contact Phone Number ___________________
Number and Type of IP Phones ___________________
Number of Voice Office Licenses ___________________
Number of Guest Services Licenses ________ Silver or Gold? __________
You will receive a license file from Nortel within 2 to 3 business days.
3After you complete all installation procedures in this guide, install the license file as
described in the Application Gateway Administration Guide.

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N0078411 Issue 02 Application Gateway Quick Start Guide
3Install the Application Gateway Hardware
This section describes how to install the Application Gateway hardware in your network.
Requirements
To set up the Application Gateway, you need the following items in addition to what is
provided with the Application Gateway:
•A computer capable of hosting terminal console communication through a serial port
•One or two network cables to connect the Application Gateway to a LAN (typically, only
one cable is needed unless the Application Gateway will straddle two networks)
Procedure
The following steps summarize the hardware installation procedure described in the
Application Gateway Hardware Installation Guide:
1Upgrade to 1 GByte of memory, install the Application Gateway in a rack (if
rack-mounted), and change the boot sequence.
2Use a network cable to connect the Application Gateway P1 (Interface 0) port to your
network. For information on using the P2 (Interface 1) port, refer to the Application Gateway
Hardware Installation Guide.
3Connect the null-modem cable to the 9-pin serial port on the Application Gateway and
connect the cable to a computer that is capable of running terminal emulation software.
4On the computer, start a terminal emulation application, such as HyperTerminal.
5When you create a connection using HyperTerminal, you will be prompted for Port
Settings. Set the serial connection to 9600 bits per second, 8 data bits, no parity, and 1 stop
bit; hardware flow control is optional. (Ctrl-u deletes a line in the terminal window.)
6Power on the Application Gateway.
After several minutes, the Application Gateway serial console appears on the computer
terminal.
Next
You are now ready to configure the Application Gateway with your network.

4Application Gateway Quick Start Guide N0078411 Issue 02
4Configure the Application Gateway
This section describes the minimum configuration required to establish and test a connection
between your Application Gateway and another device such as a router or web server. The
Pre-Installation Checklist should include the information mentioned throughout this section.
Procedure
To configure the Application Gateway:
1In the Application Gateway serial console, enter the default login root and the default
password rootadmin.
2Type 0and press Enter to choose Express Setup.
3Enter the IP address and netmask for Interface 0 when prompted:
IP address [x.x.x.x] (Enter 0 to clear): ipAddress
Netmask [x.x.x.x] (Enter 0 to clear): netmask
The Application Gateway requires a static IP address. DHCP is not supported.
4Enter the IP address of the gateway device when prompted.
5Verify that the displayed settings are correct.
If they are correct, type ywhen asked to commit your changes and restart the server.
If they are not correct, type nwhen asked to commit your changes, then type 0(Express
Setup) to change settings.
6To test the connection, verify that the Application Gateway can ping the connected
network device: Type 1(Ping), press Enter, and enter the IP address of the device that you
want to ping.
If the ping command is successful, you have completed the initial configuration. If the
ping is not successful, check your connections, return to the serial console Main Menu,
and type 0(Express Setup) to change settings as needed.
Next
Continue configuring the Application Gateway from the web-based Administration Tool. The
following steps represent a minimal configuration. For more information about configuration,
refer to the Application Gateway Administration Guide.

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N0078411 Issue 02 Application Gateway Quick Start Guide
1From a web browser, enter:
https://AG_ipAddress:9001
ipAddress is the IP address and 9001 is the administration port.
2If a Security Alert dialog box appears, click Yes.
3Click the Network tab.
4Log in as root, and enter the root password (defaults to rootadmin).
5On the Network > Interfaces page, define the External Public Address for Interface 0. This
address is an IP address or host name that can be used for Network Address Translation
(NAT).
6Click Submit to save your changes. Although you are prompted to restart the server, you
do not need to until you have completed this procedure.
7If you use name resolution, click the DNS tab and enter the IP address for each DNS server.
Also, enter the name, if any, that you want to use as your default domain name, such as
mysite.com.
8Go to the Administration > Users page and specify a username and password for each
Design Studio user. A password must have at least five characters. Click the Add User
button. You should also change the administrator password on this page (the Application
Gateway validates the first eight characters of an administrator password).
9Click Submit to save your changes and then restart the server.
10 From your web browser, enter the following to check network connectivity:
http://ipAddress:httpPort
For example, the default HTTP port is 80. If the IP address of your Application
Gateway is 192.168.10.0, enter http://192.168.10.0:80.
If the Application Menu or the message “Application Menu not configured” appears,
the Application Gateway is properly configured. If that menu or message does not
appear, check the settings.
Note For information on Nortel Voice Office applications, refer to the Voice Office Application
Suite Configuration Guide.
For information on installing Design Studio, refer to the Design Studio Getting Started
Guide.

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For More Information
All documentation for the Application Gateway and related products can be downloaded from
the Application Gateway through its Administration Tool (Administration > Downloads
page).
For online support, goto www.nortel.com/support.

Family Product Manual Contacts Copyright FCC notice Trademarks Document
number Product release Document release Date Publish
Nortel Application Gateway 1000
Quick Start Guide
Installation and Configuration
Copyright © 2006 Nortel Networks. All rights reserved.
The information in this document is subject to change without
notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate
and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their
applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and
Succession are trademarks of Nortel Networks.
Order Code: N0078411 Issue 02
Publication number: NN42360-301
Document release: Standard 1.3
Date: June 2006
Produced in Canada