Nortel MCC 3100 User manual

page 1
Nortel Mobile Communication Client 3100 for
BlackBerry Quick Reference
Getting started with the MCC 3100 for BlackBerry
The MCC 3100 provides enterprise collaboration functionality to a BlackBerry mobile device using a data (Internet)
connection over the cellular network. The Nortel Mobile Communication Client 3100 (MCC 3100) for BlackBerry is an
application that allows real-time communication with the Nortel Mobile Communication Gateway 3100 (MCG 3100) and
Communication Server 1000 (CS 1000). For more MCC 3100 information, see Nortel Mobile Communication Client
3100 for BlackBerry User Guide (NN42030-101).
Important Notice:
Users are advised to select / use headsets which are designed to reduce excessive sound pressure levels or acoustic shocks.
Users should check that their headsets do meet their respective National or International Acoustic and Safety requirements.
Starting the MCC 3100
To start the MCC 3100 application select the Nortel MCC 3100 application icon from the BlackBerry main menu with the
trackwheel or trackball.
The main MCC 3100 screen appears and you can use the application.

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Nortel Mobile Communication Client 3100 for
BlackBerry Quick Reference
Accepting or declining a call Exiting or hiding the MCC 3100
To accept an incoming call with the MCC 3100:
1. Select the contact location where you want to receive
the call.
2. Press the trackwheel or select Accept from the
menu.
To decline an incoming call with the MCC 3100:
1. Select Decline from the menu.
The Call is declined and forwards to voice mail.
To exit the MCC 3100 application:
1. Select Quit from the MCC 3100 main menu.
The quit confirmation screen appears.
2. Select Yes to exit.
To hide the MCC 3100 application:
1. From any MCC 3100 screen menu, select Close.
The MCC 3100 application is now hidden. When you
access the MCC 3100 again, you will return to the last
screen you used.
Dialing calls Calls to friends
To call a friend:
1. Go to the Main, Logs, Friends, or Search Results
screen.
2. Scroll to a log entry for a friend, or click a shortcut key
to find a friend.
3. From the menu, select Call.
Note: Numerous prompts can appear the first time you
place a call. Respond to each prompt appropriately.
For more information on additional call modes and
advanced calling, see Nortel Mobile Communication
Client 3100 for BlackBerry User Guide (NN42030-101).
To call by dialing:
1. Go to the Main, Logs, Friends, or Search Results
screen.
2. From the menu, select Dial.
The Place Call screen appears.
3. Enter the person’s phone number in the To field. Two
number formats are supported:
• internal office extension numbers (for example, 4483)
• external PSTN numbers (for example, 6131231111)
4. From the menu, select Call. Optionally press Space
or Enter to place the call.

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Nortel Mobile Communication Client 3100 for
BlackBerry Quick Reference
Group calls Logs
To initiate a group call
1. From the main screen, select the Groups link; or,
from the main screen menu, select Group Mgmt.
2. From the Group List, select a group.
3. From the menu, select Group Details.
The Group Details screen appears.
4. Select the users to call.
5. From the menu, select Call.
The Group-Call Session screen appears and the
MCG 3100 calls your BlackBerry.
6. Accept the call, and then follow the prompts. As the
group call initiator, you must perform the following
steps:
a) Record the conference greeting, and then press #on your phone.
b) Press 1to review the greeting, press 2to re-record the greeting, or press any other key
to accept the greeting and start the conference.
The MCG 3100 calls the users you selected. They are prompted to Join Now, Join Later,
or Decline.
Managing group calls
During a group call, the following commands manage
group calls:
press ** to hear help
press *1 to end the conference
press *3 to dial another friend, then press #
press *5 to mute or unmute the conference
press *6 to mute or unmute your own voice
press *7 to lock or unlock the conference
press *8 to hear a list of participants
press *9 to stop the help
The Logs screen provides a history of your most recent
incoming and outgoing calls, voice mail messages, and
system event notifications.
To view the Logs screen:
1. From the Main screen, select the Recent link; or,
from the Main or Friends screen menu, select Logs.
The Logs screen appears.
2. To view the individual log entry details, select the
entry, and select Log Details from the menu.
Voice Mail
Copyright © 2007 Nortel Networks. All Rights Reserved
LEGAL NOTICE
While the information in this document is believed to be accurate and
reliable, except as otherwise expressly agreed to in writing NORTEL
PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDI-
TION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information
and/or products described in this document are subject to change with-
out notice.
Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession
are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.
To provide feedback or report a problem in this document, go to
www.nortel.com/documentfeedback.
MCC 3100 for BlackBerry
Standard 01.03
Publication: NN42030-105
November 2007
The Main screen contains the message waiting indicator
and provides access to the voice mail system.
To access voice mail:
1. Go to the Main screen.
2. From the menu, select Call VM.
• The Mobile Communication Gateway 3100
(MCG 3100) sets up the connection to the voice mail
server.
• The MCG 3100 initiates a direct call from your
BlackBerry to the voice mail server.
3. When you are prompted, enter your voice mail
mailbox number and password using the BlackBerry
phone application.
Note: You must use the BlackBerry phone application to generate DTMF tones.