Nortel MCC 3100 Technical manual

Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication
3100 — Planning and
Engineering
NN42030-200
.

Document status: Standard
Document version: 01.09
Document date: 1 November 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada.
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

3
Revision history
November 2007
Standard 01.09. This document is up-issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0. It addresses CR Q01773232 and Q01776937.
October 2007
Standard 01.07. This document is up-issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0. It addresses CR Q01766011 and CR Q01768688.
October 2007
Standard 01.05. This document is up-issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0. It addresses CR Q01756404.
September 2007
Standard 01.03. This document is up-issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0. It addresses CR Q01743268.
September 2007
Standard 01.01. This document is issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

4Revision history
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

5
Contents
New in this release 7
Features 7
Nortel Mobile Communication Client 3100 7
Nortel Mobile Communication Gateway 3100 8
How to get help 9
Finding the latest updates on the Nortel Web site 9
Getting help from the Nortel Web site 9
Getting help over the telephone from a Nortel Solutions Center 10
Getting help from a specialist by using an Express Routing Code 10
Getting help through a Nortel distributor or reseller 10
Introduction 11
Subject 11
Intended audience 11
Applicable systems 12
Conventions 12
Text conventions 12
Related information 13
Overview 15
Nortel Mobile Communications 3100 Series Portfolio 17
Mobile Communication Client 3100 17
MCC 3100 for Windows Mobile and MCC 3100 for Windows Mobile with VPN 17
MCC 3100 for BlackBerry and MCC 3100 for Nokia 21
Mobile Communication Gateway 3100 23
Hardware requirements 24
Licensing requirements 24
Network deployment 25
MCC 3100 for Windows Mobile and MCC 3100 for Windows Mobile with VPN
network deployment 25
Data network requirements 26
Security requirements 26
High availability 30
MCC 3100 for Windows Mobile - Administration tool 32
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

6Contents
MCC 3100 for BlackBerry and MCC 3100 for Nokia network deployment 32
Data network requirements 34
Mobile Communication Gateway 3100 network deployment 35
BlackBerry deployment considerations 36
Nokia deployment considerations 36
CS 1000 deployment considerations 37
Data networking requirements 37
Security requirements 38
High availability 40
Engineering 45
MCC 3100 for Windows Mobile and MCC 3100 for Windows Mobile with VPN
engineering 45
Multimedia Communication Server 5100 45
Communication Server 1000 45
CS 1000 or MCS 5100 feature interactions 51
MCC 3100 for BlackBerry, MCC 3100 for Nokia and MCG 3100 engineering 51
Communication Server 1000 51
CS 1000 feature interactions 55
CS 1000 Source Based Routing 55
Capacity 57
Communication Server 1000 capacity 57
Trunk calculation: Method 1 58
Trunk calculation: Method 2 59
PCA calculations 62
License requirements 63
Mobile Communication Client 3100 licensing 63
MCC 3100 for Windows Mobile and MCC 3100 for Windows Mobile with VPN
licensing 63
MCC 3100 for BlackBerry and MCC 3100 for Nokia licensing 64
Mobile Communication Gateway 3100 licensing 65
MC 3100 call flows 67
MCC 3100 for Windows Mobile registration process 67
MCC 3100 for Windows Mobile call origination 68
MCG 3100 registration process 69
MCG 3100 client registration process 70
MCG 3100 call termination process 71
MCG 3100 call origination - Direct Dial process 72
MCG 3100 call origination - Call-Me First process 73
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

7
New in this release
The following sections detail what’s new in the Nortel Mobile Communication
3100 Series Portfolio (MC 3100) for Release 2.0.
The MC 3100 provides access to voice and messaging services over
a wireless and a cellular network and extends commonly used Private
Branch Exchange (PBX) features to mobile devices. Nortel Communication
Server 1000 (CS 1000) Release 5.0 and Nortel Multimedia Communication
Server 5100 (MCS 5100) Release 4.0 support MC 3100 Release 2.0.
For more information about the MC 3100 Series Portfolio, see the MC 3100
Series Portfolio at www.nortel.com.
Features The MC 3100 Release 2.0 supports:
•"Nortel Mobile Communication Client 3100" (page 7)
•"Nortel Mobile Communication Gateway 3100" (page 8)
Nortel Mobile Communication Client 3100
The Nortel Mobile Communication Client 3100 (MCC 3100) application
enables telephone service to mobile devices. MCC 3100 supports the
following devices:
•"Windows Mobile devices" (page 8)
•"Research in Motion BlackBerry devices" (page 8)
•"Nokia devices" (page 8)
"Nortel Mobile Communication Client 3100 for Windows Mobile -
Administration tool" (page 8) describes the tool used to administer the MCC
3100 for Windows Mobile.
To view an updated list of supported devices, see the MC 3100 Production
Bulletin at www.nortel.com.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

8New in this release
Windows Mobile devices
The Nortel MCC 3100 for Windows Mobile supports the following Windows
Mobile devices in cellular and wireless modes:
•Hewlett Packard (HP) IPAQ 6900 series
•HTC Apache (UTStarcom PPC 6700)
•HTC TynTn
•HTC Universal (for example, the I-Mate Jasjar)
Research in Motion BlackBerry devices
The Nortel MCC 3100 for BlackBerry supports the following Research in
Motion (RIM) BlackBerry devices in wireless mode:
•BlackBerry 7100 series
•BlackBerry 8100 series
•BlackBerry 8700 series
•BlackBerry 8800
Nokia devices
The Nortel MCC 3100 for Nokia supports the following Nokia devices in
wireless mode:
•Nokia E60
•Nokia E61
•Nokia E65
Nortel Mobile Communication Client 3100 for Windows Mobile -
Administration tool
The Nortel MCC 3100 for Windows Mobile—Administration tool facilitates
the distribution of MCC 3100 for Windows Mobile software, configuration
data, and software licenses to the Windows Mobile devices.
Nortel Mobile Communication Gateway 3100
The Nortel Mobile Communication Gateway 3100 (MCG 3100) supports
the MCC 3100 for BlackBerry and MCC 3100 for Nokia in the CS 1000
environment. The MCG 3100 uses a web-based administrative tool to
perform administration tasks on the MCG 3100 and the clients using the
gateway.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

9
How to get help
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation is current at the time the product is
released. To check for updates to the latest documentation for Mobile
Communications 3100 (MC 3100) Series, go to www.nortel.com and
navigate to the Technical Documentation page for MC 3100.
To check for updates to the latest documentation for Communication
Server (CS) 1000, go to www.nortel.com and navigate to the Technical
Documentation page for CS 1000.
To check for updates to the latest documentation for Multimedia
Communication Server (MCS) 5100, go to www.nortel.com and navigate to
the Technical Documentation page for MCS 5100.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•download software, documentation, and product bulletins
•search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•sign up for automatic notification of new software and documentation
for Nortel equipment
•open and manage technical support cases
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.

10 How to get help
Getting help over the telephone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help
over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North
America, go to the following Web site to obtain the telephone number for
your region:
www.nortel.com/callus
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication 3100 — Planning and Engineering
NN42030-200 01.09 Standard
Release 2.0 1 November 2007
Copyright © 2007, Nortel Networks
.