Nortel MCG3100 User manual

Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication
Gateway 3100 Installation
NN42030-300
.

Document status: Standard
Document version: 01.03
Document date: 30 October 2007
Copyright © 2007, Nortel Networks
All Rights Reserved.
Sourced in Canada.
The information in this document is subject to change without notice. The statements, configurations, technical
data, and recommendations in this document are believed to be accurate and reliable, but are presented without
express or implied warranty. Users must take full responsibility for their applications of any products specified in this
document. The information in this document is proprietary to Nortel Networks.
Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.
All other trademarks are the property of their respective owners.

3
Revision history
October 2007
Standard 01.03. This document is up-issued to include changes in technical
content for software installation and root certificates.
October 2007
Standard 01.02. This document is up-issued to include changes in technical
content for MCG 3100 configuration parameter fields.
September 2007
Standard 01.01. This document is issued to support the Nortel Mobile
Communications 3100 Series Portfolio on Nortel Communication Server
1000 Release 5.0 and Nortel Multimedia Communication Server 5100
Release 4.0.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

4Revision history
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

5
Contents
New in this release 7
How to get help 9
Finding the latest updates on the Nortel Web site 9
Getting help from the Nortel Web site 9
Getting help over the telephone from a Nortel Solutions Center 9
Getting help from a specialist by using an Express Routing Code 10
Getting help through a Nortel distributor or reseller 10
Introduction 11
Subject 11
Intended audience 11
Applicable systems 11
Conventions 12
Text conventions 12
Related information 12
Fundamentals 15
Overview 15
MCG 3100 Server components 15
Hardware components 15
Software components 16
Installation options 16
Preinstallation 19
Overview 19
Linux base installation 19
Enterprise network verification 20
Supported LDAP servers 21
Installation 23
Overview 23
Standalone and redundant server implementations 23
Standalone server option 23
Redundant server option 23
Software installation 24
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

6Contents
Post-installation 27
Overview 27
MCG 3100 Web Console logon 27
MCG 3100 parameter configuration 28
License file 31
Licence file troubleshooting 31
Manage TLS certificates 33
Enroll with a Certificate Authority 33
Certificate Signing Request generation 34
Signed TLS certificate 37
CA root and intermediate certificates 37
Root and signed certificate installation 38
Keystore default password 40
CA root certificate distribution 41
System software maintenance 43
System software upgrades 43
System software uninstallation 44
Admin shell access 44
Shell commands 44
Port numbers and protocols 51
Appendix A Self-signed certificate generation 53
Index 55
Procedures
Procedure 1 Installing the MCG 3100 software 24
Procedure 2 Logging on to the MCG 3100 Web Console 27
Procedure 3 Configuring the MCG 3100 parameters 28
Procedure 4 Adding a license file 31
Procedure 5 Generating a CSR 34
Procedure 6 Obtaining a signed TLS certificate 37
Procedure 7 Obtaining a CA root or intermediate certificate 38
Procedure 8 Installing the Root and signed certificates 39
Procedure 9 Changing the keystore default password in the server.xml
file 40
Procedure 10 Installing a root certificate on a Nokia device 41
Procedure 11 Upgrading the MCG 3100 system software 43
Procedure 12 Uninstalling the MCG 3100 system software 44
Procedure 13 Starting, stopping, and restarting the MCG 3100 Server 45
Procedure 14 Starting, stopping, and restarting the Administration Server 45
Procedure 15 Starting, stopping, and restarting the Group Call Server 46
Procedure 16 Checking the Gateway Server processes 46
Procedure 17 Checking the Administration Server processes 47
Procedure 18 Backing up the databases 48
Procedure 19 Restoring the databases 49
Procedure 20 Generating self-signed certificates 53
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

7
New in this release
Nortel Mobile Communication Gateway 3100 Installation Guide
(NN42030-300) is a new NTP issued to support the Nortel Mobile
Communication 3100 Series Portfolio (MC 3100) Release 2.0. The MC
3100 Series is supported on the Nortel Communication Server 1000 (CS
1000) Release 5.0.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

8New in this release
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

9
How to get help
This chapter explains how to get help for Nortel products and services.
Finding the latest updates on the Nortel Web site
The content of this documentation is current at the time the product
is released. To check for updates to the latest documentation for
Communication Server (CS) 1000, go to www.nortel.com and navigate to
the Technical Documentation page for CS 1000.
Getting help from the Nortel Web site
The best way to get technical support for Nortel products is from the Nortel
Technical Support Web site:
www.nortel.com/support
This site provides quick access to software, documentation, bulletins, and
tools to address issues with Nortel products. From this site, you can:
•download software, documentation, and product bulletins
•search the Technical Support Web site and the Nortel Knowledge Base
for answers to technical issues
•sign up for automatic notification of new software and documentation
for Nortel equipment
•open and manage technical support cases
Getting help over the telephone from a Nortel Solutions Center
If you do not find the information you require on the Nortel Technical Support
Web site, and you have a Nortel support contract, you can also get help
over the telephone from a Nortel Solutions Center.
In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North
America, go to the following Web site to obtain the telephone number for
your region:
www.nortel.com/callus
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.

10 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or authorized reseller, contact the technical support staff for that distributor
or reseller.
Nortel Mobile Communication 3100 Series Portfolio
Nortel Mobile Communication Gateway 3100 Installation
NN42030-300 01.03 Standard
Release 2.0 30 October 2007
Copyright © 2007, Nortel Networks
.