Nortel C4012 User manual

3
C4012 Handset Standard 2.00
Table of contents
Important safety information. . . . . . . . . . . . . . . . . . . . . . . 5
Handset information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Cleaning the C4012 handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Registering the C4012 handset. . . . . . . . . . . . . . . . . . . . . 8
C4012 handset features . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handset display screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Handset icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handset keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handset audio signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the C4012 handset. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Switching the handset on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Locking/unlocking the keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Switching speech monitoring on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the speaker and loudspeaker volume. . . . . . . . . . . . . . . . . . . . . . . . . . 11
Muting the microphone and ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Making a call from the last number redial list/caller list. . . . . . . . . . . . . . . . . . . . . 12
Making a call from the shortcut list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conferencing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Terminating a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Programming the C4012 handset . . . . . . . . . . . . . . . . . . . 15
Shortcut list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ringer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Key click . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing the Meridian PBX features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Subscribing the C4012 handset . . . . . . . . . . . . . . . . . . . . 18
Subscribing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting/changing the handset ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Selecting a DECT system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

4
C4012 Handset Standard 2.00
De-subscribing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Deleting a DECT system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Quick reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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C4012 Handset Standard 2.00
Important safety information
Handset information
Read the following information before you use the handset.
Make sure the adapter voltage is the same as the electrical outlet voltage.
The C4012 handset uses radio signals and does not guarantee a connection
in all circumstances. Do not rely on a cordless telephone to make emergency
calls.
Never use your handset:
• in the vicinity of electrical detonators
• in shielded rooms
• in areas where radio transmission is forbidden
•inaircraft
Do not place a handset near:
• water, moisture, or damp areas
• heat sources, direct sunlight, or unventilated areas
• devices that generate strong magnetic fields such as electrical
appliances, fluorescent lamps, computers, radios, televisions or fax
machines
• areas where the handset can be underventilated or exposed to liquid, or
exposed to the insertion of foreign objects
• areas with excessive dust, vibration, shock, or temperature
Do not cover the handset. Do not insert foreign objects in the handset.
Check for small metal objects in the C4012
handset earpiece and mouthpiece before
using the handset.
Do not locate flammable liquids, gases, or
explosive materials in the same compartment
or vicinity as the cordless handset, its parts,
or its accessories.
N441

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C4012 Handset Standard 2.00
Battery information
Read the following information before you handle the batteries:
• Do not replace the batteries in potentially explosive environments, such
as rooms containing flammable liquids or gases.
• Do not charge the batteries unless you use the supplied charger and the
proper batteries.
• Do not let the battery or the charger come into contact with conductive
metal objects.
• Do not dispose of the batteries in a fire.
Battery installation
The C4012 handset uses two NiMH (Nickel-Metal Hydride) rechargeable AA
700 mAh batteries.
Do not use disposable AA batteries.
Battery replacement
To insert and remove the batteries:
1. Push the rear side of the handset upward.
2. Insert or remove the batteries.
Battery charging
Comply with the following:
• Charge the batteries for at least 14 hours before using the handset for the
first time.
553-A0080

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C4012 Handset Standard 2.00
•Charge the handset on a regular basis.
•Do not connect an unused handset to the charger for more than one
month.
Charging and operating times
Charging time to full capacity:
•Empty batteries: approximately 12 hours
•Unknown status: approximately 14 hours
Talk time: up to 10 hours (with fully charged batteries).
Standby time: up to 100 hours (with fully charged batteries).
A fully charged handset, when switched off, discharges in approximately one
week.
The handset display screen shows battery charge status.
Battery charge status
The following symbols indicate battery charge status when the handset is not
in the charger:
When the batteries are replaced, the status does not appear on the display
screen until the replaced batteries are charged.
When ten minutes of battery standby time remains, the handset emits three
short beeps. If you are in the middle of a call, you can talk up to three minutes
before the handset switches off.
zfully charged (75 - 100%)
x50 - 75%
w25 - 50%
y0 - 25%
v(frame flashes) empty: alert tone has been given.
u(blocks and frame flashes): status unknown.

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C4012 Handset Standard 2.00
Initial Setup
Plug the charger into the electrical outlet.
Place the handset in the charger. Charging appears on the handset display.
Cleaning the C4012 handset
When cleaning the handset and charger, disconnect the charger from the
electrical outlet.
Wipe the handset and charger using an anti-static cloth, or a slightly
moistened soft chamois leather. Dry with a soft cloth.
Clean the charging contacts on the handset and charger with a lint-free cloth.
Registering the C4012 handset
Register the handset on the DECT system as described in “Subscribing the
C4012 handset”on page 18.
The handset can operate on up to five different DECT systems, if registered
on each system.
Caution
Never use cleaning agents or solvents on
the handset or charger.

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C4012 Handset Standard 2.00
C4012 handset features
Handset display screen
The display uses icons, numbers, and letters to show the current connection
status or the respective programming status:
th E p A z
D
C
PM
1
4
7
2
5
8
0
3
6
9
#
R
OK
ABC
JKL
TUV
DEF
MNO
WXYZ
GHI
PQRS
Earpiece
Display
Loudspeaker
(on rear)
Function keys
Dialling keypad
Microphone

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C4012 Handset Standard 2.00
Handset icons
The handset icons have the following meanings:
Handset keys
The handset keys have the following functions:
Handset audio signals
Acknowledgement signal (programming successful):
Warning signal (entry error)/Leaving radio range:
tSignal strength displays in increments of 0, 25, 50, 75, and 100%.
hConnection status, incoming call (flashes).
ECall in absence (appears in Caller List).
DMessage waiting.
pProgramming mode and speed-dial.
AMicrophone off (mute).
zBattery charging status (see “Battery charge status”on page 7).
PStarts programming.
Acts as scroll key within redial list, caller list, and
shortcut list.
MActivates and deactivates speech monitoring.
CRemoves digits from right to left (backspace).
RRecalls key for PABX facilities.
oConfirms entries and actions.
HCalls and accepts call (corresponds to the function
ePickup/Put-down receiver).
1...0, a, nEnters numbers and characters.

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C4012 Handset Standard 2.00
Using the C4012 handset
Switching the handset on/off
To switch the handset on, press ofor more than 2 seconds or place the
handset in the charger.
To switch the handset off, press ofor more than 2 seconds when the
handset is in an idle state.
Locking/unlocking the keypad
To prevent accidental operation, press Pa to lock the keypad. The
display shows --------. To unlock the keypad, repeat the above procedure or
place the handset in the charger.
When the key lock is active, calls can be answered normally. To use other
handset keys during a call, unlock the handset as described above.
Switching speech monitoring on/off
During a conversation, speech monitoring activates the loudspeaker, enabling
you to hear the other party without placing the handset to your ear.
To toggle speech monitoring on or off, press M.
Changing the speaker and loudspeaker volume
During a call and in idle state, the speaker and loudspeaker volume can be
changed (low/high—effective for speaker and loudspeaker).
To toggle the speaker and loudspeaker volume, press Pn. The last
selection is remembered and valid.
Muting the microphone and ringer
To mute the microphone, press C.
To mute the ringer during alerting, press C.

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C4012 Handset Standard 2.00
Making a call
There are two ways to make a call:
1. Dialing: Press Hand enter the phone number.
2. Pre-dial: Enter the phone number and press H.
To correct an entry during pre-dial, press Cto delete individual digits.
Press Cfor a longer period to delete the whole phone number.
Making a call from the last number redial list/caller list
Your handset contains a list (redial list) of 10 memory slots that stores the
most recently dialled numbers and the most recent incoming calls, depending
on call number transmission from the Meridian PBX.
The first displayed number is either the number dialled most recently or the
number of the last missed call.
If 10 call numbers are already stored and a new number is added to the list,
the oldest number is automatically removed from the list.
Selecting a number from the list:
1. Press Pwith the handset in an idle state.
The picon flashes and the list displays.
2. Press Prepeatedly to page through the list of numbers.
To distinguish between dialled numbers and missed call numbers, missed
call numbers are preceded by a C.
After you dial a missed call number, that number goes to the top of the list,
and the C is removed.
Dialling the selected number:
3. (Optional) To use pre-dial, press Hfor a longer period.
The selected phone number is entered in pre-dial. Add digits to the
beginning of the displayed phone number, as required. To terminate
pre dial, press Cfor a longer period.
4. Press Hto dial the number.

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C4012 Handset Standard 2.00
Leaving the list:
To leave the list before placing a call, press o.
Making a call from the shortcut list
You can store up to 10 frequently called numbers in the speed-dialling
memory. These numbers occupy memory slots 0…9.
To make a call from the shortcut list:
1. While the handset is in idle state, press Pand the corresponding num-
ber under which the call number is stored.
2. (Optional) To use pre-dial, press Hfor a longer period.
The selected phone number is entered in pre-dial. Add digits to the
beginning of the displayed phone number, as required. To terminate
pre dial, press Cfor a longer period.
3. Press Hto dial the number.
Answering a call
The ringer and the flashing hon the display indicate an incoming call. If
CLID is available, the calling number displays. Without CLID, the display
shows c.
To answer the call, press Hor lift the handset from the charger.
To mute the ringer for this call only, press C. The Aicon appears on the
display and the caller continues to hear the ringing tone. To accept the call,
press H, if the caller is still connected.
Note: Answered calls are not stored in the caller list.
The Eicon appears when the incoming call is not answered and the initiator
stops the call. The number is stored in the caller list.
Activate the list to delete the Eicon from the display.

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C4012 Handset Standard 2.00
Transferring a call
To transfer a call to another party:
1. Press Rto hold the first call.
2. Dial the transfer number.
3. Press Hto transfer the call.
Conferencing
To use conferencing:
1. Press Rto hold the first call.
2. Dial the conference number.
3. When the conference party answers, press Rto join the on hold call to the
conference.
Terminating a call
To terminate a call, press Hor place the handset on the charger.

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C4012 Handset Standard 2.00
Programming the C4012 handset
Shortcut list
You can store up to 10 frequently called numbers in speed-dialling memory.
These numbers occupy memory slots 0...9.
Adding a number:
1. Press PRP.
2. Press Puntil the desired location displays (01...10) or select the location
number directly (where 0= location 10).
3. Press oto add the number.
4. Press Cto remove incorrect entries.
5. Press oto save the number and return to idle state.
Editing a number:
1. Press PRP.
2. Press Puntil the desired location displays (01...10) or select the location
number directly (where 0= location 10).
3. Press oto edit the number.
4. Press Cto remove incorrect entries (backspace).
5. Press oto save the number and return to idle state.
Removing a number:
1. Press PRP.
2. Press Puntil the desired location displays (01...10) or select the location
number directly (where 0= location 10).
3. Press oand Cuntil the display is empty.
4. Press oto save the number and return to idle state.

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C4012 Handset Standard 2.00
Ringer settings
You can program different ringer melodies and volumes.
Six ringer tones and five volume levels are available.
Setting the melody and volume:
1. Press PR7.
2. Press 1...6to select a melody.
3. Press 0,7...9, a, or nto set the ringer volume, where 0=
quiet.
Switching the ringer on/off:
Press PR8 to toggle the ringer on and off. The deactivated ringer is
indicated by the Aicon.
Key click
Press PR9 to enable or disable key click.
Accessing the Meridian PBX features
Enter the FFC and press Hto access the Meridian PBX features while the
handset is idle.
Press Rto access the Meridian PBX features during a call.
Flexible Feature Codes (FFC) —Dial an FFC code to access the handset
features.
Special Prefix Codes (SPRE) —Dial a SPRE code plus a one or two digit
number to access the handset features. The SPRE codes are unique to your
system; however, the digits following the SPRE are fixed. For example, dial
SPRE + 74 to call forward all calls to another number.
Ask your System Administrator for the FFC or SPRE codes.

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C4012 Handset Standard 2.00
Use the following table to enter your FFC or SPRE codes for each feature.
Feature FFC or SPRE +
Call forward - to activate
Call forward - to cancel
Call park - to park a call
Call park - to retrieve a call

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C4012 Handset Standard 2.00
Subscribing the C4012 handset
The handset can be subscribed to a maximum of five DECT systems. If the
handset is not subscribed or out-of-reach for a DECT system, no Base
appears on the display.
Subscribing
With the handset in subscription mode, perform the following steps:
1. Press PR2.
dappears on the display.
2. Enter the PIN code.
Obtain PIN code from the DECT management system.
3. Press o.
The handset is subscribed.
Selecting/changing the handset ID
With the handset in subscription mode, perform the following steps:
1. Press PR3.
Edit appears on the display.
2. Enter the number of the DECT system to name or edit.
Name of system appears on the display. On the first use, C4012 is the
default handset ID.
3. Enter the new handset ID using the keypad. This will overwrite the existing
digits.
You can edit digits by pressing C.
4. Press o.
The handset ID contains a maximum of six digits.

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C4012 Handset Standard 2.00
Selecting a DECT system
There are two ways to select a DECT system:
1. Automatically: Press PR4 and 0.
2. Manually: Press PR4 and choose the DECT system number
(1...5).
De-subscribing
De-subscription is only possible for non-active subscriptions. The last
subscription can be removed when out-of-coverage or by the DECT
management system.
Deleting a DECT system
Press PR5 and select the DECT system number (1...5).
Only non-active subscriptions can be deleted. The last subscription can be
removed when out-of-coverage or by the DECT management system.

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C4012 Handset Standard 2.00
Quick reference
Handset on/off ofor longer than 2 seconds (toggle)
Keylock on/off Pa (toggle)
Monitoring on/off M(toggle)
Volume Speaker/
loudspeaker Pn (toggle)
Ringer settings PR7
Melody 1...6
Volume 0,7...9,a, n,
(0= very quiet)
Subscription PR2 PIN code o
Handset ID PR3
DECT system (1...5)
oNew ID
Auto select PR40
Manual
select PR4 DECT system (1...5)
Key click on/off PR9