Nortel 2001 User guide

IP Phone
External Server Applications User Guide
Title page

Revision history
3
Revision history
August 2005
Standard 3.00. This document is up-issued to support Nortel
Communication Server 1000 Release 4.5.
May 2005
Standard 2.00. This document is up-issued to support the
IP Phone 2007.
February 2005
Standard 1.00. This is a new document, issued to support the 8.x
Firmware Upgrade for IP Phones.

Revision history
4

Contents
5
Contents
About the Nortel IP Phones . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External Server Applications . . . . . . . . . . . . . . . . . . . . . . . . . 8
External Server Applications feature support . . . . . . . . . . 10
Using text-based External Server Applications . . . . . . . . 12
Using graphical-based External Server Applications . . . . 19
Call interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Feature interactions with IP Phones . . . . . . . . . . . . . . . . 21
Terms you should know . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Contents
6

About the Nortel IP Phones
7
About the Nortel IP Phones
The Nortel IP Phones bring voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
Note: Not all features are available on all telephones or all call
servers. Consult your system administrator to verify which features
are available for your use.
For the basic operation of your IP Phone, consult one of the documents
listed in Table 1.
This document focuses on External Server Applications (XSA) and their
interactions with IP Phones.
Table 1: IP Phone User Guides
IP Phone User Guide Name
Nortel IP Phone 2001 IP Phone 2001 User Guide
Nortel IP Phone 2002 IP Phone 2002 User Guide
Nortel IP Phone 2004 IP Phone 2004 User Guide
Nortel IP Phone 2007 IP Phone 2007 User Guide

External Server Applications
8
External Server Applications
Use External Server Applications (XSA) to access a variety of HTML,
XML, and multimedia-rich applications directly from your IP Phone. These
applications reside on an Application Gateway (also known as an
External Application Server or XAS).
The following are examples of some applications that can be available on
your IP Phone:
• News — Browse and read a variety of news sources and topics.
• Finance — Obtain market indices and stock quotations.
• White Pages — Search for people (by first name and last name), for a
business (by name and ZIP code or postal code), or for either by
phone number.
• Yellow Pages — Search for businesses by name and ZIP code or
postal code.
• Sports — Read the latest sports news.
• Travel — Access flight information through FlightArrivals.com.
• Weather — Check the weather based on ZIP code or postal code.
• Visual Voice Mail — See a visual list of your voice messages; review
and respond to them.
Because your system applications can be customized, not all
applications, as listed above, are available on all IP Phones. Contact your
system administrator with any questions you have regarding the default
applications available on your IP Phone. See the appropriate application
gateway documentation for further information about the applications
available to you.
The application information displays on the LCD screen of your IP Phone.
Only one application can be active at a time. While browsing applications,
you can make or receive telephone calls. You can use the Expand to PC
feature key to toggle between the IP Phone and external text-based
applications.

External Server Applications
9
In addition to text-based external applications, the IP Phone 2007
provides access to graphical-based external applications. An example of
an application display is shown in Figure 1.
Figure 1: IP Phone 2007 graphical external application
To access the graphical external applications using an IP Phone 2007,
use the following soft keys:
Note: Users cannot access both text and graphical external
applications on a phone. Consult your system administrator to
determine which is configured for your use.
Tap this soft key to access a list of all
registered Graphical Applications.
Tap this soft key to access the
Primary Application. This soft key, to the
left of the Graphical Applications soft key,
displays the icon associated with the primary
graphical application.

External Server Applications
10
External Server Applications feature support
Not all IP Phones support the External Server Applications (XSA)
features. Table 2 lists the IP Phones and whether they support XSA
features.
The user interface for the IP Phone 2007 is slightly different from the
other supported IP telephones. The soft keys (soft-labeled fixed keys) of
the IP Phone 2002 and IP Phone 2004 correspond to soft keys on the
IP Phone 2007 touch-sensitive screen, as shown in Table 3.
Table 2: IP Phone support for XSA features
Telephone model Support
IP Phone 2001 Limited
IP Phone 2002 Yes
IP Phone 2004 Yes
IP Phone 2007 Yes
IP Audio Conference Phone
2033
No
IP Softphone 2050 No
Mobile Voice Client 2050 No
WLAN Handsets 2210 and
2211
No
Table 3: IP Phone user interface differences (Part 1 of 2)
IP Phone 2002
IP Phone 2004 IP Phone 2007
Expand to PC key Expand soft key