Nortel IP Phone 1110 User manual

Networking & Telecommunications
Allegheny Hall, Bsmt Room 013
121 W. Rosedale Ave 610-436-3535
West Chester University fax: [phone]
West Chester, Pennsylvania 19383 www.wcupa.edu
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Model 1110 VoIP Telephone
Reference Guide

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Placing a Call
Lift the handset.
The primary line is active (also referred to as Key 0), or press a line specific line key to
select a different line to place your call.
Dial the number. Use 8 -1- area code and number for all outgoing calls. If the call is a
local West Chester number, you will not need to dial the 1.
.
Ending a Call
Return the handset to the base.
- - - or - - -
Press the key.
Answering a Call
An incoming call is denoted by a flashing phone symbol next to the line number the call
is coming in on. To answer, simply pick up the handset.
Line Use Indicator
A solid phone symbol indicates the line is in use.
Volume Adjustments
The volume key applies to the mode of use you are currently in.
For example, if the phone is ringing for an incoming call and you press the
key, the volume of the phone ringer will increase.
If you are on a call and press the key, the sound of what you hear in the
handset will get lower
Hands Free Dialing
via the Speaker
To use the hands free speaker (monitor), press the key, dial the number,
lift the handset to begin your conversation
To disconnect the call, press the key.
Note: The speaker is for listening or dialing only. Caller will not be able to hear you.

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Placing a Call on Hold
Retreiving a Call
From Hold
To place a call on hold, press the key
To take a call off hold, press the key
Voicemail Access
Press the key or Dial 2232
Voicemail still functions the same as before. Please refer to the Voicemail Instructions
for further assistance in using the voicemail system.
Note: Voicemail must be added to the telephone number for this to work.
Conference Calling
(3-way)
To conference two callers and yourself:
Place a call to get the first party on the line; press the soft key below Conf shown in
the phone display.
Dial the second party; announce yourself (if desired);
Press Conf again and all three parties on the line together.
Note: You cannot place a conference call and then hang up. Because you initiated the
call, when you disconnect, the other two parties are also disconnected.
Transferring A Call
To transfer a call:
With the caller on the line, press the soft key below Trans shown in the phone display.
Dial the four digit extension you wish to transfer to
Press Trans again to complete transfer.
Return handset to the base.

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Forwarding All Calls
Cancel Call Forwarding
To forward all calls so your phone will not ring (same as the old 72 forward):
Press the soft key below Forward or Fwd shown in the phone display.
Enter the four digit extension you wish to forward calls to (enter 2232 if forward calls to
voicemail).
Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the
display. This confirms the is call forwarding.
To cancel call forwarding:
Press the soft key below Forward or Fwd shown in the phone display.
The display will change and now show the option OK on the left and Cancel on the
right. Press the soft key below the Cancel.
Press the soft key below Forward or Fwd again. The letter “CFWD” will appear in the
display. This confirms the is call forwarding.
Phone Settings
There are some personalized settings available to you such as ring tones, contrast
adjustments, etc.
To access a the telephone settings, press MENU or the key to open the
main menu.
Use the key to navigate to the settings and make desired changes
When finished, press the key to exit.
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ADDITIONAL INFORMATION REGARDING SETTINGS:

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Phone Image
Model 1110
NOTE: Where the phone brand shows “Nortel” in this image, it can also say “Avaya”.
The phones are identical regardless of which name appears.
LCD Display Image