Nortel IP Phone 2007 User manual

Carrier VoIP
Nortel IP Phone 2007 User
Guide
NN10300-020
.

Document status: Standard
Document version: 01.02
Document date: 20 October 2006
Copyright © 2006, Nortel Networks
All Rights Reserved.
The information in this document is sourced in Canada, the United States of America, and the United Kingdom.
This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

3
Contents
New in this release 7
Overview 9
IP Phone terminal description 9
Touch panel description 11
Application area 11
Tools area 12
Calibration 13
Stylus 13
Touch screen maintenance 14
Terminal indicators 14
IP Phone 2007 menu systems 15
Main menu 15
Logoff 15
Audio 15
Display 15
Feature 16
Language 16
Time 16
User 17
History 17
Diagnostics 17
Upgrade 17
Menu hierarchy 18
Tools menu 18
Network configuration 18
Local diagnostics 18
Touch panel setup 18
Contrast and brightness 19
USB devices 19
TFTP upgrade 19
Preferences 19
How to use the navigation keys 19
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

4Contents
Connecting the IP Phone to the LAN 21
Procedure job aid 22
Logging on 23
Logging off 25
Maintaining the touch panel 27
Calibrating the touch panel 27
Cleaning the touch panel 28
Making calls 29
Making a call using off-hook dialing 29
Making a call using handsfree dialing 29
Making a call using predial 30
Editing a predialed number 30
Answering calls 33
Answering a call 33
Answering a second call 33
Ending a call 35
While on an active call 37
Using call hold 37
Transferring a call 37
Using conference call 38
Using the mute feature 39
Using call forward 41
Navigating the menu system 43
Navigating the main menu 43
Navigating the Audio menu 44
Navigating the Feature menu 44
Navigating the Time menu 45
Navigating the User menu 45
Using the Audio menu 47
Viewing and editing your audio profile 47
Changing the default volume 48
Resetting a default volume 48
Selecting a ring tone 49
Adjusting the contrast and brightness of the display 51
Using the Feature menu 53
Using the Assign menu 53
Defining the key type 54
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

Contents 5
Assigning a directory entry to a feature key 55
Enabling or disabling autoscroll 55
Enabling or disabling the Inbox 56
Labeling a feature key 57
Using the Options menu 57
Enabling or disabling auto hide 57
Selecting the default line key 58
Resetting the feature key to the default settings 59
Selecting the language 61
Using the Time menu 63
Setting the time zone 63
Enabling Daylight Saving Time 63
Disabling Daylight Saving Time 64
Setting the time format 64
Setting the date format 65
Resetting the default time 66
Using the User menu 67
Viewing your username 67
Viewing your login type 67
Viewing, disabling, or enabling the auto login feature 68
Changing your password 68
Testing the local mode 71
Performing a firmware upgrade 73
Using the directory 75
Adding or editing a directory entry 75
Deleting an entry from the directory 76
Making a call using the directory 77
Using the Inbox 79
Accessing the Inbox 79
Viewing Inbox call information 80
Storing a number from the Inbox 80
Using the Inbox to make a call 81
Resetting the Inbox 81
Using the Outbox 83
Accessing the Outbox 83
Viewing Outbox call information 84
Storing a number from the Outbox 84
Using the Outbox to make a call 85
Resetting the Outbox 85
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

6Contents
Adjusting the sleep timer 87
Using the Preferences tool 89
Procedure job aid 90
Using the on-screen keyboard to enter text 91
Using the dialpad to enter text 93
Access Code summary 95
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

7
New in this release
There have been no updates to the document in this release.
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

8New in this release
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

9
Overview
The IP Phone 2007 brings voice and data to the desktop by connecting
directly to a Local Area Network (LAN) through an Ethernet connection.
When you are logged on to the system, the handset and keypad of the IP
Phone 2007 operate in the same way as a standard Meridian Business Set
(MBS) telephone. You can access additional services and features through
the soft keys. The label beside a soft key identifies the current function
associated with that key.
IP Phone terminal description
The IP Phone 2007 offers these features:
•five light-emitting diode (LED) indicator lamps
— message waiting lamp
— mute lamp
— headset lamp
— handsfree lamp
— link lamp
•volume control keys
•standard telephone dialpad
•large, color touch panel display screen
— adjustable contrast
— adjustable backlight
•fourteen programmable feature keys
•seven dedicated feature keys
— Inbox
— Directory
— Outbox
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.

10 Overview
— Quit
— Expand
— Services
— Copy
•six soft keys
•on-screen keyboard
•navigation key
•three audio modes
— handsfree speak and listen
— headset (autodetect)
— handset
•one USB port
— future support for USB mouse and keyboard
•automatic network configuration
•upgradeable firmware
•wideband audio support
"IP Phone 2007 components" (page 10) identifies the location of the keys
and components of the IP Phone.
IP Phone 2007 components
Carrier VoIP
Nortel IP Phone 2007 User Guide
NN10300-020 01.02 Standard
(I)SN09U 20 October 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
.