Nortel IP Phone 2007 User manual

Part No. NN-10300-019
June 2005
Business Communications
Manager
IP Phone 2007
User Guide
Standard 1.00

2
Copyright © Nortel Networks Limited 2005
All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and
recommendations in this document are believed to be accurate and reliable, but are presented without express or implied
warranty. Users must take full responsibility for their applications of any products specified in this document. The
information in this document is proprietary to Nortel Networks NA Inc.
Trademarks
*Nortel, Nortel (Logo), the Globemark, and This is the way, This is Nortel (Design mark) are trademarks of Nortel Networks.
*Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective owners.

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IP Phone 2007 User Guide
About the IP Phone 2007
The Nortel IP Phone 2007 brings voice and data to the desktop by connecting directly to a Local
Area Network (LAN) through an Ethernet connection. The IP Phone 2007 supports call processing
features, and can work with an External Application Server to display web-based and interactive
applications on the large, color LCD touch screen.
Introduction
This guide contains information about:
• telephone buttons, soft keys, and lights
• telephone display
• telephone setup
• how to make and answer calls
• how to program the programmable line (DN)/ feature soft keys
• how to offset the time on your telephone display
Figure 1 shows the IP Phone 2007.
Figure 1 IP Phone 2007

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IP Phone 2007 buttons, display, and lights
Figure 2 shows the IP Phone 2007 buttons, display, and lights. Table 1 gives a description of the
buttons, display, and lights identified in the figure.
Figure 2 IP Phone 2007
Table 1 IP Phone 2007 button, display, and light descriptions
Hold button
Places an active call on hold.
Goodbye button
Ends an active call.
Handsfree button with LED
Turns the Handsfree mode on.
Volume control bar
Adjusts the handset, Handsfree, headset, and ringer volume.
Mute button with LED
Turns the microphone off and on when you are on a call.
Headset button with LED
Turns the headset mode on.
Navigation key
Allows you to scroll through lines of text and menu items, such as those
listed in Services or the Call Log.
B
D
E
F
G
A
C
HH
I
J
A
B
C
D
E
F
G

About the IP Phone 2007 5
IP Phone 2007 User Guide
IP Phone 2007 LCD
The five areas to the display are:
• Programmable line (DN)/ feature soft key area
• Information area
•Softkeyarea
• Feature key area
• Tools and Navigation Area
You perform point-and-click operations on the IP Phone 2007 using the touch panel. The touch
panel is used with the graphical user interface (GUI) to present keys directly on the display. You
can activate all Line/DN keys, feature keys, and soft keys by using the touch panel.
You calibrate the touch panel through the Tools menu, which enables you to fine-tune the touch
panel. You are prompted to use the stylus to tap three targets.
You can operate the touch panel using a stylus or your finger. However, use of only a stylus is
recommended to avoid damage to the touch panel and to ensure accuracy.
Soft key buttons (either side of Navigation key)
Labels on the bottom of the LCD display give the meaning associated
with these keys.
Message Waiting Indicator
Flashes when a call rings at the telephone.
Lights up when Message for you appears on the display.
Color LCD
The color LCD contains the various soft keys and information areas. Tap
the soft key with the stylus to activate the feature displayed.
H
I
J

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Figure 3 shows an example of the display and describes each area.
Figure 3 Display area
Note: Your display can differ slightly from the above picture.
Programmable line (DN)/ feature soft key area
The programmable line (DN)/feature soft key area shows the label and status of the six
programmable soft keys. For more information about these soft keys, refer to “Program soft keys”
on page 15.
Information area
The Information area shows:
• the extension number of the telephone
• a line for general information (for example: caller ID, company name)
• the date and time when the telephone is not in use, and changes to show features and call
information when the telephone is in use
Soft key area
The soft key area shows the Feature soft key and three additional display soft keys. These labels
vary depending on the feature in use. These soft keys cannot be reprogrammed.
Programmable line
Information area
Soft key area
(DN)/feature soft keys
Feature key area
Tools/Navigation area

About the IP Phone 2007 7
IP Phone 2007 User Guide
Feature keys area
The Feature keys area contains access to the fixed features of the phone. Table 2 describes the keys
and what they do:
Note: Soft keys display text labels by default. Use Tools > Preferences >
Button Customizing Tool to change the labels to icons. Items marked with * are
reprogrammable on BCM. See “Program soft keys” on page 15 for instructions on reprogramming
the marked soft keys. See the “Button Customizing Tool” on page 16 to insert custom text or to use
the icons.
Tools and Navigation area
The Tools and Navigation area provides controls for navigating between features and selecting
tools. It is visible and functional at all times. Table 3 shows the icons and describes what they
represent.
Table 2 Feature keys
Key label Key Icon Description
Inbox Open your voice mailbox. For more information,
see your System Administrator.
Directory* Access phone directory.
Outbox Send voice mail messages to people in your
directory.
Quit* Exit from various menus or the External
Application Server.
Expand Expand to PC to access text-based external
services.
Services* Access to scrollable feature display menu,
including the hot desking feature.
Copy Programmable key (Default: empty).
Table 3 Tools and Navigation area (Sheet 1 of 2)
Tool icon Description
Tap this icon to access graphics-based
external services.
Tap this icon to access the Telephone
screen.

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The bottom corners of the Tools/Navigation area contain the labels that are associated with the
buttons on the right and left side of the Navigation key.
About your programmable soft keys
Your System Administrator assigns the programmable soft keys as line, intercom, or memory soft
keys. For more information, see your System Administrator.
Touch panel
You can perform point-and-click operations on your IP Phone 2007 using the touch panel. The
touch panel is used with the graphical user interface (GUI) to present keys directly on the display.
You can activate all Line/DN keys, feature keys, and soft keys by using the touch panel.
Calibrate the touch panel
You can calibrate the touch panel through the Tools menu, which enables you to fine-tune the
touch panel. You are prompted to use the stylus to tap three targets.
Stylus
You can operate the touch panel using a stylus or your finger. However, using only a stylus is
recommended to avoid damage to the touch panel and to ensure accuracy.
This soft key is used to access the first
registered external application. The icon
displayed on the key is that of the
application. The Nortel globemark is an
example of an icon.
Tap this icon to access the Tools menu,
which includes:
• Network Configuration
• Local Diagnostics
• Touch Panel Setup
• Contrast and Brightness
• USB Devices
• TFTP Upgrade
• Preferences
Tap this icon to display a virtual keyboard
(pop-up keyboard) for text entry.
Use the stylus or USB keyboard to enter
text in some of the applications.
Table 3 Tools and Navigation area (Sheet 2 of 2)
Tool icon Description

About the IP Phone 2007 9
IP Phone 2007 User Guide
Cleaning the Telephone
Hold down the Goodbye key and gently wipe the telephone screen with a soft, dry cloth.
Configure IP Phone Local Options
Your IP Phone 2007 has both local and server-based options. The local options cover the
following entries in the Tools menu:
• Network Configuration — to enter telephone configuration information using the dialpad. Use
the touch panel to select fields, then use the pop-up keyboard, USB keyboard, or dialpad to
enter data. This menu is for administrator use only.
• Local Diagnostics — to improve the troubleshooting process for Network Diagnostics (Ping,
Tracert), Ethernet Statistics IP Network Statistics and DHCP Information. This menu is for
administrator use only.
• Touch Panel Setup — to calibrate the touch screen. You are prompted to use the stylus to tap
three targets.
• Contrast & Brightness — to adjust contrast or brightness up or down, and to increase or
decrease the Sleep Time of the screen from the default one hour. Nortel recommends that the
Sleep function be used to extend the life of the backlight.
• USB Devices — to view which USB devices are connected.
• TFTP Upgrade — to allow the administrator to update the firmware for the telephone. This
menu is for administrator use only.
• Preferences — to access the Button Customization tool to change the feature key labels to
display icons or custom text.
Enter and edit text
You can enter and edit text on your IP Phone 2007 using the following methods:
• telephone dialpad
•softkeys
• pop-up keyboard
• USB keyboard (optional)
Caution:
Do not use any liquids or powders on the telephone.
Using anything other than a soft, dry cloth can contaminate telephone
components and cause premature failure.

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The use of any of these methods for text entry depends on the application. Table 4 shows the
applications and input devices that can be used for text entry:
Enter text using the telephone dialpad
You use the dialpad to enter text when you use features such as programming an AutoDial soft
key.
For example, to enter the letter A, press the number 2key once. To enter the letter C, press the
number 2 key three times.
Note: No letters are associated with the number 1or the number 0 key.
When entering IP addresses with the dialpad, the address is entered as xxx*xxx*xxx*xxx, and the
telephone translates this to xxx.xxx.xxx.xxx.
Edit text using the soft keys
You use soft keys to access text when you work with such applications as Personal Directory,
Redial List, and Callers List.
Table 5 describes the soft key editing functions on the IP Phone 2007.
Table 4 Application Text Entry
For: Use:
Call Server related applications (for
example, changing feature key
labels, adding personal directory
entries or for dialing)
Dialpad
Pop-up or USB keyboard for numeric
entries only
Graphical applications Pop-up or USB keyboard
Tools menu Pop-up or USB keyboard
Dialpad for numeric entries
Table 5 Editing soft key description
Soft key Description
Cancel Stop the current action.
Choose Select a symbol.
Clear Clear the input field.
Case Switch the next character to either uppercase or
lowercase.
Delete Backspace one character.
Done/Select/Enter Depends on application.
More… Access additional soft keys.