Num'axes Canicalm Series Installation instructions

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TECHNICAL SUPPORT
If your product is not working as expected, we recommend you check the
information in the following troubleshooting guide to see if the problem can be
solved.
Overview of your product
Setting mask
Screwdriver
Setting mask
Barking
detection
contact point
Strap
Battery cover
3
-
position switch
for operating mode selection
Barking detection
adjustment screw
On/Off switch
On
Off
Barking
detection
contact point

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Check the condition of the battery.
Should the level of the battery come down, the collar emits a continuous beep sound.
Replace the battery with a new one of the same type (lithium 3-V CR123A) paying
attention to follow polarity indicated on the battery housing.
Due to greater use during your dog’s training, the first battery may not last as long as
replacement batteries.
NUM’AXES advises to use the same type and same brand of batteries as those
supplied in your new purchase product. Other brands of batteries may not
operate, or may not be completely compatible with your product.
You can purchase the suitable batteries from NUM’AXES or from your distributor.
Check the product operates correctly.
When leaving the factory, the bark control collar is set on “beep sounds only” operating
mode. If you want the collar to emit stimulations together with the beep sounds, you have
to select the “short stimulations” or “long stimulations” mode (see paragraph “Changing
operating mode” below).
You can check the collar is operating properly at any time using the following procedure:
Before doing so, make sure the collar is turned Off.
You can then fix each wire of the neon test lamp under each contact point
(unscrewing them lightly and retightening them so as to pinch the test lamp wires).
Switch on the collar.
Make a streaked object (ex. knife with teeth with isolated sleeve) slide on the
barking detection contact point (contact point with a black circle at the base)
In “beep sounds only” mode, the collar must emit beep sounds and the neon test
lamp must not light.
In “short stimulations” or “long stimulations” mode, the collar must emit beep
sounds and the neon test lamp must light.
Before disconnecting the neon test lamp, make sure the collar is turned Off.
Check the barking detection sensitivity adjustment.
Setting the barking detection sensitivity is a very important operation. In fact, this setting
determines the correct operation of the collar. It ensures detection of any barking but helps
avoid unnecessary triggering.
The detection must therefore be sufficiently sensitive but not overly sensitive.
When leaving the factory, detection sensitivity is set on the medium position (medium
sensitivity).
To adapt the detection sensitivity to the barking strength of your dog, you should proceed
as follows:
Lift the black setting mask to reach the setting screw.
Carefully turn the setting screw according to the sensitivity you wish (see diagram
below).
Caution: the adjustment system has a stop for the minimum sensitivity and a stop for
the maximum sensitivity. Turn delicately and without forcing with the supplied
screwdriver.
Put the setting mask back in place.

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Change the operating mode.
3 operating modes are available on each:
beep sounds only
beep sounds + short stimulations
beep sounds + long stimulations
When leaving the factory, the collar is set on “beep sounds only”.
You can change the operating mode at any time in order to adjust the product to your dog
(size, sensitivity, temperament).
To change the operating mode, lift the black setting mask and use the 3-position switch
(see diagram below).
Re-initialize the system (reset).
Reset the system as follows:
Collar switched Off, unscrew the battery cover screw and remove the battery from its
housing.
Barking detection
adjustment screw
Medium
sensitivity
Screwdriver
Minimum
sensitivity
Maximum
sensitivity
Beep
sounds
only
Beep sounds
+
short
stimulations
Beep sounds
+
long
stimulations
Screwdriver
3-position switch
for operating mode selection

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With a metallic tool (ex. scissors), touch the 2 battery contacts for approximately 2
seconds.
Insert the battery again (a beep sound is emitted indicating the battery is in correct
position).
Put the battery cover back in place and retighten moderately the screw.
Test the product with the neon test lamp (see paragraph “Check the product
operates correctly” above).
Check the strap adjustment.
The strap should be adjusted so that the contact points come right into contact with the
dog’s skin in order to ensure good barking detection and good transmission of the
stimulations.
If the strap is too loose, the collar will not operate properly. Moreover, it might move
and repeated rubbing of the contact points can cause irritation.
If the strap is too tight, the dog will have breathing difficulties.
The strap is properly adjusted when you can insert two fingers between the strap and your
dog’s neck.
Check that you are using the right length of contact points.
Two different series of contact points are supplied with the product. The length of the
contact points must be sufficient to have proper contact with the dog’s skin in order to
ensure good barking detection and good transmission of the stimulations.
If you have a long-haired dog and the short contact points fitted to the collar in the factory
are inadequate, remove and replace them with the long ones supplied.
A moderate manual screwing is sufficient. Do not use a key to tighten or loosen them; it
could damage some components underneath.
If necessary trim the hair on your dog’s neck.
Maintain your product regularly.
Do not use volatile liquids such as solvent or benzene to clean the product. Use a
soft cloth slightly moistened with water or a neutral detergent.
The strap can be washed with soapy water.
Remove the battery if you are not using the collar for 3 months or more.
Never leave a discharged battery in the collar.

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If you are looking for an owner’s manual,
you can download a copy at www.numaxes.com.
If the problem cannot be fixed with the steps provided,
do not hesitate to contact NUM’AXES.
When calling for service, you will need the following elements:
model of your product (ex. CANICOM 200, CANICALM …)
serial number (listed on the product label)
your product close by
NUM’AXES
ZAC des Aulnaies
745 rue de la Bergeresse
BP 30157
45161 OLIVET CEDEX
FRANCE
Monday - Friday: 9h-12h / 14h-18h
[phone]
Fax [phone]
You can also contact us at
[e-mail]
www.numaxes.com