Oki C7350hdn User manual

59366001_win_eng.jpg

C7350n/7550n User’s Guide for Windows
2
Copyright Information
Copyright © 2007 by Oki Data. All Rights Reserved
Document Information ________________________________
C7350n/7550n User’s Guide for Windows
P/N 59366001
Revision 2.0
March, 2007
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is
complete, accurate, and up-to-date. The manufacturer assumes no responsibility
for the results of errors beyond its control. The manufacturer also cannot guarantee
that changes in software and equipment made by other manufacturers and referred
to in this guide will not affect the applicability of the information in it. Mention of
software products manufactured by other companies does not necessarily
constitute endorsement by the manufacturer .
While all reasonable efforts have been made to make this document as accurate and
helpful as possible, we make no warranty of any kind, expressed or implied, as to
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Microline are registered trademarks of Oki Electric Industry Company Ltd.
Apple, Macintosh and Mac OS are registered trademarks of Apple Computers Inc.
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard
Company.
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of
their proprietors.
Regulatory Information _______________________________
This product complies with the requirements of the Council
Directives 89/336/EEC (EMC) and 73/23/EEC (LVD) as amended
where applicable, on the approximation of the laws of the member
states relating to Electromagnetic Compatibility, Low Voltage and
Radio & Telecommunications Terminal Equipment.

C7350/7550 User’s Guide: Contents • 3
Contents
Document Information ........................................................ 2
Disclaimer ...........................................................................2
Trademark Information .......................................................2
Regulatory Information.......................................................2
Notes, Cautions, etc. ...........................................................9
Introduction ...................................................................... 10
Printer Models and Features .............................................. 10
How to use this manual .................................................... 12
Getting Started.................................................................. 14
Unpacking....................................................................... 14
Printer Drivers, Software Utilities, and Documentation .......... 15
Where to put the printer ................................................... 16
Parts of the Printer........................................................... 17
Setting Up ......................................................................... 20
Shipping Materials: Removing........................................... 20
Toner............................................................................. 25
Toner............................................................................. 29
Loading Paper ................................................................. 32
Printing Paths.................................................................. 41
Face Up / Straight Through ............................................. 41
Face Down .................................................................... 42
Manual Feed.................................................................. 43
Power............................................................................. 44
Interfaces....................................................................... 49
Control (Front) Panel........................................................ 51
Paper (Media).................................................................. 55
Adjusting the Color .......................................................... 65
Adjust the Color Intensity
(Color Tuning) ............................................................... 65
Windows XP .................................................................... 110
Printer Drivers..................................................................110
Which Printer Driver to Use? ............................................110
Memory: Enabling...........................................................111
Hard Disk Drive: Enabling ................................................112
Paper Trays: Enabling......................................................114
Duplex Unit: Enabling......................................................116
Paper Feed, Size and Media..............................................118
Changing Defaults.........................................................118
Network Printer Status Utility ...........................................127
Operation ........................................................................129
Factors that Affect Color Printing.......................................130
Color Matching ...............................................................134
Choosing a Method........................................................134

C7350/7550 User’s Guide: Contents • 4
Printing Multiple Pages on One Sheet.................................153
(N-Up Printing).............................................................153
Custom Page Sizes..........................................................156
Print Resolution ..............................................................164
Duplex Printing...............................................................165
(Printing on Both Sides of the Paper) ...............................165
Printing Booklets.............................................................169
Printing Watermarks........................................................174
Collating........................................................................176
Proof and Print ...............................................................177
Secure Printing...............................................................181
(Printing Confidential Documents) ...................................181
Hard Disk Drive ..............................................................185
Overlays........................................................................189
Printing Posters ..............................................................202
Windows 2000 ................................................................ 204
Printer Drivers..................................................................204
Which Printer Driver to Use? ............................................204
Memory: Enabling...........................................................205
Hard Disk Drive: Enabling ................................................206
Paper Trays: Enabling......................................................208
Duplex Unit: Enabling......................................................210
Paper Feed, Size and Media..............................................212
Changing Defaults.........................................................212
Network Printer Status Utility ...........................................221
Operation ........................................................................223
Factors that Affect Color Printing.......................................224
Color Matching ...............................................................228
Choosing a Method........................................................228
Printing Multiple Pages on One Sheet.................................247
(N-Up Printing).............................................................247
Custom Page Sizes..........................................................250
Print Resolution ..............................................................259
Duplex Printing...............................................................260
(Printing on Both Sides of the Paper) ...............................260
Printing Booklets.............................................................264
Printing Watermarks........................................................269
Collating........................................................................272
Proof and Print ...............................................................273
Secure Printing...............................................................277
(Printing Confidential Documents) ...................................277
Hard Disk Drive ..............................................................282
Overlays........................................................................286
Printing Posters ..............................................................299
Windows Me/98/95 ........................................................ 301

C7350/7550 User’s Guide: Contents • 5
Printer Drivers..................................................................301
Which Printer Driver to Use? ............................................301
Memory: Enabling...........................................................302
Hard Disk Drive: Enabling ................................................304
Paper Trays: Enabling......................................................305
Duplex Unit: Enabling......................................................306
Paper Feed, Size and Media..............................................307
Changing Defaults.........................................................307
Network Printer Status Utility ...........................................311
Operation ........................................................................312
Factors that Affect Color Printing.......................................313
Color Matching ...............................................................318
Choosing a Method........................................................318
Printing Multiple Pages on One Sheet.................................336
(N-Up Printing).............................................................336
Custom Page Sizes..........................................................340
Print Resolution ..............................................................349
Duplex Printing...............................................................351
(Printing on Both Sides of the Paper) ...............................351
Printing Booklets.............................................................353
Printing Watermarks........................................................355
Collating........................................................................359
Font Substitution ............................................................360
PostScript Only.............................................................360
Proof and Print ...............................................................361
Secure Printing...............................................................365
(Printing Confidential Documents) ...................................365
Hard Disk Drive ..............................................................369
Overlays........................................................................374
Printing Posters ..............................................................387
Windows NT .................................................................... 389
Printer Drivers..................................................................389
Which Printer Driver to Use? ............................................389
Memory: Enabling...........................................................390
Hard Disk Drive: Enabling ................................................391
Paper Trays: Enabling......................................................393
Duplex Unit: Enabling......................................................395
Paper Feed, Size and Media..............................................397
Changing Defaults.........................................................397
Network Printer Status Utility ...........................................405
Operation ........................................................................407
Factors that Affect Color Printing.......................................408
Color Matching ...............................................................412
Choosing a Method........................................................412
Printing Multiple Pages on One Sheet.................................427

C7350/7550 User’s Guide: Contents • 6
(N-Up Printing).............................................................427
Custom Page Sizes..........................................................430
Print Resolution ..............................................................440
Duplex Printing...............................................................442
(Printing on Both Sides of the Paper) ...............................442
Printing Booklets.............................................................446
Printing Watermarks........................................................448
Collating........................................................................450
Proof and Print ...............................................................451
Secure Printing...............................................................455
(Printing Confidential Documents) ...................................455
Hard Disk Drive ..............................................................459
Overlays........................................................................464
Requirements for Using..................................................466
Creating documents to use as overlays ............................468
Downloading the print file to use as an overlay .................470
Defining Overlays..........................................................472
Printing Posters ..............................................................479
Maintenance.................................................................... 481
Adding Paper..................................................................481
Changing the Toner Cartridge...........................................484
Changing the Image Drum ..............................................491
Changing the Transfer Belt...............................................494
Changing the Fuser.........................................................499
Cleaning the LED heads ...................................................502
Moving (Shipping) the Printer ......................................... 504
Troubleshooting .............................................................. 506
Messages on Control (Front) Panel Display .........................506
Paper Jams ....................................................................511
Print Quality Problems .....................................................524
Parallel Interface Problems...............................................528
USB Problems.................................................................531
Application Error.............................................................533
General Protection Fault...................................................533
Paper Size Change request...............................................534
Printer does not go online ................................................535
Printer makes a strange noise...........................................535
Printer takes a long time to start printing...........................536
Printing is slow ...............................................................537
Printing does not start .....................................................537
Printing cancels ..............................................................537
Accessories ..................................................................... 538
Memory (Additional)........................................................539
Hard Disk Drive ..............................................................545
Duplex Unit....................................................................549

C7350/7550 User’s Guide: Contents • 7
Paper Trays....................................................................550
Specifications .................................................................. 555
Consumables ................................................................... 558
Toner............................................................................558
Drums...........................................................................558
Fuser Units ....................................................................558
OKI®Print Media ............................................................560
Factory Default Settings .................................................. 562
Print Menu .....................................................................562
Media Menu....................................................................563
Color Menu ....................................................................564
System Configuration Menu..............................................565
PCL Emulation Menu........................................................566
PPR Emulation Menu........................................................567
FX Emulation Menu .........................................................568
Parallel Menu..................................................................569
USB Menu......................................................................570
Network Menu ................................................................571
Memory Menu.................................................................572
Disk Maintenance Menu ...................................................573
System Adjust Menu........................................................574
Maintenance Menu ..........................................................575
Color Swatch Utility......................................................... 576
General Information........................................................576
Printing Color Swatches ...................................................577
Creating Custom Swatch Colors ........................................579
PDF Direct Print Utility .................................................... 580
General Information........................................................580
Requirements for Use......................................................580
Using ............................................................................581
Storage Device Manager.................................................. 583
for Windows.....................................................................583
General Information........................................................583
Installation.....................................................................585
Getting Help...................................................................586
Network Administrator Functions.......................................587
Using ............................................................................589
Forms ...........................................................................591
PostScript ....................................................................591
PCL.............................................................................598
Printing the File List.........................................................606
Internal Hard Disk Drive: Maintenance...............................607
Flash Memory: Maintenance .............................................607
Overlays........................................................................610
Print Job Accounting Utility ............................................. 625

C7350/7550 User’s Guide: Contents • 8
Introduction...................................................................625
Overview .......................................................................627
Operating System Requirements.......................................628
Installation.....................................................................629
Server Software Capabilities.............................................632
User Name Versus Account ID ..........................................634
Server Software..............................................................636
Client Software...............................................................697
Checking the Status of Printers on the Network...................700
Troubleshooting..............................................................707
Known Problems / Solutions .............................................708
Uninstalling Print Job Accounting.......................................709
PrintSuperVision ............................................................. 711
General Information........................................................711
Features........................................................................711
Using ............................................................................712
System Requirements......................................................713
Additional Information.....................................................713
Network Printer Status Utility ........................................ 714
General Information........................................................714
Installation.....................................................................714
Using ............................................................................715
Checking the Printer Status..............................................717
Oki LPR Utility ................................................................. 718
General Information........................................................718
How to Install.................................................................718
Oki LPR Status Box .........................................................719
Additional Information.....................................................719

C7350/7550 User’s Guide: Notes, Cautions, etc. • 9
Notes, Cautions, etc.
NOTE
A note appears like this. A note provides additional
information to supplement the main text which helps
you to use and understand the product.
CAUTION!
A caution appears like this. A caution provides additional
information which, if ignored, may result in equipment
malfunction or damage.
WARNING!
A warning appears like this. A warning provides
additional information which, if ignored, may result in
a risk of personal injury.
Important!
An important message appears like this. An important message
provides supplemental information which can prevent potential
problems.

C7350/7550 User’s Guide: Introduction • 10
Introduction
Congratulations on purchasing this color printer!
This chapter summarizes the main features of your printer.
It also explains how to use this User’s Guide to get the most from
your printer.
Printer Models and Features
Summary Table
Model Resolutio
n
Print
speed
Network
card
Duplex
unit
Memor
y
Hard
disk
C7350n 600 x 1200
dpi 24ppm
colora
a. 26 ppm monochrome
Standard Option 192 MB Option
C7350hdn 600 x 1200
dpi 24ppm
coloraStandard Standard 320 MB 20 GB
standard
C7550n 1200 x
1200 dpi 24ppm
coloraStandard Option 192 MB Option
C7550hdn 1200 x
1200 dpi 24ppm
coloraStandard Standard 320 MB 20 GB
standard

C7350/7550 User’s Guide: Introduction • 11
Printer Models and Features
Descriptions
•Single pass digital technology for high quality, speed and
reliability.
•Versatile paper handling:
– Standard 530-sheet paper tray
– Standard 100-sheet multi purpose tray for card stock,
envelopes, labels, etc.
– Optional 530-sheet paper trays providing up to a maximum of
1690-sheet capacity
•High capacity 20Gb hard disk drive (standard on hdn models,
optional on others).
•Flexible interfaces with automatic switching:
–USB
– High-speed, bi-directional parallel (IEEE-1284)
– Industry standard network connectivity via internal network
interface card
•Environmentally friendly: the advanced power save mode
minimizes power consumption and the separate toner and drum
design cuts down on waste.
•Automatic color balance adjustment: To ensure consistent
output at all times, the printer automatically performs a color
check when the machine is switched on or when the top cover is
opened and closed. After the check, the printer automatically
adjusts the color balance. It can even be set to adjust the color
balance during long print runs.
•Auto media detect: detects the weight of the media being fed
through the printer then automatically adjusts the fusing
temperature, speed (if necessary) and transfer voltage to
ensure correct fusing and print quality.
•Duplex printing for fast two-sided output (standard on hdn
models, optional on others).

C7350/7550 User’s Guide: Introduction • 12
How to use this manual
This manual covers the unpacking, setup and operation of your
printer. It helps you use your printer’s many features.
This manual also includes:
•troubleshooting information
•maintenance guidelines
•instructions for adding options
Online
Use Adobe Acrobat Reader to read this manual on screen.
Use the navigation and viewing tools provided in Acrobat.
You can access specific information in two ways:
•In the list of bookmarks down the left hand side of your screen,
click the topic of interest to jump to the required topic. (If the
bookmarks are not available, use the Table of Contents.)
•In the list of bookmarks click Index to jump to the Index. (If the
bookmarks are not available, use the Table of Contents.) Find
the term of interest in the alphabetically arranged index. Click
the associated page number to jump to the page containing the
subject.
NOTES
This User’s Guide was written using one printer as a
model. The illustrations/screenshots reflect this.
The information in this manual is supplemented by the
extensive online help facility in the printer driver
software.

C7350/7550 User’s Guide: Introduction • 13
Printing Pages
The whole book, individual pages, or sections may be printed.
The procedure for printing from Acrobat Reader is:
1. From the toolbar, select File, then Print (or press the
Ctrl + P keys).
2. Choose the pages you wish to print:
a. All pages for the entire manual.
b. Current page for the page at which you are looking.
c. Pages from and to for a range of pages. You select the
range by entering the appropriate page numbers.
3. Click OK.
NOTE
The line art graphics in this manual are PostScript.
If you plan to print parts of this manual, choose a
PostScript driver. Otherwise, the graphics print at low
resolution. The print quality may not be satisfactory.

C7350/7550 User’s Guide: Getting Started • 14
Getting Started
Unpacking
Unpack the printer.
Save all of the packing materials. Use them if you have to move
(ship) the printer.
Choose a suitable place to put the printer.
Check that you have all of these parts BEFORE you continue.
all the bits k.eps and 1fK.tif, 2fK.tif, 3fK.tif, 4fk.tif
1. The printer
2. Toner cartridges (4) [cyan, magenta, yellow and black]
3. Power cable
4. Documentation: Setup Guide, Software Installation Guide,
Warranty booklet.
5. LED lens cleaner (not illustrated)
6. Light-proof plastic bags (not illustrated)
7. CD(s) [not illustrated]
WARNING
This printer weighs 106 lbs. (48 kg).
Two people are required to lift the printer safely.

C7350/7550 User’s Guide: Getting Started • 15
Printer Drivers, Software Utilities, and
Documentation
The CDs supplied with your printer contain:
Drivers
Color Utilities
Network Utilities
Manuals

C7350/7550 User’s Guide: Getting Started • 16
Where to put the printer
Weight Requirements
Place the printer on a flat surface large enough and strong enough
to accept the size and weight of the printer.
Space Requirements
There must be enough space around the printer to allow for access
and printer maintenance.
05k.eps
WARNING
This printer weighs 106 lbs. (48 kg).
Two people are required to lift the printer safely.
20cm
7.875in
40cm
15.75in
20cm
7.875in
60cm
23.62
60cm
23.62in
48kg
106lbs
48Kg
106lbs

C7350/7550 User’s Guide: Getting Started • 17
Parts of the Printer
External
1. Top cover
2. Control panel
3. Top cover release catch
4. Multi purpose tray (manual feed)
5. Paper support extension
6. Paper guides
7. Front cover
8. Paper tray
9. Paper level indicator
10. Power switch
printer components 1k.eps

C7350/7550 User’s Guide: Getting Started • 18
Parts of the Printer
Internal
11. LED heads (4)
12. Discharge roller
13. Fuser unit
14. Image drum and toner cartridge (cyan)
15. Image drum and toner cartridge (magenta)
16. Image drum and toner cartridge (yellow)
17. Image drum and toner cartridge (black)
printer components 2k.eps

C7350/7550 User’s Guide: Getting Started • 19
Parts of the Printer
Back
18. Power connector
19. Rear exit paper tray
20. Interfaces and option card slot
21. USB interface connector
22. Parallel interface connector
23. Network interface card
printer components 5k.eps

C7350/7550 User’s Guide: Setting Up • 20
Setting Up
Before connecting this printer to the computer and power supply
•the shipping packaging must be removed
•the toner cartridges must be installed
•and paper must be loaded.
Shipping Materials: Removing
1. Remove any adhesive tape and packaging from the printer.
2. Use the release handle to open the top cover.
open top coverk.eps