Olympia NEO User manual

GSenior Smartphone
Operating Manual

G
2
Contents
1 First Steps Page 4
1.1 Notations Page 4
1.2 Intended Use Page 6
1.3 Safety Instructions Page 6
1.4 Other Information Page 8
1.5 Tips Concerning the Battery Page 9
1.6 Package Contents Page 10
1.7 Accessories Page 10
1.8 Overview - Front Side Page 12
1.9 Overview - Rear Side Page 13
1.10 Putting the Mobile Phone into Operation Page 14
1.11 Charging the Mobile Phone (Charging Cradle) Page 19
2 Operating the Mobile Phone Page 20
2.1 Function Keys Page 21
2.2 Switching On the Mobile Phone Page 22
2.3 SwitchingOtheMobilePhone Page22
2.4 Screen Lock Page 23
2.5 Starting the Mobile Phone for the First Time Page 24
2.6 Start Screen Page 26
2.7 Status Bar Page 28
2.8 Screen Keyboard Page 32
2.9 Mobile Phone Menu Page 33
3 Using the Main Functions Page 34
3.1 Making a Call Page 35
3.2 Taking a Call Page 36
3.3 Rejecting a Call Page 37
3.4 Functions Available During a Call Page 38
3.5 Contacts (Phone Book) Page 40
3.6 Speed Dialling Via Picture Page 42
3.7 Messages (SMS/MMS) Page 44
3.8 Using the Camera Page 45
3.9 SOS Key (Emergency Call Function) Page 47

G3
4 Mobile Phone Settings Page 48
4.1 Organisation of the Menu Settings Page 48
5 Useful Functions Page 50
5.1 Setting Up a Google Account Page 50
5.2 Blocked Numbers Page 50
5.3 Setting Up E-mail Accounts Page 51
5.4 Calendar Page 51
5.5 SurnginInternet Page52
5.6 Calculator Page 52
5.7 Youtube Page 53
5.8 Torch Page 53
5.9 WhatsApp Page 54
5.10 mediteo Page 55
5.11 Creating a Screenshot Page 55
6 Troubleshooting Page 56
6.1 Restarting the Mobile Phone Page 56
6.2 Restoring the Default Factory Settings Page 57
6.3 Questions and Answers (FAQ) Page 58
7 Appendix Page 63
7.1 Symbols Page 63
7.2 Disposal Page 64
7.3 Declaration of Conformity Page 64
7.4 Warranty Page 65
7.7 Technical Properties Page 67

G
4
1 First Steps
Read the operating manual carefully and pay attention to the
information when using your mobile phone. Keep the manual in
a safe place for future reference. If the mobile phone is handed
over to third parties, hand over all the documents with it.
1.1 Notations
The following notations are used in this operating manual:
Lists ●List, point 1
●List, point 2
Instruction steps 1 Instruction step 1
2 Instruction step 2
Buttons/Keys On/O button
Navigation through the
menus
Menu 1 > Menu 2 > Menu 3
Display Texts ┣All Apps┫
This symbol, and other similar symbols, indicate warnings regard-
ing certain situations which could lead to personal injuries or
damage to the mobile phone.
This symbol indicates information which could provide assistance
or tips on using the mobile phone.

G5
1.1.1 Display Texts
In this operating manual, important functions are explained with
the help of texts, illustrations and examples.
Youwillnddisplaytextsillustratedinmanysectionsofthisoper-
ating manual.
These display texts correspond to the texts which appear on the
screen of your mobile phone.
Framed texts are provided in the following operating steps.
These frames indicate texts which can appear in the display of the
mobile phone.
If several display texts are illustrated in succession, you must navi-
gate to each one by tapping on the individual buttons (e.g.
┣All Apps┫, then ┣Contacts┫) one after the other to the option required.

G
6
1.2 Intended Use
The NEO mobile phone, subsequently referred to as mobile
phone, is designed for use within a mobile phone network.
The mobile phone is only intended for private purposes.
Any other use is considered unintended use. Unauthorised modi-
cationoralterationsarenotpermitted;doingsoleadstolossof
rights of claims under the terms of guarantee and warranty. Under
no circumstances open the mobile phone or try and complete any
repair work yourself.
1.3 Safety Instructions
Pay attention to the following safety instructions to protect yourself
from any possible personal injury when handling and using the
mobile phone:
WARNING! Risk of electric shock! Never attempt to open and
repair the mobile phone or accessories yourself. Never touch
bare contacts with metallic objects. Never plug-in or disconnect
the power plug with wet hands.
WARNING! Riskofsuocation!Keepoutofreachofchildren!
Keep packaging materials and protective foils as well as bat-
teries out of reach of children. Keep the mobile phone and any
accessories out of reach of children. Small children can swallow
small parts or batteries. If a battery is swallowed, contact medical
assistance immediately.
CAUTION! Risk of explosion through improper replacement or
removal of the battery! Only replace the battery by a type ap-
proved by the manufacturer and dispose of the battery according
to the applicable laws.

G7
CAUTION! Do not remove the battery while the mobile phone
is being charged. This could damage the phone. Disconnect the
plug of the power adapter from the mobile phone before chang-
ing or removing the battery.
CAUTION! Reduce exposure to radio waves! Use an appropri-
ate headset in the case of longer calls. Do not keep the mobile
phone near your head.
CAUTION! Risk of injury to the retina. The LED for the torch is
very bright and could cause damage to eyes. Never look directly
into the LED torch beam when the torch is switched on.
CAUTION! The ringing tone is issued via the loudspeaker. Take
anincomingcallrstandthenholdthemobilephonetoyourear.
This prevents any possible hearing damage.
IMPORTANT! Do not use the phone in prohibited areas! Prohib-
ited areas could include hospitals, petrol stations, aeroplanes, etc.
Please observe local regulations!
IMPORTANT! With regard to emergencies, do not rely on the
mobile phone alone! For technical reasons, it is not possible to
guarantee a reliable connection in every situation.
IMPORTANT! Protect the device from moisture, dust, liquids,
chemicals, vapours, heat and direct sunlight. The phone is only
waterprooftoalimiteddegree;therefore,keepitdry.
IMPORTANT! Only use original accessories. Only connect
accessories approved by the manufacturer. Telephoning while
driving is only permitted when the applicable legal regulations
are observed.

G
8
1.4 Other Information
Observe the following information when operating the mobile
phone:
●The descriptions in this operating manual are based on the
mobile phone being set to its default factory settings.
●The apps (applications) already installed on the mobile phone
are updated automatically. Under certain circumstances, up-
dates can lead to apps no longer working properly. In case of
doubt, please contact the service department (see Page 65).
●Manualmodicationoftheappspreinstalledonthemobile
phone or the AndroidTM operating system can lead to damage
to the mobile phone. Please note that in such cases, the terms
of warranty related to the mobile phone are annulled by GO
Europe GmbH.
●If you want to extend the functions provided by the mobile
phone, you must set-up a Google account. A Google account
can provide convenient functions, such as automatic backup
of your contacts. You can also install more apps (applications)
via Google Play. How to set-up a Google account is explained
on Page 50. The basic functions of the mobile phone are
available for use without a Google account.
●The automatic updating of preinstalled apps, installation of
otherappsordownloadingofpicture,videooraudiolesmay
result in extra costs from your mobile service provider. Please
contact your mobile service provider to draw up an appropri-
atetari.

G9
1.5 Tips Concerning the Battery
The following tips and information help to ensure the mobile
phone battery works properly:
●Only use batteries and power adapters approved by the manu-
facturer, otherwise the battery could be damaged.
●Do not short circuit the battery. Always leave the battery in the
mobile phone to avoid accidentally short circuiting the battery
contacts.
●Keep the battery contacts clean and free of dirt.
●The battery can be charged/discharged hundreds of times but
its service life is limited. Replace the battery when the battery
power has decreased noticeably.
●To prevent unnecessary power consumption via the power
adapter plug, disconnect the power adapter plug from the
power socket when the battery is not being charged.
●The battery only reaches its full capacity after several full
charging processes.

G
10
1.6 Package Contents
Before starting up the mobile phone, check the package contents.
If anything is missing or damaged, please contact our Service
Department.
●Mobile phone, NEO
●Rechargeable battery
●USB cable
●Power adapter
●Charging cradle
●Protective cover
●Quick reference guide
1.7 Accessories
Only connect original accessories from GO Europe GmbH to
your mobile phone.
You can also order the optionally available headset or replace-
ment battery.
Please contact our service department for more information (see
Page 65).

G11

G
12
1.8 Overview - Front Side
The illustration shows details of the front side of the mobile phone.
Familiarise yourself with all the operating elements before starting
to use the mobile phone.
1 2 3
4
5
6
8
2
79
10
1
Display
12
Loudspeaker
13
Camera (front)
14
Volume buttons
15
On/Obutton
16
Camera key
17
Back button
18
Home key
19
Call button
110
Charge contacts

G13
1.9 Overview - Rear Side
The illustration shows details of the rear side of the mobile phone.
Familiarise yourself with all the operating elements before starting
to use the mobile phone.
121 13
14
15
16
11
111
Camera LED
112
Camera (rear)
1213
Headphone connection
1314
SOS key
1415
Battery compartment
cover
1516
USB port

G
14
1.10 Putting the Mobile Phone into Operation
This chapter provides information on how to put your mobile
phone into operation. Your mobile phone is ready for use in just a
few steps.
Nano SIM
Micro SIM
microSD

G15
1.10.1 Inserting the SIM Card
Before you can use your mobile phone, you must insert your SIM
card(notincluded).ThemobilephonealsooerstheDualSIM
function, which means that you can install two SIM cards.
ThemobilephonecanbettedwithSIMcardsofthefollowing
formats:
1 × micro SIM card, 1 × nano SIM card
1 Remove the battery compartment cover
115
.
2 Insert the SIM card in the corresponding slot. Ensure the SIM
card is aligned correctly.
Nano SIM
Micro SIM

G
16
1.10.2 Inserting a MicroSD Memory Card (Option)
If you want to increase the memory capacity of the mobile phone,
you can insert a microSD memory card (not included in the
equipment supplied) with a memory of up to 32 GB in the mobile
phone.
You need a microSD memory card, for example, if you want to
take lots of photos or record lots of videos with the camera.
1 Place the microSD memory card in the compartment with the
contacts facing down, as illustrated. When doing so, ensure
the microSD memory card is aligned correctly.
microSD

G17
1.10.3 Inserting the Battery
Before you can use your mobile phone, you must insert the re-
chargeable battery supplied.
1 Insert the battery as shown. When doing so, ensure the bat-
tery is aligned correctly.
2 Replace the battery compartment cover
115
. The battery com-
partment cover
115
latches audibly into place.

G
18
1.10.4 Charging the Mobile Phone (Power Adapter)
You can charge the mobile phone using the USB cable and pow-
er adapter plug contained in the package purchased.
1 Connect the USB cable to the power adapter .
2 Connect the USB cable to the USB port
316
on the mobile
phone.
3 Connect the plug on the power adapter to a properly installed
power socket.
CAUTION! Do not remove
the battery while the mobile
phone is being charged. This
could damage the phone.
Disconnect the plug of the
power adapter from the mo-
bile phone before changing
or removing the battery.

G19
1.11 Charging the Mobile Phone (Charging Cradle)
You can charge the mobile phone using the charging cradle con-
tained in the package purchased.
1 Connect the USB cable to the power adapter plug.
2 Connect the USB cable to the charging cradle.
3 Connect the plug on the power adapter to a properly installed
power socket.
4 Insert the mobile phone in the charging cradle with the charge
contacts
110
facing down as illustrated.
INFO: Insert the mobile phone in the charging cradle without the
protective cover, otherwise the charge contacts
110
will be covered.

G
20
2 Operating the Mobile Phone
The mobile phone is generally operated using the touch-sensitive
display.Touchandswipeyourngersdirectlyonthescreenin
order to navigate through the menus and start functions. Alterna-
tively, you can use an appropriate stylus. The following overview
indicatesthengermovementstouse:
Tapyourngeronthebuttonsorelementsto
start functions.
Swipeyourngerthroughlistsandviewsto
scroll in them.
Drawtwongersapartonanelementorview
onthescreentozoomin.Thisngermove-
ment is not available in all applications.
Movetwongerstowardseachotheronan
element or view on the screen to zoom out.
Thisngermovementisnotavailableinall
applications.