Output Technology LaserMatrix LM2406 Manual

LaserMatrix®
The Continuous Form Laser Printer
Models LM2405 & LM2406
Operator Guide

LaserMatrix®
The Continuous Form Laser Printer
Models LM2405 & LM2406
Operator Guide
Part No: 066-00493-01
January 29, 1998 — Rev. F

ii
Copyright © 1996, Output Technology Corporation
All rights reserved under the Berne Convention.
TRADEMARKS
Apple, LaserWriter, and TrueType are registered trademarks of Apple Computer.
Centronics is a registered trademark of Centronics Corporation.
Chipstrip is a trademark of South-Pak, Inc.
Epson is a registered trademark of Epson Corporation, Epson America, Inc.
LaserJet and HP PCL5 are registered trademarks of Hewlett Packard Corporation.
LaserMatrix is a registered trademark of Output Technology Corporation.
Lotus is a registered trademark of Lotus Development Corporation.
Novell is a registered trademark of Novell, Inc.
Microsoft and TrueImage are registered trademarks and Windows is a trademark of Microsoft Corporation.
Teflon is a trademark of DuPont de Nemours.
PostScript is a trademark of Adobe Systems, Inc.
Proprinter is a registered trademark of IBM Corporation.
Tyvek is a registered trademark of DuPont Co.
WordPerfect is a registered trademark of WordPerfect Corporation.
Typefaces mentioned in this publication are products, tradenames, and trademarks (registered or otherwise) of
third parties and do not belong to Output Technology.
PROPRIETY
This product contains proprietary information and trade secrets designed and developed by Output Technology
Corporation, The Peerless Group, and Agfa Corporation.
Output Technology Corporation — 2310 North Fancher Road
Spokane, WA 99212-1381 — USA
[phone]
We suggest you use genuine Output Technology supplies and authorized service centers.
Contact us at —
1-800-468-8788 (Voice) or [phone] (Fax)
For service, please have your printer model and serial numbers handy — these are located on
the right side of the printer.
Output Technology maintains a Bulletin Board System (BBS) service. In the U.S.A., call
[phone] to access our BBS service for the very latest drivers, firmware, pricing,
maintenance and troubleshooting aids, and application information. Also, you can contact us
at —
FTP: ftp.output.com/public/output
WWW: http://www.output.com

Operator's Guide iii
IMPORTANT SAFETY PRECAUTIONS
DANGER: LASER LIGHT CAN DAMAGE EYES. DO
NOT look directly at a laser lamp. DO NOT open the top
cover while the printer is operating.
DANGER: LES RAYONS LASER SONT DANGEREUX
POUR LES YEUX. NE PAS regarder directement une
lampe laser. NE PAS ouvrir le couvercle d'une imprimante
en cours d'opération.
VORSICHT: LASERLICHT KANN ZU
AUGENSCHÄDEN FUHREN. NICHT direkt auf eine
Laserlampe schauen. Bei Betrieb des Druckers NICHT den
Gehäusedeckel öffnen.
PELIGRO: LAS RADIACIONES LASER PUEDEN
DAÑAR LA VISTA. NUNCA dirija su vista a la lámpara
lasérica. NO abra la tapa superior mientras la impresora
funcione.
PERICOLO: LA LUCE LASER PUO' RECARE GRAVI
DANNI AGLI OCCHI. NON guardare direttamente la
lampada laser. NON aprire il coperchio della stampante,
quando essa è in funzione.

iv
IMPORTANT SAFETY INSTRUCTIONS, CONTINUED
Do not open, disassemble, or attempt to repair the Laser Scan
Unit in top cover. Opening LSU will void U.S. Food and
Drug Administration (FDA) certification and may void other
certifications.
Ne pas ouvrir, démonter ou essayer de réparer l'unité de
numérisation laser du couvercle. L'ouverture de cette dernière
annulera la certification de la FDA (Food and Drug
Administration) américaine et, éventuellement, d'autres
certifications.
Die Laserabtasteinheit (LSU) im Gehäusedeckel nicht öffnen,
zerlegen oder versuchen zu reparieren. Durch Öffnen dieser
Einheit wird die Bescheinigung der US-Lebensmittelbehörde
(Food and Drug Administration, FDA) und unter Umständen
auch andere Bescheinigungen ungültig gemacht.
No abra, desarme ni trate de reparar la Unidad Exploradora
Lasérica de la tapa superior. Al abrir dicha unidad se anula la
certificación de la FDA (Food and Drug Administration de los
EE.UU.) y también podrán dejarse sin efecto otras
certificaciones.
Non aprire, smontare o tentare di riparare l'unità di scansione
laser sul coperchio. La sua apertura invalida la legalizzazione
(Food and Drug Administration, FDA) e, possibilmente, altre.

Operator's Guide v
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
• Place this product on a stable surface such as the LaserMatrix Refolding
Stacker.
• Slots and openings in the cabinet and the back or bottom are provided for
ventilation; to ensure reliable operation of the product and to protect it from
overheating, these openings must not be blocked by paper or adjacent
equipment.
• This product should be operated from the type of power source indicated on the
marking label. If you are not sure of the type of power available, consult your
dealer or local power company.
• This product is equipped with a 3-wire, grounding-type plug, a plug having a
third (grounding) pin. This is a safety feature. If you are unable to insert the plug
into the outlet, contact your electrician to replace your obsolete outlet. Do not
defeat the purpose of the grounding-type plug.
• Do not use this product with an extension cord.
• Do not attempt to service this equipment yourself, except for operator
replaceable consumables such as toner or paper. Opening or removing covers
may expose you to dangerous voltage points or other risks. Refer all servicing to
qualified service personnel. In the event of product damage, liquid spillage, or a
distinct change in performance requiring service unplug the product from the
wall outlet.
• Make sure the power is OFF any time you are connecting or disconnecting the
power cable or interface cable.
• The fuser assembly becomes very hot while the printer is operating.

vi
• If any object is accidentally dropped into the printer, turn the power OFF and
carefully remove the object.
• Never operate the printer without the supplied ozone filter.
SUPPLIES & SERVICES
Important ! For highest quality results, insist on genuine, factory-approved toner and other
consumer replaceable cartridges and consumables.
Output Technology toner contains a specially formulated toner that lasts longer, provides
sharper images, and prevents damage of vital components. Obtain factory-approved toner,
developer, and drum cartridges, and other consumables from your dealer or directly from the
printer manufacturer:
Output Technology Corporation
2310 North Fancher Road — Spokane, WA 99212-1381
Voice 1-800-468-8788 — Fax [phone]
If you need service, contact us for the name of the nearest certified service agent. Please
have your printer model and serial numbers handy — these are located on the side of the
printer.
DOC COMPLIANCE STATEMENT
This digital apparatus does not exceed the limits for radio noise emissions
from digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques prescrites dans le règlement sur le
brouillage radioélectrique éditcté par le Ministère des Communications du Canada.

Operator's Guide vii
FCC COMPLIANCE STATEMENT
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: 1) this device may not cause harmful interference, and 2)
this device must accept any interference received, including interference that may
cause undesired operation. If this equipment does cause interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient the receiving antenna.
• Relocate the equipment with respect to the receiver.
• Move the equipment away from the receiver.
• Plug the equipment into a different outlet so that it and the receiver are on
different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television
technician for additional suggestions. The user may find the following booklet
prepared by the Federal Communications Commission helpful: "How to Identify and
Resolve Radio-TV Interference Problems". This booklet is available from —
The U.S. Government Printing Office, Washington, DC 20402
Stock No. 004-000-00345-4.
Note: Making changes or modifications not expressly approved by the manufacturer
could void the user's authority to operate the equipment.

viii
EPA ENERGY STAR PRINTERS PARTNER
This 2400 Series Printer complies with voluntary standards for low-power
consumption as set forth by the U. S. Environmental Protection Agency.

Contents
Installation See the Installation Guide
Basics
Physical Features.....................................................................................1-1
Startup and Printing.................................................................................1-4
Controls and Indicators ...........................................................................1-6
Power On/Off Switch .....................................................................1-6
Control Panel..................................................................................1-7
Connections...........................................................................................1-14
Power Receptacle .........................................................................1-14
Connector Panel............................................................................1-15
Operations
Routine Operations..................................................................................2-1
Loading Paper (or Other Media).....................................................2-1
Unloading Paper (or Other Media).................................................2-6
Setting Top of Form .......................................................................2-7
Shifting Print Image Vertically.......................................................2-8
Shifting Print Image Horizontally.................................................2-10
Setting Up a Form Size.................................................................2-11
Inserting Optional Font Cartridges...............................................2-15
Menus....................................................................................................2-17

x Contents
Print Menu
General ....................................................................................................3-1
Accessing........................................................................................3-1
Navigating ......................................................................................3-1
Changing.........................................................................................3-2
Exiting ............................................................................................3-2
Options....................................................................................................3-2
Print=..............................................................................................3-3
Copies= (PCL Print Menu Only)..................................................3-11
Font Src= (PCL Print Menu Only) ...............................................3-13
Font #= (PCL Print Menu Only)...................................................3-13
Pnt Size= (PCL Print Menu Only)................................................3-14
Pitch= (PCL Print Menu Only).....................................................3-14
Orient= (PCL Print Menu Only)...................................................3-15
Sym= (PCL Print Menu Only)......................................................3-17
Lines/Form= (PCL Print Menu Only) ..........................................3-18
Configuration Menu
General ....................................................................................................4-1
Accessing........................................................................................4-1
Navigating ......................................................................................4-1
Changing.........................................................................................4-1
Exiting ............................................................................................4-2
Options....................................................................................................4-2
I/O=.................................................................................................4-2
Serial Options.................................................................................4-3
Auto Cont=.....................................................................................4-7
Emu= ..............................................................................................4-7
Lang=..............................................................................................4-8
Image Vert=....................................................................................4-8
Image Horiz=..................................................................................4-9

Operator's Guide xi
Page Units=.....................................................................................4-9
PSize=...........................................................................................4-10
Pg Prot.=.......................................................................................4-12
Landscape=...................................................................................4-12
Jam Recover=...............................................................................4-14
Extended Configuration Menu
General ....................................................................................................5-1
Accessing........................................................................................5-1
Navigating ......................................................................................5-1
Changing.........................................................................................5-1
Exiting ............................................................................................5-2
Options....................................................................................................5-2
Reset Cnt=......................................................................................5-2
VCor.=............................................................................................5-2
Print Speed= ...................................................................................5-3
Special Function=...........................................................................5-4
Fuser Temp=...................................................................................5-4
Sleep Delay=...................................................................................5-6
APSense= .......................................................................................5-6
Hex Dump= ....................................................................................5-7
Frm Width=....................................................................................5-8
Form Cont= ....................................................................................5-9
PCL Frm Ctl=...............................................................................5-10
Tot. Ft.=........................................................................................5-10
Drum Ft.= .....................................................................................5-10
EC FW Ver=.................................................................................5-11
RIP FW Ver=................................................................................5-11
Devlp. Ft=.....................................................................................5-11
Fuser Pad=....................................................................................5-13
Scan Count= .................................................................................5-13
Diag Print= ...................................................................................5-14

xii Contents
Maintenance
Moving or Reshipping the Printer...........................................................6-3
Static Electricity......................................................................................6-5
Periodic Maintenance..............................................................................6-7
Cleaning Procedures................................................................................6-9
Cleaning Exterior Surfaces.............................................................6-9
Cleaning Toner Spills...................................................................6-10
Cleaning Paper Path......................................................................6-11
Cleaning Drum .............................................................................6-13
Cleaning Corona Wires ................................................................6-16
Cleaning LSU Cover Glass...........................................................6-20
Cleaning Fuser Heat Roller ..........................................................6-21
Cleaning Electrical Contacts ........................................................6-23
Lubrication ............................................................................................6-24
Toner Refill...........................................................................................6-24
Replacement of Consumables...............................................................6-28
Waste Toner Bottle Replacement.................................................6-28
Felt Cleaning Pad Replacement....................................................6-31
Drum Cartridge Replacement.......................................................6-33
Developer Unit Replacement........................................................6-37
Ozone Filter Replacement ............................................................6-41
Print Density Adjustment......................................................................6-43
Fuser Heat and Pressure Roller Replacement .......................................6-45
Troubleshooting
Troubleshooting Chart.............................................................................7-2
Computer Messages........................................................................7-3
Printer Messages.............................................................................7-3
Indicators ......................................................................................7-11
Print Quality .................................................................................7-11
Print and Forms Positioning.........................................................7-23

Operator's Guide xiii
Configuration Settings..................................................................7-26
Print Missing/Repeated/Strange/Unexpected...............................7-27
Graphics........................................................................................7-29
Typeface .......................................................................................7-30
Paper Problems.............................................................................7-31
Control Panel................................................................................7-34
Communications...........................................................................7-35
Noise.............................................................................................7-37
Troubleshooting Procedures..................................................................7-38
Power On Sequence Check...........................................................7-38
Transfer Sequence Fault Isolation Test ........................................7-39
Fuser Failure and Form Speed Error Messages............................7-41
Paper Jam and Wrinkling .............................................................7-44
Developer Jam..............................................................................7-51
Troubleshooting Aids............................................................................7-53
Diagnostic Patterns.......................................................................7-53
Hex Dump Mode..........................................................................7-54
Emulation Command Printouts ....................................................7-54
Programmer’s Reference Guide
Introduction.............................................................................................8-1
Continuous-Form Vs Cut-Sheet Laser Printers..............................8-1
PCL Nomenclature and Conventions.............................................8-2
References ......................................................................................8-3
PCL 5 Printer Command Enhancements.................................................8-4
Printer Job Language.............................................................................8-22
Emulation Control.................................................................................8-25

xiv Contents
Appendix A - Memory Enhancement
RIP Controller PCB Replacement..........................................................A-3
SIMM PCB Replacement.......................................................................A-5
Appendix B - Firmware Upgrades
Upgrading RIP Firmware....................................................................... B-3
Upgrading EC Firmware........................................................................ B-5
Index

1 1—Basics
The printer is a high-speed desktop laser page printer using continuous-
form media. The printer combines fast, 12- and 24-page-per-minute
printing speeds with 300 dpi (dots per inch) print quality.
PHYSICAL FEATURES
1. See Operator Access, Page 1-3.
2. See Control Panel, Page 1-7.
3. See Power On /Off Switch, Page 1-6
The Printer (Front View) PB0-D

1-2 Basics
1. See Power Receptacle, Page 1-14.
2. See Connector Panel, Page 1-15.
The Printer (Rear View) PB0-K

Operator's Guide 1-3
1. See Felt Cleaning Pad Replacement, in Section 6, Maintenance.
2. See Print Density Adjustment, in Section 6, Maintenance.
3. See Waste Toner Bottle Replacement, in Section 6, Maintenance.
4. See Drum Cartridge Replacement, in Section 6, Maintenance.
5. See Developer Unit Replacement, in Section 6, Maintenance.
6. See Ozone Filter Replacement, in Section 6, Maintenance.
Operator Access and Consumables PB0-L3

1-4 Basics
STARTUP AND PRINTING
A
Check Paper Supply.
If necessary, load paper. See Loading Paper in Section 2, Operations.
B
Close Top Cover.
Make sure the top cover is closed. If not, hold both sides of the top cover
and then gently press the cover down until it snaps into place. Make sure
both sides are latched.
C
Turn on printer.
Press the lside of the power on/off switch (Page 1-6), located on the right
side of the printer near the bottom.
D
Check Top of Form Setting.
If you plan to print on paper already installed in the printer, the printer
begins the next print job at the previously established top of form (TOF).