Oxford Instruments ANDOR iStar sCMOS User manual

Unpack the Camera
Install Software (Solis or SDK)
2
3
1Prepare your Facility
iStar sCMOS Quick Start Guide
Handle the camera and accessories with
care.
Use correct power supply and cables.
Observe anti-static precautions when
installing the controller card and camera.
Operating Temperature 0°C to 40°C ambient
Storage Temperature -20°C to 55°C
Ensure 100 mm clearance around camera
and power supply vents (Do not block vents
when operating on benchtop).
Operation of the camera close to intense
pulsed sources (e.g. plasma and X-ray
sources) may compromise performance.
Keep dry, <70% humidity non-condensing. Refer to the user manual for further information
Camera Essentials Cables
iStar sCMOS
Camera
USB 3.0
PCIe Card
Coolant Pipes
water cooled
models only
Hex Key Set
(7/64, 3/32,
3.0 & 2.5 mm)
USB 3.0 Cable Power Supply Country
Specic Power
Cord
Documentation
scan or visit:
andor.oxinst.com/
welcome
Software
(copy supplied)
Gate Monitor
Cable
SMA- BNC
Cable x2
Anti-Static
Strap
You must have administrator access on your PC to perform this installation.
These instructions cover installation of both Andor Solis and Andor SDK if ordered. A copy of the software is provided
within the camera box. Additionally, the latest software les are available to download on request, please sign in or
create an account at andor.oxinst.com/downloads
Windows: Switch on the PC, run the setup exe from the supplied copy or the downloaded le: e.g. AndorSDK3Setup-
<version>.exe
1. Conrm the version of software (minimum is v3.14.x).
2. Follow the on screen prompts.
3. Select the installation directory when prompted.
4. If prompted for camera type select iStar sCMOS.
5. On the nal window click on “Install”. Continue to follow the on screen prompts.
6. To complete the installation, when prompted select “Yes, restart the computer now” and click on the nish button.
Linux:
For detailed instructions on how to install the SDK3 drivers on Linux please refer to Section 1.5.2 in the Andor
Software Development Kit Manual, available at andor.oxinst.com/downloads.

MAN-11488
ISQSG 1021 R1
Install the PCIe Card
Troubleshoot
4Connect the Camera and Switch it on 5
?
1. Unplug all cables from the rear of the computer.
2. Open the PC enclosure to gain access to the expansion slots.
3. Locate a suitable PCIe slot: use an x4 or greater PCIe slot only. If you are
unsure which slot is correct, please consult the PC user manual.
4. Remove the ller bracket corresponding to the slot you intend to use.
5. Remove the controller card carefully from its protective ESD packaging and
insert the card connector fully into the expansion slot.
6. Ensure the card’s mounting bracket is ush with any other mounting or ller
brackets to either side of it, then secure the controller card in place.
7. Replace the computer cover and secure with mounting screws if applicable.
8. Reconnect any accessories you were using previously.
• Insert the 12 V DC power cable into the power
connector at the rear of the camera, ensure the
orientation is correct. NEVER forcibly insert the
connector.
• Connect the supplied USB 3.0 cable between the USB
3.0 connector on the camera and the corresponding
slot on the PCIe card.
• If required, connect the External Trigger and/or Output
connectors.
• Switch the camera ON using the ON/OFF switch. You
should hear an audible conrmation (a long beep).
• Turn ON the PC.
• Start your software.
• Check the acquisition settings and adjust as required.
• Start acquiring data.
Camera buzzer does not sound on start-up
• The camera buzzer should be audible momentarily (a long beep) when the camera is switched to ON.
• If this does not occur, ensure that power is connected to the camera and the ON/OFF switch is set to ON.
Camera is not recognized by PC
• Ensure camera is switched to ON (The camera must be powered up before the software is initiated).
• Check that the camera cable(s) are securely and correctly connected between the camera and the PCIe
card in the PC (shown in step 5).
• Check that the PCIe card and drivers have been installed properly.
(Control Panel – System – Hardware – Device Manager – Universal Serial Bus Devices).
Please see the Hardware Guide for further information on Troubleshooting.
Online access to technical documentation and software downloads is available at:
andor.oxinst.com/downloads
Unused filler brackets
Gently press the
card into the slot
PCIe
Slot
Secure the card
to the PC
USB 3.0
Connection
Notes:
• Use only the USB 3.0 cable supplied by Andor.
• Do not connect any other device to the USB 3.0 (PCIe) card as this may interfere with normal camera
operation or performance.
• Camera operation with USB 3.0 PCIe cards not supplied by Andor cannot be guaranteed.
• Windows 10 will install its own driver that works with the Startech card- versions prior to this must have
drivers installed manually (see below).
USB 3.0
Ensure your PC is powered o.
Ensure anti-static precautions and use the anti-static strap provided to prevent
potential damage. Keep all screws safe.
Install the USB 3.0 PCIe Card Driver manually (not required for Windows 10)
USB 3.0 PCIe card drivers must be installed manually for PCs running versions prior to Windows 10.
See Startech’s website: www.startech.com/downloads enter product code PEXUSB3S25 and hit Search. If a later
driver is available, download and install.
Disable Power Management for the “Renesas USB 3.0 Host Controller”:
1. Navigate to ‘Renesas USB 3.0 Host Controller’ properties menu in Device Manager (Control Panel>Device
Manager> Universal Serial Bus Controllers). Select the Advanced tab.
2. Check the Disable USB 3.0 power management functions checkbox.
Ensure that the Camera ON/OFF switch is in the OFF position AND your PC is switched OFF.