Panasonic KX-TGP600 User manual

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PRIMUSBUSINESS.CA
PRIMUS BUSINESS SERVICES | HOSTED PBX | PANASONIC TGP600 TPA60 TPA65 QUICK SETUP
GUIDE
PANASONIC TGP600/TPA60/TPA65
QUICK SETUP GUIDE
Online instructional videos and manufacturer user guides are also available.
Visit www.primus.ca/hpbxguide for more information.
What You Need
Panasonic base unit and cordless
handset (model KX-TGP600) from
Primus Business Services
(If applicable)
Panasonic cordless handset
(model KX-TPA60) from Primus
Business Services
(If applicable)
Panasonic wireless desk phone
(model KX-TPA65) from Primus
Business Services
An Internet connection with a
modem or router
Your device may vary
Hosted PBX service from Primus
Business Services

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Setting Up the Base Unit (KX-TGP600)
1. Take the Ethernet cable (included with your unit) and plug one end to the
port on the base unit. Plug the other end of the cable to your internet
modem, router, or switch.
2. Plug the AC adapter (Part No. PQLV219) into the base unit. Press the plug
firmly to make sure it is in place. There is a hook at the bottom of the unit to
secure the cable in place to prevent it from being accidentally pulled out.
Plug the AC adapter into an electrical outlet.
3. Once everything is connected, the base unit will go through an auto-
configuration process, which may take up to 10 minutes. You are ready to
make and receive calls when the STATUS light indicator turns to solid
green.
NOTE:
The configuration may take up to 10 minutes, and may reboot several times.
Leave the base unit plugged in for at least 10 minutes before making any
changes.
When the base unit is first connected to power, the STATUS indicator will
be solid red. If the STATUS indicator is off, make sure the AC adaptor and
Ethernet cable are properly plugged in, and verify your network device
(modem, router, switch) is on and functioning.
If the STATUS indicator remains red or amber after 10 minutes, try
plugging the base unit directly to your Internet modem instead of through
your routers, switches, or firewalls.

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For wall mount instructions, see Panasonic Operating Instructions for the
KX-TGP600, available at http://primus.ca/business/hpbxguide.
For additional troubleshooting tips, please review the Hosted PBX Small
Office Basic Troubleshooting Guide, available at
http://primus.ca/business/hpbxguide.
If the configuration process was interrupted or if you need assistance, please
contact Primus HPBX Technical Support at 1-888-222-8577.

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GUIDE
Status Light Indicators
STATUS Indicator
Solid Green The base unit is connected to the internet and connected
to the HPBX Small Office system.
Slow Flashing Green
(once a second)
The base unit is being used for a call.
or
The base unit is downloading data. Do not disconnect the
Ethernet cable or AC power adaptor from the base unit
until the light becomes solid green.
Quick Flashing Green
(4 times a second)
The handset/desk phone is busy.
Solid Red The base unit is booting up. This will take about 40
seconds.
Slow Flashing Red
(once a second)
The base unit is registering a handset/desk phone.
Quick Flashing Red
(4 times a second)
The base unit is paging handsets/desk phones (by using
the handset locator button).
Solid Yellow The base unit’s IP address may conflict with another IP
address on your network.
Slow Flashing Yellow
(once a second)
The base unit is attempting to connect to the Internet or to
the HPBX Small Office system. Please wait.
If it flashes indefinitely, check your network settings,
ensure your Internet connection is working, or try
restarting all your devices.
Quick Flashing Yellow
(once a second)
Unplug the base unit’s AC adaptor to reset the unit, then
reconnect the AC adaptor.
If it is still flashing, there may be a problem with the base
unit hardware.
Slow switching (Red
→Green →Amber →
Off)
The base unit is in maintenance mode. Once it is off, turn
the base unit back on again.
Quick switching (Red
→Green →Amber →
Off)
The base unit is restarting. Please wait.

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Off The base unit power is off.
or
The Ethernet cable is not connected properly.
or
Your network devices (modem, switch, router, etc) are
turned off or not functioning.
Setting up the Cordless Handset (KX-
TGP600/KX-TPA60)
1. Plug the AC adapter into the charger (it may already be plugged in). Press
the plug firmly to make sure it is in place. There is a cord holder at the
bottom of the unit to secure the cable in place to prevent it from being
accidentally pulled out. Plug the AC adapter into an electrical outlet.
2. Remove the plastic wrapper from the rechargeable batteries included in the
box, and place them into the handset. Close the cover.
3. (Optional) Attach the belt clip by pushing the clip onto the back of the
handset. Inset the clip into the designated notches in the handset.
4. Place the handset into the charger and confirm that the light at the top left of
the handset is solid red. Charging the unit takes about 6 hours. When the
batteries are fully charged, the light will turn off and the Battery Indicator at

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the top right of the display will be full. You are now ready to make and
receive calls from the cordless handset.
NOTE:
•For wall mount instructions, see Panasonic Operating Instructions for
the KX-TGP600, available at http://primus.ca/business/hpbxguide .
•If you ordered additional cordless handsets (Panasonic KX-TPA60)
wireless desk phones (Panasonic KX-TPA65), or repeaters (Panasonic
KX-A406), you must register them with the base unit. Please see the
corresponding sections below.
egistering Additional Cordless Handsets
(KX-TPA60)
The Panasonic KX-TGP600 can support up to 8 cordless handsets or wireless desk
phones. If you ordered additional cordless handsets, you must register the
handset with your base unit before using it.
There are two methods to register the handset.
Use Method 1 if you have easy access to the base unit. If the base unit is difficult to
reach (e.g. it is mounted high up on the wall or on the ceiling), use Method 2.
Method 1: Registering Using the Base Unit
1. On the base unit, press and hold the handset locator button for about 3
seconds (button is located on the right side of the unit). The STATUS
indicator on the base unit will flash red.

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GUIDE
2. On the cordless handset, press and hold OK until the display shows “Please
Wait…”. The registration is complete when the display shows “Registered”.
Method 2: Registering without Using the Base Unit
If your base unit is mounted on the wall and is hard to reach, you can activate
registration mode remotely using an already registered handset or desk phone.
1. Using the already registered handset or desk phone, press MENU by
pressing the centre soft key.
2. Using the navigation keys, choose and press OK.
3. Choose System Settings and press OK.
4. Choose Register H/S and press OK.
5. Select the first handset on the list and press OK. The display will show
“Executing…”, and the STATUS indicator on the base unit will flash red
6. On the unregistered cordless handset, press and hold OK until the display
shows “Please Wait…”. The registration is complete when the display shows
“Registered”.
Naming Handsets
With more than one cordless handset, it is easy to get them mixed up. You can
name each handset to avoid confusion. To name the handset, press MENU by
pressing the centre softkey, then select and press OK. Then choose Display
Option, and then Standby Display. Enter a name for the handset, and press OK.

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Setting up a Wireless Desk Phone (KX-TPA65)
The Panasonic KX-TGP600 can support up to 8 cordless handsets or wireless desk
phones. If you ordered desk phones, you must register the phone with your base
unit before using it.
1. Attach the stand to the desk phone by inserting the stand into the hooks
located in the unit. Gently rotate the stand in the direction indicated until it is
released.
2. Adjust the stand position by pushing the PUSH marks in the direction
indicated, with both hands, and tilt the stand until it becomes fixed in the
desired position.
High →Low Position
Low →High Position
3. Plug one end of the coiled handset cord to the base and plug the other end
to the handset. Attach

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GUIDE
4. Plug the AC adapter into the base unit. Press the plug firmly to make sure it
is in place. There is a hook at the bottom of the unit to secure the cable in
place to prevent it from being accidentally pulled out. Plug the AC adapter
into an electrical outlet. Verify that the phone is turned on – the display
should turn on.
5. You must now register the desk phone to the base unit. There are two
methods to register the desk phone. Use Method 1 if you have easy access
to the base unit. If the base unit is difficult to reach (e.g. it is mounted high
up on the wall or on the ceiling), use Method 2.
Method 1: Registering Using the Base Unit
a. On the base unit, press and hold the handset locator button for
about 3 seconds (button is located on the right side of the unit). The
STATUS indicator on the base unit will flash red.
b. On the desk phone, press and hold OK until the display shows
“Please Wait…”. The registration is complete when the display
shows “Registered”.
Method 2: Registering without Using the Base Unit
If your base unit is mounted on the wall and is hard to reach, you can
activate registration mode remotely using an already registered handset or
desk phone.

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PRIMUS BUSINESS SERVICES | HOSTED PBX | PANASONIC TGP600 TPA60 TPA65 QUICK SETUP
GUIDE
a. Using the already registered handset or desk phone, press MENU
by pressing the centre soft key.
b. Using the navigation keys, choose and press OK.
c. Choose System Settings and press OK.
d. Choose Register H/S and press OK.
e. Select the first handset on the list and press OK. The display will
show “Executing…”, and the STATUS indicator on the base unit will
flash red.
f. On the unregistered desk phone, press and hold OK until the
display shows “Please Wait…”. The registration is complete when
the display shows “Registered”.
NOTE:
•For wall mount instructions, see Panasonic Operating Instructions for
the KX-TGP600, available at http://primus.ca/business/hpbxguide .
Separate purchase required for wall mount.